Gainsight

NOVEMBER 20, 2019

Think of this guide as your black pepper—it will optimize the absorption of insights from the rest of the resources on this list. Pragmatic Institute’s resource library spans everything from articles, reports, ebooks, and webinars to keep product professionals up to date on the latest trends. all-resources.

Books 80

Books Blog Feedback Software User Testing 80

The Product Coalition

DECEMBER 11, 2023

Part of your role as a product leader is pure management: management of the execution, and of the people who report to you. Specifically, look into what you need to report to your manager. In the example of weekly status reporting, I want to know where things stand on a weekly basis. Here’s how. It also had a dedicated format.

Reporting Tools 78

Reporting Tools Management Management Document 78

Userpilot

FEBRUARY 4, 2023

Other approaches to proactive support include adding in-app guidance to your product, creating educational resources for help centers, monitoring mentions on social media, and collecting data on features with the lowest adoption rates. Whenever you surprise customers, be on the lookout for upsell opportunities.

User Testing 74

User Testing Customer Experience Customer Feedback Feedback Software 74

Usersnap

FEBRUARY 6, 2020

Marketing, customer support, and product managers can check out these CX resources to stay ahead of the curve: Awesome reads to help you improve customer experience. The ebook is a great guide for current best practices and includes interviews with HubSpot, Zalando, Calendly and Atom Tickets. It’s also free to download. People Metrics.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Userzoom

DECEMBER 9, 2019

Not everyone has the luxury of generous budgets, resources and sign-off. . In this year’s State of UX in the Enterprise report , securing resources and budget was the top three challenge for UX teams in some of the biggest organisations across the globe. When working with limited resources, it’s important to get creative.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

Centercode

JULY 29, 2020

With 50% of beta testing professionals struggling without the help of adequate guidance or resources — most of whom are also managing beta tests as just one part of their job — it’s no surprise that many see low tester engagement. Check out our free ebook, the Tester Engagement Pocket Map ! Get the Full Impact Report.

Feedback Software 94

Feedback Software Reporting Tools Product Research Research Software 94

Gainsight

SEPTEMBER 26, 2023

That means self-service resources that guide customers through onboarding to fast value realization have become table stakes, for both low-touch and high-touch CS models. According to Precursive’s Customer Onboarding Benchmark Report , 74% of enterprise organizations have a customer onboarding team.

Education 52

Education Customer Experience Customer Feedback Reporting Tools 52

The Product Coalition

SEPTEMBER 29, 2020

Adding that to the fact that Product Manager is a role within many different types of business with different structures, we’re left with a lot of uncertainty over who a PM should report to. You could be a lone PM in a tiny startup with no Product Management team, meaning that you only report to the CEO, or maybe a CTO.

Product Management 184

Product Management Product Manager Data Visualization Weak Development Team 184

Revulytics

OCTOBER 25, 2017

Does segmenting the customer view by certain attributes require custom report development? How do you handle push back from sales for supporting legacy functionality when it conflicts with resources needed for a new release? Or can you even access any of this data at all?

Analytic Tools 113

Analytic Tools Data Visualization Reporting Tools Customer Experience 113

Centercode

FEBRUARY 18, 2021

Half of test managers report that finding time to manage tests is difficult (That’s unsurprising when 84% are juggling beta test management alongside their primary responsibilities). See the impact of Delta Testing for yourself by checking out the real-world use cases and data in the ebook, Making Good Tech Great. Read the Ebook.

Customer Experience 59

Customer Experience User Testing Feedback Software Data Visualization 59

Userpilot

JULY 23, 2024

Looking for the best A/B testing resources to power up your strategy? Best A/B testing resources include Microsoft's Practical Guide to Controlled Experiments on the Web, HubSpot and VWO's 8-Week CRO Planner, and the interactive “Guess The Test” platform. You can track your tests and report the results in real time.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools Research Software 92

Userpilot

JANUARY 8, 2024

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Provide tailored resources and ask if they need help.

Analytic Tools 95

Analytic Tools Research Software Feedback Software Customer Experience 95

Gainsight

APRIL 13, 2022

Not only does that mean more profit lands on your organization’s bottom line, but it also means there are more resources on hand to propel your Product team forward. Every penny you save on customer acquisition costs you can drop into more resources for your Product team and product enhancements. The result?

