Melissa Perri
JANUARY 4, 2020
These are a few of my observations and personal experiences. 2019: "How do I hire a Chief Product Officer? . -- 2013: "My ppl are not allowed to talk to customers. 2019: "Duh, of course I want my people talking to customers. 2018: "Can you teach people how to do MVP experiments? It is too risky. We will get sued.
Mind the Product
DECEMBER 29, 2016
2016 was a year when the product management community grew significantly and continued to mature. Here’s a look at what we learned in 2016 based on our most read posts during the year. Organise around customers. It’s important to understand that we who are building these products and services know things that our users don’t.
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The Product Bistro
JANUARY 25, 2021
In the way back time, before Agile, before OKRs and other fads, product managers wrote MRDs, or Market Requirement Documents. There are times when the old ways really are both appropriate and better. It had last been touched in 2016. Do I think that all efforts require an MRD? That is the question. No, not at all.
Intercom, Inc.
FEBRUARY 10, 2022
Customer support has never been a walk in the park. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. Shawn Carter , Customer Care Team lead at Aircall.
Good Product Manager
JANUARY 11, 2016
Improving Product Management in 2016: Strategy vs. Technique. For many people, the new year is a time to make personal or professional resolutions. Those are all compiled on the episode summary page , though I’ve included them below as well: Product Manager vs. Product Owner in Agile: One Person or Two? What’s Hot on Twitter.
Usersnap
JUNE 11, 2019
Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Quality is never an accident; it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.”.
Mind the Product
DECEMBER 28, 2016
2016 has been a year when the craft of product management grew, evolved, and matured at a staggering rate! Brant touches on clear foundation such as focusing on customer problems rather than products, and also suggests some structures to help incentivise the kind of innovative behaviours you want. Managing Agile Teams Remotely.
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