Business of Software Conference

AUGUST 1, 2019

On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. Bill Janeway (Partner & Senior Advisor, Warburg Pincus) – The Rise & Fall Of Enterprise Software from Business of Software Conference. The Rise And Fall Of Enterprise Software”.

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Reporting Tools Analytic Tools Software Review Enterprise 10

Userpilot

JULY 29, 2019

You may end up attracting more leads on top of the funnel – but the leads will inevitably be of poor quality and your conversion rates will be dismal. And while this simplicity made us more user-friendly, we at the same time lacked certain advanced features that an enterprise client might be looking for. Image Source.

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Intercom, Inc.

FEBRUARY 4, 2021

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. We were fairly poor.

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Userzoom

JANUARY 3, 2018

Poor communication between teams. These consequences of large teams just can’t be avoided, right? Just because you’re expanding your product team and/or scaling processes doesn’t mean you have to sacrifice quality or consistency. Get the approval of the team. Inconsistency across products and platforms.

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Reporting Tools Research Software Customer Experience Weak Development Team 93

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. They got a bad rep, but they’ve come through the other end, I think. Short on time?

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User Testing Banking Customer Experience Technical Review 143

UX Studio: Product Management

JUNE 12, 2018

You likely work close to product development in some sort of tech company. We also understand that Facebook, after all, is a profit-driven enterprise. Here, people would better understand the real price they pay for products and services of ethically poor design. This article seeks to contribute in two of those points.

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BrainMates

MARCH 6, 2018

In March 2018, Rich Mironov visited Australia and presented to the Product Talks Sydney Meetup Group on building and scaling Product teams. Why do we need a Product Management team? My recent experience is more with startups, and I tend toward enterprise rather than consumer. Do they have money? Who pays us money?

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Business of Software Conference

APRIL 7, 2020

So ultimately again you’re trying to create teams that are designed for growth, designed for understanding the customer. We’re not taking away autonomy from our team but we need to provide some sort of process. But that’s not the way to see that growth. Follow a specific process. A lack of customer data.

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User Testing Customer Experience Data Visualization User Friction 69

UX Studio: Product Management

JANUARY 11, 2022

Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team. However, we have also developed a remote policy that helps us effectively collaborate with clients worldwide. We did it for you instead! Vienna Pixel.

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Research Software User Testing Customer Experience Data Visualization 82

Amplitude

NOVEMBER 12, 2018

Whether they are the principles of behavior science, experiment design, or team function, I believe what’s going on can be observed, understood, tested, and taught. ”I When you are advising teams, how do you make sure they don’t go too far down the rabbit hole? In the explore phase, teams are usually looking to get wider samples.

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Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Companies like Canva, Grammarly, Figma, Notion, and Dropbox are excluded because they are considered B2B SaaS businesses since they have sales teams and sell to both prosumers and enterprises.

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User Testing Feedback Software Framework Onboarding KPIs 129

Gainsight

APRIL 15, 2019

And in our 20/20 strategy, we introduce a particular focus on the most important partner in driving enterprise-wide CS—Product teams. Just as a quick recap, we sent an NPS survey to all 5,212 attendees that included two open response questions: What were the best parts of Pulse 2018? What should we do differently for Pulse 2019?

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Customer Experience User Testing Customer Feedback Product Research 81

Usersnap

AUGUST 26, 2021

There’s a lot of details, but the main takeaways of this article are to learn: how to increase product development ROI by utilizing customer feedback methods of collecting and responding to customer feedback the software for managing and analyzing the voice of customers in context. Design and development with customer feedback.

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User Testing Feedback Software Customer Feedback Product Research 119

Split

AUGUST 16, 2018

This co-author of the Jolt award-winning Continuous Delivery also made hefty contributions to both Lean Enterprise and The DevOps Handbook. People he encounters will often say, “Hey, have you heard of this lean product development?” Some companies are saying, “We are using this new way of software development called ‘Agile.’”

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Analytic Tools Feedback Software Research Software Engineering 58

eG Innovations

AUGUST 20, 2019

And new challenges force you to develop new methods of solving old problems. During that time, there were diagnostic protocols and tools developed to help troubleshoot problems on the network. Since applications were simpler then, the need wasn’t as bad. Things are always changing. Performance monitoring is an old problem.

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Reporting Tools Data Visualization Weak Development Team Software Development 13

Business of Software Conference

OCTOBER 23, 2019

Learn the method that Bruce used to focus his team on the few critical things that resulted in the sale of his company for $125 million. I’ve been in product management roles or engineering management or UX or business development or agile enablement. He’ll cover: Why prioritization is important. And there was just no consensus.

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Customer Experience User Testing Onboarding KPIs Product Research 61

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So we don’t have a sales team. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around?