Customer Experience 52

Customer Experience Software Review Branding Reporting Tools 52

Centercode

FEBRUARY 27, 2020

In connection to this, half also reported challenges when it comes to tester communication. Get a journey map for ideal tester engagement and tips for troubleshooting related challenges in our brand new ebook. More than half of professionals are having issues securing useful feedback. Get Started with the Tester Engagement Pocket Map.

Workshop 64

Workshop User Testing Product Research Customer Experience 64

Revulytics

JUNE 12, 2019

“It’s not a technology project, it’s a business project,” is often heard as stakeholders seek to build consensus and gain support for programs that require technical resources and buy-in. For more information on building a compliance intelligence strategy, check out our ebook, “Accelerating Your Path to Software Compliance Maturity.”.

Analytic Tools 73

Analytic Tools Reporting Tools Data Visualization Strategy 73

Revulytics

JANUARY 23, 2018

Product development processes that rely largely on testing to understand exactly how a customer wants a workflow to function ultimately fail the customer and the business itself – costing time, resources and money, for all involved (SPOILER ALERT: analytics can help!).

Analytic Tools 54

Analytic Tools Feedback Software Reporting Tools Data Visualization 54

eG Innovations

SEPTEMBER 22, 2021

This provides comprehensive monitoring and alerting capabilities that cover all components and layers of the workload, not just the AWS services and resources. Synthetic transaction testing essentially uses robot users to try and access resources. A handle is a unique identifier for a resource that is managed by the OS kernel.

Reporting Tools 52

Reporting Tools Data Visualization Customer Experience Artificial Inteligence 52

Userzoom

MARCH 26, 2020

These will guide what the analysis focuses on and how you report the results. Inputs: List all the information or resources (tangible and intangible) that a user would need to complete this task. It’s important to make sure you have clear research questions that will map to one or more of your tasks. Is there a tangible output?

User Testing 94

User Testing Product Research Research Software Customer Experience 94

Userpilot

APRIL 21, 2024

For example, that’s when they download the ebook or start the free trial. Consumer Trends report by Hubspot, around 47% of customers discover products by searching online. Thanks to that, you can create content that addresses their needs, wants, and pain points and gently guide them toward your product or resource as a solution.

Research Software 78

Research Software Feedback Software User Testing Reporting Tools 78

Userpilot

JUNE 13, 2022

It compiles the greatest product growth and management news, best practices, resources, and trends, freshly sourced by Emilia Korcsynska , Userpilot’s head of marketing. All the blog posts are full of data and resources. In addition to blogs, they also provide other resources, such as their content library, events hub, and community.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

JULY 28, 2020

Accordingly, an action plan often starts with hiring a consultancy to help figure out a more actionable roll-out plan, mostly comprising of training and workshops, initial team building activities, and probably some audits concerning financial reporting requirements, technology or governance issues. A Wiki might be the right place to start.

Agile 78

Agile Reporting Tools Feedback Software Download 78

BrainMates

APRIL 21, 2020

We’re stewards within our organisations charged to deploy scarce company-wide resources (yes, engineering, but we also profoundly impact where people across the business spend their precious time). We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases.

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools User Testing 80

Izenda

JULY 28, 2020

Not by me, but by training resource SitePoint: “Product managers coordinate and interact with almost every team inside a business. Izenda is a fully embedded reporting and analytics solution that lets users take control of their data with a completely self-service Business Intelligence platform. Product managers wear many hats.

Data Visualization 45

Data Visualization Reporting Tools Analytic Tools Customer Experience 45

The Product Coalition

MARCH 8, 2020

Knowing how to find one, and getting the proper funding for them, is a testimony of these women’s resourcefulness and evidence of them doing the right thing. an executive’s guide to strategic product management is waiting for you at www.ganotnoa.com/ebook Originally published at [link] on March 4, 2020. We usually don’t hear it enough.

Customer Experience 79

Customer Experience Leadership Consulting Definition 79

eG Innovations

FEBRUARY 22, 2022

When this finding was reported, the database team were adamant that the database tier itself was functioning correctly. Figure 5: CPU utilization of the database cluster shows there is no resource bottleneck in the database tier. Download our AIOps Solutions & Strategies eBook now. Is the Database Tier Slow?

