Alchemer Mobile

NOVEMBER 10, 2022

You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. This is a valid question.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Mind the Product

JULY 18, 2017

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. In this post I share some of the learnings we’ve had after running 60+ A/B tests at Peak , looking at each step of the A/B testing cycle in turn. Brainstorm your A/B tests. Prioritise your A/B tests.

User Testing 195

User Testing Product Research Testing Feedback Software 195

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). From new UX-related technologies and automation to personalization. UX experts have already integrated AI into their daily lives in one way or another.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Product Talk

OCTOBER 20, 2021

Like many aspects of continuous discovery, there’s no single right way to build your tech stack. In each edition of Tools of the Trade, we’ll speak with one continuous discovery practitioner to learn about their experience. The product teams at Optimal Workshop use their tool, Chalkmark, to run simple tests like the one shown here.

Product Research 174

Product Research Research Software Technical Review Data Visualization 174

Userpilot

DECEMBER 31, 2024

Variety of UI patterns to engage users, including modals , tooltips , and slideouts. A/B and multivariate testing for optimizing user experiences. Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. According to user review platforms, their plans start at $7,000/year.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

NOVEMBER 29, 2019

This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their pain points. Enhance user experience through the empathy you have built up.

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

Roman Pichler

FEBRUARY 11, 2020

Consequently, a platform should have its own product strategy and roadmap , KPIs , product backlog , and well-designed software architecture that leverages the right technologies. Ensure that the Platform is User-Led, Not Technology-Driven. Treat the Platform as a Product.

Feedback Software 290

Feedback Software Software Review Technical Review Customer Experience 290

The Product Coalition

APRIL 18, 2021

AI and automation are rapidly securing their place amongst end-users and even key industries. Technology analysts and experts are busy validating their impact in the consumer market or leveraging the same to create a better user experience and the best test management tools.

User Testing 158

User Testing Product Research Testing Software Review 158

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Supporting tech. Ratings and reviews: One of the few places customers give feedback is in the app stores in the form of ratings and reviews.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

The Product Guy

MARCH 12, 2025

The most effective teams foster a culture of structured disagreement not consensus where ideas are tested through rigorous debate, but personal attacks and politicking are off-limits. Every meeting becomes a performance review rather than a space for creative problem-solving. OKRs should serve the strategy, not dictate it.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

The Product Coalition

AUGUST 4, 2022

Meta data management streamlines app navigation and enhances user experience by saving time on video searching. SSAI Server-Side Ad Insertion technology allows content owners to integrate ads into the stream avoiding buffering, ad-blockers, and watching experience interruptions.

Feedback Software 157

Feedback Software Technical Review Weak Development Team User Testing 157

UX Planet

MARCH 9, 2025

This can include user research and discovery, heuristic evaluation, and results of usability testing. Pain points introduce friction in user experience and reduce the comfort of interaction. Clearly highlight the main pain points and issues with the current user experience and how they impact business bottomline.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged. million to 91.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

The Product Coalition

DECEMBER 23, 2021

With the worldwide revenue from the financial technology sector to double by 2024 , fierce competition evolves. Users share sensitive data and entrust performing operations with their finances, so even minor defects in fintech products destroy confidence, make users question the company’s expertise, and what’s worse, abandon an app.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

The Product Coalition

DECEMBER 21, 2020

We’ll explore how you can test and research ideas for your product, service, or business model. Idea validation is a process where a specific product, service, or business idea is tested in various ways to determine its viability. both from a technical and business perspective. In this article, we’ll look into idea validation.

User Testing 174

User Testing Product Research Research Software Feedback Software 174

UX Planet

MAY 1, 2025

Below are the principles that help me avoid getting overwhelmed by Figma files, deadlines, and reviews, and instead focus on the essence: creating valuable products that userslove. Make it, test it, and refine itlater. The important thing is to be able to test and move on. Every element affects the user experience.

Feedback Software 59

Feedback Software UX Technical Review Systems Review 59

Roman Pichler

OCTOBER 2, 2018

This is best done as part of a dedicated product discovery period that also investigates crucial user experience and architecture risks. If you are not sure which time box is right for you, then start with one month and hold weekly review meetings where you assess the progress and decide if and how to continue.

Product Strategy 258

Product Strategy Product Research Strategy Technical Review 258

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Userpilot

APRIL 16, 2025

When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Lets say youre testing a longer onboarding flow after a feature release and tracking results through your analytics platform. It compounds quietly across every team, workflow, and decision.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 22, 2024

What if you could get into your user’s brain? Unfortunately, that technology isn’t here yet, so UX research tools are the next best thing. Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. Microsoft launched Team in 2016 and took over many customers of Slack, and currently has almost twice as many daily active users as Slack. A recent example is Team vs Slack.

