The Product Guy

JUNE 20, 2019

When I joined Wetu in 2014, I was the 7th employee, we had just over 100 companies using our software, we were exclusively available in Africa, and the product was already 5 years old. To keep track of what has been validated for delivery and development, a roadmap is your best tool. More About The Product Mentor. Better Decisions.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Intercom, Inc.

SEPTEMBER 28, 2021

In recent years we have increasingly focused on upmarket, enterprise-scale customers. This is a natural evolution for many SaaS tools as they move towards a healthier economic model, as captured in Christoph Janz’s seminal 2014 blog. There are baseline expectations for features of a modern-day SaaS tool. Well, it’s hard.

Feedback Software 249

Feedback Software Product Management Product Manager Customer Feedback 249

Intercom, Inc.

JULY 16, 2020

As tech continues its path toward democratization, with better offerings available to more people, an odd contradiction has revealed itself: on the enterprise side of things, most software simply isn’t very good. In 2014, the company smashed expectations, earning $105 million in revenue – double what they had taken in the year before.

Reporting Tools 226

Reporting Tools User Testing Customer Experience Artificial Inteligence 226

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. They usually come with robust analytics and reporting features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

DECEMBER 27, 2022

The NFTs, or the Non-Fungible Tokens, first appeared in the market in 2014 and have constantly been evolving ever since. This feature can show all the desired data of the digital assets within the same portal far more comfortably. The crypto market is not unfamiliar to the ever-growing NFTs! Closing Thoughts!

Data Visualization 147

Data Visualization Technical Review Systems Review Software Review 147

freshtrax

JUNE 11, 2019

137 billion USD) in 2014 to 17,268 billion yen (approx. NTT Data Corporation. ?914.9 With little change from 2014, SoftBank remains as the top tech company by capital value. Since our last article in 2014, Yahoo! NTT Data Corporation. ?1,614.8 NTT Data Corporation. ?98.1 159 billion USD) in 2015. Recruit Co.,

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Mind the Product

DECEMBER 13, 2018

Highlights include nine years at O2, where he was product manager for a number of services during the early growth of smartphones, apps and mobile data, and also launching Rackspace’s cloud hosting products in UK and EMEA. Prior to this, Tom was co-founder of the UK’s Government Digital Service, part of the Cabinet Office.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Indicative

MAY 20, 2021

As the data warehouse (or lake) is increasingly becoming the center of data-led organizations, the case for behavioral data continues to grow. Behavioral data is a high-fidelity, machine-readable record of how your customers interact with your product or service. Thu, Jun 3, 2021 | 12pm EST | 5pm BST.

Data Visualization 59

Data Visualization Webinar Analytic Tools Consulting 59

freshtrax

JULY 16, 2019

A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service. algorithm licenses used in various technological fields such as language analysis and graphics recognition, along with other deep learning tools, and provides support to fully implement the A.I. RAKSUL INC. 1 USD = 100 JPY. Mercari, Inc.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Product Management Unpacked

APRIL 25, 2019

A listening tour is time set aside to gather information and input through collecting insights, ideas and context from others before making new decisions. I first saw this method enacted when I was a young product leader at a publicly-held enterprise software company. Listening tour. Gap analysis. Communicate, communicate, communicate.

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

Indicative

JUNE 9, 2021

The data ecosystem is undergoing a rapid transition. Flexible pricing models and scalability have made it easy for every company to own and control their own data, giving rise to the “modern data ecosystem.” The evolution of the data stack has given rise to the “modern data team.” But, what is the modern data team?

Data Visualization 59

Data Visualization Webinar Analytic Tools User Friction 59

Userpilot

SEPTEMBER 27, 2023

To activate and convert new customers, it uses a combination of freemium or free trials and self-service onboarding and support. Product analytics are essential to identify friction that slows down user progress through the funnel. Self-serve purchases also free up the sales team so that they can focus on enterprise sales.

Feedback Software 105

Feedback Software Analytic Tools Onboarding KPIs Data Visualization 105

Userpilot

OCTOBER 20, 2023

The self-service model reduces customer dependence on your sales and customer success team , which reduces their workloads. As users engage with the product at multiple touchpoints inside, you also get access to lots of data to inform your product development decisions. This helps them to better understand customer needs.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

Modus Create

DECEMBER 4, 2023

In 2022, Modus acquired software engineering company Tweag (which I founded in 2014) and further enhanced its open source footprint. Tweag — Modus Create’s open source program office (OSPO) I founded Tweag to improve the experience of developers and data scientists throughout the software development lifecycle.

Research Software 105

Research Software Software Review Development Data Visualization 105

Intercom, Inc.

FEBRUARY 1, 2018

We’ve now expanded up and down the funnel to now be part of performance marketing and demand generation, all the way through to driving those teams to actually upgrade us through the self-service funnel. Rachel: In 2014 and 2015, Slack had this incredibly growth, but it was growth off a small base, based off very early adopters.

User Testing 174

User Testing Marketing Research Software Customer Experience 174

Intercom, Inc.

AUGUST 8, 2019

Slack focuses on four pillars of the customer experience : services, operations, the help center and localization. From Twitter, I ended up going to Slack in 2014, about six months after it launched. Kaitlin: Turning our attention to your time at Slack, you joined in 2014, as mentioned. I guess that’s my career journey.

