Product Innovation Educators

MAY 20, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. . Chesbrough wrote his Open Innovation book in 2003. Companies share they are only “marginally effective” at converting R&D spending into product advancements.

CTO Coach

Sachin Rekhi

FEBRUARY 23, 2020

I wanted to highlight five of those skills that are particularly relevant for product managers that can help them reach new heights in their own craft. At first, he thought Elon was testing him. The product role requires you to be well versed in a ton of different areas to be successful. Be an infinite learner.

Product Manager

Userpilot

JANUARY 17, 2022

Looking for the best NPS surveys software to help you understand customer sentiment and improve customer loyalty with just one simple survey? That’s why we’re taking a look at the best NPS software so you can find the best match for your business and get on the road to sending those insightful surveys!

Feedback Software

The Product Coalition

AUGUST 17, 2022

Together, a super goal and clear identity help drive team performance, and ultimately drive the success of new products. Super identity: key to team success A super identity is one of the most vital elements for high performing teams, especially when it comes to new products. Having a super goal helps a team form an elite identity.

User Testing

Sachin Rekhi

JUNE 18, 2015

In addition to the standard repertoire of acquisition, engagement, and monetization KPIs, NPS has become a great additional measure for understanding customer loyalty and ultimately an actionable metric for enhancing your product experience to deliver delight. The Origin of NPS. How NPS is Calculated. Collection Methods.

Product Research

Intercom, Inc.

MAY 5, 2020

This 2015 post by former senior product manager Hugh Durkin highlights how early we were thinking about the practicalities of building a developer ecosystem , pointing out how the first developer APIs and first developer hub had already generated the first shoots of a budding ecosystem. Building a developer economy around Intercom.

Feedback Software

Userpilot

OCTOBER 10, 2022

If you’ve been in the SaaS space for a bit, you must have heard about Product NPS, but what exactly is it? And how can product managers use it to develop great products? Product Net Promoter Score (NPS) is a metric of customer satisfaction. Product Net Promoter Score (NPS) is a metric of customer satisfaction.

User Testing

Alchemer Mobile

AUGUST 2, 2024

By understanding what drives customers away, organizations can take proactive action to improve customer experiences and product offerings. This applies to product development, marketing strategies, and customer service enhancements. This allows respondents to provide qualitative feedback on why they gave that score.

Customer Experience

Userpilot

DECEMBER 15, 2022

By asking customers how likely they are to recommend your product to others, you get an honest look at customer satisfaction. Best practices for creating NPS surveys. How to use NPS data to make product improvements. To calculate the net promoter score , send out surveys that ask the simple question above.

Feedback Software

The Product Coalition

OCTOBER 4, 2022

Product development is a pretty complicated process. Product managers feel that they are a part of the feature factory and not being able to concentrate on the vision and strategy of the product. Basecamp started off in 2003 as a tool that the internal development team built for themselves. What is the shape-up method?

Research Software

Johanna Rothman

OCTOBER 20, 2020

For example (books have affiliate Amazon links): Takeuchi and Nonaka published The New New Product Development Game in HBR in 1986. Preston Smith and Don Reinertsen published Developing Products in Half the Time: New Rules, New Tools in 1998. From about 2003-2009, Scrum worked for many of my clients. Womack and Daniel T.

User Testing

Userpilot

JANUARY 22, 2020

Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Want to know how to measure your NPS and how to cross-reference it with your user data to guide your product development and onboarding? Net Promoter Score, often abbreviated to NPS, was first devised in 2003.

Analytic Tools

The Product Coalition

JUNE 4, 2020

When it comes to measuring customer satisfaction with your product, the Net Promoter Score (NPS) can be one of the most important metrics you should pay attention to. The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003.

User Testing

Sachin Rekhi

FEBRUARY 1, 2010

The eventual popularization of RSS and their associated RSS readers, including Bloglines (2003) and Google Reader (2005), made this all possible. In addition, Delicious (2003) launched a social bookmarking service which became equally beneficial as a content discovery tool. The Age of Personalized Social Streams.

Product Research

Userpilot

MAY 29, 2024

If you’re interested in delving deeper into Nir Eyal’s work and how it can benefit your career as a product professional , keep on reading. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required Who is Nir Eyal? How did Nir Eyal begin his career?

Books

Mind the Product

OCTOBER 8, 2019

On World Product Day 2019 Liam Casey from ski-school platform flaik delivered a talk called “Design Led or Designer Led” to ProductTank Brisbane. The talk gave careful consideration to how design and product can integrate with strategy to produce the right kind of alignment for the company and outcomes for the customer.

Research Software

Mind the Product

APRIL 11, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning. Lea Hickman Partner, SVPG.

Research Software

Usersnap

AUGUST 12, 2024

Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Using these tools to collect customer feedback effectively is essential for monitoring customer satisfaction and engagement.

Data Visualization

The Product Coalition

JANUARY 28, 2019

While it was designed for a very specific group of people (cabin crew), the product quickly took off with regular travellers who saw cabin crew using them in airports and wanted one for themselves. The more specific you get about the goals, behaviours and context of your target audience, the better your product is going to be.

