The Product Coalition

JANUARY 5, 2021

A good starting point would be working with the “Manifesto of Agile Software Development,” particularly ensuring that stakeholders understand that adapting to change over following a plan is paramount for the organization’s future success. A new feature is overdue and has been drastically underestimated due to unexpected technical debt.

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive. Secondary onboarding.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. Using product tour software is a better decision. The best product tour software on the market is Userpilot. Using the same example, imagine that you're going through the different tooltips in this rather basic product tour for project management software.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

DECEMBER 6, 2021

If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? When choosing customer success software, consider: (i) ease of adoption, (ii) is it no-code?, (iii) 2 – The best customer success software will be no-code.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Why is it important to use walkthrough software to build interactive walkthroughs in SaaS? Can you imagine what coding all the elements of your walkthrough at once would be like?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Amplitude

JUNE 8, 2017

I had become pretty active as a mentor and advisor to various startups and really enjoyed it! By that point I had become pretty active as a mentor and advisor to various startups and really enjoyed it! There will be a lot more software and technology involved, both for capital deployment as well as for nurturing and helping companies.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Userpilot

JANUARY 17, 2023

It involves adapting your product to your customer’s ever-changing expectations through in-app surveys and review gathering, making it timeless. If NPS scores are high, it means customers are realizing your value since they are willing to advise others to use your product. Create one code-free with Userpilot. Optimization.

Feedback Software 98

Feedback Software Research Software Onboarding KPIs Customer Experience 98

Userpilot

JULY 9, 2021

Product Mastery by Geoff Watts teaches you how to be a successful product owner within agile software development practices with the use of case studies. Challenges of transitioning from software engineer to product manager. Challenges of transitioning from a non-technical background. Recruiting users for discovery interviews.

Research Software 98

Research Software Books Feedback Software Analytic Tools 98

Modus Create

DECEMBER 10, 2024

Larry advises companies not to deploy GenAI directly to customers without human oversight the potential consequences are too high, particularly for highly regulated industries like financial services, life sciences, and healthcare. Sarah advises companies to ensure that AI is fully embedded into their digital products from the concept phase.

Reporting Tools 40

Reporting Tools Research Software Data Visualization Technical Advisors 40

The Product Coalition

OCTOBER 21, 2019

Here I aim to show how experience, respect for discipline, and an insistence on following good project management practices can go a long way to help to develop successful software projects in spite of many challenges. To be clear, we will not discuss how to start a software development project or which steps you should take to kick it off.

Technical Review 64

Technical Review Technical Advisors Research Software Agile 64

Pragmatic Marketing

SEPTEMBER 16, 2009

As product managers, we bear the responsibility for bridging the two worlds – technical and business, and need to influence both. Change must happen on two levels across the organization: Technical – Roles and responsibilities must be understood, accepted, and adopted. Participating in technical release planning.

Technical Advisors 70

Technical Advisors Technical Review Feedback Software Agile 70

Usersnap

FEBRUARY 19, 2019

Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth. Mobile apps, gaming software and new software product launches are front runners in crowdtesting.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Lenny Rachitsky

AUGUST 13, 2024

” Motivations can be diverse: solving technical problems, proving oneself, having a grand mission, or simply wanting to be successful. Lacking technical knowledge: Startups need technical founders who can build the first prototype. Many successful startup founders also learn how to code.

Technical Advisors 52

Technical Advisors Technical Review Startups User Testing 52

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Upcoming Events. BoS Europe 2019 BoS USA 2019. Don't Miss a Thing - Get BoS Updates.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.  Push internal recruiters hard, perhaps reviewing stacks of résumés together to clearly communicate what you’re looking for.    With lots of gray space between the two.

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning. Operational reporting.

User Testing 52

User Testing Analytic Tools Reporting Tools Data Visualization 52

Gainsight

JUNE 18, 2020

Today I’m speaking with Janine Snead , IBM’s Chief Digital Officer, Vice President of Customer Success IBM Cloud and Cognitive Software. Fourth, we have customers that can’t cover with dedicated CSMs due to capacity. Technical skills matter a lot. . Welcome to our Change the Game in 5 minutes Series.

Data Visualization 52

Data Visualization Technical Review Technical Advisors Customer Experience 52

Intercom, Inc.

