UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. No one can denythat.

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UX Planet

DECEMBER 6, 2024

Well, you hit two birds with one stone, significantly enhancing both the user experience and the overall effectiveness of the learningprocess. Here are some key advantages: Improved user engagement: A well-designed application captures users attention and keeps them engaged.

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Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

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UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

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Data Visualization Customer Feedback Technical Review Research Software 52

The Product Coalition

DECEMBER 23, 2021

Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. For instance, by deeply analyzing the needs of the clients with visual impairment, UX experts can choose the most vital aspects presented in the graph and provide their text description correspondingly.

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Weak Development Team UX User Testing Technical Review 187

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. BTS of our AffinityMap Results and Recommendation While Civian offers a novel and valuable approach to investing, users encounter several challenges with its functionality.

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Intercom, Inc.

FEBRUARY 26, 2018

This is a philosophy worthy of its own presentation. Knowing what to outsource and to whom is an art, so we use the following guidelines to help us make decisions: Don’t outsource things core to your customers’ user experience as this makes it easier for others to copy your product and disrupt your business.

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UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged. million to 91.7

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Reporting Tools Feedback Software Finance Branding 98

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? Conversely, Conversational AI bots possess context awareness and are trained to comprehend user intent.

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Artificial Inteligence Banking Technical Review Systems Review 144

The Product Coalition

AUGUST 3, 2021

The Concept Map Target Audience: Product Teams and Leadership Intent: Sharing Vision and presenting the concept for acceptance The concept map helps you illustrate and present, well, a concept. But before you deliver your great idea, you need people to be primed and prepared to receive and review it with their mental frameworks.

Research Software 195

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Mind the Product

MARCH 23, 2017

practically impossible for them due to the mix of several outdated, legacy systems. This is at the expense of a easy and pleasant user experience. There are a lot of boring and frustrating procedures within personal banking, such as freezing a card or opening a current account, and that presents an opportunity.

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Banking Technical Review Customer Experience Systems Review 156

Roman Pichler

APRIL 2, 2019

One company I worked with, for example, assigned developers who had worked on enterprise systems using an ancient programming language to develop a brand-new, embedded product with the latest technologies. No wonder that the individuals struggled and the product suffered. 8 Consider Unbundling Features and Creating Product Variants.

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Feedback Software Research Software User Testing Customer Experience 231

Userpilot

MAY 17, 2025

To succeed, therefore, you need to create a frictionless mobile app onboarding flow that captures users attention and shortens their time to value. In this article, I highlight my tried and tested system for doing just that. So, Ill introduce new users to the apps core functionality first. Source: InVision.

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Research Software Onboarding KPIs User Testing Customer Experience 82

UX Planet

NOVEMBER 4, 2024

Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users. But what is usability?

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TechEmpower - Product Management

OCTOBER 9, 2023

This presents businesses with an opportunity to enhance their search functionalities for both internal and external users. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day.

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Userpilot

AUGUST 27, 2024

If so, you may enjoy the idea behind Heap Autocapture and how it records user interactions by default. We also present a superior alternative for better insights and more comprehensive data application. If configured to identify users, Heap will also capture the user’s email and username.

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Data Visualization Analytic Tools Software Review Feedback Software 104

Userpilot

APRIL 30, 2024

Like any onboarding tool, it sets the tone for user engagement , adoption, and overall productivity. In this article, we provide an in-depth review of the tool, before introducing a superior, more versatile alternative that enables you to create more intuitive user experiences. Salesforce in-app guidance builder.

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Analytic Tools Feedback Software Software Review Systems Review 102

UX Planet

OCTOBER 28, 2024

Fast-forward to the present day, and the story seems to be repeating itself. As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. Designers have designed themselves out of the equation.

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Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

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The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. The study also polled healthcare practitioners on their perceptions toward present lipid-lowering targets and hurdles to adequate cardiovascular risk reduction.

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Research Software Analytic Tools Reporting Tools Data Visualization 146

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. I’d like to share five lessons from my experience that can help you start your own journey. Could we make the user experience safer?

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UX Planet

MARCH 3, 2025

Simple Onboarding: Easy sign-up, guided product tours, and interactive demos improve user adoption. Pricing Transparency: Clearly presenting pricing tiers and what each plan offers reduces friction in decision-making. Conversion-Optimized CTAs: Strong, action-driven CTAs like Start Free Trial or Book a Demo guide users towardsign-up.

