eG Innovations

JANUARY 20, 2022

Thomas Stringer has a couple of great blog posts on how to understand your Azure monitoring costs and also on how to reduce your costs, see Azure Monitor Log Analytics too Expensive? In the past I’ve blogged on How to calculate the Azure Monitor and Log Analytics costs associated with AVD (not an easy task!). Log less data.

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eG Innovations

APRIL 14, 2022

and Amazon WorkSpaces? Amazon offers two different services, Amazon WorkSpaces and AppStream 2.0, that can be used to deliver apps remotely either streamed via a browser or within a virtual workspace (desktop). What is Amazon WorkSpaces? Amazon WorkSpaces can be used to provision either Windows or Linux desktops.

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eG Innovations

AUGUST 18, 2022

eG Innovations has been providing end-to-end IT application and infrastructure monitoring for over two decades (founded in 2001) to enterprises worldwide. There are several vendors of VDI technologies today – Citrix with Citrix Virtual Apps and Desktops, VMware with Horizon, AWS with WorkSpaces and AppStream 2.0, User Portal.

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eG Innovations

AUGUST 9, 2022

Customers and service providers can use our solutions in different ways along with VMware technologies: For Monitoring VMware Horizon Digital Workspaces: Over the years, VMware Horizon has emerged as one of the key technology options for delivering virtual applications and desktops. Our partnership with VMware goes a long way.

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eG Innovations

NOVEMBER 9, 2022

A new era is here, where cloud computing is taking a growing share of the digital workspace market. Microsoft are well placed to capture an increasing part of this market to deliver digital workspaces to end users to run their business applications. Why Monitor Cloud PCs? What is a Cloud PC?

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eG Innovations

APRIL 7, 2021

Theoretically, WVD certainly has the potential to replace traditional VDI deployments, however, it is still a very new product with a limited feature set relative to that offered by traditional VDI vendors, such as Citrix or VMware. WVD licensing at no additional charge with products that most enterprises already use.

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eG Innovations

MARCH 24, 2022

How to ensure Citrix users are using an up-to-date version of Citrix Workspace App / Receiver. Yet, the Citrix client component called Citrix Workspace (or earlier on Citrix Receiver) has a massive impact on the perceived performance of an employee. As of Citrix Workspace App version x.y.z, Session Debugging.

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eG Innovations

MAY 17, 2022

This is intended to be useful for any IT professional working with digital workspace technologies such as AVD and VDI. A relative newcomer in the VDI and digital workspace landscape, in the two years since its release in March 2021 it has rapidly gained traction. Native Monitoring Solutions have Problems.

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eG Innovations

MAY 17, 2022

This is intended to be useful for any IT professional working with digital workspace technologies such as AVD and VDI. A relative newcomer in the VDI and digital workspace landscape, in the two years since its release in March 2021 it has rapidly gained traction. Native Monitoring Solutions have Problems.

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eG Innovations

JUNE 7, 2021

AIOps (Artificial Intelligence for IT Operations) is a term coined by Gartner in 2016 as an industry category for machine learning analytics technology that enhances IT operations analytics covering operational tasks include automation, performance monitoring and event correlations, among others. Components of a Typical AIOps Platform.

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Userpilot

MAY 7, 2024

TL;DR A software walkthrough is the process of guiding users through the main features and processes of a software product. Interactive walkthroughs guide users step-by-step through actions within a product, while product tours offer a more passive overview of features and capabilities. Increase customer retention.

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eG Innovations

MARCH 26, 2021

In this blog post, we will look at five key capabilities that VMware Horizon administrators need in their monitoring tools to enable them to monitor, diagnose, fix, and operate their VMware Horizon deployments: 1 Monitoring the User Experience of VMware Horizon Users. Monitoring the User Experience of VMware Horizon Users.

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eG Innovations

JULY 31, 2020

Discussions around the efficiency of RDP and ICA ruled and Citrix Resource Manager was the best way to monitor a Citrix server. No longer is Citrix a single product company. What is a Citrix Digital Workspace? The key components of a Citrix digital workspace include: App and desktop virtualization.

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eG Innovations

MAY 28, 2021

Monitoring User Experience and going beyond Logon Simulators with Full Session Simulation. What is Amazon (AWS) WorkSpaces? Amazon WorkSpaces enables you to provision virtual, cloud-based Microsoft Windows or Amazon Linux desktops for users. Logon Simulators are a common tool used for VDI and digital workspace monitoring.

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eG Innovations

FEBRUARY 7, 2023

Our team will be available to talk to you and give a demo of our monitoring and observability solutions for Azure Virtual Desktop (AVD), Windows 365 (W365) environments and more! Capabilities like desktop image management, performance monitoring, and user session control help eliminate the need for complex scripting.

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eG Innovations

AUGUST 11, 2022

What is Citrix Monitoring? Citrix monitoring refers to the ability to monitor Citrix services end-to-end. It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs).

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eG Innovations

JULY 21, 2022

Alongside myself, Peter Claridge from eG Innovations and Simon Binder, digital workplace architect at Cygate and co-founder of the community-oriented AVD TechFest, were answering Azure Virtual Desktop questions. Where can I get information on monitoring the authentication and brokering process of AVD logons?

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eG Innovations

SEPTEMBER 4, 2020

Performance monitoring is critical for ensuring that the Citrix digital workspace experience of users is good. Citrix performance monitoring. The Importance of Citrix Performance Monitoring. In this blog, we review some of the most common myths about Citrix performance monitoring that we have encountered.