Research Software 196

Research Software Technical Review Strategy Product Research 196

Sequent Learning

OCTOBER 29, 2024

Achieving and Scaling Product-Market Fit: A Guide for Product Managers in Mid-to-Large Tech Companies Introduction As product managers in mid-to-large technology companies, you’re no stranger to the challenges of maintaining and scaling product-market fit (PMF).

User Testing 40

User Testing Technical Review Feedback Software Customer Feedback 40

The Product Coalition

DECEMBER 13, 2021

In due course, the startups need to invest a good amount of time in organizing the strategy and roadmap to track the product performance to get an early product-market fit and scalability. Defining strategy takes time and should be reviewed multiple times. Avoid writing tasks or steps while defining strategy. It can be Theme, Epic etc.

Framework 185

Framework Startups User Testing Onboarding KPIs 185

UX Planet

JANUARY 22, 2025

Problem Brief Over a span of 4 weeks, we tested Civians platform and created design solutions to improve the overall user experience of the dashboard. Drafting an interview protocol While drafting our script, we created a scenario for users where in they had to perform and answer a mix of tasks and questions.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

The Product Coalition

APRIL 20, 2023

In the next five years, around 48% are interested in employing AR and other metaverse technology to shop. An augmented reality app is a software application that blends digital visual content (and sometimes audio and other sorts) into the user’s physical environment. Check it out. What is augmented reality app?

Technical Review 148

Technical Review Reporting Tools Vision Software Review 148

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

Customer Experience 100

Customer Experience Data Visualization User Experience Analytic Tools 100

Userpilot

SEPTEMBER 8, 2024

Data from 99firms found that 77% of companies run A/B tests. Many companies choose Mixpanel A/B testing to run their product experiments. To help you make a decision, in this blog, we will go over the specifics of A/B tests in Mixpanel, uncover its pros and cons, and introduce you to a better alternative.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Roman Pichler

JANUARY 9, 2018

I find it helpful to form a product discovery team that consists of: Development team members: user experience (UX) designer, developer, tester; Key stakeholders , for example, people from marketing, sales, and support; A ScrumMaster or agile coach. The UX designer, developer, tester should work on the development team.

Product Research 183

Product Research Technical Advisors User Testing Research Software 183

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Unfortunately, within the eCommerce field, high-priced data breaches occur frequently due to the influx of pandemic-related web traffic. Instead, they focus on what matters the most ?

Reporting Tools 129

Reporting Tools Technical Review User Testing Software Review 129

Alchemer Mobile

APRIL 18, 2019

A Progressive Web App (PWA) is a combination of different web technologies and browsing interfaces. In a nutshell, PWAs are about creating app-like experiences on the web, and they aren’t specific to any particular device format. You should do this on a mobile device as that’s the best way to judge how user-friendly your PWA is.

Feedback Software 48

Feedback Software User Testing Customer Experience Customer Feedback 48

Userpilot

AUGUST 30, 2024

This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. WalkMe offers a drag-and-drop editor for non-technical users and supports both mobile and web applications. However, users may find the editor clunky and unintuitive. A/B and multivariate testing.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. A/B tests allow you to identify the best versions of your UI and in-app content.

User Testing 97

User Testing Customer Experience Product Research User Experience 97

Mind the Product

FEBRUARY 16, 2021

To get over that hump, we talked with Prof Jonathan Hassell about how and when to embed and test for accessibility (or a11y!), The post Building Accessible Products – Jonathan Hassell on The Product Experience appeared first on Mind the Product. Testing for accessibility. Making products that work for everybody.

Product Research 219

Product Research Customer Experience Feedback Software User Testing 219

The Product Coalition

MARCH 18, 2021

Look for relevant SaaS development experience. E.g., you need to look for experience in the industry you target and the technology stack. Native apps deliver the best user experience and performance. Test it in the market. This team needs to gather functional requirements.

Feedback Software 160

Feedback Software Research Software Reporting Tools User Testing 160

Userpilot

OCTOBER 27, 2023

Mixpanel is one of the most intuitive analytics tools but it can still be overwhelming for non-tech users. Mixpanel cohorts enable in-depth analysis of user behavior but are time-consuming tedious to set up, and difficult to organize. The free Mixpanel plan doesn’t allow users to save their cohorts for future use.

Data Visualization 105

Data Visualization Technical Review Analytic Tools Software Review 105

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. TL;DR Userpilot is an all-in-one product growth platform that helps boost growth metrics at every stage of the user journey. All three plans have access to NPS features.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104