The Product Coalition

SEPTEMBER 13, 2022

Cloud eCommerce refers to the remote network practice of servers to use applications, store, and process data via the Internet. So eCommerce firms need to optimize their spending and gain insights into their operations. We predict US retail eCommerce sales growing 16.1% We predict US retail eCommerce sales growing 16.1%

Data Visualization 120

Data Visualization User Testing Software Developers Software Development 120

Amplitude

JUNE 23, 2020

New in Analytics. Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Pathfinder now counts total conversions for a given sequence you select on the chart, and visualizes it at the top of the page. Visit our docs , or watch this demo to see how it works: Historical Count.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Indicative

JUNE 11, 2020

According to a 2020 survey from the Game Developers Conference (GDC), 62 percent of respondents said that they spend more than 46 hours per week on the job. . Analytics, especially, is a sharp contrast to creative, so it’s often challenging to find alignment around a quantitative picture. Data can help. . Free up time.

Data Visualization 131

Data Visualization Customer Experience Product Research User Testing 131

Amplitude

AUGUST 7, 2020

Today we are thrilled to announce the release of Templates, a workflow tool to leverage your existing Amplitude dashboards to empower new teammates, and apply previous work to new product initiatives. Public links allow you to share charts and dashboards without granting the viewer full access to your Amplitude org.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Dashboard 52

freshtrax

FEBRUARY 7, 2020

SF Pitch Night 2020: Think Global, Pitch Local was a great night for up-and-coming startups to showcase their innovative ideas, products, and services. SF Pitch Night 2020 is a bridge between startups and like-minded individuals from the Bay Area and Japan. Does the product or service have a Global Impact? First Place.

Software Review 86

Software Review Startups Systems Review Data Visualization 86

Userpilot

MARCH 11, 2022

Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping. Reports, statistics, and product benchmarks give you hard data on trends in the product world.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Alchemer Mobile

JANUARY 12, 2021

Use a real-time feedback tool such as Apptentive to quickly identify bugs, receive validation on core features, and inform your product roadmap. We highly recommend reading through our 2020 Mobile App Benchmark Report to see data from 5,000+ active users across 800+ mobile apps. They say a picture says a thousand words.

Feedback Software 147

Feedback Software Data Visualization User Testing Reporting Tools 147

Gainsight

DECEMBER 27, 2019

With 2020 just around the corner, now is the perfect time to catch up on Gainsight’s top product experience blog posts of 2019. Data is key to product growth, but monitoring it isn’t as easy as it used to be. Improving the feedback loop between CS and Product doesn’t have to mean introducing a new software tool. REQUEST A DEMO.

Customer Experience 97

Customer Experience Article Feedback Software Analytic Tools 97

Userpilot

JULY 19, 2021

Speed, convenience, how helpful the employees were, and friendly service were shown to be the must-dos with each being “important” to 70% of customers. Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools. Source: www.superoffice.com.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

eG Innovations

FEBRUARY 12, 2021

solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. – Global Workplace Analytics. Citrix Monitoring Tools & eG Enterprise Complement Each Other.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

APRIL 10, 2023

The benefits of the freemium model include lower customer acquisition costs and access to vast amounts of customer data. Book the demo ! Product usage data: lots of users mean lots of usage data that can be used to iterate on your MVP. Track product usage with an analytics tool. What is a freemium strategy?

Feedback Software 91

Feedback Software Analytic Tools User Testing Strategy 91

Userpilot

DECEMBER 7, 2021

In his words: “there are visual designers who only worry about the aesthetics. Then there are UX designers who do visual design plus a whole lot of other stuff.” To do this, they create customer-friendly visual elements that improve the usability and accessibility of a solution. ” UX designer. User empathy.

UX 98

UX Research Software User Testing Analytic Tools 98

Userpilot

MAY 5, 2021

Basically, anytime data passes between people and/or systems, a workflow is created. Today, we’ve created a list of the 5 best SaaS and enterprise onboarding workflow software tools for 2021. The goal is to bring users to your activation point when they link their accounts, import data, or perform the key activities you have set.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

The Product Coalition

JUNE 17, 2020

2020 is only halfway done, but it already was a big year for Product Management. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

Mixpanel

APRIL 27, 2022

In our chat, Ghosh talked to us about his go-to PLG tactics, how product analytics and cultivating a data-informed culture play important roles, and what the biggest challenges can be when transitioning teams and companies into PLG-heavy motions. One of them was creating a “try now” demo experience.

Data Visualization 80

Data Visualization Customer Experience User Testing Customer Feedback 80

Indicative

JANUARY 14, 2021

Let us now look at how these cohorts are broken down and visualized. . Note: The above visual uses sample data, but this latter variable can be any event that makes sense for your app—for example, upgrading from a free plan or trial to a paid plan. Their data suggests that “challenges” lead users to 22% higher step counts.

User Testing 91

User Testing Data Visualization Customer Experience Analytic Tools 91

Userpilot

SEPTEMBER 14, 2022

Source: 2020 State of Product Marketing report. Using data from your research, you can create customer personas – detailed profiles of your ideal customers. Imagine you have created a tool that helps with building CVs. This data will be vital in understanding whether or not your product launch was successful.

Feedback Software 95

Feedback Software Product Research Research Software Product Marketing 95

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? We also look at: The importance of events analytics Different types of events you can track Best events analytics tools Excited? Server-side event data reaches your app via API.

Data Visualization 85

Data Visualization Analytic Tools Events Feedback Software 85

Business of Software Conference

NOVEMBER 30, 2020

April Dunford BoS USA Online 2020 from Business of Software Conference. And you jump into a demo, and you demo all the features. For us, it works because it’s easy, we’re very comfortable with demoing features. And they jump into the demo. Video, Slides, & Transcript below. Upcoming Events.