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eG Innovations

NOVEMBER 23, 2022

These are large survey sets with typically 500+ or 1000+ that may help those making decisions present supporting data for strategies: On-premises VDI and cloud digital workspaces data can be found in: Digital Workspaces in the New Normal 2021 Survey Report (eginnovations.com).

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eG Innovations

FEBRUARY 28, 2023

We will have members of our EMEA and UK teams with a wide range of expertise in the exhibition hall on stand C550, happy to give you a demo and chat about our observability and monitoring platform. Discover how to go beyond the limitations of native tools such as Azure Monitor, Citrix Director, VMware vROps and Amazon CloudWatch.

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eG Innovations

JANUARY 19, 2023

Instead, you have Citrix ICA Virtual Channels (Thinwire, Multimedia, USB etc) on both the Citrix Virtual Apps server and the client endpoint which is running Citrix Workspace app. When latency impacts the digital user experience (DEX), productivity is typically lost as a result, and this has an impact on the business.

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eG Innovations

AUGUST 25, 2022

When evaluating a monitoring product, it is essential you fully understand its alerting capabilities. Alerting is a responsive action triggered by a change in conditions within the system being monitored. A threshold is a limit set in the monitoring tool for the metric, so that if a metric crosses this value, an alert is raised.

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eG Innovations

JUNE 9, 2022

Automation and declarative infrastructure for on-premises VDI and cloud digital workspaces, such as Microsoft AVD (Azure Virtual Desktop) or AWS WorkSpaces , is now mainstream. Those products that also cover APM , DevOps monitoring , and end-to-end monitoring have long been integrated into IaC workflows.

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Mixpanel

MAY 16, 2024

Drew Evans, Notion’s Content Lead, knows there’s value in creating helpful content—pieces that provide readers with expert insights on things like maximizing productivity. It’s a chance to share our points of view on a lot of topics: how we build with AI, the history (and future) of work and productivity, and deep dives on craft.

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eG Innovations

MARCH 19, 2021

Over the last year, most organizations have deployed or expanded digital workspaces to support employees working from home. One of the most popular technologies for digital workspaces is VMware Horizon. The easiest way to get started with monitoring user experience is by using synthetic monitoring aka user simulation.

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eG Innovations

MAY 21, 2021

For a company to survive two decades in an unbelievably complex and competitive performance monitoring landscape is no small feat, and I believe we are still a ‘gem’ in an often confused and fragmented marketplace. The Universal Monitor and Unified Monitoring approach is ideal for customers, who need a 360° view of end-user experience.

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eG Innovations

AUGUST 6, 2021

eG Innovations to showcase end-user experience monitoring capabilities as part of the IGEL Ready Ecosystem. Here, alongside IGEL and other key IGEL Ready partners, eG Innovations will be showcasing its end-user experience monitoring capabilities for digital workspaces and VDIs.

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Userpilot

OCTOBER 24, 2023

When it comes to product-led growth , SaaS companies need to get everything details right. From the messaging, positioning, and pricing models, every little detail needs to be perfect for product-led growth to take off. This pricing model lowers the barrier to entry for new users and creates a seamless path toward account expansion.

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eG Innovations

APRIL 11, 2023

The Key Role of Alerting for Monitoring and Observability Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues.

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eG Innovations

JANUARY 31, 2020

Poor application performance results in a loss in business productivity, which in turn has a direct impact on revenues, affects customer satisfaction and tarnishes brand reputation. Monitoring just the resource usage of applications and infrastructure elements is no longer enough. New Capabilities for All IT Monitoring Use Cases.

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eG Innovations

FEBRUARY 16, 2023

Software Reviews collected 25 data points from customers outlining their experience with a vendor – from the initial contracting and negotiation phase to overall product strategy and direction. Net Emotional Footprint: The Net Emotional Footprint measures high-level user sentiment. eG Enterprise is very easy to use and implement.

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eG Innovations

MARCH 1, 2022

Making Help Desk Teams More Productive is a Priority. While training focused on triaging problems will be helpful, the root cause of the issue is the way in which IT operations teams are structured and how monitoring tools are deployed. Help desk teams often have limited or no access to monitoring tools.

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eG Innovations

FEBRUARY 15, 2022

As an end-to-end monitoring and root-cause diagnosis platform, we will have folks available to talk to you about how to ensure application performance and availability and ensure IT infrastructure is proactively managed to ensure issues can be addressed before real users are affected or can’t login in and before systems go down.

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eG Innovations

NOVEMBER 19, 2021

Read my article on an EC2 performance monitoring real-world case study to learn more about EC2 instances and how to go about choosing one that’s right for your needs.?. Quickly provision new servers, using the AWS admin console or automation scripts for production and testing environments and shut them down when no longer needed.

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Gainsight

JUNE 13, 2023

In our recent Titans of Scale webinar , we dug into perspectives on health scores from both a Customer Success (CS) leader and a Customer Success Manager (CSM) at the AI-powered connected workspace platform Notion. Adoption: Notion has a Product-led Growth model, where high usage is the goal in order to create stickiness.

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eG Innovations

OCTOBER 29, 2021

In this blog post, I’ll cover some of the history of observability vs. traditional monitoring paradigms, and particularly, how they apply to the new world of microservices and containerization technologies, such as Docker and Kubernetes (K8s). Observability vs. Monitoring. You can only monitor a system that is observable.

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eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. 10 Is there a way to monitor NVIDIA grid card usage? Can we change the settings for what is a slow Citrix logon in the monitoring tool?

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