Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Quality assurance: Manual and automated testing, security audits, compliance checks. Conduct unit, integration, system, and user acceptance testing.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. An ML system would probably catch more mistakes but would be far more expensive to build. Just one year later, there have been almost 9,000 of them.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. In 2018, venture capital and private equity invested more than $9 billion in digital health firms, a $2 billion increase over the previous year.

Research Software 146

Research Software Analytic Tools Reporting Tools Data Visualization 146

Intercom, Inc.

JUNE 10, 2019

It’s September 2018, and there are 7 Elasticsearch clusters at Intercom. Running outdated versions of Elasticsearch (and software in general) is not okay for a few reasons: Security: It is unacceptable to our customers if we were to build Intercom on top of software or systems that are at risk of being exploited.

Reporting Tools 35

Reporting Tools Data Visualization Analytic Tools Software Review 35

Intercom, Inc.

OCTOBER 19, 2022

Before a vendor is procured, our IT, legal, and security teams review their security and data privacy practices in full. When expiry isn’t available, tool owners review and baseline access quarterly. We have role-specific training and phishing tests to prepare our staff. It’s granted only when needed, with expiry where possible.

Data Visualization 138

Data Visualization Reporting Tools User Testing Research Software 138

Mind the Product

NOVEMBER 21, 2019

Introduction : Test and refine your product with a small number of users, increasing resilience ahead of growth. You can read the article – Exploit the Product Life Cycle from a 1965 edition of the Harvard Business Review that popularised the product lifecycle idea. List the steps of an experiment to test the hypothesis.

User Testing 182

User Testing Reporting Tools Research Software Product Research 182

Centercode

JUNE 15, 2020

In early June of 2020, tech giant IBM announced they will stop offering facial recognition software until further anti-bias testing has been conducted. But IBM has taken it a step further by looking at the ways their technology could lead to harmful — even life-threatening — oversights for lack of thorough testing.

User Testing 69

User Testing Technical Review Product Research Research Software 69

Intercom, Inc.

JULY 21, 2022

Rachel now leads the marketing team at Notion, but back then, in 2018, Rachel was head of growth marketing at Slack. We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. We actually have a bit of a system.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userzoom

AUGUST 6, 2019

Katja Borchert, Senior Product Owner & UX Researcher, and Pietro Romeo, UX Researcher, reveal practical and leftfield examples of user research at FlixBus in their presentation ‘Don’t Guess It, Test It!’. I joined FlixBus in 2018 as a Senior Product Owner and researcher. In the meantime, take it away, Katja and Pietro… ?.

User Testing 101

User Testing Product Research Presentation Research Software 101

The Product Coalition

MAY 11, 2022

Metrics Pyramid Me explaining the Metrics pyramid method for the first time back in 2018 A metrics pyramid is more than a hierarchy The product metrics pyramid is almost like the product hierarchy of metrics. How to make metrics pyramid work Classification is a magic word when it comes to an effective metrics system.

Data Visualization 158

Data Visualization User Testing Customer Experience Product Research 158

Centercode

JANUARY 22, 2019

The results of the 2018 Customer Validation Industry Survey backed up what we already knew: time is a precious commodity that test managers don’t have a lot of. Responses from over 300 companies showed how and where today’s testing professionals are spending their time. Why Test Managers Use It. Accessible.

User Testing 64

User Testing Reporting Tools Product Research Feedback Software 64

Modus Create

NOVEMBER 1, 2021

Due to such high-stakes information, breaches in educational institutions can cause severe reputational damage. A 2018 report by Security Scorecard referred to the education sector as the least secure of the 17 industries studied, particularly in patching cadence, application security, and network security. Review Data Policy.

Education 75

Education Research Software Technical Review Reporting Tools 75

UX Planet

JUNE 30, 2025

This broad applicability in banking (from automating fraud reviews to generating customer communications) underscores how financial firms are integrating GenAI into their core workflows more aggressively than most. and UK saw case studies of improved support due to AI. Few other sectors have GenAI permeating so widely across functions.

