Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Melissa Perri

JULY 23, 2024

I review strategies and roadmaps. At the end of this review, I do a Product Leadership workshop with C-Suite and Product leaders, where I show them what good looks like, and they have a chance to reflect on where they are. Other Times, it's due to a lack of skill set in product leaders. Lots of data goes into pinpointing.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Intercom, Inc.

FEBRUARY 10, 2022

To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. It takes strategy, processes, design, technology, and the right people to build an empathetic mindset that impacts customers and employees. We have just published the second edition of the Intercom Customer Support Trends Report.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

The Product Coalition

DECEMBER 29, 2022

Food tech is transforming the food industry by using cutting-edge technology to manage production, distribution, and consumption. When discussing food, technology is not the first thing that comes to our minds. Nevertheless, technology has altered every aspect of our life. Explore the article below for more.

Technical Review 158

Technical Review Data Visualization Software Review User Testing 158

Roman Pichler

JANUARY 7, 2020

Sample goals include acquiring new users, increasing conversion, reducing cost, and removing technical debt to future proof the product. But don’t forget to regularly review the product roadmap —at least once every three months, as a rule of thumb. But in reality, unforeseen things do happen. Rough, high-level estimates are sufficient.

Technical Review 265

Technical Review Customer Experience Systems Review Feedback Software 265

Userpilot

NOVEMBER 7, 2024

Let’s review everything your customer success team has to do in the absence of any customer success tools. Assess integration capabilities : Make sure the platform can connect seamlessly with your current systems to provide a holistic view of customer interactions , without duplicating efforts. G2 rating : 4.4 G2 rating : 4.8

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

DECEMBER 6, 2024

Satisfaction leads to positive reviews, recommendations, and increased user retention. There are various types of e-learning apps, each designed to serve different educational needs and preferences: Learning Management Systems (LMS): With these platforms, you create and manage educational courses or training programs.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. In particular, the pandemic has brought about an unprecedented shift in our reliance on technology that has had a knock-on effect on how customers relate to, and interact with, companies and brands. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Due to the fast-faceted customer preferences, the demand for ready-to-eat food products has been increasing. New technologies help to derive the flavors from fruits and vegetables.

Reporting Tools 158

Reporting Tools Software Review Systems Review Technical Review 158

The Product Coalition

MAY 7, 2023

Thanks to the ongoing development of Automatic Speech Recognition technology, we are rapidly approaching the potential future scenario. As is often the case with technology, our question is “what’s next?” ASR (Automatic Speech Recognition) is the technology that facilitates this change. The answer is the human voice.

Technical Review 145

Technical Review Technology Telecommunications Data Visualization 145

Intercom, Inc.

JUNE 1, 2021

And although 69% of respondents say that personalized support experiences are the key to building strong customer relationships, less than half believe that they can deliver those personalized support experiences at scale with their current tech stack. Make sure that they integrate seamlessly to create a tech stack that works harder for you.

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Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

DECEMBER 22, 2022

Explore the upward trends to know more. SaaS is regarded as the technology most crucial to corporate success. Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms.

Analytic Tools 147

Analytic Tools Data Visualization Reporting Tools Startups 147

Userpilot

APRIL 16, 2025

This fragmentation occurs when critical business information becomes scattered across disconnected systems, creating dangerous blind spots for product managers trying to make informed decisions. Instead of feeling understood, they feel like just another name in the system. Products can be prioritized based on support trends.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Fintech software represents specific challenges due to diverse dynamic content, graphs, tables, and more. Companies already use this tech novelty for authentication and expediting transactions.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

The Product Coalition

FEBRUARY 2, 2021

Blockchain Development Have you been mulling over an idea to incorporate blockchain technology in your business venture? The rising pandemic has emerged as a pacemaker in accelerating the technological transition in several perspectives, including blockchain technology. Why Blockchain Development is Trending?

Development 122

Development Technical Review Systems Review Government 122

The Product Coalition

OCTOBER 6, 2020

The tech-savvy people were the first once to adopt these on-demand apps. On-demand apps are popular among the businesses due to the increased opportunities and brand recognition they are providing with the addition of extra revenue. There have been many on-demand apps trending from different sectors.

