Nulab

APRIL 29, 2022

The Nulab team is pleased to announce that Cacoo secured an incredible award-winning streak from Gartner Digital Markets as a Top Idea Management Software. Cacoo was also the #2 pick in the Capterra report, Top 4 Free Diagram Software. Cacoo was also the #2 pick in the Capterra report, Top 4 Free Diagram Software.

Reporting Tools 79

Reporting Tools Research Software Idea Management Software Review 79

Indicative

JANUARY 6, 2021

Continuing to climb in G2’s quarterly industry rankings, Indicative was again named a Leader in Customer Journey Analytics by G2 in their 2021 Winter Report. Indicative’s highest-rated features were also highlighted in G2’s Winter 2021 report: Additional Accolades. To see how Indicative compares to other companies, click here.

Data Visualization 101

Data Visualization Customer Satisfaction Reporting Tools Customer Experience 101

Lenny Rachitsky

MARCH 21, 2024

— Emilie Gerber is the founder and CEO of Six Eastern , a top PR agency that’s worked with over 100 tech companies, from stealth startups to publicly traded companies. Clearly state your company’s purpose, newsworthiness, and desired outcomes of the coverage. Simplify security.

Reporting Tools 88

Reporting Tools B2B Customer Experience Startups 88

Gainsight

MAY 31, 2023

G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. The G2 Spring 2023 Grid Report for Customer Success was released, and it ranked the top 10 Customer Success solutions on two axes: Market Presence and Customer Satisfaction.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Gainsight

MAY 29, 2024

Build the foundation today and eventually your company will see results. They formed Veeam Vanguards, Legends, and MVPs, all groups that catered to each members’ interests and connection to the company. Much of the work we do on the community team is thought of as an investment. increase in engagement and support.

Reporting Tools 52

Reporting Tools Customer Experience Data Visualization Customer Feedback 52

Alchemer Mobile

DECEMBER 22, 2020

According to State of the Connected Customer , a report from Salesforce, 84 percent of customers say the experience a company provides is as important as its products and services. In fact, a new “Helpfulness” category was added to Apple’s 2020 awards. But how does being helpful translate to existing apps?

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

Gainsight

MAY 18, 2023

Can you believe it’s been an entire year since the 2022 GameChanger Awards ? Without further ado, let’s celebrate this year’s GameChanger Award winners. As a result, their companies reap the rewards of stronger adoption and customer retention. This year, we have three DCS Disruptors: Alteryx, Samsara, and SAP Concur.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Gainsight

AUGUST 18, 2022

Congratulations to the winners of the 2022 GameChanger awards! We took some time at Pulse , our annual user conference in San Fransisco (if you somehow haven’t heard of it), to recognize seven companies and over a dozen individuals. Visionary Award Goes to … Seismic. Challenger Award Goes to … Okta . Congratulations, ADP!

Analytic Tools 23

Analytic Tools Reporting Tools Data Visualization Customer Experience 23

Userpilot

OCTOBER 31, 2023

When it comes to product-led growth , every step of the customer journey needs to be highly optimized for SaaS companies to see the results they’re looking for. Userpilot displays its awards on the pricing page to send trust signals to prospects. HubSpot uses customer testimonials to acquire leads through social proof.

Feedback Software 86

Feedback Software User Testing Customer Experience Data Visualization 86

Amplitude

OCTOBER 14, 2020

Amplitude has been instrumental to the fast iteration of companies like Squarespace and ABInBev, but as customers demand increasingly engaging and complex experiences, the pressures of the builder’s paradox will only get stronger. The Inaugural Amplitude Pioneer Awards. The Product Impact Award. The Growth Architect Award.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Userpilot

MAY 21, 2024

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. TL;DR Customer lifecycle management (CLM) is a strategic approach for tracking, analyzing, and optimizing customer interactions throughout their entire relationship with your company. Path analysis.

Data Visualization 98

Data Visualization Customer Experience User Testing Customer Feedback 98

Izenda

JANUARY 18, 2019

With the rapid growth of cloud computing in the business world, software as a service, or SaaS, companies are taking their capabilities further than ever before. New companies are being launched and older companies are engaging in reinventions and innovations as SaaS providers work to stay ahead of this competitive, growing market.