Customer Experience 168

Customer Experience User Testing Research Software Data Visualization 168

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Providing flawless branch services and keeping clients’ money safe is no longer enough.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Dashboard clutter. Complementary, but different.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Amplitude

NOVEMBER 2, 2018

It wasn’t long before Andrew broke into the startup world while running the data and catalog team at Instacart. After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Management 53

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. Holland will lead the company’s next stages of revenue, product and territory growth. “As

Product Research 52

Product Research Research Software User Testing Feedback Software 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. Holland will lead the company’s next stages of revenue, product and territory growth. “As

Product Research 52

Product Research Research Software User Testing Feedback Software 52

DISQO

JANUARY 15, 2020

Brings Proven Track Record Leading High-Growth Enterprise SaaS Companies. As the pioneer of on-demand user insights, Alpha is poised to accelerate growth with our next generation of market intelligence and insights offerings,” said Holland. Holland will lead the company’s next stages of revenue, product and territory growth. “As

Research Software 52

Research Software User Testing Data Visualization Customer Feedback 52

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The expertise of our team lies in creating visually stunning website design and digital products. Their mission is to transform digital presences into captivating and effective tools.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

PMLesson's Ace the PM Interview

JULY 13, 2020

HackerNoon reports PMs outpaced average job growth in the US by 5X in recent years!) Data competence. These are all questions you’ll need to answer, and you’ll want to be able to manipulate the raw data yourself. You’ll predict trends and monitor competition. Also unsurprisingly, education hasn’t kept up with growth.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

ProductPlan

APRIL 12, 2022

Slack began as a humble internal communication tool for a failed online game and ended up the fastest growing SaaS. Maybe that’s why Slack rose quickly to a special work tool. We set out to understand how the idea for an internal communication tool grew into a successful one. Built for enterprise companies.

Feedback Software 52

Feedback Software Analytic Tools Research Software Product Strategy 52

ProductPlan

SEPTEMBER 9, 2019

Product School was founded in 2014 and now maintains 20 campuses around the world where they offer certifications in Product Management. This involves (among other things) careful data collection, design awareness, and business knowledge. It’s not the same to work at a small startup compared to a big enterprise. Be patient.

Weak Development Team 67

Weak Development Team Construction Feedback Software Certifications 67

Arkenea

MARCH 15, 2025

The HIMSS developed a multi-level framework to assist medical personnel in evaluating their data exchange and document management capacities. HIE is part of an architecture that connects multiple applications and enables them to transfer data. Data is transmitted through a vast variety of numbers and formats.

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Andrew Chen

JANUARY 9, 2020

How the work of the future will come from new tools, new media formats, and new monetization formats — and how the Passion Economy is different than the Gig Economy. Really interesting report if you’re interested in podcasting/audio and the emerging industry around it. Dashboard clutter. Complementary, but different.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Revulytics

DECEMBER 16, 2019

Glassdoor named Product Manager the fifth best job out of 50 in America, with more job openings than data engineers and DevOps engineers. Other attendees tend to be from business analytics, UX & design, development & engineering, and project management departments. Which industries are the attendees from?

Analytic Tools 76

Analytic Tools CTO Coach Research Software Product Management 76

Roadmunk

DECEMBER 21, 2017

Listen below: Hotjar is on a mission to democratize user data and feedback by making their analytics platform accessible to everyone—no matter how small their website. Marc: I’m one of the founders of Hotjar, and we started back in 2014. We used tools that allowed us to record visitors and see how they were acting.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Gainsight

APRIL 12, 2023

Mistake #3: Not scaling based upon leading indicators We’ve had 3 periods in history where we scaled up way too fast: Early on, when we thought the enterprise opportunity for Gainsight’s Customer Success product was huge after closing *1* enterprise deal! So at Pulse 2014, I became a “grown up CEO.” Try to have more gravitas.”

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Enterprise 52

Nulab

JULY 18, 2019

We collected data from the U.S. Bureau of Labor Statistics’ Establishment Age and Survival report to see how long businesses typically operate, which industries close the fastest, and where businesses are expanding. The management of companies and enterprises industry was, by far, the most resilient, with 9.3 Five years later.

Reporting Tools 47

Reporting Tools Data Visualization Construction Technical Review 47

Mind the Product

FEBRUARY 20, 2019

As always the core of the conference is our line-up of brilliant speakers, and the insights and stories they bring to the conference is what starts all those conversations. He has a storied career across enterprise and consumer products, and has been a product manager since the pre-internet era in the early 90s.

Research Software 146

Research Software Analytic Tools User Testing Product Research 146

Lenny Rachitsky

MAY 14, 2024

In part one , I shared the largest-ever data set of startup pivots. Today, I’m going to analyze this data and share the many lessons that emerged. to a no-code internal tools app, and Okta went from reliability monitoring to identity management all in under three months. Occasionally a pivot is a mix of the two (i.e.

User Testing 141

User Testing Research Software Product Research Customer Experience 141

Business of Software Conference

MARCH 11, 2020

No one really cared about the Internet right from a commercial standpoint, and so I have a lot of good stories now that are funny but they weren’t funny at the time; including you know getting kicked out of many company when we were trying to sell can compete services into its software into it. Four years ago we left and today.

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Andrew Chen

MAY 28, 2019

No wonder the consumer investment team ended up digging into this trend by doing a market map report — the analysis led by Li Jin and including work from myself, Connie Chan, and others. The report covers things in more detail at the end, but that’s the tldr; from an investment standpoint.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93