Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! A user persona is a representation of a specific type of user of your product. Usually not.

User Testing 91

User Testing Research Software Customer Feedback Feedback Software 91

Intercom, Inc.

FEBRUARY 16, 2021

That’s ok, let’s test this hypothesis. Maybe this seems irrelevant to you because you use a design system at work and rarely create patterns from scratch, or you feel that you simply don’t have the time to refine your user interface (UI) designs. UI refinement used to consume the majority of my time. Not convinced?

User Testing 283

User Testing Feedback Software Research Software Customer Experience 283

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. How can ChatGPT be useful for product management? What is ChatGPT?

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

User Testing 52

User Testing Research Software Product Research UX 52

Intercom, Inc.

JANUARY 5, 2021

At Intercom, we believe product managers (PMs) should focus on problems , not solutions. ” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development. 1: The outcome the customer wants.

Transportation 279

Transportation Research Software User Testing Travel 279

The Product Coalition

SEPTEMBER 7, 2023

In product management, we focus on a problem. That perplexing issue a user has. While it is true your user needs to be center stage, they are on a stage with other actors, with influencers, with action going on around them and a story unfolding. Context is the set of physical conditions and events that surround your user.

User Testing 101

User Testing Development Product Research Feedback Software 101

The Accidental Product Manager

JULY 19, 2021

The life of a freezer product manager is generally fairly boring. Your product development definition tells you to create more and more efficient products in order to replace the older units that your customers are using. You replace the ones that wear out and you are always looking for new customers.

Transportation 123

Transportation Product Management Product Manager Product Research 123

Product Talk

NOVEMBER 16, 2022

Today, we’re excited to announce another new development for Product Talk and yet another way we’re scaling our impact: We’ve expanded our pool of instructors. Meet Ellen Juhlin , a product coach and consultant and Senior Director of Product Management at Orion Labs. It was a great fit.

Feedback Software 130

Feedback Software Reporting Tools Product Research User Testing 130

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. Read on for our interview.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Mind the Product

JANUARY 19, 2021

She covers why she enjoys working for the latter, and what it takes for a product person to succeed at each stage. . In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * Review us on your podcast app so that we can use your feedback to be better.

Startups 179

Startups Feedback Software Technical Review Product Research 179

Product Innovation Educators

MARCH 18, 2024

Product management insights from medical innovations Today we are talking about product management and innovation of medical products. He has over 35 years of experience in the Medical Industry, has launched over 40 products, and has 17 patents under his belt. It was not very comfortable or safe.

Development 103

Development Customer Feedback Feedback Software Transportation 103

Product Innovation Educators

APRIL 24, 2023

The ABCD framework for dealing with tensions in product management and innovation As product innovators, we encounter many tensions. Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end.

Research Software 98

Research Software User Testing Product Research Reporting Tools 98

Alchemer Mobile

NOVEMBER 18, 2020

To explore what’s changed and what’s next for the future of digital transformation, with an emphasis on the mobile channel, we talked with some of the best minds in digital product management and mobile marketing. Today, we’re excited to bring you thoughts from Liz Jensen, Senior Product Manager at Visa.

Data Visualization 246

Data Visualization User Friction Customer Experience Transportation 246

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. Read on for our interview.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

PMLesson's Ace the PM Interview

MAY 19, 2020

Product Management is notoriously difficult to get into. This challenge is especially augmented for those just graduating from college with minimal exposure to product management. Thus, companies have developed entry-level product management roles, known commonly as Associate Product Management (APM) roles.

User Testing 98

User Testing Analytic Tools Product Management Product Manager 98

Mind the Product

APRIL 28, 2020

Transport, especially home delivery providers, faces big challenges. Here’s how one transport company solved this challenge. There are standard procedures which require users to sign acceptance documents. Delivery drivers have standard procedures which require users to sign acceptance documents (Image: Shutterstock).

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Agile Transportation User Testing Document 133

The Accidental Product Manager

DECEMBER 7, 2020

The pandemic is allowing grocery product managers to make changes Image Credit: Gilbert Mercier. Grocery product managers have gone a long time without having to make any big changes. Their product managers are also introducing contactless payment in all of its more than 2,200 stores.

Product Management 86

Product Management Product Manager User Testing Management 86

Product Innovation Educators

JULY 18, 2022

Insights for product managers from a case study with an electric vehicle gamechanger. However, I find market-driven innovation is more common—the wants and unmet needs of customers are first discovered and then solutions are considered. Summary of some concepts discussed for product managers. [3:21]

Research Software 108

Research Software Feedback Software User Testing Marketing 108

BrainMates

JUNE 25, 2020

User and buyer scenarios are useful Product Management tools for both communication and design. They are used to share and communicate customer situations with your Product team so that they can design ‘market driven’ Products. Both of these help you build better, more successful Products.

User Testing 85

User Testing Customer Experience Customer Feedback Research Software 85

The Accidental Product Manager

NOVEMBER 15, 2021

However, if some very smart product managers have their way, in the future you might be seeing driverless cars whizzing around. Will their product managers be able to solve all of the challenges that will be coming with this new technology? The company also plans on testing its software and hardware using standard cars.

