Mind the Product

APRIL 18, 2017

Previously, Fraser was Director of Innovation and Transformation at Pivotal and she has founded and served as CEO for several startups, including Luxr, an early Lean Startup firm, and Adaptive Path, the world’s first User Experience firm. Caitlin Kalinowski, Head of Product Design Engineering, Oculus.

Research Software 76

Research Software User Testing Customer Experience Workshop 76

Alchemer Mobile

NOVEMBER 25, 2019

So to give you a little bit of an introduction, and if you’re looking on the webcam, I promise that Robi and I did not coordinate our green and red Christmas attire for today’s webinar, but my name is Ben Johnson. So I’m Robi Ganguly, Co-founder and CEO at Apptentive, and I’ll tell you a little bit about us.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

Intercom, Inc.

AUGUST 26, 2021

Join us as we recall the initial aha moment, the early startup missteps, and the major milestones that have marked our first 10 years. But in 2011, Intercom was only a small group of friends, Eoghan McCabe, Ciaran Lee, David Barrett, and Des Traynor. The whole thing wasn’t some massive brand vision. It just snowballed.

Feedback Software 223

Feedback Software Analytic Tools Customer Communications Data Visualization 223

Intercom, Inc.

FEBRUARY 4, 2021

And we sold that to Rupert Murdoch in 2011 for about 80 million bucks. And even now we set up new companies, we set up a new startup in COVID actually, in lockdown, and we’ve taken that. Or if they type in Ava, which is the name of our high-end car brand, and they can find us on social media pretty much anywhere.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Intercom, Inc.

JUNE 19, 2019

And that’s why, when I list off Windows, iOS, Facebook, those are some of the biggest names. Because they have a very significant brand, and they have an audience. And when you partner with that brand and that audience, it rubs off on you. Again, as I mentioned, this was my job back in 2011, 2012, 2013.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. It was 2011 when I started using Balsamiq. The Rectangles is a digital design company that is innovative in many ways. One of Alina's web app projects.

User Testing 73

User Testing UX Data Visualization Research Software 73

UX Studio: Product Management

FEBRUARY 26, 2019

They have worked with most of the big brands around the world, based around their very strong presence in the tech world of Silicon Valley. A San Diego-based UX design agency, Telepathy originally started as a web design firm in 2011 and later became a UX agency. Nielsen Norman Group. They also invest heavily in design education.

UX 80

UX Data Visualization Research Software Analytic Tools 80

svpg

SEPTEMBER 30, 2016

So when Microsoft released the most "full-featured word processor ever for the Mac" that crawled on their Macs -- we're talking literally two minutes to startup-- the community immediately started posting in newsgroups that Microsoft was actually trying to "kill the Mac.". The title is not important; the work they do is.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. It was 2011 when I started using Balsamiq. The Rectangles is a digital design company that is innovative in many ways. One of Alina's web app projects.

User Testing 40

User Testing UX Data Visualization Research Software 40

Intercom, Inc.

MARCH 29, 2022

And that’s exactly why you’re here today; to explore, to be inspired and discover those new ways to create deeper relationships that grow loyalty, brand experiences that grow value, and customer insights that grow the business. We built the first Business Messenger in 2011 because we saw so many new requirements emerge.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118