Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Centercode

JANUARY 8, 2021

We’ve often described modern technology as highly sophisticated, highly connected, and continuously iterative. The rapid-fire changes of 2020 didn’t change that — in fact, it brought those qualities into sharper relief. It highlighted both the reliability of technology and its shortcomings.

User Testing 98

User Testing Customer Feedback Technical Review Data Visualization 98

The Product Coalition

JULY 8, 2020

Global Services has even named Ho Chi Ming City one of the best cities in the world for software outsourcing due to the attractiveness of the production cost. The local technical skills and competence are constantly growing which makes the Philippines one of the top of mind locations for software development. It releases up to 4.7

Software Developers 78

Software Developers Software Development Reporting Tools Software Review 78

Alchemer Mobile

MARCH 23, 2021

Recent marketplace fluctuations required brands to get creative in their app mobile engagement strategies. App retention can also be used as a trust signal around how well your brand knows its customers. How brands define “successful” retention is extremely dependent on the length of time measured. 90-day Retention.

Research Software 216

Research Software Feedback Software User Testing Data Visualization 216

Alchemer Mobile

FEBRUARY 18, 2021

While travel looks like it will remain relatively unpopular in the first half of 2021 due to COVID concerns, travel brands are gearing up for a surge of travelers in the second half of the year. The way consumers interact with brands through their mobile devices has fundamentally changed – forever. Personalization.

Travel 230

Travel Feedback Software User Testing Strategy 230

Alchemer Mobile

AUGUST 6, 2020

Product managers are rapidly advancing their skills, and as a result, the industry as a whole has had to level-up to compete as the world’s biggest brands continue to adopt a mobile-first approach. In reality, our data shows that brands only hear from less than 1% of their customer base, which we call the “vocal minority.”.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. 2020 was a stress test for recurring revenue businesses. As a CEO friend of mine remarked in March 2020: The things we’re doing in CS these days—and Gainsight is absolutely key to making it happen—are so freakin great.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. This trend shows no signs of slowing down.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

The Product Coalition

OCTOBER 26, 2020

That’s why we have collected the top five user experience agencies in the world that have designed thousands of digital products for the most loved and popular brands. This studio was founded in 2013 by Dima Venglinski and collaborated with top brands like Google, Rolls Royce, Huawei, Bolt, Pipedrive, Atlassian, Zoom, and many others.

Customer Experience 92

Customer Experience Research Software User Experience User Testing 92

Alchemer Mobile

AUGUST 25, 2020

For some brands, they’re moving the mobile app experience out from product and into marketing. In 2020, PMs play a massive role in product strategy and determining the overall customer experience. Due to rapidly-evolving technology, customers have high expectations for the products they use.

Technical Review 130

Technical Review Product Management Product Manager Software Review 130

Alchemer Mobile

MARCH 26, 2021

When we were writing this post, we did a little research to see what other brands were saying about mobile customer experience. Typically, when brands claim this, it’s more of a marketing technique and less of an actual pillar in their product strategy. So, we won’t waste your time. Sound good?

User Testing 257

User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

MARCH 30, 2021

The pressure is only increasing due to the influence of the pandemic, as more consumers begin to shift their preference to the comforts of home. Otherwise, they won’t choose a company with a tarnished brand image. Is there a way for companies to produce such technically complicated solutions with less financial and effort contribution?

Reporting Tools 91

Reporting Tools Technical Review User Testing Data Visualization 91

Alchemer Mobile

MAY 25, 2021

Wherever love leads you—from engagement to wedding and decorating your first home—we’re there, combining compassionate customer service with modern tools and technology.”. Biggest strength: Ratings and reviews. Usually, ratings and reviews are one of the first indicators that something is amiss within the mobile app experience.

Customer Experience 147

Customer Experience Reporting Tools Data Visualization Technical Review 147

Bain Public

NOVEMBER 3, 2021

(Montreal, Canada) - A new era of digital information is beginning at Métro Média , a Bain Public alumni client, with the release of their brand new mobile application that is now available on the Apple App Store and the Google Play Store. Métro Média, was first introduced to Bain Public in the summer of 2020. Working With Métro Média.

Branding 52

Branding Technical Review Customer Experience Roadmap 52

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. Under Sir Jack, I felt so much more free to talk about some of my more insane ideas, like GameStop back in October of 2020. It can’t just be built on decentralized tech or made only for cat and dog pictures.

Analytic Tools 117

Analytic Tools Research Software Data Visualization Technical Review 117

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. After booming for the best part of two decades, a number of factors coincided to transform the SaaS landscape and tech more broadly. Niamh O’Connor , Brand Editor. As we know, we’re in the middle of a tech industry slowdown.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

OCTOBER 6, 2020

The tech-savvy people were the first once to adopt these on-demand apps. On-demand apps help facilitate multiple brands to grow at an exponential rate. By the end of 2020, around 7.6 Ratings and reviews Another feather in the cap added by these on-demand apps is the feedback system.

Feedback Software 138

Feedback Software Technical Review User Testing Systems Review 138

Alchemer Mobile

MARCH 11, 2021

Unfortunately, app store reviews are often the only easily-accessible place (aside from social media) for customers to air their grievances. Fun fact: The number of surveys sent in 2020 increased by 50% year-over-year (for more mobile engagement benchmarks like this, register for our upcoming webinar ). Why is this? Love Dialog.

Feedback Software 173

Feedback Software User Testing Customer Feedback Customer Experience 173

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Taking into account the expanding usage of technologies in the financial industry, there is no wonder people started wondering how to make a fintech app. What is fintech?

