Mind the Product

AUGUST 25, 2017

This is why every enterprise organisation is trying to innovate through innovation labs, accelerators, incubators, digital transformation programs, 20% time, and more. Practise question-based leadership – you are inevitably going to be wrong so focus on asking the right questions. annual growth. Play moneyball.

Data Visualization 140

Data Visualization Customer Experience Startups Enterprise 140

Gainsight

OCTOBER 5, 2021

Today’s leadership also obsesses over their customers with one key difference. In 2014 and 2015, leaders recognized that proactive relationship management improved customer experience, satisfaction, and sentiment. After significant investments in customer success, leadership needed to know what the return was.

Customer Experience 45

Customer Experience Technical Review Software Review Leadership 45

The Product Guy

MAY 21, 2018

If company goals are not clearly articulated in your context, I suggest approaching leadership for more clarity or helping facilitate a company-wide discussion to better articulate the goals. At the end of the day, it is about prioritizing goals and problems we want to focus on at a particular moment and articulate exactly what the goal is.

User Friction 104

User Friction Customer Experience Vision Technical Review 104

DISQO

NOVEMBER 7, 2016

In 2016, we welcomed many new faces who contributed best practices and thought leadership to the industry. Second, the concept of leadership skills has finally come to prominence in the industry. As product management is still often ill-defined across companies, it should be no surprise that product leadership is even more vague.

Product Research 40

Product Research Product Management Product Manager Feedback Loop 40

DISQO

NOVEMBER 7, 2016

In 2016, we welcomed many new faces who contributed best practices and thought leadership to the industry. Second, the concept of leadership skills has finally come to prominence in the industry. As product management is still often ill-defined across companies, it should be no surprise that product leadership is even more vague.

Product Research 40

Product Research Product Management Product Manager Feedback Loop 40

DISQO

NOVEMBER 7, 2016

In 2016, we welcomed many new faces who contributed best practices and thought leadership to the industry. Second, the concept of leadership skills has finally come to prominence in the industry. As product management is still often ill-defined across companies, it should be no surprise that product leadership is even more vague.

Product Management 40

Product Management Product Manager Leadership Management 40

Mind the Product

APRIL 18, 2017

Jeff has worked in various roles and leadership positions at iXL, Fidelity, AOL, WebTrends, and TheLadders. He is also the co-author of Product Leadership: How Top Product Leaders Launch Great Products and Build Successful Teams (O’Reilly 2017). Janna Bastow, CEO & Co-Founder, ProdPad.

Research Software 75

Research Software User Testing Customer Experience Workshop 75

Intercom, Inc.

JULY 18, 2019

We were looking at really interesting web-based technologies that were emerging in the consumer space that would apply to the enterprise. I met a lot of the team at Jive, and found out that they were doing some really interesting work around unlocking the power of collaboration, and your enterprise social graph.

Development 110

Development User Testing Data Visualization Customer Experience 110

Mind the Product

MARCH 16, 2017

Prior to this Dave ran product at Travelex and Moo.com, and spent 14 years at Microsoft in Seattle and in London product managing a wide variety of products including web browsers, developer tools, enterprise application integration (EAI) software, operating systems, online shopping and travel and web search.

Research Software 75

Research Software User Testing Product Research Workshop 75

Product Bookshelf

FEBRUARY 14, 2016

A Faster Horse follows the 2015 Mustang team from initial design to mass production. The 2015 model project was started in 2009 in the midst of an economic downturn and surrounded by failed and failing competitors. By 2015, more than 9 million Mustangs were produced. The beginning. . Do your users love your product?

User Testing 48

User Testing Research Software Engineering Product Research 48

Gainsight

JUNE 11, 2019

We recently worked on a study alongside LinkedIn that showed customer success has grown 736% since 2015. He’s Head of Enterprise and Mid-Market CS at KeepTruckin, which is a unicorn-status fleet management software company. Human-First Leadership. That was the last Pulse we did in San Francisco, at Pier 48.

Feedback Software 58

Feedback Software Data Visualization Customer Feedback User Testing 58

Intercom, Inc.

JANUARY 16, 2020

This was back in about 2015. Andrey: We have 210 people now across four hubs; in San Francisco, Los Angeles, Perm and Amsterdam and we have this concept of distributed headquarters in our company meaning our leadership sits in every hub I’ve mentioned. I personally think that this distributed thinking must be part our DNA.

Research Software 249

Research Software Data Visualization User Testing Customer Experience 249

Intercom, Inc.

SEPTEMBER 8, 2021

She “stumbled” into it, as she told us, first as one of the earliest sales hires of Eventbrite, where she stayed for four years, and then into Slack in early 2015 as the first sales rep in the Bay Area. “A similar thing to Eventbrite, I actually prospected my way into Slack” It was about 2015 when I found Slack.