Feedback Software 176

Feedback Software Technical Review User Testing Systems Review 176

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. Whether through surveys, online reviews, or direct interactions, gathering actionable feedback provides invaluable insights into areas for improvement. However, not all companies are great at asking.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. WalkMe Pros Drag-and-drop editor : It enables non-technical users to create flows without coding.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Fortunately, technology has been rapidly advancing and there are tools available that make this a solvable problem. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. Twitter analysis: categorizing tweets and identifying trends in sentiment, facts expressed, etc.

Technical Review 30

Technical Review Feedback Software User Testing Artificial Inteligence 30

UX Planet

OCTOBER 28, 2024

Just as the standardisation of brands through corporate brand guidelines once signalled the end of exploration in advertising agencies, the standardisation of user interfaces through unified patterns and design systems now marks a similar trend in digital product design.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

The Product Coalition

AUGUST 4, 2022

In developing live streaming digital solutions for years, we’ve collected quite a massive of valuable insights, industry challenges, app feature trends, and development key points that will help you pave the way to building a demanded high-quality streaming platform. SSAI is the best way to monetize your app without losing streaming quality.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. What Is Outsourced Software Product Development? Large enterprises may outsource entire product lines.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

User Testing 40

User Testing Technical Review Feedback Software Product Marketing 40

The Product Coalition

JANUARY 27, 2024

Software development with sustainability in mind is a rising trend in digital spaces. Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. The energy efficiency of this equipment plays a pivotal role in the overall sustainability of software systems.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Development 158

The Product Coalition

FEBRUARY 25, 2021

Let’s see what mobile app trends are coming in the next year! Why should you pay attention to mobile app trends? Smart technology can even find your escaped pet! In the modern world, the number of followers of the ‘smart devices’ faith is growing, so the trend is still relevant. What’s cool for a startup owner?

Software Review 106

Software Review Systems Review Download Startups 106

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. This occurs not only because of new trends in user interface design but also for practical reasons as the technology itself evolves. You might also be interested in design thinking.

Analytic Tools 147

Analytic Tools Research Software Data Visualization Technical Review 147

The Product Coalition

FEBRUARY 10, 2022

Moreover, this area has become extremely lucrative due to lockdowns and restrictions of the pandemic. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What is live streaming?

Feedback Software 178

Feedback Software User Testing Technical Review Data Visualization 178

Alchemer Mobile

FEBRUARY 2, 2021

To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. Most importantly, don’t forget to include in-app feedback software in your tech stack. ENCOURAGE RATINGS AND REVIEWS WITH TIMELY AND RELEVANT RATINGS PROMPTS.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

UX Planet

JANUARY 22, 2025

Krathish Prakash and I conducting a Moderated RemoteTest We used a variety of recruitment platforms to find our perfect users which included- Analyzing findings We created FigJam boards to review our notes and jot down key insights from our interviews. comparison tools and filtering methods). Conclusions Small changes, Big Impact!

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

Mind the Product

MARCH 12, 2020

Many other tech companies organize themselves in this way, including Spotify , Atlassian , and Airbnb. Set up a product manager/sales buddy system that allows product managers to get invited to live customer calls a few times per month. Technical program management. What Product Managers do. What Product Operations is not.

Product Research 239

Product Research User Testing Weak Development Team Customer Experience 239

Mind the Product

NOVEMBER 28, 2018

After hours of research, we discovered the delay was due to a misunderstanding of our shipment schedules. Customer needs, driven by technical advancements, the growth of e-commerce, and decreased brand loyalty, are constantly changing. In my experience, the biggest reason product launches failed was due to a broken foundation.

User Testing 165

User Testing Marketing Product Research Customer Experience 165

UX Planet

NOVEMBER 18, 2024

The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment/ situation. Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Let deep dive into 4 Ps.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

eG Innovations

APRIL 16, 2025

In the face of rapid technological advancements, businesses must redefine how they operate. Staying ahead of emerging IT trends is non-negotiable if you want to maintain an edge. This article covers the 14 key IT trends set to shape the business world. One of the primary advantages of cloud-native technologies is scalability.

Data Visualization 52

Data Visualization Analytic Tools Artificial Inteligence Technical Review 52

freshtrax

APRIL 19, 2021

When we say “cashless” in Japan, there are three times consumers would typically use cashless technologies instead of cash. But I think there are still many people who mainly use cash, with many people having security concerns with using cashless technologies. Three main occasions to use cashless payments in Japan.

Research Software 119

Research Software Technical Review Software Review Product Research 119