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Reporting Tools Magazine Software Review Customer Experience 57

Imaginary Cloud - Design

JANUARY 30, 2020

In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written). Nevertheless, very little has been written about the user experience and the design aspects involved in this new way of accessing and visualizing data.

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The Product Coalition

SEPTEMBER 4, 2020

In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). We presented an alpha prototype I’d created as an experiment, to provide context.

Weak Development Team 137

Weak Development Team Systems Review Customer Experience Software Review 137

Userpilot

MARCH 30, 2025

You can get these insights through open-ended survey questions or by monitoring app store reviews and social media sentiment. These free-form customer comments can reveal challenges in the user journey that you hadn’t even considered. To begin, segment users based on demographics, behavior, and preferences.

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Analytic Tools Feedback Software Download Onboarding KPIs 66

Mind the Product

JUNE 18, 2018

It also stretches product managers to consider their impact on the wider business, by asking them to review their products’ margins and revenue generating impact. It’s the hardest presentation I’ve ever worked on, and it was so worth it. Through video capture we automatically check the user’s face matches the document.

Research Software 156

Research Software Onboarding KPIs Product Research User Testing 156

The Product Coalition

FEBRUARY 26, 2021

Once you have tried the Apple experience, you won’t ever give up on it. The slogan of the first iMac “Think Different” is still present in everything Apple makes. First, the time has changed, and Apple is not the only innovator in the technology market that introduces new technology, feature, or user experience every year.

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Userpilot

MARCH 30, 2025

Some ways to approach this strategy include: Offering a free trial or freemium plan to allow new users to realize the value of your app before they commit to a plan. Use referrals to encourage users to refer your app to others. Ask users to leave reviews on the app store to add social proof to your app. If its below 1.0,

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

The Product Coalition

APRIL 25, 2022

Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. You can’t use them to present to stakeholders, and they’re a nightmare for collaboration. We are fans of their “Collect, Explore, Present” concept.

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Analytic Tools Data Visualization Feedback Software Research Software 174

Userpilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. Try to understand what the in-app user journey is like. Why aren’t app users engaging with it more? And how can you turn them into active users? What matters now is how you act on this data.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Userpilot

MAY 30, 2025

” So someone switching from urgent Slack messages to your app isn’t fully present yet. The complexity of reviewing, categorizing, and submitting detailed reports demands a larger screen and a full keyboard. This isn’t inconsistent user behavior but intelligent task optimization.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Mind the Product

DECEMBER 11, 2017

In fact there was tension between designers and developers due to cultural and language differences (most developers were Indian and Asian, the other three designers were white Americans, and I am British West-Indian). We presented an alpha prototype I’d created as an experiment, to provide context. Stakeholders. Developers.

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Weak Development Team Systems Review Customer Experience Software Review 130

The Product Coalition

MARCH 22, 2021

When the success of your project depends on the quality of the UI/UX design, choosing the right user experience agency to work with is an extremely important task. It is proven to be an effective system. based on 19 reviews on Clutch.co. Some get new clients only through word of mouth and reference from previous clients.

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Mind the Product

NOVEMBER 12, 2018

Localization has always been a big part of Canva’s growth strategy, so we’ve got a few systems in place that make sure we have it front of mind from the start: Product Design. This gives the localization team a space to review any potential localization problems before it goes any further. Create a new presentation! ?

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Research Software User Testing Software Review Product Research 172

Userpilot

MARCH 30, 2025

For instance, Instagram has simple yet highly engaging features, such as endless scrolling, user-generated content, and consistent visual appeal, which is why it succeeded compared to apps like MySpace or Friendster. Frequent app crashes: Technical glitches or slow load times disrupt the user journey.

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Analytic Tools Feedback Software Customer Experience User Testing 52

Mind the Product

JULY 24, 2019

Review your progress before it is ready. We often jump to the concept of testing when we think about user research, and focus heavily on usability. A product of this scale is so much more than just a design system – Google wanted a system that would inspire builders. Don’t Just Test. We All Want the Same Thing.

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Research Software Feedback Software User Testing Product Research 145

Intercom, Inc.

DECEMBER 10, 2018

It’s also about unlocking your app’s value for your user, and convincing them that this value will last for months or years. Walk new users through the basics, even if it seems obvious to you. A great in-app user experience includes: An onboarding experience that makes it easy to get started.

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