Research Software 118

Research Software Feedback Software Reporting Tools Data Visualization 118

The Product Coalition

JANUARY 12, 2021

Although 2020 has made marketing a more difficult challenge for the typical business?—?with With the right strategies in place, effective SEO improves the visibility of your company and boosts brand awareness. A brand that uses strong SEO techniques will rank well on Google’s first page for its most relevant keywords?—?connecting

Marketing 132

Marketing Strategy Advertising Customer Experience 132

freshtrax

OCTOBER 19, 2021

Accounting for nearly 22% of global mobile game player revenue in the first nine months of 2020, Japan totaled more than $1 billion. First, here’s the technicalities on how to localize the game: 1) Creating a Localization Kit. So it’s no surprise that companies want to localize their games for the lucrative Japanese market.

Research Software 111

Research Software Marketing User Testing Software Review 111

UX Planet

DECEMBER 11, 2023

The last time I personally recommended learning resources— let’s just say a few brands weren’t particularly enthusiastic I left them off the list. Where would the world be without the lasting impact of Voice Tech Global? CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year.

Technical Review 97

Technical Review Certifications Software Review Feedback Software 97

Mind the Product

SEPTEMBER 1, 2020

April Dunford’s mtpcon Digital 2020 keynote on positioning was so good that we couldn’t pass up the opportunity to dig deeper into the topic with her. April Dunford’s mtpcon Digital 2020 keynote on positioning was so good that we couldn’t pass up the opportunity to dig deeper into the topic with her.

Positioning 113

Positioning Product Research Customer Experience Feedback Software 113

UX Studio: Product Management

NOVEMBER 24, 2020

There are big players in every industry that have made their brands recognizable worldwide. In April 2020, we became an official Zeplin agency member as one of the youngest and fastest-growing product design companies in the world. Besides, we are ranking among the top companies according to the Clutch Global award 2020.

Product Research 115

Product Research Research Software Software Review Technical Review 115

The Product Coalition

DECEMBER 15, 2020

buyers in 2020. Descriptive product name The name should reflect more than the product category and brand. It usually includes the category (shirt, watch, drill), brand, model, main features. This is especially important for apparel and accessories, as users might want to review the accessories or prints carefully.

Feedback Software 129

Feedback Software Technical Review User Testing Customer Feedback 129

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 89

Research Software UX Feedback Software User Testing 89

freshtrax

AUGUST 31, 2021

btrax recently underwent a major relaunch of its brand. In this rebranding, not only the brand elements, but also the company’s vision, cultural values, and services were all redesigned to create a truly new btrax. Limitations of relying on the “Silicon Valley” brand. Background to the Rebranding.

User Testing 105

User Testing Research Software Branding Workshop 105

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. The biggest, in August, we turned 10.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

UX Studio: Product Management

AUGUST 25, 2021

Due to the pandemic, we can expect that contextual studies will be off, and everything will be forced into a remote setting at least until 2022. Due to the pandemic, people are spending more time than ever on their devices. This also has an impact on how users interact with apps and technologies in general.

Research Software 104

Research Software User Testing Customer Experience Product Research 104

The Basics of Product Management

JUNE 7, 2020

Before proceeding, it may be a good idea to review the exact role definitions. If you are aiming for technical product manager skills, then try adding SQL, R, etc. Product Manager jobs in startups generally do require some level of technical knowledge. Product Management Skill Set. Nobody learns these skills in school.

Certifications 52

Certifications Product Management Product Manager Research Software 52

The Product Coalition

MARCH 22, 2021

In this piece, we’ve gathered some of the most talented and productive UX professionals in 2020. Top UX Agencies in 2020 1. Work & Co has gained the trust of tech giants, so you can trust in their skill. based on 19 reviews on Clutch.co. Take a closer look and find the company just for you. and Facebook. and Facebook.

UX 96

UX Research Software Feedback Software User Testing 96

UX Studio: Product Management

FEBRUARY 20, 2024

Professionals, such as content strategists, accessibility experts, marketers, and brand designers, can also benefit from it. Also, a design system needs to be adapted to the evolution and changes within a brand. Style Guide A style guide contains guidance on branding, focusing on logos, colors, typography, and other graphical assets.

Research Software 76

Research Software Systems Review Customer Experience UX 76

Product Talk

JANUARY 19, 2022

2020 and 2021 brought many changes to my business. And in 2020, I launched my membership community. Here’s one review from a Continuous Interviewing course participant. Advances in technology are allowing us to grow our class sizes without compromising the student experience. This year is no different. I can’t wait.

Product Research 196

Product Research Workshop Weak Development Team Books 196

Usersnap

MAY 6, 2020

Customer-oriented strategies are fast becoming the road to success in today’s highly transparent tech environment. Your brand is no longer just the image you paint, the opinions of the customers are becoming louder. Research shows 84% of people trust online reviews when purchasing a product.

User Testing 95

User Testing Customer Feedback Customer Experience Feedback Software 95

Alchemer Mobile

MARCH 18, 2021

Brands shifted focus to improving long-term retention. Brands only lost an average of 4% of consumers in this group thanks to precise segmenting and proactive, personalized outreach. Almost all apps experienced significant change in their DAU due to COVID-19. The data runs through all of 2020.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

BrainStation Product Management

JANUARY 26, 2021

You can watch the full panel discussion here: 2020 was a year that transformed retail, forcing brands to reconsider and re-invest in the way they market and sell their products among increased online competition. billion in social commerce sales expected by the end of 2020. Focus on Your Brand Story.

Customer Experience 52

Customer Experience User Testing Data Visualization Branding 52

UX Studio

APRIL 6, 2023

2 – Parachute Design Canada-based boutique web designing company specializing in website design, SEO, custom logo design, and branding since 2003. They provide custom web design services that help clients achieve their brand and digital marketing objectives. Anjelika Kour founded the women-owned web design company in 2015.

Research Software 52

Research Software User Testing Product Research Data Visualization 52