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In this article, we’ll talk about: What product analytics is and why you need a solid strategy. Key steps to build and improve your product analytics strategy. Why should you have a product analytics strategy? How to build a product analytics strategy? Let’s explore some key steps to enhance your strategy.
The path from IC to Chief Product Officer isn’t just about gaining more responsibility it’s about transforming how you think about product development, team leadership, and business strategy. Over ten years, she rose through the ranks until everyone in the company reported to her.
Let’s explore nine market-proven user onboarding strategies that transform curious first-timers into loyal advocates who stick around long-term. Adopt an omnichannel customer engagement strategy Remember the last time you tried reaching out to a company, and they only had email support? Frustrating, right?
While it may sound too good to be true, the reality is that you can achieve this by implementing an effective customer expansion strategy. What is a customer expansion strategy? Different types of customer expansion Here are the four most common customer expansion strategies for SaaS companies.
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
90% of executives say they prefer visual storytelling over dense reports. Its a strategy for getting things done. Enroll in our AI Product Management course to master AI-driven strategy, uncover the right use cases, and lead cross-functional teams as you scale smarter with the power of automation and intelligent tools.
Cynthia reflects on her inspiring return to Productside during a challenging time, the impact of a supportive culture on her growth, and insights from the Certification Outcomes Report, including strategies for navigating promotions, raises, and career advancement.
Below, Hilary Gridley , director of product management at WHOOP, shares strategies she’s learned to leverage the latest AI tools to not just become a better manager but to level up her entire team. These tactics and tools are practical and actionable, and you can start experimenting with them today, even if you’re not managing.
How Companies Are Funding User Research in 2025: Insights from the User Interviews Research Budget Report User Interviews 2025 Research Budget Report is a crucial resource for understanding how modern organizations are approaching the financial side of user research. Only 17% experienced reductions. Who Controls the Budget?
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality?
Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. It’s the same issue if you lack a survey strategy. Retention analysis : Analyze user behavior to understand why they abandon your product and identify strategies for reducing churn.
Incorporate diverse viewpoints into product strategy 4. Product-as-Channel Environment Traditional businesses with digital components Product serves as one of multiple channels Need to align with broader business strategies For example, Francesca contrasted a digital marketplace with a luxury retailer like Gucci.
In this episode of Productside Stories, Neha Bansal , Head of Product at Meta Ads Manager Reporting, joins Nicole Tieche to discuss her career, the high-speed role of AI in advertising, and how PMs can stay ahead of industry shifts. Stepping into product leadership means balancing strategic vision, customer focus, and emerging tech.
The service had 36 million users in 2023, when Microsoft last reported user numbers, compared with 300 million users at its peak. Microsoft is shutting down its Skype service in May, 14 years after it paid $8.5 billion for the once pioneering video calling company. Skype users will be migrated to Teams.
In a recent survey with Demand Gen Report, we found 59% of experienced practitioners (those with ABM programs more than a year old) indicated their ABM programs are meeting or greatly exceeding their expectations, while only 45% of novices (those with ABM programs less than one year old) could say the same.
Turning Strategy Into Outcomes: Influencing Stakeholders To Achieve Alignment By Erica Wass At a Glance This blog outlines how successful product strategy depends on aligning cross-functional stakeholders, not just building a strong plan. In product management, strategy alone isn’t enough. Priorities are clear. Decisions stick.
Build a foundation that drives action Use reporting tools to translate feedback into trends. Dont wait for quarterly NPS reports. The following post references our new e-guide, The Retail Industrys Blueprint to Leveling Up CX . You can download the free e-guide, here ! Level it up! Establish a continuous feedback loop.
In this final part, well explore the broader landscape of common bias traps that can compromise your survey data and discuss strategies to minimise theirimpact. Be transparent in your reporting: At the end of your insights report or presentation, outline the scope and limitations of this round of surveys.
Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.
Account-based marketing (ABM) is a key strategy for driving sustainable growth. They’ll share what to consider when crafting an ABM strategy, from defining your ideal customer profile to crafting compelling messaging to measuring success. Today, many B2B companies use ABM teams or technologies to make sales.
Use referral programs to spread the word about your app The best growth strategy is a happy user who invites their friends. Increase app users with a referral marketing strategy. Lets look at three strategies that actually keep users engaged: 1. Duolingo’s gamification strategy. Canvas app store optimization.
Why embedded analytics adds value to your data strategy The difference between product analytics and embedded analytics Without data-driven insights, your product risks falling behind competitors who make better-informed decisions. Example Workflow Product analytics identifies that users drop off during a reporting task.
annual reports) Observable data : Derived from observation and synthesis (e.g. annual reports) Observable data : Derived from observation and synthesis (e.g. Step 4: Summarise Competitor Strategy and Positioning Once youve gathered your data, organise it into a simple comparison table. Ask yourself: What story is emerging?
Even more startling, product managers reported spending 45% less time on strategy than theyd like in 2023. A 2022 Product Excellence Report revealed that only 36% of PMs are confident their products and features consistently meet customer expectations. Building Confidence Amid Uncertainty The challenges extend beyond logistics.
