Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

User Testing 100

User Testing Startups Technical Review Customer Experience 100

Intercom, Inc.

SEPTEMBER 30, 2021

Despite her mother’s experience and prestige as a tenured faculty member at a major medical center, she felt the mental health systems weren’t putting the family at the center of their care, dismissing a lot of her insights and concerns. Before that, I was at Palantir and at a few startups doing various things. Liam: For sure.

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

MARCH 22, 2021

In the startup world, making software user-friendly and easy to use has become a real trend lately. Purrweb’s main goal as a UI/UX design agency is to help startups quickly, but without any loss of quality, create mobile apps, websites, or desktop apps. Work & Co has gained the trust of tech giants, so you can trust in their skill.

UX 96

UX Research Software Feedback Software User Testing 96

Mind the Product

JUNE 27, 2019

Each group was read the parable of the Good Samaritan – the story of a Samaritan coming to the aid of a distressed traveller after others have ignored their plight. By finding a system of checks and balances that encourage better behaviour. Growth and money are the lifeblood of startups. You know that, right?

Product Goals 163

Product Goals Data Visualization Reporting Tools Government 163

UX Studio: Product Management

JULY 9, 2021

One of them is location, so this time we reviewed the top companies to help you find the right UX agency in London. The kick-off workshop can also take place remotely, even though we have travelled to different locations to meet our clients in person before. Our list includes digital design agencies in London and beyond.

Research Software 52

Research Software UX User Testing Product Research 52

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Andrew Chen

DECEMBER 10, 2018

Above: New technology has always captivated consumers! Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? In the 70 slide deck below, I cover a couple key concepts: Accelerating technology adoption. Technology changes, but people stay the same. Content marketing.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

The Product Guy

APRIL 4, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

UX Studio

MARCH 11, 2024

Business understanding, effective communication and systems thinking. And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. So as I said, I traveled around for eight years. So, for eight years, I was teaching windsurfing, and I would travel around to different places.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Amplitude

FEBRUARY 26, 2018

But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. The uncertainty of technical products. The constant feedback loops that this system gives us may be the most important reason that it’s useful.

Research Software 66

Research Software Feedback Software Product Research User Testing 66

Amplitude

FEBRUARY 26, 2018

But when you’re building a product with lots of technical or business unknowns—something many startups and product teams are doing—this process breaks down. The uncertainty of technical products. The constant feedback loops that this system gives us may be the most important reason that it’s useful.

Research Software 66

Research Software Technical Cofounder Feedback Software Product Research 66

The Product Guy

MARCH 2, 2017

Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions. Vikas did his Master of Business Administration (MBA) in Information Systems from XLRI Jamshedpur, India.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. By automating almost 30% of the process, AutoFin has significantly reduced the time for reviewing credit applications. Its stock went from $38 at the end of 2012 to $120 in seven years.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Sachin Rekhi

MAY 17, 2010

The key enabling technology behind Mint is a company called Yodlee which developed the interfaces to connect to your bank transactions. Tripit has become an invaluable aspect of my travel experience. They spent a lot of effort building this trust through education, security reviews, compliance tests, etc. Maximize security.

Data Visualization 60

Data Visualization Customer Experience User Testing Travel 60

Intercom, Inc.

AUGUST 1, 2019

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. If you live near a startup hub of some sort, you’ve probably seen their billboards and out-of-home takeovers. From Wall Street to startup. Michael: Early stage is tough.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but What do these travel startups share? billion by 2027.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Split

AUGUST 28, 2020

The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. Peer Code Reviews Combined with What Now ? But, who should be in charge? The second half?

Analytic Tools 105

Analytic Tools Feedback Software Software Review Weak Development Team 105

Andrew Chen

NOVEMBER 1, 2021

Growing your startup’s users and revenue is so critical that it makes sense to hire someone to run it, and to potentially add a team underneath them to support this goal. Which stage of the startup journey are you on? It’s asked often for good reason. However, it’s rarely easy to hire a Head of Growth.

