The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 356

Analytic Tools Research Software CTO Coach Fractional CTO 356

Product Innovation Educators

NOVEMBER 6, 2023

There’s a huge wealth of other qualitative data that often gets ignored by product teams because it is so hard to use—for example, customer support tickets, sales call transcripts, social media mentions, interview transcripts, and product reviews. Our system produces weekly reports. What is that question?

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Alchemer Mobile

SEPTEMBER 19, 2019

Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. The 13th generation of iPhone and iPad software may seem incremental at first, but if you dig deeper there are some notable changes that may impact your app and business.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

Userpilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Regular updates : The product is frequently improved based on user feedback.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Intercom, Inc.

AUGUST 25, 2020

If you’re short on time, here’s a few quick takeaways: As your company evolves so too do your product marketing needs – you’ll be selling to a wider range of use cases and a lot more customers. Product people need to think end to end. The democratization of software adoption doesn’t necessarily work at scale.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Product Innovation Educators

AUGUST 5, 2024

To excel in this leadership role, focus on these three key areas: Know: Develop a comprehensive understanding of your product, market, and team dynamics. Do: Take strategic actions to advance your product and support your team. Their primary competitor assigned 100 people to develop a next-generation product.

Product Manager 297

Product Manager Product Management Technical Review Leadership 297

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. This suggests that these users selected a next step that hadn't been pre-defined in Pendo by the dummy product marketing team. 13% are tagged as "No next step." Feature Clicks. Track Events.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Alchemer Mobile

MAY 19, 2021

Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

The Product Coalition

MARCH 23, 2022

Introspection into many products and their success levels demonstrated successful outcomes often had all of the following levers tuned optimally: “Fast, Economical, Accurate, and Reliable.” The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article.

Framework 162

Framework Reporting Tools Technical Review Systems Review 162

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 271

Analytic Tools Research Software CTO Coach Fractional CTO 271

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

ProductPlan

DECEMBER 11, 2019

Customers are no longer “trapped” with vendors they don’t want to stick with because moving data between systems is easier. Cloud computing and technological advances make it cheaper and faster to bring a viable product to the market. There’s still plenty of debate regarding just how technical a product manager must be.

Technical Review 84

Technical Review Systems Review Software Review Onboarding KPIs 84

The Product Coalition

NOVEMBER 29, 2022

How is the increase in mobile use changing the landscape of the product management role, and what are the differences between traditional product management and mobile product management? The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 240

Analytic Tools Research Software CTO Coach Fractional CTO 240

Sachin Rekhi

APRIL 12, 2020

In Silicon Valley, we've become well-versed in the importance of finding product/market fit as the most important early pursuit for any new product or startup. Beyond product/market fit, it turns out business strategy really does matter. Counter-positioning. Switching costs.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Mind the Product

MARCH 12, 2020

Our product squads at InVision usually consist of a product manager, designer, engineering manager and four to seven engineers. In software product development, there is a growing demand for product managers to perform more tasks, do complex data analysis, and strategize with competing priorities.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? As the market gets more competitive, SaaS companies are increasingly relying on product-led marketing strategies to gain traction. Product marketing is the process of bringing a product to the market, promoting it, and selling it to customers.

Research Software 98

Research Software Analytic Tools Feedback Software Data Visualization 98

Alchemer Mobile

AUGUST 9, 2023

With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience.

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

The Accidental Product Manager

FEBRUARY 8, 2021

In order to be able to do this, Alexa needs to be able to transmit sensitive health care information using software that meets federal laws regarding how that data is to be safeguarded. The number of homes that have an Alexa or similar speaker system in them has been expanding over the past few years. What All Of This Means For You.

Data Visualization 100

Data Visualization Reporting Tools Software Review Artificial Inteligence 100

Userpilot

MARCH 9, 2025

But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. Does customer research help build better products? The short answer: yes.

Research Software 82

Research Software User Testing Analytic Tools Feedback Software 82

Userpilot

MAY 30, 2024

Overlapping responsibilities and conflicting priorities are just a couple of the many friction points between product managers and product marketing managers – leading to inefficient workflows and potential product failures. Product marketing managers focus on getting the product in the right hands.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

JUNE 5, 2025

Walkme – Best employee onboarding software. Pros of Userpilot No-code and fast to implement: One of Userpilot’s key advantages is its editor (a Chrome extension), which is intuitive, no-code, and changes are published instantly. You can find more reviews on G2 or Capterra. I like the flexibility it does provide.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 23, 2022

Do you have a feedback management system in place? Gathering feedback is one of the most important aspects of managing a product. To truly understand how to build the best version of your product, you must tap into your customers’ feedback , frustrations, and insights. Expand your system beyond just a single tool.

Feedback Software 98

Feedback Software Research Software User Testing Reporting Tools 98

ProductPlan

JUNE 1, 2023

When your product can do more than it could do before, that sounds like a good thing. Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Why do product teams become feature factories?

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? What is Customer Feedback Software? Why is Having Customer Feedback Software Important? Customer feedback software is an essential tool in the arsenal of SaaS businesses for keeping track of user sentiment. What is customer feedback software?

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

AUGUST 26, 2024

They get access to £100m wine trading opportunities, a reliable payments system, storage facilities, and transportation services. We asked Charlotte Vermedal, Liv-ex ’s Product Marketing Manager. Userpilot is an intuitive no-code platform. Dissatisfied with Appcues, the company switched to Userpilot. Let’s dive in.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. I consider it an essential customer relationship measure for every product company and find this system yet another relevant technique for measuring the product/market fit.

User Testing 84

User Testing Product Marketing Product Research Marketing 84

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started! It is free and allows up to 20M monthly events.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Userpilot

JULY 23, 2024

In this article, we examine some tools that can help your SaaS team to drive product growth. TL;DR A marketing tech stack is any combination of software tools that marketing teams use to improve their campaigns. The typical marketing technology stack is made up of tools from different categories.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Due to the circuitous nature of this journey, analytics may be blind to some critical touchpoints influencing it. Product review sites.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Data Visualization 98

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. However, in the case of Mixpanel, tagging a feature requires coding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Let’s get started! It is free and allows up to 20M monthly events.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 23, 2025

Product market fit: If user retention is strong and the DAU/MAU ratio is high, it means users frequently engage with your mobile app because it effectively meets their needs. To bridge this gap between quantitative insights and action, look for comprehensive product growth platforms that can help.

Onboarding KPIs 58

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 58

Mind the Product

SEPTEMBER 6, 2018

I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. Few product managers care to admit it, but many don’t spend enough time understanding their customers, despite the amount of time they spend with them.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. However, in the case of Mixpanel, tagging a feature requires coding.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52