Reporting Tools 52

Reporting Tools Data Visualization Enterprise Customer Feedback 52

Userpilot

FEBRUARY 4, 2022

Signs could include opening emails, visiting your website, and sharing their email in exchange for an eBook or newsletters. A 2021 study from Bloomreach reported that 56% of customers are willing to pay more if they get a better customer experience. Newsletters. Case studies. Paid search. Link building.

Feedback Software 90

Feedback Software Research Software Reporting Tools Onboarding KPIs 90

PMLesson's Ace the PM Interview

APRIL 25, 2022

Spotify reports that millions of listeners took to social media to share their listening habits. It was an Android tablet at its core and failed to highlight its capabilities beyond reading ebooks. All effective go-to-market strategies will include marketing messaging and allocating resources to help drive the strategy forward.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

Product Management University

DECEMBER 8, 2023

Step 4: Define Action Items, Success Metrics and Prioritize For each of the obstacles you can impact, define the action items and resources required by you and/or the customer to successfully execute those action items. Free eBook: Top-Down Customer Discovery – Uncovering THE BIG WHY!

Roadmap 130

Roadmap Customer Experience Reporting Tools Document 130

UX Studio: Product Management

AUGUST 17, 2018

Download our free ebook now! Always consider multiple factors, and keep mindful of the resources before putting your vote in on a certain approach or method. It might seem tedious at first: all the recruitment, preparation, set-up, analysis and report for one short little test, but it will save effort and even money in the long run.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Userzoom

DECEMBER 17, 2019

This free-to-download bundle contains the following resources: Benchmarking 101 [ebook]. by broadcasting the usability test or interview to an observer room or by sharing highlight videos of the most important issues in the report). This is a loss of money to them and this is where the UX resource helps.”

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Gainsight

DECEMBER 12, 2023

A Forrester Consulting report found that customer education programs increased 18.3% We also use federated search with recommendations across their resource library.

Education 52

Education Customer Experience Engineering Reporting Tools 52

ProductPlan

APRIL 25, 2023

Having these in-house resources within the larger product team umbrella provides innumerable benefits. Product operations can shift much of the reporting burden off of product managers’ plates. These experts can create, maintain, and refine all the reporting various stakeholders demand. Our free ebook will show you the way.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Userpilot

APRIL 21, 2024

Qualtrics : Another experience management software, this NPS tool enables you to create surveys and generate reports, and is equipped with powerful analytic features and dashboards. Plus, it provides in-depth reporting and survey segmentation. In-depth, drill down NPS reports and score visualization to discover trends at a glance.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

eG Innovations

MARCH 1, 2022

When a user called in about poor application performance, there was always the suspicion that the reported issue could be on the user’s end point or in their home network or with their ISP (Internet Service Provider). Rather than reporting problems at each tier, the monitoring tool must lead the operator to the cause of the problem.

Reporting Tools 52

Reporting Tools Data Visualization Customer Feedback Customer Experience 52

Userzoom

JANUARY 29, 2020

Even when you have a bounty of resources, budgets and stakeholder buy-in to enjoy, things don’t always go according to plan – perhaps the product release deadline has been accelerated, or perhaps the sourcing participants became too complex and time-consuming? Skip the formal report. Kyle Brady , Senior UX Researcher | Keap.

User Testing 72

User Testing Research Software Product Research Customer Experience 72

eG Innovations

AUGUST 4, 2022

Every modern monitoring product will have some capabilities to leverage thresholds of some sort to automatically raise alerts when critical metrics pass a value that indicates something of concern may be occurring, such as a performance slowdown, resource constraint, or availability issue.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87

Userpilot

MARCH 16, 2023

Last but not least, the landing page also has an FAQ section as a self-service resource for prospects who are still on the fence and want to learn more but aren’t ready to reach out yet. Highlights: Clean hero section Highlighted benefits Product screenshots Self-service resources 3. Asana Asana landing page.

Feedback Software 81

Feedback Software Reporting Tools Embedded Analytics User Friction 81