Customer Experience 82

Customer Experience User Testing Technical Review Onboarding KPIs 82

Andrew Chen

SEPTEMBER 4, 2018

Today’s episode is all about growth, one of the most top of mind questions for entrepreneurs — of all kinds of startups, and especially for consumer ones. Most of the best businesses in the internet age of technology haven’t spent a ton on paid acquisition. Part 1: User Acquisition. Are they any rules-of-thumb to use there?

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. It’s not surprising that the first customer trainer at many SaaS startups is the founder of the company. The customer success landscape has changed. However, one-on-one consulting has some downsides.

Education 52

Education User Testing Customer Experience Research Software 52

Business of Software Conference

OCTOBER 11, 2023

9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk A glass of water at room temperature has 7 septillion molecules Each molecule is moving at twice the speed of sound If aligned, the water would shoot off at that speed (like a watersaw) In tech support, most tickets are produced by small clients, but (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Andrew Chen

OCTOBER 17, 2017

Some of the biggest tech successes ever – eBay, Airbnb, Alibaba, Uber – are marketplaces worth tens of billions of dollars each. The travel is intensive. The first ones had to do with two events: Joe’s Digital Diner, where people would show the use of multimedia technology. form relationships with local press.

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

freshtrax

SEPTEMBER 24, 2019

Adjust is now a well-established technology provider and plays a major role in shaping the future of the market. Members of different teams such as sales, marketing, support, and tech all work together in one room as one Japan team to help customers and to grow Adjust’s footprint in the market. Adjust now and its plans for the future.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

UX Studio

FEBRUARY 15, 2024

And also stay closely connected with UX and technology trends. So all of the buses, trams, metros all that kind of stuff, and they are also the one that, you know, examine the traveling patterns and needs of the travelers of the [00:07:00] people who are using public transport. So that’s another hat that I wear. [00:02:00]

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Amplitude

MAY 27, 2020

00006% of startups: After raising our Series E round, Amplitude has now joined the unicorn club. We will be publishing observations like these on the continued impact of this digital acceleration at a systemic and industry level over the next few months. Despite these turbulent times, Amplitude has reached a milestone achieved by only.00006%

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Userpilot

JULY 29, 2019

Fast-forward 6 years and I have worked on marketing strategy with several startups and small businesses, mostly SaaS businesses, and I have seen them make the same mistakes that had almost folded my business when I was a rookie 23 year-old. And that’s probably why so many startups fail to do their marketing positioning right.

Feedback Software 88

Feedback Software Positioning Reporting Tools Strategy 88

The Product Coalition

MARCH 30, 2019

Payment Processors : For the sake of simplicity, think of payment processors as technical arm of acquiring bank. Technically, the authorization leg is also called BASE 1 and clearing/settlement leg is called BASE 2. Payment gateways help collect customer and card information to be relayed from merchant website to the acquiring bank.

Banking 60

Banking Technical Advisors Systems Review Customer Experience 60

The Product Coalition

AUGUST 28, 2019

like mini startups?—?deliver Or would you ignore a major growth opportunity for your startup just because it means collaborating with another company? This concerns a wide array of topics such as the tech stack, the roles in the team and also common workflows. deliver value fast without needing anyone else in the organization.

Customer Experience 61

Customer Experience Agile Technical Review Product Research 61

Andrew Chen

NOVEMBER 1, 2018

Growing startups and evaluating startups share common skills. Earlier this year, I joined Andreessen Horowitz as a General Partner, where I focus on a broad spectrum of consumer startups: marketplaces, entertainment/media, and social platforms. 3) And finally, to prioritize and make decisions that impact the future.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Andrew Chen

JANUARY 23, 2017

[I recently gave the keynote at the largest startup conference in Australia, StartCon. In tech, we’re always thinking about the future. Technology, products, growth, and marketing don’t exist in a vacuum. Ultimately, how different is this kind of call to action to the referral programs we see in tech products?

Technical Review 100

Technical Review Reference Technology Travel 100