Mind the Product

OCTOBER 22, 2018

Following a day of focused workshops and leadership discussions, we came together at London’s Barbican Centre to talk product. Here’s what we heard: Martin Eriksson at #mtpcon London 2018. Martin argued that we product people suffer from this more than most as we’re generalists in a world of specialists. Be awkward.

User Testing 176

User Testing Research Software Feedback Software Data Visualization 176

Alchemer Mobile

DECEMBER 6, 2018

On December 5, 2018, we hosted a webinar on how product managers can better understand their customers. Product leaders constantly strive to improve their products to drive greater engagement, grow revenue, and delight customers. At the end of the day, you build a product so customers will use it.

User Testing 170

User Testing Product Research Customer Feedback User Friction 170

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers? If so, ranking could help.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Alchemer Mobile

FEBRUARY 21, 2019

In our recently released 2019 Mobile Customer Engagement Benchmark Report , we reviewed data from over 1,400 unique iOS and Android apps across all app categories (from January 2018 to December 2018) to understand how customer engagement and interaction rates have changed over the past few years. That’s 20% growth year-over-year.

Data Visualization 204

Data Visualization Reporting Tools User Testing Customer Experience 204

The Product Guy

OCTOBER 9, 2018

Guest Post by: Julian Dunn (Mentee, Session 6, The Product Mentor) [Paired with Mentor, Vikas Batra]. I became a product manager because I wanted to take a more strategic role at my company. Thus, I arrived at the Product Mentor program with ambitions to learn strategy development from a seasoned product mentor.

Weak Development Team 326

Weak Development Team Product Strategy Strategy Development 326

The Product Guy

NOVEMBER 15, 2019

Guest Post by: Dominic Miller (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Scott Stokke ]. The graph below illustrates this principle graphically, showing that the cost of fixing issues in production can be ten or even a hundred times more expensive than fixing the issue before it reaches production.

Product Research 186

Product Research User Testing Research Software Customer Experience 186

Product Innovation Educators

FEBRUARY 9, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. How the role of product manager differs from the discipline of product management. The product manager role is becoming more qualitative in 2018.

Product Manager 120

Product Manager Product Management Product Research User Testing 120

Mind the Product

AUGUST 4, 2024

This week's Sunday Rewind is a 2018 ProductTank talk from Chris Abad on the benefits of combining data science and user research teams Read more » The post Sunday Rewind: Why data science and UX research teams are better together appeared first on Mind the Product.

User Testing 192

User Testing Product Research UX Product Manager 192

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. A mature product has a lot going on at once.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Mind the Product

NOVEMBER 21, 2018

The Mind the Product training curriculum is written in collaboration with dozens of expert product managers from countries and companies around the world. One the most consistent and frequent lessons that we teach in different workshops is “test early, test often”, also known as lean methodologies.

User Testing 149

User Testing Product Research Testing Data Visualization 149

Alchemer Mobile

JUNE 10, 2020

Surveys enable companies to collect and analyze both qualitative and quantitative feedback. Mobile surveys are powerful in understanding sentiment, but only if they’re used correctly. When it comes to mobile, short surveys with specific asks (like feedback on a new feature) are effective and efficient.

Product Research 147

Product Research Feedback Software User Testing Systems Review 147

Mind the Product

APRIL 28, 2020

She joined us to continue where her 2018 Mind the Product talk left off and to go deeper into how to build great communities with remote teams. The Product Experience is hosted by Lily Smith and Randy Silver. He’s held Head of Product roles at HSBC and Sainsbury’s, where he also directed their 100+-person product community.

Product Research 186

Product Research Feedback Software Technical Review Entertainment 186

Alchemer Mobile

APRIL 24, 2018

As a mobile product manager, one challenge I face is prioritization. We constantly use A/B testing to discover the exact lesson lengths that will keep people coming back again and again. Building mobile products is about solving a user problem. I enjoy being involved in the entire product lifecycle. Raised $721.7M

User Testing 203

User Testing Customer Experience Artificial Inteligence Naming 203

Mind the Product

MAY 4, 2018

MTP Engage is the smaller sister of the #mtpcon product conferences in London and San Francisco, and this year we had close to 400 people at the main event (25% more than last year). The night before the conference we put together eight different groups of product people and sent them out to some of our favourite Hamburg restaurants.

Data Visualization 131

Data Visualization Workshop Product Research Events 131

Mind the Product

JUNE 13, 2018

Mind the Product London 2018 on October 18-19 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning.

User Testing 134

User Testing Data Visualization Workshop Product Research 134

Mind the Product

APRIL 3, 2019

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. A/B testing can often kill big, existing ideas because [it] expects results quickly – and you can’t get results quickly from big, important idea changes.

Customer Experience 159

Customer Experience Product Research User Testing Entertainment 159

Mind the Product

JANUARY 19, 2018

Every year, the UX design team at Red Badger discusses upcoming trends, and this year we’re taking the opportunity to share our views with Mind The Product readers. Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand truly inclusive and ethical services. Recommendations.

Data Visualization 156

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 156

The Product Coalition

DECEMBER 29, 2020

With more people entering the Product landscape than ever, now is a good time to help the newbies understand where Product Management came from, and how far the industry has come. When Hewlett-Packard ran with his ideas, it introduced an organizational structure where each product group functioned as a separate organization.