Research Software 64

Research Software User Testing Positioning Product Research 64

Gainsight

JANUARY 8, 2021

They also spoke about what insights they gathered from customers, key internal stakeholders, and Adobe’s in-product framework where they build out their guides. She also works closely with field teams, including CSMs, to drive retention and bring their insights back to the Product Management team to improve the product.

Analytic Tools 52

Analytic Tools Data Visualization Onboarding KPIs User Testing 52

Userpilot

AUGUST 26, 2021

SaaS product management refers to software-as-a-service and is cloud-based software that is accessible from any device with an internet connection and web browser. With SaaS product management, the product owner can track product analytics to see how customers are using an app and optimize the experience based on user data.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Intercom, Inc.

JUNE 9, 2020

What will be necessary to ensure long-term growth in the post-pandemic world, especially as our customers’ needs continue shifting in ways we can’t yet predict? Leaders who want to build resiliency must make fast decisions with just enough data to back them up. Neil Webb (@neilmwebb) March 31, 2020.

Strategy 197

Strategy Feedback Software Customer Experience Reporting Tools 197

Gainsight

NOVEMBER 27, 2019

Your 2020 Customer Success Strategy. for annually based on long-term forecasts in service of a bigger overall strategy. Implement those tools and processes. Implement those tools and processes. Your Customer’s 2020 Success Strategy. And the point I’m trying to make is that it’s already too late.

Customer Experience 59

Customer Experience Customer Feedback Data Visualization Technology 59

Mixpanel

JUNE 23, 2020

And it’s the answers to those questions that allow businesses to build the kind of engaging experiences that people have come to expect in 2020. As experience researchers, a key function of our role is to lead debriefs across departments, using our unique skills to facilitate conversations and help turn data into action.

B2B 52

B2B User Testing Research Software Product Research 52

Mixpanel

JUNE 23, 2020

And it’s the answers to those questions that allow businesses to build the kind of engaging experiences that people have come to expect in 2020. As experience researchers, a key function of our role is to lead debriefs across departments, using our unique skills to facilitate conversations and help turn data into action.

B2B 52

B2B User Testing Research Software Product Research 52

Userpilot

AUGUST 31, 2021

<Bug fixes> Bug fixes for issues customers have reported ordered by level of impact to users. Userpilot happens to be a great tool for building these types of in-app release notes without any coding involved. It's great because it lets you leverage the user analytics data and NPS scores to personalize your release notes.

Feedback Software 98

Feedback Software Analytic Tools User Testing Data Visualization 98

Gainsight

APRIL 13, 2020

The demand for subscription services is on the rise. Gainsight PX Product Analytics Aggregated Stats Q1/2020. COVID-19 led to a new era where working remote and online services are becoming existential for almost every industry. Join us for a demo to see how we can help you today.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 52

Gainsight

JUNE 11, 2019

As the last year of the decade, we wanted to look ahead to what our industry would look like in 2020 and beyond, and let me tell you: it’s going to be incredible. I hesitate to call them “predictions,” because we already see them happening, and you don’t need to be Nostradamus to see them continuing and accelerating.

Feedback Software 58

Feedback Software Data Visualization Customer Feedback User Testing 58

Intercom, Inc.

JUNE 23, 2022

The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs. And working at G2, she has access to a lot of data about what people are looking for.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

Userpilot

FEBRUARY 12, 2021

However, our State of SaaS Product Onboarding study we did in 2020 (2021 report coming soon!) The freemium business model is great for SaaS because it can help boost growth, build your brand, collect user data and test your product. Self-service -There are low overhead costs for supporting free users.

User Testing 98

User Testing Reporting Tools B2C Onboarding KPIs 98

Userpilot

MARCH 20, 2023

With so many companies prioritizing their customer service efforts for a good reason, we decided to list 13 emerging customer service trends that can help you exceed customer expectations and drive business growth. One of the foremost customer service trends today is offering self-service options.

Reporting Tools 94

Reporting Tools Data Visualization Analytic Tools Research Software 94

Gainsight

JULY 20, 2020

Ironically, Commvault already had a very successful “white-glove” model of customer success, with over 60 staff delivering the highest quality enhanced service on a global basis. They had limited data imports and limited visibility to their global accounts and service coverage. A lot of Blood, Sweat, and Tears .

Customer Experience 52

Customer Experience User Testing Data Visualization Leadership 52

Intercom, Inc.

FEBRUARY 7, 2019

How do you name an all-in-one solution for a plethora of problems, which – until now – have required individual tools? Coda’s purpose: prove that docs can be as powerful as apps – and provide an elegant solution to the problems of 2020, not 1980. We’d ask a team, “What tools do you use at work?”

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Innovatemap

AUGUST 12, 2021

It was a record year for VC in 2020, despite the pandemic and the economic downturn, according to the National Venture Capital Association. I’ll provide insight on how to intrigue and impress potential investors at the seed stage. Some investors even deem it unacceptable to come to a pitch with no product to demo.

Startups 52

Startups Product Research User Testing Research Software 52

Userpilot

JULY 8, 2021

Product Management Training by Mind the Product is a self-paced course for mid-career product managers based on insights from the largest product community in the world. Using relevant tools as a product manager. Measuring a product’s progress with data. Without any one of these people directly reporting to you.

User Testing 70

User Testing Research Software Analytic Tools Feedback Software 70

Gainsight

JANUARY 12, 2021

As a result, the customers we work with tend to be aspirational, a self-service, scrappy group. One type of webinar is office hours, where product experts run online demos in a live environment to show daily users how to use our products. Webinars : In 2019, we hosted one webinar for customers, and in 2020 we hosted twenty-six.

User Testing 59

User Testing Webinar Onboarding KPIs Technical Review 59