Reporting Tools 65

Reporting Tools Product Research Product Management Product Manager 65

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

NextBigWhat

SEPTEMBER 14, 2020

In the upcoming episode of #GrowthTalkies, learn how to go about finding product-market fit using different thinking models and frameworks, from the Head of Transport Products at Gojek, Vikrama Dhiman. Ideal for: Founders, Product and Growth professionals from the consumer as well as SAAS industries.

User Testing 52

User Testing Workshop Framework Transportation 52

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Melissa Perri

JULY 14, 2016

We had learned so much about what was preventing users from signing up on the site, and it was a lot clearer which direction in which we should be going. BUT we still had to test our ideas. We often say our Product Strategy are things like: “To create a platform that allows music producers to upload and share their music.” “To

Product Strategy 304

Product Strategy Onboarding KPIs Strategy Transportation 304

Intercom, Inc.

MAY 5, 2020

Helping businesses connect with their customers is what we’ve been doing since the very beginning of Intercom, but we also believe that weaving better interconnections between businesses helps everyone succeed. Customization, for better or for worse, is a crucial attribute for platforms.”. Building a developer economy around Intercom.

Feedback Software 171

Feedback Software Data Visualization Customer Experience User Testing 171

Product Innovation Educators

JANUARY 24, 2022

Lessons from a medical device company bringing oxygen to kids who need it – for product managers. Today we are dissecting how a product came into being, examining it from initial insight through product development and to launch. Summary of some concepts discussed for product managers. [2:09]

Research Software 102

Research Software Healthcare Product Research Transportation 102

Intercom, Inc.

JUNE 10, 2020

Let’s talk about that trickiest of subjects: Product Judgment. Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them.

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

UX Studio: Product Management

APRIL 27, 2020

Packed with clever tips, news, sightseeing and public transport info and more – all focusing on football. Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system. With enough research ammo, they began to build the app. Research streams.

User Testing 83

User Testing Product Research Research Software Feedback Software 83

The Accidental Product Manager

APRIL 9, 2018

IKEA is designing products to be modified by their customers Image Credit: Lee Haywood. As product managers we believe that we are reasonably smart people. We know what our customers want. It turns out that the answer is yes and the people who can show us, of course, are our customers. The New Ikea Sofa.

Customer Experience 69

Customer Experience User Testing Product Management Product Manager 69

Product Talk

APRIL 5, 2023

Today’s Product in Practice focuses on Ellen Juhlin , a Product Talk Academy instructor, product coach and consultant, and Senior Director of Product Management at Orion Labs, who recently found herself facing this challenge. But in case you’re not familiar with Ellen and her work, here’s a quick overview.

Engineering 214

Engineering Feedback Software Product Research Technical Review 214

The Product Coalition

JUNE 14, 2020

Not testing your ideas is a great way to fail fast. They help you to find your product-market fit , get stakeholder and user feedback, and start building buzz around your upcoming launch. If you can wield a pencil, you can manage! Draw out a basic idea of what your user interface will look like.

User Testing 103

User Testing Feedback Software Customer Experience Data Visualization 103

The Accidental Product Manager

AUGUST 27, 2018

Do consumers want to subscribe to cars or own them? Over at General Motors, their product managers have been hard at work trying to come up with ways to change their product development definition and get more people to select Cadillacs when it comes time to buy or lease their next car. The concept is simple.

Product Management 66

Product Management Product Manager User Testing Transportation 66

UX Studio: Product Management

MAY 23, 2018

TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. With more than 10.000 employees worldwide, it offers a comprehensive portfolio of inspection and management services to various supply chains, it is the world’s largest player in the quality sector. Objectives.

User Testing 95

User Testing UX Research Software Product Research 95

PMLesson's Ace the PM Interview

MAY 19, 2020

Product Management is notoriously difficult to get into. This challenge is especially augmented for those just graduating from college with minimal exposure to product management. Thus, companies have developed entry-level product management roles, known commonly as Associate Product Management (APM) roles.

User Testing 52

User Testing Analytic Tools Product Management Product Manager 52

The Product Coalition

MAY 5, 2018

Photo by Mark Rabe on Unsplash When defining the job of a product manager, at least one of two definitions always pops up. The other one is Martin Eriksson’s Venn diagram, supporting his definition of “product management as the intersection between business , technology and user experience ”.

Software Review 60

Software Review Technical Review User Testing Product Management 60

The Product Coalition

OCTOBER 3, 2020

I’ve been a heavy Soundcloud and Mixcloud user for 10 years and mainly use them at home while listening to DJ mixes. while commuting in public transport. Well, I have a very well thought solution to that problem that would both benefit the users and Spotify. But I still have a little frustration I’d like to talk about….

Feedback Software 158

Feedback Software User Testing Transportation Customer Experience 158

PMLesson's Ace the PM Interview

MAY 19, 2020

A major part of being a product manager is being able to prioritize. Prioritization interview questions test whether you can develop a process to identify what your team should be working on. We also want to be user-focused and ensure we're bringing a good experience to the end-user. What's the Goal?

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Transportation Customer Experience Software Review Product Management 52