Intercom, Inc.

JUNE 19, 2018

In a recent survey of customer support leaders, Aircall, an internet phone system specifically built for online call centers, found that controlling costs was the No. Moreover, when new innovations are developed for the customer support industry, they are often framed as a way to cut costs rather than offering better service.

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User Testing Reporting Tools Research Software Customer Experience 216

The Product Coalition

NOVEMBER 23, 2023

Growing market investments indicate that digital health solutions are becoming more sophisticated and widely accepted. In today’s healthcare, digital technology is becoming increasingly vital. The multifaceted service platform is the solution to the industry’s key challenges.

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freshtrax

JULY 16, 2019

In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. PKSHA Technology Inc. Mercari was a unicorn startup as it was valued at an estimate of more than $1 billion before its IPO launch in 2018. Curious to know which innovative startups are successful in Japan? SanBio Ltd.

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Research Software Reporting Tools Startups Data Visualization 91

Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. This allows changes in the system to be tested with minimal risk of disruption or downtime. These handy flags are implemented in two ways, either manually or automated.

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Reporting Tools Software Review Data Visualization Artificial Inteligence 59

Birst BI

AUGUST 23, 2018

A key goal of AI or machine learning automation is to have machines complete tasks for you, freeing up time so you can focus on the more complex, higher-value tasks. Data scientists building AI applications require numerous skills – data visualization, data cleansing, artificial intelligence algorithm selection and diagnostics.

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Data Visualization Artificial Inteligence Analytic Tools Reporting Tools 73

Arkenea

JANUARY 3, 2025

Telehealth and telemedicine technologies allow nurses to provide remote patient care, monitoring, and education, which has been particularly helpful during the COVID-19 pandemic. Robotics and automation technologies are transforming nursing workflows and patient care delivery, such as medication administration, wound care, and rehabilitation.

Analytic Tools 52

Analytic Tools Reporting Tools Technology Data Visualization 52

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

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Reporting Tools User Testing Data Visualization Customer Feedback 85

TIBCO - Thought Leadership

APRIL 9, 2019

Innovative technology is the solution. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete. As an example, TIBCO ® Data Virtualization is pre-integrated with TIBCO’s flagship BI tool, Spotfire ® , but it also works well with Tableau and Microsoft Power BI.

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Reporting Tools Analytic Tools Data Visualization Technical Review 51

PMLesson's Ace the PM Interview

DECEMBER 4, 2021

If you're a software engineer interested in joining the booming fintech industry, you have undoubtedly heard of two of the current fintech giants: Coinbase and Robinhood. Both Coinbase and Robinhood are financial technology or FinTech companies. is an American financial services company based in Menlo Park, California.

Reporting Tools 52

Reporting Tools Software Engineering Feedback Software Engineering 52

Intercom, Inc.

MAY 21, 2020

. “ It’s been a hell of a run, and I’m very excited to still be here and excited to talk to you today” The start of that role was that we were relying on Intercom reporting, which wasn’t all that robust. How did we leverage this tool internally, and how might some of Intercom’s Resolution Bot users do the same?

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User Testing Customer Experience Data Visualization Reporting Tools 221

Mixpanel

MARCH 30, 2020

In fact, from 2015 to 2018, gender representation had only increased by 2 percent. With that experience, she is now investing in startups as a managing partner at Mighty Capital; has founded Products That Count, the most influential global network of product managers in the world; and is a board member at Opera, the browser software company.

Analytic Tools 116

Analytic Tools Feedback Software Reporting Tools User Testing 116

Business of Software Conference

AUGUST 1, 2019

There are few people as qualified to talk about the landscape of software investment as Bill Janeway. On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. The Rise And Fall Of Enterprise Software”. Upcoming Events.

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Reporting Tools Analytic Tools Enterprise Software Review 10

PMLesson's Ace the PM Interview

MARCH 20, 2021

Data scientists regularly report high salaries and high job satisfaction. Their role, then, would entail collecting, modeling, analyzing, and presenting that data while building machine learning or predictive analytics models so that a company can have insight into the future.

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

eG Innovations

OCTOBER 27, 2022

The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. In the recent past, the term Observability has been used as a synonym for “modern monitoring”.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Intercom, Inc.

MARCH 29, 2022

We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond. Our platform is a unified system. We’ll help.

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Feedback Software Customer Communications Reporting Tools Events 118

eG Innovations

AUGUST 20, 2019

New technologies force you to come up with new ways and processes for doing things. As technology has advanced, we’ve had to evolve how we monitor applications. During that time, there were diagnostic protocols and tools developed to help troubleshoot problems on the network. Things are always changing. Phase 2: Web 2.0

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Reporting Tools Data Visualization Weak Development Team Software Development 13

Birst BI

MAY 15, 2018

We’re delighted to cap off our first year, as part of the Infor family, by receiving among the five highest scores in all five of the use cases assessed by Gartner in its 2018 Critical Capabilities for Analytics and Business Intelligence Platforms report. Birst scored highest in the OEM or Embedded BI (4.41

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The Product Coalition

JANUARY 5, 2021

But I was also new to a life of rent, wash and fold services, and general survival on one’s own (laughable) first income. Venmo processed $100 billion in payments in 2019, up from $62 billion in 2018. Most of my friends signed up for an account because I wore them down with constant texts and conversations about the service.

