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Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales

Intercom, Inc.

And the challenge is a lot harder in an enterprise context, where the buyer and the user aren’t necessarily one and the same person. Many businesses struggle to strike a balance between freemium’s light-touch customer engagement with the more involved enterprise sales process. Meeting the needs of an enterprise buyer.

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Predictions?—?2019 And Beyond

The Product Coalition

2019 And Beyond The point of making public predictions is not to be correct, but to at some point in future to ponder over the reasons for incorrect interpretation of the present. Currently, it is a missing piece in the company’s vision which is to empower the world’s population to be more and more productive. Prosperous 2019.

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Two Powerhouses, One Vision: How Northpass and Gainsight Will Shape the Future of Digital Customer Education

Gainsight

Our team’s vision, focus, talents, and hard work were central to achieving this milestone. So around this time last year, we revisited and sharpened our vision. Our vision is to elevate customer education into a mission-critical function at every company and build the #1 platform in the category.

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Why Pulse 2019 Will Be Even Better Than Last Year

Gainsight

So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? Speaking of 2020, that’s the theme of Pulse 2019: 20/20. Whether you take 20/20 as a sign of your increasingly strong vision about your customers (you might say you’re “gaining sight”… I’ll be here all night!)

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Top 10 Takeaways From Pulse 2019

Gainsight

Pulse 2019 is over, but I’m still basking in the afterglow. 20/20 Vision for the Next Decade of Customer Success. He’s Head of Enterprise and Mid-Market CS at KeepTruckin, which is a unicorn-status fleet management software company. Go to the Pulse 2019 Recap Page. Go to the Pulse 2019 Recap Page.

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5 Tech Trends in 2019 We Need to Consider as a Design Team

UX Studio: Product Management

In this blog post I picked out 5 Tech trends of 2019 that keep us steamed up, the newest technology they use and how they affect our work as designers: OT – where does it stand in 2019? IOT – where does it stand in 2019? In 2019 the Internet of Things (IoT) will continue to impact the UX Design industry.

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Product in Practice: Bringing the Discovery Habits to WebMD

Product Talk

As the head of Medscape Professional Network Product Management, she defines and leads the vision and strategy for their healthcare professionals’ suite of products and manages global teams. Sandrine joined WebMD when it acquired her previous company, Aptus Health.