Mind the Product

APRIL 1, 2022

In this post, we'll go through different types of meetings to benefit your overall product strategy. [.] Read more » The post Unifying agile processes for product teams: a case study appeared first on Mind the Product.

Agile 156

Agile Product Strategy Strategy 156

Mind the Product

FEBRUARY 9, 2024

A case study highlighting key learnings from building and selling a fintech: from navigating regulatory challenges to adapting to market shifts. Read more » The post A case study: Building a fintech in 2022 and exiting it appeared first on Mind the Product.

Marketing 97

Marketing Product Strategy Strategy 97

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. In-app strategies for converting free or trial users to paying customers. Measure campaign performance and refine your customer acquisition strategy.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

APRIL 8, 2024

Our guide explains what exactly bottom-up SaaS is and covers the main growth strategies and tactics used by bottom-up companies. Bottom-up SaaS is a growth strategy used by B2B SaaS companies that focuses on individual users or teams to drive customer acquisition. Collaborate with successful customers on case studies.

Analytic Tools 88

Analytic Tools Feedback Software Data Visualization Strategy 88

Mind the Product

MAY 2, 2022

What does a good strategy look like, and how exactly do you build it? In this #mtpcon Digital Americas talk, Nacho Bassino, author of Product Direction and Director of Product at Xing, deep-dives into a practical approach to creating your product strategy using a real-life case study.

Product Strategy 166

Product Strategy Strategy 166

Mind the Product

JUNE 16, 2022

Read more » The post How to speed up your bug reporting workflow: a case study appeared first on Mind the Product. We will also discuss how to improve your reporting workflow to speed up the resolution of bugs. [.]

Article 158

Article Startups Product Strategy Strategy 158

Userpilot

APRIL 21, 2024

If you’re confused about how to reduce support tickets, here are 15 proven strategies to help you out: Personalize your onboarding guidance so customers are better equipped from the start. Here are 15 tried-and-tested strategies to help you better manage your support tickets and make life easier for your customer support team.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization Customer Feedback 96

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

Data Visualization 101

Data Visualization User Testing Customer Experience Analytic Tools 101

Mind the Product

JANUARY 7, 2021

In this November 2020 #mtpcon Digital session, Amy Zima, the Principal Product Manager at Spotify, aims to demystify the process involved in creating a strategy, offering a case study and sharing lessons learned. The word strategy can inspire fear or awe in product managers, says [.].

Product Strategy 172

Product Strategy Strategy Product Management Product Manager 172

Mind the Product

NOVEMBER 13, 2020

In this case study, Katerina Suchkova, Group Product Manager at 15Five, explains how she and her team devised a prioritisation formula to get them through the challenge of 2020. The post Building a Bespoke Prioritisation Framework: A Case Study appeared first on Mind the Product. In September 2019 we went on our last R&D [.].

Framework 171

Framework Product Management Product Manager Management 171

Mind the Product

AUGUST 12, 2021

Read more » The post A case study – how to end cooperation with a software house or contractor appeared first on Mind the Product. The company I was working with outsourced a software house and external consultants. The reason for that was valid, pros and cons discussed. Yet, after [.]

Consulting 192

Consulting Strategy Development 192

Alchemer Mobile

JULY 22, 2021

Product adoption is a key piece of any successful customer acquisition strategy or onboarding program. Understand your ideal customer: Identify what type of customer provides the most long-term value to your company and study how they use your product. So, what is product adoption? 5 ways to increase product adoption.

Onboarding KPIs 246

Onboarding KPIs User Testing Feedback Software Customer Feedback 246

freshtrax

FEBRUARY 9, 2024

The rapid evolution of generative AI is revolutionizing branding strategies. Branding Strategies Using Generative AI Branding strategies with Generative AI enhance customer communication through innovative content generation. ” The Heinz branding strategy is astonishingly clever.

Generative AI 59

Generative AI Branding Customer Communications Strategy 59

Userpilot

JUNE 28, 2023

In this guide, we’ll look at eight user onboarding case studies that can provide inspiration for your own onboarding flows! Onboarding case study #2: How Osano reduced delinquent churn Osano is a data privacy platform that initially signed up for Userpilot to build out its user onboarding process. Get a demo now!

Onboarding KPIs 90

Onboarding KPIs Feedback Software User Testing Analytic Tools 90

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Then you are in the right place! Let’s get right into it!