Data Visualization 75

Data Visualization Banking Reporting Tools Analytic Tools 75

Split

AUGUST 28, 2020

The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. Peer Code Reviews Combined with What Now ? But, who should be in charge? The second half?

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

UX Planet

FEBRUARY 2, 2024

This is due to quantum parallelism — the ability to evaluate multiple calculations simultaneously. In particular, quantum computing will enable computational modeling of incredibly complex chemical and biological systems, like human brains, at atomic resolutions. Generate design hypotheses and autonomously test product variants.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

The Product Coalition

SEPTEMBER 7, 2024

This enduring appeal is partly due to the nostalgia of Pokémon and the “catch ’em all” mentality (which deserves its own discussion), but also because of some clever mechanisms built into the game. In this system, missing a day isn’t seen as a catastrophic failure. What weird twisted version of the 90’s was I living in? link] ‌Dai, H.,

User Testing 146

User Testing Customer Experience Customer Feedback Research Software 146

Alchemer Mobile

JULY 16, 2019

percent same-store sales growth by early 2018. Over 73 percent of consumers use multiple channels to shop ( Harvard Business Review ). Quality-driven and optimized CX as a result of continuous fine-tuning intricate details (courtesy those 10,000 rounds of testing). The results? It’s only natural to wonder why.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

The Product Coalition

JANUARY 11, 2021

In 2018, we came together with an Endy branding agency and created a Baristika specialty coffee delivery service. Let me share our story with you :) Stage 1: Hypothesis formulation and testing First of all, we wanted to test the hypothesis quickly and cheaply?—? We changed three models while testing them on real orders.

Feedback Software 100

Feedback Software User Testing Customer Experience Systems Review 100

Business of Software Conference

JUNE 20, 2019

In 2018, Balsamiq celebrated its 10th Birthday – an impressive achievement for any SaaS company. In this talk from BoS USA 2018 he shared another honest update about his worries in Balsamiq’s milestone 10th year. It should be a good test. They were not review quarterlies. Very little drama. You know good luck.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Modus Create

MARCH 3, 2021

Chapter 4: Composing Systems using Containers. Chapter 11: Scaling and Load Testing Docker Applications. In February of 2018, Modus published a blog post, also named “ Docker for Developers.” Book Outline. Chapter 1: Introduction to Docker. Chapter 2: Using VirtualBox and Docker Containers for Development.

Software Review 75

Software Review Technical Review Development Systems Review 75

UX Planet

JANUARY 11, 2024

Consider the infamous redesign of Snapchat in 2018, which led to a user uproar and a significant drop in user engagement. ? A classic example is Amazon’s one-click purchasing system, simplifying the buying process and boosting sales significantly. ? Usability Testing: Regularly conduct usability tests with real users.

User Testing 75

User Testing Customer Satisfaction Research Software Product Research 75

Johanna Rothman

MARCH 13, 2018

Less work in progress (WIP) due to waiting for other people. We might learn about technology (languages, architecture, testing), interpersonal skills, product ideas, and about strategy or customer needs. When you transform your measurements, you can transform your system and culture. The early bird registration ends May 1, 2018.

Agile 67

Agile Systems Review Workshop Technical Review 67

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face. applications.

Data Visualization 84

Data Visualization Research Software Reporting Tools Analytic Tools 84

Userpilot

JULY 8, 2020

In this chart, for example, you can see that for March 2018 starters, a big retention problem occurs in month 6. That seems to be happening for more recent cohorts at around the same time: April 2018 cohort – month 4 is August. May 2018 cohort – month 3 is August. June 2018 cohort – month 3 is September.

Onboarding KPIs 89

Onboarding KPIs Customer Experience User Testing Analytic Tools 89

The Product Coalition

MAY 19, 2020

Before design, the team already had: Insights from a massive discovery research on the 2018 World Cup Over 3000 detailed observation points from our research system With enough research ammo, they began to build the app. Behind-the-scenes” moment of us testing the app in Porto. all focusing on football. Distribute tasks wisely.