Seminar

Userpilot

SEPTEMBER 24, 2020

In this blog, we’ll not only discuss the features you need to look for in NPS tools, but also how to use them to make most out of your survey. So since Reicheld published his seminal Harvard Business Review article “ The One Number You Need to Grow ” in 2003 – NPS rapidly grew to prominence. Source: userpilot.com. Userpilot NPS.

Analytic Tools

Userpilot

JANUARY 8, 2021

Want an NPS survey like this? You have more customers enjoying your product than hating it. Set up an NPS survey in 5 minutes with ZERO code using Userpilot! Net Promoter Score is the result of a one-question survey asking the users how likely they’d be to recommend your product on a scale from 1 to 10.

Analytic Tools

UX Studio

NOVEMBER 19, 2018

Now imagine you can reach the same level of productivity together with your colleagues. In 2003, Knapp – future father of The Design Sprint – realized that what he was doing at work wasn’t working. After five full days, you get a design idea created and tested. Someone takes responsibility for the particular project/product.

Feedback Software

The Product Coalition

DECEMBER 11, 2023

To survive and succeed, your product leadership must be sharper than ever. Beijing’s Forbidden City, July 2003 (photo taken by me) June 24th, 2003, was the first day of life after SARS in Beijing. It wasn’t very rich, only a few basic products, but with each day they added a few more. You need to have a product strategy.

Leadership

Johanna Rothman

APRIL 4, 2022

When I started to blog in 2003, I used Blogger. Here are the posts you might have missed: Little’s Law for Any Kind of Product Development: How to Learn How Long Your Work Will Take. Possible Test for Splitting Stories and Valuable Minimums. See and Resolve Team Dependencies, Part 4: All Component Teams, Complex Product.

Feedback Software

Intercom, Inc.

JANUARY 24, 2019

As Salesforce found, having a list of partners on its site wasn’t enough; they needed to facilitate discovery and promote community advocacy around their solutions. It’s now so inexpensive to go to market that having a great tech vision and product isn’t enough. When I started in 2002, I was the first product manager for the API.

Analytic Tools

Gainsight

NOVEMBER 8, 2018

It’s often taken for granted (even among long-time Customer Experience (CX) professionals) that Net Promoter Score (NPS) survey results correlate positively to retention. But there are two main problems with that assumption: The NPS survey was never designed to predict churn. It can lead to an advocacy event.

Data Visualization

The Product Coalition

FEBRUARY 5, 2019

Who are the best product managers? Check out the ultimate list of famous product managers you must follow to get the latest product news and inspiration. In a world with such flows, you need some reliable figures to guide you: you need the best product managers. April Underwood is Chief Product Officer at Slack.

Research Software

Usersnap

FEBRUARY 20, 2020

An NPS survey asks one simple question: On a scale of 1 to 10, how likely are you to recommend our company to a friend or colleague? His research culminated in a paper published in the Harvard Business Review in 2003, where Reicheld summarized his findings and unveiled the NPS metric and its associated survey question.

Data Visualization

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Previously, he founded ReadWriteWeb in 2003 and built it into one of the world’s most influential technology news sites. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools

Lenny Rachitsky

DECEMBER 29, 2023

His books have sold over 1 million copies in more than 30 languages; he has taught at Stanford’s Graduate School of Business and its Design School; and he has started and sold two startups since 2003. Brought to you by Vanta —Automate compliance. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.

Strategy

ProductPlan

MARCH 23, 2023

Have you ever started working on a new product and felt overwhelmed with everything you could do? If so, chances are you were working without the benefit of a concrete product strategy. Product strategy helps with feeling overwhelmed because it Helps your product team see how your product contributes to your company’s goals.

Product Strategy

The Accidental Product Manager

SEPTEMBER 18, 2017

Theranos is in bad shape, but they have introduced a new product Image Credit: Wikipedia. They claimed that they had invented a product that with just a minute amount of blood from an individual could run a large number of health tests. This blood testing device was called Edison. The Problem With Edison.

Product Research

Userpilot

OCTOBER 5, 2024

Developed in 2003 by Bain & Company, NPS has become the predominant customer success framework for two-thirds of the Fortune 1000. This guide will walk you through the process of calculating the NPS and explain how NPS feedback can help you improve your product and service. What is the Net Promoter Score (NPS)?

Data Visualization

UX Studio

JUNE 30, 2023

USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area. We help our partners grow, evolve, and thrive by delivering world-class UX solutions, and strategic research.

Research Software

The Product Coalition

DECEMBER 14, 2019

After in-depth market research, analysis, and long hours of profiling Clutch, GoodFirms, TopDevelopers, LinkedIn, Crunchbase, and a tone of other high-authority B2B ranking platforms and business directories, I can ensure you that they are the best. Its services have been featured on Yahoo Finance this year. from planning to implementation.

Analytic Tools

UX Studio

APRIL 6, 2023

We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. Parachute Design is a website design company, founded by Jay Eckert in 2003.

Research Software

UX Studio

APRIL 6, 2023

We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design. Parachute Design is a website design company, founded by Jay Eckert in 2003.

Research Software