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When You Should Not Listen to Your Customers

The Product Coalition

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level.

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Gen-AI design process: Rethinking the traditional approach for next-Gen UX

UX Planet

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. The Double Diamond model, popularized by the British Design Council in 2005, originates from a markedly different era in our history — when design thinking and digital paradigms were just beginning.

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Product Talk Is Growing: Meet New Instructor Ellen Juhlin

Product Talk

Product Talk’s North Star metric is to increase the number of product trios who adopt a continuous cadence to their discovery work. Teresa shared this goal at the beginning of 2022 when describing her plans to scale the impact of Product Talk. Meet product coach and consultant @ellenjuhlin. Tweet This.

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Top 7 UX Research Agency in 2023

UX Studio: Product Management

Including UX research in any UX project is crucial for all businesses with any digital platform. This is great news, but finding the best UX research agency can be challenging for companies in need. To help you find the right match we collected the best UX research consultancies you can work with. . Competitor Analysis.

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Building Consumer-Grade Experiences for the Enterprise By Ciara Peter

Mind the Product

Software used to satisfy the needs of an organization via its individual users. In this ProductTank San Francisco talk, Ciara Peter, then Senior Director of Product at Box breaks down the enterprise growth funnel and explains how we can provide the best experiences for our customers. The customer lifecycle. Key Takeaways.

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Improve Customer Experience in SaaS with a Little Homework (15 Must Read/Watch Resources in 2021)

Usersnap

Customer experience, or CX, is critical in today’s user-centered market. Customers have more information than ever before available at their fingertips, and they can share reviews with the world at lightning speed. Fortunately, customers aren’t the only ones with ample available information. Don’t Make Me Think.

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TEI 323: Product management insights, stories, and secrets from inside Amazon – with Colin Bryar & Bill Carr

Product Innovation Educators

How product managers can work backwards to amazing products. In a few weeks, the name of this podcast will be changing to Product Masters Now. To be a better product manager, it is worthwhile to examine organizations known for their product management capabilities. Insights, Stories, and Secrets from Inside Amazon.