Research Software 84

Research Software Feedback Software User Testing Product Research 84

Intercom, Inc.

AUGUST 1, 2019

Michael and his team created a lucrative reward system for startups , which they were able to do through group purchasing (taking advantage of a vertical that allowed them to buy software packages). I remember first meeting you and Enrique in August 2018, and your team was maybe 30 people? — Brex (@brexHQ) June 19, 2018.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Split

MARCH 30, 2023

This allows changes in the system to be tested with minimal risk of disruption or downtime. Let’s look at how feature toggle usage has evolved over the years, from early manual methods to modern automated systems. – Improved reliability as features can be tested with minimal risk of disruption or downtime.

Reporting Tools 59

Reporting Tools Software Review Data Visualization Artificial Inteligence 59

Alchemer Mobile

JUNE 9, 2020

And then it goes through a process of discovering what’s possible, how big it is, how expensive it might be to develop, and testing it and seeing if it really works and then meets the market. But in the feedback arena, App Store reviews are often measured and managed by a different team. And then the funnel narrows from there.

User Testing 182

User Testing Feedback Software Customer Feedback Data Visualization 182

UX Studio

SEPTEMBER 20, 2018

The work started in April 2018 and took seven weeks. Since they still had an existing version of the product, we decided to run user tests (with mini interviews ) to find out where the customer onboarding process went wrong. I led half of the ten user tests with Bence as an observer. Takeaways: our tips to reduce churn rate.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

UX Studio: Product Management

APRIL 27, 2020

Insights from a massive discovery research on the 2018 World Cup. Over 3000 detailed observation points from our research system. By May 2019 the team already had a lab-validated test app with an early version of all the major features. Behind-the-scenes” moment of us testing the app in Porto. From the Lab to the Jungle.

User Testing 84

User Testing Product Research Research Software Feedback Software 84

Business of Software Conference

OCTOBER 29, 2018

And so, uh, it’s 2018, uh, whether it’s preferred or not, many of us are starting to think about how can we be good at remote teams because of the advantages that affords because of access to talent because of all the nice things, productivity benefits and things like that. They get good feedback and good reviews.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Agile Velocity

MAY 14, 2020

Reference: Harvard Business Review Analytic Services Survey, Sept 2018). Science has proven that introducing change into any system will result in a period of chaos until a new status quo is achieved. Agile Architecture (vs monolithic, tightly coupled systems). And NOW” Sorry. The standard answer: “It depends!”

Agile 98

Agile Feedback Software Analytic Tools Data Visualization 98

The Product Coalition

FEBRUARY 17, 2021

In this article we’ll briefly review the Korean game market and see what kind of players prefer what kind of games. South Korea: audience overview In 2018, about 56% of the total South Korean population of 51 million people were gamers. However, people ages 30 to 50 play a lot of games as well, so don’t overlook this category of users.

Marketing 95

Marketing Crowdsource Weak Development Team Entertainment 95

Userzoom

JUNE 6, 2019

And finally, also the quality of the research results were affected, mostly due to not set standards of outcome. And also, she’s a big fan of system thinking. Soma: Yes, system thinking is real great. To bring the thought of this framework into action, we decided to approach it from a systems perspective.

User Testing 93

User Testing Research Software Product Research UX 93

Lenny Rachitsky

SEPTEMBER 3, 2024

Core product, growth product, and marketing teams must work together to build an integrated system that converts their app’s core value promise into subscription revenue by maximizing each step in the Subscription Value Loop.

User Testing 133

User Testing Feedback Software Framework Onboarding KPIs 133

Intercom, Inc.

MARCH 8, 2018

January 1, 2018 I officially started my role as CEO of my own company, Empire Selling. In terms of trying to figure out the viability of a business while still working, use the time when you’re gainfully employed and getting an income to test content or the technology. In that way, both parties win. It does work 3% of the time.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186