Analytic Tools 49

Analytic Tools Reporting Tools Data Visualization Magazine 49

Indicative

OCTOBER 9, 2020

Indicative continues to climb in the rankings, as G2 names Indicative a Leader in Customer Journey Analytics in G2’s 2020 Fall Report. . According to G2’s Fall 2020 Reports, Indicative was awarded the Leader status based on two main factors: Customer’s high satisfaction scores combined with large market presence.

Data Visualization 94

Data Visualization Analytic Tools Reporting Tools Technical Review 94

The Product Coalition

MARCH 28, 2022

In most companies?—?all all the people that actually have the skills to build something (design, engineering, data science) don’t report to the product manager. there are stereotypes galore around this “He’s out to win a design award”?—?I Unfortunately?—?this this is also a dangerous myth.

Product Research 151

Product Research Product Management Product Manager Weak Development Team 151

Gainsight

OCTOBER 12, 2023

The identity and access management company Okta provides cloud software that helps companies manage and secure user authentication into applications. The company’s Customer Success (CS) team has been leading the first wave of the Digital CS revolution. Want to learn how Okta won its GameChanger Award in 2022?

Reporting Tools 52

Reporting Tools Customer Experience Data Visualization Weak Development Team 52

Innovatemap

MARCH 17, 2021

I’ve been fortunate to work with countless technology companies in my career, and while I met with an incredible number of women executives, CEOs, marketers and more, I most often saw myself in a room among men. According to AnitaB.org’s Top Companies for Women Technologists Report , women technologists made up 28.8

Technical Review 111

Technical Review Reporting Tools Leadership Startups 111

Userpilot

APRIL 16, 2024

To do this, you can leverage a tool like Userpilot to: Create a report. Input data from your users for trends, paths, and funnel reports. This could involve setting up a loyalty program in which customers are awarded points each time they take a desired action, and those points can be exchanged for credits, free months, etc.

Data Visualization 91

Data Visualization User Testing Customer Experience Analytic Tools 91

Amplitude

OCTOBER 14, 2020

Amplitude has been instrumental to the fast iteration of companies like Squarespace and ABInBev, but as customers demand increasingly engaging and complex experiences, the pressures of the builder’s paradox will only get stronger. The Inaugural Amplitude Pioneer Awards. The Product Impact Award. The Growth Architect Award.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

DISQO

MAY 27, 2016

A New York-based health technology company is focused on alleviating much of the pain for consumers. Truveris is the maker of OneRX , an award-winning app that enables patients to look up prescription drug costs and redeem hidden coupons and discounts before they select a pharmacy. When we have data like this, internal debate stops.

User Testing 40

User Testing Research Software Feedback Software Product Research 40

DISQO

MAY 27, 2016

A New York-based health technology company is focused on alleviating much of the pain for consumers. Truveris is the maker of OneRX , an award-winning app that enables patients to look up prescription drug costs and redeem hidden coupons and discounts before they select a pharmacy. When we have data like this, internal debate stops.

User Testing 40

User Testing Research Software Feedback Software Product Research 40

DISQO

MAY 27, 2016

A New York-based health technology company is focused on alleviating much of the pain for consumers. Truveris is the maker of OneRX , an award-winning app that enables patients to look up prescription drug costs and redeem hidden coupons and discounts before they select a pharmacy. When we have data like this, internal debate stops.

User Testing 40

User Testing Research Software Feedback Software Customer Feedback 40

Intercom, Inc.

AUGUST 25, 2022

Mark is an award-winning journalist and digital media innovator with a career in broadcast news that spawns over 20 years – from his very first report on a prison riot in Dublin, to his award-winning reporting from war-torn Afghanistan. Again, just a reminder that politics was in everything at that time.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208

eG Innovations

FEBRUARY 16, 2023

Download the report here. From digital workspaces to applications, to cloud and containers, from servers to network and storage, eG Innovations helps companies proactively discover, instantly diagnose, and rapidly resolve even the most challenging performance and user experience issues.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Customer Experience 52

The Product Coalition

JULY 6, 2022

When the company or product is successful, it is due to their pioneering, faultless leadership, but when the ship starts to sink, it’s due to those dumb engineers that can’t get two lines of code out without hundreds of bugs. It can be as simple as an email, or as elaborate as an onsite get together complete with an awards ceremony.

Data Visualization 106

Data Visualization Weak Development Team Technical Review Software Review 106

Userpilot

MARCH 16, 2023

You’ll also notice that we ask for the company size so we can personalize the demo based on the lead’s needs before the call even starts. You’ll notice that the company name and CTA use colors that aren’t prominent on the page. Highlights: Proactive support Demo video Product awards Testimonial videos 7.