JANUARY 5, 2023

He’s a keynote speaker, adviser, and co-author of several books on the subject, including the provocatively titled The Best Service is No Service , Your Customer Rules , and his latest The Frictionless Organization: Deliver Great Customer Experiences with Less Effort. It’s a business tax software company called Xero.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Userpilot

AUGUST 18, 2020

Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Whatever problem you have, there’s a bit of software that does it for you or your users. Software is incredibly competitive and developers cope with that by zeroing in on very tight niches. Source: cultofmac.com. It makes sense.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Data Visualization 89

UX Studio: Product Management

JULY 14, 2021

As a design thinking consulting firm , we advise on product strategy, lead workshops, and offer customized training to equip your business with the best UX practices. Design thinking companies aim to understand users’ pain points before developing a technically feasible solution that addresses their needs. Sketching your ideas.

Consulting 87

Consulting Research Software Reporting Tools User Testing 87

Mixpanel

MAY 26, 2020

Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager. At the time, product analytics software didn’t really exist—we were very much relying on Google Analytics. If you’re a PM, I’d advise that you have discussions with various teams (marketing, data, operations, finance, etc.)

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Gainsight

AUGUST 5, 2022

Preparing and presenting executive reviews. While it requires more of a technical background, as a CSM, you come with the perspective of knowing the customer’s needs and goals. You can better advise on valid customer pain points. The post The Path Beyond CSM appeared first on Gainsight Software.

Reporting Tools 59

Reporting Tools Feedback Software Technical Advisors Data Visualization 59

All About Product Management

MAY 13, 2008

How Scrum was Implemented The philosophy of agile was presented, by the IS Director and Head of Web Solutions Group - Kelly Waters (author of the blog 'all about agile software development' ), over a 3 month period to various committees, steering groups and forums in order to get the by-in from Managing and Publishing Directors.

Agile 48

Agile Technical Advisors Product Management Product Manager 48

PMLesson's Ace the PM Interview

APRIL 19, 2020

If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Technical Skills While not always needed, technical skills are very much desired for most PM roles. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

If you have advised any of these people with tasks like product growth, pricing strategy, or market sizing, be sure to note that on your resume! Technical Skills While not always needed, technical skills are very much desired for most PM roles. Many companies have a bias towards PMs coming from a technical background.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

The Product HQ

JUNE 20, 2024

It’s also advisable to make use of complex calculations, such as standard deviation, and avoid simple calculations. Technical Questions While technical questions may seem like they are under the domain of technical product managers, it’s not entirely true. For that, you may need to do continuous mock interviews.

Technical Advisors 52

Technical Advisors Product Management Product Manager Technical Review 52

PMLesson's Ace the PM Interview

MARCH 1, 2020

I studied mathematics at UCLA, worked 2 summers as a software engineering intern at a Series E AdTech startup, and advised Metta World Peace (Ron Artest) as the product manager for his social basketball app, Gradelo. Due to the number of applicants, making it past the resume screen may rely on a bit of luck.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Intercom, Inc.

MAY 19, 2022

To give more context to these figures we’ve sent a survey out to hundreds of support professionals in the software and internet industry, consumer services industry, financial industries, and many more with company sizes ranging from 10 employees to 10,000+. That’s why you need to do these internal reviews as well.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

eG Innovations

JULY 2, 2021

What is [eG’s] Standard SLA for technical help required for customer? In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. Integration with any software distribution tool is possible. link] gives some information. SapphireIMS. ManageEngine’s ServiceDesk.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Bain Public

MAY 29, 2020

Due to the constant evolution of the product manager’s role, in the startup world, often people become product managers by default, and they don’t quite understand how to take on this responsibility. Paul and the team at Bain Public have helped us build our entire technical roadmap from the ground up. Julien Chosson CEO, Wastack.

CTO Coach 52

CTO Coach Startups Research Software Feedback Software 52

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in. How do you prioritize tasks?

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Gainsight

AUGUST 31, 2020

” Amy also believes that with each job, she moved closer to software and began thinking about product management. At an annual Autodesk engineering technical conference two years ago, Amy took the stage to address this very issue wearing a Peloton shirt and told the audience the story of the Peloton subscription experience.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Gainsight

AUGUST 6, 2021

This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. CS teams can then leverage these materials as part of their regular communications and meeting cadence such as QBRs, monthly progress reviews, etc. monthly progress reviews, QBRs, etc.), Step 3: Launching.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

ProductPlan

MARCH 4, 2022

Unfortunately, we can’t advise you on specifics here. Product roadmapping software. BS or another technical degree. Before your job interview, review the questions above a few times and think about responding. Be ready with those ideas. Examples might include: Business intelligence tools. Project management tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

The Product HQ

JULY 1, 2024

For the most part, B2B product managers work in the software, IT, and tech industries. Therefore, it’s advisable to filter your industry when looking for an exact yearly salary figure. Other factors that play a role are location and technical expertise. Furthermore, some companies have other job titles for the same job.

B2B 52

B2B Technical Advisors Reporting Tools Product Management 52