Product Research 91

Product Research Onboarding KPIs Customer Experience Data Visualization 91

Userpilot

DECEMBER 22, 2022

This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them. Effective strategies on how to predict customer churn and enhance customer retention: Segment your customers to understand them better and gather data points to identify churn patterns. Poor customer service.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software User Testing 97

Userpilot

JULY 31, 2023

Looking to power up your retention marketing strategy? This article will show you practical strategies to crack the customer retention code and maintain sustainable recurring revenue. The right customer retention strategy will: encourage repeat purchases, create loyal customers, and improve your retention rate.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

TryMyUI

NOVEMBER 12, 2021

Qualitative research is a method of gaining insights into how people think and act by studying what they say, do, use, or build. In this post we'll discuss coding strategies for qualitative analysis and tips on how to ensure that your work is reproducible.

User Testing 98

User Testing Strategy Customer Feedback Blog 98

Intercom, Inc.

JANUARY 14, 2021

In this episode of Inside Intercom, we caught up with Hubert for a chat about starting small, committing to a product strategy that helps you reach your long-term goals and making sure everyone’s on the same page. Use it to make better product decisions.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Userpilot

MARCH 21, 2024

But what strategies can you follow to boost product engagement at every stage of their journey? Let’s explore the customer lifecycle, its role in SaaS, and the key strategies to enhance each stage of the cycle. Once you understand how the cycle works, you need to learn good strategies you can apply. User persona example.

User Testing 105

User Testing Analytic Tools Research Software Feedback Software 105

Userpilot

DECEMBER 19, 2022

However, getting the attention of your target customers with B2B marketing strategies is a lot harder. This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! What is B2B marketing?

B2B 105

B2B User Testing Research Software Analytic Tools 105

Userpilot

NOVEMBER 19, 2023

This article answers your questions with proven cross-selling strategies and examples from top SaaS companies. Strategies and best practices to effectively cross-sell SaaS customers: Identify best cross-selling opportunities across the customer journey using path analysis. Why implement a cross-selling strategy?

Analytic Tools 91

Analytic Tools Feedback Software Data Visualization Reporting Tools 91

Userpilot

MARCH 15, 2022

Why a go-to-market strategy plays an integral of your SaaS product success? This is where the GTM strategy comes in. In this blog post, you’ll learn everything about go-to-market strategies. Successful product launches stand on the back of an effective GTM strategy. What is a go-to-market (GTM) strategy?

Research Software 94

Research Software Strategy Customer Experience User Testing 94

Userpilot

OCTOBER 31, 2023

This article explores 15 strategies to help you achieve that. TL;DR A free trial is a sales strategy that allows prospective customers to use your product for a limited time. However, some studies show an average of 25-50%, depending on your free trial model. This alone makes it a more suitable strategy for free trials.

Feedback Software 93

Feedback Software Research Software User Testing Onboarding KPIs 93

Mind the Product

OCTOBER 1, 2018

Having “no company strategy” is one of the biggest issues facing product managers, according to a recent survey of over 600 product people. undergraduate, postgraduate), study type (e.g. We learned that an overwhelming number of students are undergraduates… …and choose to study full-time.

Data Visualization 122

Data Visualization Strategy Product Strategy Product Research 122

Userpilot

AUGUST 2, 2023

A customer engagement strategy can be the difference between positive and negative growth for your SaaS. This article shows you practical strategies to drive high engagement for your SaaS, boosting retention and revenue as a result. Decide on customer engagement strategies to implement at each touchpoint.

Feedback Software 93

Feedback Software User Testing Customer Experience User Friction 93

The Product Coalition

MAY 14, 2021

Market penetration strategies can be defined as an effort of increasing market share for current products or services of the firm by marketing activities. In fact, market penetration has never been an affordable strategy that might burn the company budget in a short time. So, when will companies execute market penetration strategy?

Strategy 119

Strategy Reporting Tools Technical Review Marketing 119

Userpilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. Collect feedback and continuously refine your strategy. Userpilot can help. Get a demo now.

Feedback Software 95

Feedback Software Onboarding KPIs Strategy Customer Experience 95

Intercom, Inc.

OCTOBER 27, 2021

With increasing conversation volumes and mounting customer expectations, support teams need a way to ruthlessly optimize their support strategy for maximum efficiency and CSAT. Measure your team’s progress and optimize your strategy.

Data Visualization 138

Data Visualization Reporting Tools Strategy Inbound 138

Userpilot

JANUARY 18, 2023

With so many product marketing strategies floating around the SaaS world, it can be hard to identify the right one. Product-led growth or PLG is a go-to-market strategy that leverages the product itself as a means of generating demand, converting sales leads, and retaining users long-term. What is PLG strategy?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Marketing 98

Intercom, Inc.

MAY 13, 2020

Tailor your support strategy when working with customers who are about to churn. As a leader, decide what parts of your strategy should come from the top down. Similarly, study how your support conversations and help resources impact feature adoption. At the same time, not every escalation is going to be the same.

Strategy 129

Strategy Customer Experience Product Research Feedback Loop 129