Reporting Tools 179

Reporting Tools Product Manager Product Management User Testing 179

Mind the Product

APRIL 13, 2025

This weeks Sunday Rewind is a 2018 post from Glenn Block and Timo Hilhorst on the differences and respective merits of quantitative and qualitative data and why its important for product managers to gather both types. Quantitative or hard data is information that can be measured and written down with numbers.

Product Research 79

Product Research Information Product Manager Product Management 79

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Accessibility and Your Product. Conclusion.

Reporting Tools 172

Reporting Tools Research Software Product Manager Product Management 172

Product Innovation Educators

SEPTEMBER 30, 2024

DFW Airport’s journey to winning PDMA’s 2024 Outstanding Corporate Innovator Award Watch on YouTube TLDR In this episode of Product Mastery Now, I’m interviewing Jodie Brinkerhoff, VP of Innovation at DFW Airport, about DFW’s journey to winning PDMA’s Outstanding Corporate Innovator (OCI) Award.

Research Software 286

Research Software Feedback Software User Testing Technical Review 286

Product Innovation Educators

JANUARY 19, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Why a Lean Canvas is not a business plan replacement and what else product managers need. It’s a useful resource that addresses nine dimensions of a product. More at [link].

User Testing 120

User Testing Customer Feedback Product Manager Product Management 120

Melissa Perri

JULY 14, 2016

“What is your Product Strategy? When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. BUT we still had to test our ideas. This is the way we were taught to think about Product Strategy. Product Strategy emerges from experimentation towards a goal.

Product Strategy 306

Product Strategy Onboarding KPIs Strategy Transportation 306

Alchemer Mobile

JULY 11, 2019

So, as a product manager for a mobile application, how on earth can you build an application that stands a chance of becoming a well-used, frequently purchased application, let alone rise to the level of “top 10?”. “The As a mobile product manager, you have three days to delight your user before they turn to one of your competitors.

Research Software 220

Research Software User Testing Feedback Software Customer Experience 220

Product Innovation Educators

APRIL 6, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. 4 customer success metrics product managers should use. (1) 10 ways to validate product name ideas. Avoid failures and create products customers love.

User Testing 136

User Testing Customer Feedback Customer Experience Product Manager 136

Product Management University

JULY 27, 2018

The B2B Product Manager Magazine July 2018 is now available. This month we tackle two critical phases of the sales process – discovery and demos – with tips for getting better results on both fronts. In This Issue: Blog: High-Octane Product Management. Product Management Playbook.

Product Research 100

Product Research Magazine Product Manager Product Management 100

Alchemer Mobile

MAY 14, 2020

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market. This is our fifth consecutive year conducting this research. In-app survey response rates. Average app rating for Media apps. Average app review volume.

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

Intercom, Inc.

JANUARY 3, 2019

Our conversation comes from the value we have at Intercom to continuously share the lessons we’re learning about growing our product and our team. Don’t ignore the voice of your unmet customer — the prospective customer who didn’t become a user because of a product shortcoming. Short on time? Paul Adams: Hello.

Research Software 144

Research Software Feedback Software Analytic Tools User Testing 144

Mind the Product

AUGUST 11, 2020

A UK-based consultant, Joe Leech has built a reputation for managing change (for both users and stakeholders) and as the guy to call when a product launch has gone wrong. Joe gave one of the most entertaining and engaging talks at Mind the Product in London 2018, so we followed [.]. Just call him Mr Joe. The Kano model.

Customer Experience 172

Customer Experience User Testing Product Research Entertainment 172

Mind the Product

NOVEMBER 30, 2017

Or you set up a coffee with a cool product manager or designer you know. Then you head to a conference where you see 1500 other product managers from all over the world. The career (and job) of a product manager is one of finding commonalities, patterns and lessons. Mind the Product Training.

Product Manager 150

Product Manager Product Management Management Management 150

Mind the Product

JANUARY 22, 2019

As 2019 gets underway, I’ve been enjoying taking stock of what we saw at Mind the Product Training over 2018. As a product manager I’m always looking for signals and patterns, and evaluating what early trends could mean for my products, and now for product practice. Recognizing Product Intuition.

Research Software 175

Research Software Product Research User Testing Data Visualization 175

UX Studio: Product Management

APRIL 3, 2018

But not only doctors take care of our health; we can choose from many digital products helping us perform and live better. In our experience, a healthcare product design process must focus on needs, not necessarily what people want. Additionally, most healthcare products tend to focus overall on the patient as customer.

Healthcare 138

Healthcare Research Software Data Visualization UX 138

Product Innovation Educators

FEBRUARY 23, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Product managers must listen with empathy – just how do we do it? Product Marketers focus on the “now” product while Product Managers focus on the “future” product.

Product Manager 120

Product Manager Product Management Product Research Management 120

Alchemer Mobile

APRIL 9, 2020

This is our fifth consecutive year conducting this research. Data from our 2016 , 2017 , 2018 , and 2019 reports is included to show shifts in brand focus and engagement over time. Below are the averages for Food and Drink app interaction and response rates, surveys, and in-app messages. Key Strategies for Food & Drink Apps.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Mind the Product

JANUARY 3, 2020

We launched in 2013 and redesigned the app in early 2018. billion visually impaired or blind people (October 2018). We started work on improving the accessibility of the iTaxi app in the middle of 2018. We also analyzed our product. We devoted the whole summer of 2018 to modifying the iOS version of the app.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203