Weak Development Team 118

Weak Development Team Feedback Software User Testing Customer Experience 118

UX Studio

JANUARY 17, 2024

She practices thought leadership and leverages her diverse expertise to mentor designers, guide leaders, and provide strategic counsel to startups. Her focus spans various areas, including product-led growth, UX design, user research, leadership, hiring, and scaling businesses. It was more like project leadership.

User Testing 74

User Testing Research Software Customer Experience Product Research 74

Userpilot

OCTOBER 20, 2023

This means your sales team can focus on nurturing high-value enterprise customers who may require a more personal touch. Grammarly grew its customer base from 1 million active users in 2015 to 30 million users in 2020. Userpilot resource center. Scalable and faster growth Slack had 8,000 subscribers on the day it launched in 2014.

Feedback Software 88

Feedback Software Analytic Tools Data Visualization Customer Experience 88

Intercom, Inc.

JULY 21, 2022

Rachel Hepworth: In 2014 and 2015, Slack had this incredible growth, but it was growth off a small base, based on very early adopters. In 2015, Andrew joined Uber to lead their rider growth product teams. “Great leadership hinges on some sense of predictability. The predictability of the leadership team, of you, of me.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Mironov Consulting

FEBRUARY 27, 2023

 But most of the migration failures I see are driven by organizations’ unwillingness or inability to stick with the very hard choices that B2B/enterprise migrations demand.  We  V11 launched in 2015, and still has an active population.  V11.5  We lack backbone, resolution, clarity.

Technical Review 69

Technical Review Customer Experience Software Review Data Visualization 69

Gainsight

OCTOBER 7, 2019

The Customer Success Manager (CSM) role is one of the most promising jobs and has seen a 736% increase since 2015. If we learned anything from last year’s sold-out Pulse World Tours, it’s that there’s a huge demand for customer success thought leadership. Customer success development is not a one-time thing.

Research Software 13

Research Software Reporting Tools User Testing Customer Experience 13

Mironov Consulting

DECEMBER 29, 2022

 (See this 2015 talk and supporting blog series.  In fact, service revenue is better because every B2B/enterprise prospect has a long list of unmet needs and missing features in our packaged software.  But possible if the leadership doesn’t lose hope part-way into the rebuilding cycle. "But

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Product Research Data Visualization 40

DISQO

AUGUST 10, 2015

They host a series of events focused on media, enterprise, mobile, and general product. Upcoming events: <code/enterprise> – on November 14-15, 2016 in CA, the Code/Enterprise series offers insights and analysis to guide executives and entrepreneurs toward the issues and players that matter most to enterprise technology.

Events 40

Events User Testing Data Visualization Product Management 40

Gainsight

FEBRUARY 13, 2023

This isn’t necessarily something new for us—when I joined Zoom in late 2015, we implemented our incumbent tool now. You have to really lead with work/life balance activities, not just saying it, but leading by example as leadership teams. It’s just in this unique environment where we’re purpose-built for enterprise and consumers alike.

Customer Feedback 52

Customer Feedback Data Visualization Customer Experience Strategy 52

Business of Software Conference

FEBRUARY 16, 2021

And then we, we started to sell like big enterprises. Alex Osterwalder Culture Map Onstage BoS 2015. Fresh talks on entrepreneurship, product, marketing, leadership, hiring, and more dropping each week. BoS Conf Online.Spring BoS Conf Online.Fall. Find Your Metrics That Matter Masterclass.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

SEPTEMBER 26, 2019

In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. From there we actually built some enterprise capabilities that customers wanted around governance and compliance. For us, we’re very mid-market and enterprise.

User Testing 170

User Testing Data Visualization Customer Experience Weak Development Team 170

TIBCO - Thought Leadership

JUNE 10, 2020

Combining our experiences and insights, we delivered an accessible roadmap of how TIBCO Data Virtualization can help enterprises connect their data to drive greater business value. After the webinar, I spoke with Connected Data Group co-founder Erik Fransen, whom I first met at a data virtualization event in 2015.

Data Visualization 124

Data Visualization Analytic Tools Automotive Webinar 124

Business of Software Conference

JULY 26, 2016

Bill Janeway: The Rise & Fall Of Enterprise Software. Rita Gunter McGrath & Mike Sikorsky: Alarming The Enterprise – Software-Driven Inflection Points. Talks from BoS USA 2015. Talks from BoS EU 2015. Scott Farquhar: Leadership in Crisis – When Stuff Gets Real. Patrick McKenzie: Hiring at Scale.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Business of Software Conference

FEBRUARY 10, 2020

She took the leap into the world of entrepreneurship when she founded Squad in 2015 having seen an opportunity to help companies understand how to do this better but it was a huge career pivot that saw her leave corporate life to go it alone and pursue this. We actually started out in the work in the strictly enterprise software.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40