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Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

In this talk from Business of Software Conference Europe 2018, she explains some of the advantages with examples from MeetEdgar. So we don’t have a sales team. But in 2018 there’ve been some big changes in the social media landscape. Why start a business when your biggest competitor has so much cash to throw around?

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Research Software Software Review Data Visualization User Testing 40

Gainsight

JANUARY 28, 2019

But in my day job as CEO of Gainsight and “Chief Karaoke Officer” of the customer success movement, I think about other measurements: How many people will come to Pulse 2019 , after 5000+ at Pulse 2018? Over time, CEOs develop a feeling for the sales leader they want, and the same will happen in CS—but it will take time.

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Customer Experience Reporting Tools Data Visualization Banking 63

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. And it’s not bad: ‘gain total control of your money’.

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Messaging Research Software Analytic Tools Feedback Software 40

UX Studio: Product Management

SEPTEMBER 16, 2021

At UX studio, we work with rising startups and established enterprises worldwide. As a design studio that often works with international companies, we’ve developed a remote collaboration process that lets us work effectively with our clients. It offers product strategy, design, and development services.

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Research Software User Testing Analytic Tools Feedback Software 59

Userzoom

DECEMBER 10, 2019

The team that I work in has enabled democratization of testing at over 500 organizations around the world. The first one is that it reduces risk of launching bad product. The second is that it ends debates within product teams. And there’s not that many teams out there. Two other reasons to listen to me.

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Userzoom

APRIL 17, 2018

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

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Research Software Feedback Software Analytic Tools User Testing 107

Mind the Product

DECEMBER 18, 2017

Enterprises struggle to innovate and are stuffed with innovation labs, accelerators, incubators, digital transformation programs and the like, which attempt, often unsuccessfully, to fix this. As product managers we need to encourage and coach our teams. We should remember that product management is a team sport.

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Data Visualization Product Management Product Manager Customer Experience 156

Business of Software Conference

OCTOBER 1, 2019

I’m a 35 year veteran of Silicon Valley enterprise software which obviously means I’m not that smart I should’ve done something better and easier. And for the last decade or so I’ve been doing a combination of things around enterprise software product management. And then we’ll dive right into it.

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Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team.

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Analytic Tools Research Software Data Visualization Technical Review 199

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. So you have field, inside, BDRs (business development representatives), ADRs (account development reps), CSMs (customer service Managers), etc all these acronyms that we all know.

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CTO Coach Weak Development Team User Testing Customer Experience 52

Gainsight

OCTOBER 16, 2018

Servant leadership is the idea that leaders serve their teams rather than teams serving their leaders. Among them: Whenever Nadav, our Director of Enterprise CSM, wants his team members to try out a new motion to help our clients, he performs the motion himself first. We need more inspiration in general.

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Leadership Weak Development Team Feedback Software Software Review 65

Business of Software Conference

JANUARY 6, 2020

So you know a lot of what I’ll talk about and when I talk about hype I’m talking about in the context of enterprise software and kind of going through various hype cycles. spring and when things are going bad it’s an AI winter. Today 2018. Being a participant in them, observing them, and laughing at them.

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Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Business of Software Conference

NOVEMBER 19, 2019

Tim Barker has established three startups and has seen the ups and downs of the startup journey, from his first business being acquired by Salesforce – where he spent five years in the formative age of cloud computing – to his current company DataSift being acquired by Meltwater in 2018. Being British we like a bit of bad news.

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Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Business of Software Conference

JANUARY 31, 2020

You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. I’m a 40 year Silicon Valley veteran of enterprise and B2B software; last 30 years of that on the product management side. And your typical team costs you per year? Good for you.

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Weak Development Team User Testing Customer Experience B2B 59

Business of Software Conference

JUNE 5, 2019

We had made a bad hire. And within a bank within large corporations most of the systems that are built inside those enterprises are not tools they’re tasks. But then you develop written language and developed mapping tools and they would develop maps and pictorial maps with language on it. We were struggling.

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Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

FEBRUARY 10, 2020

She will talk about some of the ways that companies can provide a better environment for humans to work and share how she came to realize that in her startup, she had to bring her ‘best self’ to the business every day – no one else in the business has more impact on the morale and well-being of the team than the CEO. Upcoming Events.

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Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

JULY 26, 2016

Talks from BoS USA 2018. Mikey Trafton: How To Manage Your Badass Team. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Talks from BoS Europe 2018. Alison Coward: Designing High-Performing Teams. Wade Foster: Building Operating Cadence With Remote Teams.

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Weak Development Team Data Visualization Customer Feedback Customer Experience 70

Business of Software Conference

NOVEMBER 28, 2019

Which is more recent 2012 to 2018. It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. So that’s your number one area of interest.

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Research Software Analytic Tools Data Visualization Software Review 40