Reporting Tools 95

Reporting Tools Data Visualization Banking Customer Experience 95

Bain Public

MAY 21, 2018

When people talk about Product Management of the future, the first theme that comes to mind is artificial intelligence (AI). We’re interacting with technology in new ways, from giving voice commands to virtual assistants to having Smart Reply suggest quick responses to our messages. ML systems are trained on existing data sets.

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Data Visualization Artificial Inteligence Feedback Software Research Software 40

Birst BI

MAY 14, 2019

This is why it is all too common for an organization to utilize at least two different Business Intelligence (BI) tools to support these different analytic needs. Dresner Advisory Service’s 2018 Wisdom of Crowds® Business Intelligence Market Study. What was your vision for Birst 7?

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9

Modus Create

JUNE 16, 2022

Among many benefits, cloud technology helps financial companies meet the evolving needs of consumers and lower infrastructure costs. In 2018, only one in four banks had a strategy to move to the cloud , according to Accenture. Innovation is a top driver for financial companies moving to cloud technologies.

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Reporting Tools Technical Review Data Visualization Banking 40

eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. FSLogix used to have several solutions, all based on a single agent (filter driver).

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

PMLesson's Ace the PM Interview

MARCH 3, 2020

Professionals in the field report both high salaries and high job satisfaction, and prospects are only getting better. LinkedIn reported a 56% increase in job openings from 2018 to 2019, and IBM reports that data science jobs stay open 5 days longer than average postings. Do they read auto-generated reports?

Data Visualization 52

Data Visualization Reporting Tools User Friction User Testing 52

Mixpanel

MARCH 7, 2021

Another report by ProductPlan independently confirms women account for just 37% of product manager roles. “I started out in financial services which took me to data and CRM in marketing. in Political Economy and a Certificate in Entrepreneurship & Technology.” “I started as a software developer.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Intercom, Inc.

MAY 14, 2018

2x: In 2018 our end users were sending 500 million messages a month, double the previous year (Intercom). 53%: Consumers are 53% more likely to shop with a business they can message ( Facebook Nielsen report, 2016 ). DemandGen Report – 2017 Content Preferences Survey ). They want to solve problems and learn new things.

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User Testing Research Software Marketing Artificial Inteligence 223

The Product Coalition

SEPTEMBER 21, 2019

According to a recent report from Coresight , there have been 6,986 store closures so far this year. That exceeds the total number for all of 2018. One of the main reasons so many retail companies are in a death spiral is because they’ve been slow to adopt new technologies. To put it simply, innovate or die. Gymboree?—?the

Reporting Tools 73

Reporting Tools Technology Embedded Analytics Artificial Inteligence 73

Intercom, Inc.

AUGUST 18, 2022

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. My parents thought I should look into becoming a journalist because I was good at languages and literature at school.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Business of Software Conference

JANUARY 6, 2020

We’ve all seen movies about artificial intelligence getting smarter than us and overthrowing our stronghold to make us obsolete, but how close are we to total subordination, and is the fear of losing jobs to robots as real as we are led to believe? AI, Hype, And The Future Of Humanity // Rick Nucci, Guru. Unsubscribe anytime.

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Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Intercom, Inc.

JULY 9, 2020

And we make sure that you use the software that you review and that you are legit. It took a fundamental turn in 2016 when Google started to lean heavier on machine learning technology for natural language processing and natural language understanding. So one example is that we vet all of the reviews, right?

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Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And about two years ago we came up with the idea of building into our system, I call it an A.I.

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Feedback Software Research Software Reporting Tools Data Visualization 40

Reveal

DECEMBER 13, 2021

Predictive analytics is a discipline in the data analytics world that relies heavily on techniques such as modeling, data mining, AI, and machine learning. With technological advancement, the impact that analytics can have in the healthcare industry is tremendous. What Is Predictive Analytics in Healthcare?

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Data Visualization Healthcare Analytic Tools Reporting Tools 52

PMLesson's Ace the PM Interview

MARCH 29, 2022

Companies increasingly use Applicant Tracking System (ATS) to help screen resumes. ATS is a kind of automated software that scans your resumes for keywords. At NYU, I studied machine learning and graduated Cum Laude with a degree in computer science. Constructed operational reporting in Tableau to improve scheduling.

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Data Visualization Analytic Tools Technical Review Weak Development Team 52

Birst BI

MAY 29, 2018

The business intelligence (BI) assembly line is broken, with adoption or utilization rates of only 30 percent in a typical organization, according to Gartner [1]. This underutilization ignores employees outside the BI system who could be using valuable data to make better decisions. Figure 2: AI Enabled BI: System generates the answer.

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Business of Software Conference

FEBRUARY 10, 2020

Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Isa Watson (Founder/CEO, Squad by Envested) – Making Workplaces Work For Humans from Business of Software Conference. So, I run a software company based in New York City. Unsubscribe anytime. Transcript.

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