The Product Cafe

MARCH 22, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. Riddle of the Week 🧩 What product can you sell even if it's broken? Subscribe for free to receive new posts and support my work.

ChatGPT 52

ChatGPT Product Research Customer Experience Document 52

Userpilot

AUGUST 18, 2020

This blog will explain the types of user retention tools & software so that you can take control. And that can leave product managers feeling a little bit like visitors to this town in Ireland. This blog is going to sweep away the confusion, the jargon and the sales pitches. Remember this Apple’s iPhone 3 advertising slogan?

Analytic Tools 103

Analytic Tools Feedback Software User Testing Data Visualization 103

Userpilot

JANUARY 7, 2021

Have you ever used a product that you just couldn’t put down? Think of digital products. Making your first encounter with a product fun encourages you to return as well. SaaS products took note – and started using the same principles to encourage their users to adopt their tools. Ok, smartphones don’t count.

Onboarding KPIs 73

Onboarding KPIs Research Software Feedback Software User Testing 73

The Product Coalition

MAY 21, 2020

In our mission to make you the best possible Product Manager, we’re taking you through some of the most fundamental, but often most misunderstood and overlooked aspects of the product world. Today’s topic; What Is Product Design? Product design really is the unsung hero of the product world. A product designer.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78

Centercode

MARCH 27, 2019

Still, they’re up against the same challenges that other cloud-based and IoT products face. The company is a long-time believer in the value of both dogfooding and beta feedback initiatives. According to Google’s own testing blog , they make heavy use of their own products before public release to work out instability issues.

User Testing 75

User Testing Feedback Software Customer Feedback Customer Experience 75

Userpilot

SEPTEMBER 20, 2021

It’s called product-led growth. The key is helping users realize the ongoing value of a product as quickly as possible. Product-led growth helps users experience the product for free first and then upgrade to a paid plan. The two pricing models for product-led growth are a free trial or freemium.

Analytic Tools 81

Analytic Tools Research Software Feedback Software Onboarding KPIs 81

Userpilot

AUGUST 18, 2020

This blog will explain the types of user retention tools so that you can take control. And that can leave product managers feeling a little bit like visitors to this town in Ireland. This blog is going to sweep away the confusion, the jargon and the sales pitches. All successful product managers are concerned about retention.

Analytic Tools 60

Analytic Tools Feedback Software User Testing Data Visualization 60

Mind the Product

MARCH 7, 2017

Or “ How to Manage Software Development in Teams who Think Nothing Like you “ Product management has two diversity problems. Cultural homogeneity in product teams is dead, welcome cultural diversity. Every day, I lead a product standup for a team of four engineers: Syrian, Chinese, Ukrainian, and Singaporean Chinese.

Weak Development Team 137

Weak Development Team Product Management Product Manager Management 137

The Product Coalition

DECEMBER 17, 2019

Here are some of the biggest Product moments of the decade, and a quick look at what’s coming for us in the future… What Happened to Product in the 2010s We thought about PCs differently The first on the list takes us all the way back to the beginning. You could say that about every decade, but this one feels particularly futuristic!

Wireless 79

Wireless Technical Review Research Software User Testing 79

Indicative

NOVEMBER 11, 2020

Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. A/B testing – Test product and marketing changes with real customers. That’s where Customer Analytics comes in. Common features.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

eG Innovations

NOVEMBER 23, 2022

The debate has kicked off again largely in part to a widely circulated blog titled “Why we’re leaving the cloud!” Veterans may remember Zynga very publicly implementing a cloud repatriation strategy back in 2009. Basecamp – “Why we’re Leaving the Cloud!”. – Didn’t Zynga Do This a While Back?

Reporting Tools 64

Reporting Tools Data Visualization Technical Review White Paper 64

Intercom, Inc.

JUNE 21, 2018

But I couldn’t raise the money for the startup; this was 2009, right after the recession. I was sharing what we were doing on my blog at the time. It was really about testing our ideal customer profile religiously, figuring out what category would pick up the fastest, and who the early adopters were.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

freshtrax

AUGUST 27, 2019

Source: LINE Official Blog. For instance, according to a survey conducted by consulting firm, RISKYBAND , 49% of active users use Twitter to gather information regarding their hobbies and 31% use it to follow the latest news. In 2009, a large mass of people commented “BARUSU” on 2 channel and its server went down. Its MAU hit 9.5

Research Software 96

Research Software User Testing Data Visualization Magazine 96

Userpilot

APRIL 6, 2021

If you’re doing your job correctly as a product manager, customer retention should be the first thing you think about when you start your workday and the last thing you think about when you clock out. Use interactive walkthroughs, not product tours 2. Reduce product friction (most of the time) 4. Build ludic loops 6.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Amplitude

MARCH 30, 2017

You’ve edged out your competitors, and have the ubiquitous product in your sector. But having a wildly successful product can be dangerous. It can take your focus away from product development, and shift time and attention towards beating competitors and securing your business with sales and marketing.

Research Software 67

Research Software User Testing Product Research Banking 67

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. There are many reasons why Translation Management is important for your product’s customer experience. A big time saver for many teams.

Feedback Software 52

Feedback Software Reporting Tools Research Software Software Review 52

Business of Software Conference

SEPTEMBER 10, 2018

Current reading: I’m currently in the middle of reading a whole slew of books on JTBD, for the research I’m doing on the topic. It’s an eye-opening study of how homogenous (and, therefore, ignorant) teams accidentally create products & customer experiences that insult, exclude, or even harm people. Yes i love it.

CTO Coach 49

CTO Coach Software Review Research Software Fractional CTO 49

Intercom, Inc.

AUGUST 15, 2019

? ?. If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. Test your assumptions, always. Focus on outcomes over output. I hit a critical point about 10 years into my career.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Business of Software Conference

JUNE 29, 2020

Teresa Torres is a Product Coach at ProductTalk.org advocating strong critical thinking practices to ensure there is a strong connection between what teams are learning in their research with the product outcomes that they are making. A lot of product teams are asked to deliver a fixed roadmap with some dates on it.

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Intercom, Inc.

AUGUST 30, 2018

Both are design partners at GV (launched as Google Ventures in 2009 as the venture capital arm of Alphabet, Inc.), From there I went to LinkedIn, where I became their first Head of Design, helped add user research, and built out their design discipline. ” to “I’m having to influence my product manager.

Customer Experience 149

Customer Experience Research Software Leadership User Testing 149

Business of Software Conference

SEPTEMBER 3, 2019

They offered solutions and suggestions for Sys Admins via content in blogs, KB’s, videos and webcasts. We thought ‘Hey we’re on the right trajectory’ and then 2009 came and we thought ‘Oh crap this is going somewhere very bad.’ I’m like: ‘This is so cool, this is marketing research.’ We’ve always been blogging.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40