Product Management University

MAY 22, 2017

A customer value culture exists when your entire organization is driven by the strategic goals of your target customers. There’s a big difference between products that deliver tactical value to users and an organization that delivers strategic value to the customer organization from the top down (customer value driven).

Product Marketing

Gainsight

OCTOBER 19, 2018

All over the world, companies are using data science to cultivate a healthy customer base. Let’s go on a quick journey to explore three major components of a holistic data science strategy and how these can improve your Customer Success strategies. Does your team have challenges identifying problem areas in your customer data?

Data Visualization

The Product Coalition

APRIL 13, 2020

Changes in fundraising Entrepreneurs expect to see private financing decreased, at least slightly, as it happened during economic downturns in 2001 and 2009. Your old, current, and potential customers will provide you with those incredible hints to brilliant ideas that can boost your business even during crisis times.

Startups

Amplitude

DECEMBER 7, 2020

Debuted in the 2001 Agile Manifesto , the Agile method was created in response to outmoded software practices that didn’t scale with changing technology. Customize Sprints. Consider the Customer. Ultimately, any product team is attuned to the needs and behaviors of their customers. Make Agile Work for Your Team.

Agile

Intercom, Inc.

AUGUST 13, 2019

This was probably best illustrated in what’s been called the single most famous edit in the history of cinema, in 2001: A Space Odyssey. The big insight a lot of us had in the 1970s had to do with the importance of putting that tool in the hands of individuals.” How we give and receive feedback. Developing a career plan.

Reporting Tools

eG Innovations

MARCH 5, 2021

I joined eG Innovations in 2001 when the company was an infant. We demonstrated what we built to a few Citrix partners and got their feedback and that started our journey with Citrix technologies. Have customer expectations around Citrix monitoring changed over the years? Today, the emphasis is on user experience.

Feedback Software

UX Planet

DECEMBER 19, 2023

It is a flexible, collaborative, and iterative approach to UX design, focused on delivering high-quality design solutions that consistently meet and exceed the users’ expectations. In the real world, user needs, requirements, and expectations evolve constantly. This can be arduous and expensive.

Agile

Intercom, Inc.

FEBRUARY 15, 2018

This can be applied in practice by taking a deeper look at the mechanics and principles that make human conversation possible and extending those to how you think about interaction and interface design to create a more natural experience for the end user. You need to think about your customer and envision their need.

Research Software

Centercode

AUGUST 20, 2020

How can companies fulfill higher customer expectations when resources are strained and the path forward is unclear? Since 2001, Centercode has helped hundreds of iconic tech companies bring amazing products to market. Beyond supporting your team and your customers, what’s something you’re watching on an industry level?

User Testing

The Product Coalition

SEPTEMBER 11, 2019

Much More Than Just A/B Experiments Here are a few important things to know about product ideas: 1) the vast majority of ideas lead to no measurable improvements in business results or value-to-customer (some actually cause negative results) 2) No one, no matter how senior or experienced, can predict which ideas will work and which won’t?—?there

Customer Experience

Centercode

MAY 20, 2021

Since Centercode was founded back in 2001, we've learned a lot about what goes into becoming a highly skilled and competent user testing professional. What's even better is you don't have to work in the field for 20 years to benefit from our two decades of insights. Experience is a great teacher after all!

User Testing

Dear Strategy

OCTOBER 23, 2018

The first has to do with driving consumer needs into product benefits, which, in my interpretation, is really about gathering information about what customers want and then turning that information into products and services that they actually want to buy. And then they wonder why customers don’t buy in.

User Testing

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.

Data Visualization

The Product Coalition

FEBRUARY 12, 2019

Famously, in 2001, around twenty tech personalities published the Manifesto for Agile Software Development. In fact, customers can be your best asset. Customer collaboration over contract negotiation: this is what the signatories meant above. You have to include customers as a vital component in your value chain.

Agile

Modus Create

JANUARY 12, 2021

Never before has the customer been empowered with so many choices and information about those choices. Customers are savvy, informed, and ready to jump ship if a better product or service comes along. The three defining questions for any modern business are: How can we deliver more value to the customer?

User Testing

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We deliver impactful, user-friend, and unique solutions for ambitious ideas. They blend strategy and creativity in their user-friendly designs.

Research Software

BrainMates

MARCH 6, 2018

“Are we really in a segment or have we just drawn a line around our first 4 live customers and anybody else who can fog a mirror and has revenue and will sign a purchase order?” ” Startups as well as big companies tend to focus on individual customers, individual accounts. The customers pay our company money.

User Testing

eG Innovations

MAY 21, 2021

Since eG Innovations was founded in the summer of 2001, a colleague recently asked me about our 20 th Anniversary, which we celebrate this year. For me, it’s been 20 years since eG entered the US marketplace-at that time, I was one of their first customers and have remained close to them ever since.