However, if lead generation, reporting, and measuring ROI is important to your marketing team, then data normalization matters - a lot. In this eBook, we’ll break down the ins and outs of data normalization and review why it’s so critical for your marketing strategies and goals! Data normalization.
And this is in the best-case scenario—assuming you’re on an empowered product team with a clear strategy, inside a business that’s growing. Some of these strategies and boundaries may seem selfish or weird. We are the cushion for organizational dysfunction. Any PM reading this could add a dozen more reasons.
You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Inaction : Despite collecting user behavior data and building detailed reports , teams struggle to take meaningful action. Despite all these efforts, you’re probably still not acting on product analytics correctly.
Identifying recurring behavior patterns leading to churn will help you adjust your retention strategies. For example, below, I’ve chosen to watch the session recordings only for users who clicked on Save at least twice during the same session and viewed the Trends report.
In this blog, Ill break down five mobile app optimization strategies that will help you. These strategies will help reduce churn, improve engagement, and maximize retention. Caching Strategy Implementation Is there a robust caching strategy for frequently accessed data? Crash reports: A crashing app erodes trust.
Learn how to carry out a data-driven demand gen strategy by: Nailing down your ideal customer profile (ICP). Reviewing, reporting, and refining for better results. In this eBook, you’ll learn how to identify and target your ideal prospects — when they’re most receptive to hearing your message — using different types of data.
78% of users churn in the first week after installation when brands dont have a clear engagement strategy based on regular push notifications. The top 3 pillars of an effective push notification strategy Push notifications can be powerful. But only when used with care, context, and a cohesive strategy.
This guide distills the key lessons and actionable strategies from my journey, offering you a roadmap to navigate your own career pivots in the tech industry. A report by Arize AI found that 281 Fortune 500 companies view AI as a business risk, a 473% increase from the previous year. to offer 24/7 coaching services.
It gives you the ongoing, actionable insights you need to grow market share, secure stakeholder buy-in, and optimize your brand strategy. Marketing teams under pressure to perform – For teams tasked with proving ROI, brand health metrics provide the data to validate strategy, guide messaging, and justify spend.
In my book, I shared three strategies and I’ve actually extended this to a fourth strategy now. The first strategy is we can let people opt in to customer interviews while they’re using our product or service. In that course, I introduced a fourth strategy, and that’s email outreach. Find 30 minutes.
47% of marketers said they have a database management strategy in place, but there is room for significant improvement. As buyer expectations to receive this type of relevant engagement continues to heighten, database management strategies are of high importance.
Good personas open the door to following a user-centric product development strategy. This quantitative data reports help me create hypotheses about favorite features, goals, or common obstacles that I can confirm with other research methods. Tagging a bug on a session replay with Userpilot.
How I effectively use session replays to improve product decisions Like any tool, I find that session replays work best with a clear strategy. Troubleshooting bugs and errors in the product When something breaks, I dont rely solely on error reports or user complaints to locate whats wrong. Sometimes, the fix is a small UX adjustment.
Notably, 80% of customers say it’s quick and easy to implement, and 92% report that their ROI met or exceeded expectations. Survey & Engagement Insights : Access detailed reports on how customers responded to surveys and interacted with prompts to measure engagement and sentiment.
The Conversations That Shape Product Leadership By ADRIENNE TAN A reflection from the Product Leaders Network We often say product leadership is about setting vision, driving strategy, and building high-performing teams. When a direct reports behaviour doesnt align with company values This one makes people squirm.
Speaker: Eric Feinstein, Professional Services Manager, Looker
For a long time, Product Managers have found it challenging to design interfaces inside their products that users could use for reporting. It seems like PMs and engineers have grown to hate embedded reporting. How to evaluate embedded analytic solutions as strategy to greatly reduce initial and on-going engineering effort.
Market Research: From Manual to Machine-Learned Market research has always been a cornerstone of product strategy. PM focuses on unblockers and strategy. But traditional methods—surveys, interviews, competitive analysis—are slow, biased, and reactive. AI flips the script. Scenario 2: Sprint Planning Old Way : Manual backlog grooming.
By gathering insights from multiple channels and unifying them into a single source of truth, organizations of all types can build the foundation for a seamless , data-driven strategy to improve customer experience. If many customers report difficulty with account settings, the bank can prioritize improvements to the user interface (UI).
This stage requires careful planning and strategy — particularly for those leading Product Management in Australia where market shifts, regulation and customer loyalty patterns can differ significantly. Additionally, companies might consider transitioning their loyal customers to another comparable product as a viable strategy.
You can use this feedback to make informed decisions about product updates, customer support, or marketing strategies. Capterra reviews provide valuable insights into customer satisfaction , common issues, and areas where the product excels. Product feedback software: Capterra. Brandwatch Type : Social listening tool.
The quality of a customer care strategy can make or break a company. In a recent research report on Customer Effort, Interactions found that customers simply aren’t willing to spend a lot of time getting their issues resolved. So how do you get started with developing a successful customer care strategy?
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