Feedback Software 91

Feedback Software Reporting Tools Embedded Analytics User Friction 91

Intercom, Inc.

OCTOBER 4, 2018

This is why we are proud to announce that we have pushed our standards ever higher in passing our recent Service and Organisation Controls (SOC 2) audit and have been awarded a SOC 2 Type 2 report covering “Security and Availability Principles”. Last year we passed the SOC 2 Type 1 audit and attained a Type 1 report.

Data Visualization 91

Data Visualization Reporting Tools Certifications Customer Experience 91

Usersnap

NOVEMBER 16, 2021

It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension. Usersnap is an award-winning bug tracking and feedback tool, featured by Inc., Usersnap is an award-winning bug tracking and feedback tool, featured by Inc., Forbes, Techcrunch, and The Huffington Post. Link: actiTIME.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

The Product Coalition

FEBRUARY 20, 2023

I’ve helped a lot of products and companies build a product from 0 to 1, but very few people bring up the 40% rule as a goal for the new product. Money from customers is piling up in your company checking account. Reporters are calling because they’ve heard about your hot new thing and they want to talk to you about it.

User Testing 168

User Testing Product Research Product Marketing Customer Feedback 168

The Product Coalition

DECEMBER 11, 2020

With founders Jeffrey Katzenberg (the former chairman of The Walt Disney Company) and Meg Whitman (former CEO of eBay and Proctor & Gamble board member), Quibi was to be led by a powerhouse of talent. Quibi’s shows even earned them 10 Emmy award nominations, including Outstanding Short Form Comedy or Drama Series. What Went Wrong?

Reporting Tools 146

Reporting Tools Download Certifications User Testing 146

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress. Userpilot UI patterns.

Analytic Tools 90

Analytic Tools Feedback Software Reporting Tools Systems Review 90

Userpilot

MAY 27, 2024

Brand reputation : Favorable perceptions enhance a company’s image and attract new customers. Competitive advantage : Good perceptions help a SaaS company stand out in a crowded market. And then, use analytics reports to visualize the data and find actionable insights. Miro providing beta access.

Feedback Software 63

Feedback Software Analytic Tools User Testing Customer Feedback 63

UX Planet

FEBRUARY 22, 2024

My desk isn’t cluttered with fancy awards or framed patents. Don’t hesitate to speak out against shady practices — report them to consumer protection groups or online watchdogs. By supporting companies that prioritize transparency and honest user experiences, we vote with our clicks for a better digital world.

Data Visualization 79

Data Visualization UX User Testing Research Software 79

Gainsight

APRIL 28, 2022

Let me start with a statement that might seem far-fetched: enterprise customer success organizations looking to optimize and scale as they mature can learn a lot from the best practices of Grammy-award winning R&B supergroup Silk Sonic. . You simply cannot scale as an enterprise company with tools built to do other things.

Reporting Tools 98

Reporting Tools Enterprise Data Visualization Customer Experience 98

Gainsight

APRIL 21, 2022

According to an October 2021 Wired Magazine article titled “Earth’s Unicorn Population Is Exploding,” it was revealed that a record-breaking 264 companies were hitting “unicorn” status in the US, with VC investment hitting $240 billion. PX for Multi-Product Companies. How To Make the Most Out of User Analytics With Gainsight PX.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Userpilot

SEPTEMBER 28, 2022

Five key factors that influence customer perception are product marketing and digital ads, company values and culture, customer support, product quality , and online reviews. Good customer perception affects the overall success of your SaaS company: Customer perceptions impact your company’s bottom line. Online reviews.

User Testing 87

User Testing Customer Experience Customer Feedback Feedback Software 87

Modus Create

MARCH 14, 2023

Digital transformation has meant different things to companies at different stages of their maturity. We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. Additionally, Marriott won Audience Honor in the Branded Content category at the 7th Annual Shorty Awards.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

MAY 28, 2021

SOC 2 Type II is one of the highest information security standards available for SaaS companies. At Userpilot, we know how essential information security is for your company. Let’s look into what SOC 2 Type II is, why it’s important, and what Userpilot’s new certification means for your company. Table of Contents: What is SOC 2.

Reporting Tools 55

Reporting Tools Information Data Visualization Certifications 55