Artificial Inteligence

The Product Coalition

MAY 15, 2019

Ahead of his time he also described that the best “Brand Men” would do this though experimentation and customer interactions?—?obviously Took the “Brand Men” ideology and put decision making as close to the customer as possible, by doing so they built the empire that we know today as Hewlett-Packard? names look familiar, anyone?

Product Manager

eG Innovations

JUNE 18, 2021

Business users go about their daily tasks, have a question, and open up a different application to look at a premade dashboard (or create their own) through self-service access. An embedded analytics solution provides relevant information and analytical tools designed for the task at hand, which allows users to work more efficiently.

Data Visualization

Product Talk

FEBRUARY 8, 2017

We no longer take months or years to release value to our customers. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. The Rise of User Experience Design [8:47]. Jobs to Be Done: A Roadmap for Customer-Centered Innovation. I hope you enjoy it.

Product Research

CardBoard

AUGUST 21, 2023

Agile is about flexibility, collaboration, and customer satisfaction. Customer needs evolve. Enter Kent Beck, the creator of Extreme Programming (XP), a software development methodology that emphasized customer satisfaction and team collaboration. It’s a buzzword, a mindset, a game-changer. Let’s cut to the chase.

Agile

Agile Velocity

MAY 29, 2020

The eagerly anticipated 14th Annual State of Agile Report was published earlier this week, and like previous publications, there are some fantastic insights. From a glass half-full perspective, consider the progress made adopting Agile, especially since the Manifesto in 2001. There are two interpretations of this statistic.

Reporting Tools

eG Innovations

AUGUST 18, 2022

Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. eG Innovations has been providing end-to-end IT application and infrastructure monitoring for over two decades (founded in 2001) to enterprises worldwide. What is a Virtual Desktop Infrastructure (VDI)? Typical VDI Architecture.

Analytic Tools

ProductBoard

DECEMBER 20, 2017

What every PM needs to know about user segments Avoid the myth of the average user… Your product must meet the needs of some group of users, or else… This may seem obvious, but in practice it’s why many promising products fail. That’s because failing to segment your users is to tacitly accept the myth of the average user?—?

Technical Review

Centercode

OCTOBER 22, 2019

This week, we decided to ask our Customer Validation Managed Testing Services Team to weigh in. Our Centercode Program Managers work closely alongside our customers to manage the ins and outs of Customer Validation, from communicating directly with testers to spinning feedback into recommendations. Program Manager.

Product Research

ProductPlan

DECEMBER 6, 2022

The workflow process and terminology a user experiences in creating a new account. For example, digital logs and security measures can create required audit trails simpler than paper-based processes that do the same thing with more complex user flows. For many years, however, customer-facing innovation lagged behind other industries.

Data Visualization

CardBoard

OCTOBER 6, 2023

It’s all about flexibility, collaboration, and delivering value to customers quickly. It breaks down large projects into manageable chunks, called ‘sprints’, and it emphasizes regular feedback and continuous improvement. This means you can deliver value to your customers more quickly and frequently.

Agile

Business of Software Conference

DECEMBER 11, 2019

So “agile, the beginning” I always feel like there should be like that doo doo doo music we do this, so what happened was in 2001 all 17 guys which they were all guys – obviously the next one’s going to have some women as well. I look at customer collaboration. I really only look at the bold part.

Agile

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software

UX Planet

FEBRUARY 13, 2024

To make things worse, the Scrum sprint does not include contact with users, so there is no way to validate the quality of the user experience. Scrum was created by developers It all started in 2001 when 17 engineers defined a set of principles known as the Agile Manifesto to improve the development of software.

Agile

The Product Coalition

APRIL 6, 2020

There’s much uncertainty, but it’s likely that for a number of years markets will cool down, investments will dry up, customers will clamp down on spendings, and lots of people will be unemployed. Google, still just a scale-up in 2001, managed to come out stronger from the dot com bust and made a successful IPO in 2004.

Customer Experience

Business of Software Conference

MARCH 11, 2020

Currently, he’s co-founder and CEO of Drift, a startup that’s making it easier for businesses to talk to their customers. DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. David Cancel is a 5x founder and 2x CEO with four successful exits to date.

CTO Coach

Business of Software Conference

DECEMBER 3, 2019

Is there’s a sweet spot that’s between a really good insight a place where somebody struggles and what a consumer wants to make progress. And you need all three: great technology + great insight + crappy strategy and I lose; great strategy + great insight + crappy technology and I lose. Oh that’s a problem.

Research Software

UX Planet

FEBRUARY 26, 2024

A glimpse into a candidate’s design process Design challenges can indeed give some insight into a candidate’s design process. However, without adequate feedback or dialogue, candidates may not have the opportunity to fully explain their thought process or the rationale behind their design decisions.

Research Software

Usersnap

SEPTEMBER 27, 2022

That, combined with understanding user and customer feedback , has made devs more important than ever within a business. Tracking test patterns and gathering insights for future QA initiatives is key during QA testing and bug tracking. If it does not have it, you can request its inclusion as a custom feature.

Reporting Tools