The Product Coalition

AUGUST 25, 2020

The overlap of technological excellence and enterprise processes gives birth to new digital trends spanning different industries. It leaves a slight touch on almost all our everyday activities by changing how financial, retail, healthcare services, and enterprises operate today. Win-Pro Consultancy Min. project size: $1,000 Avg.

Research Software 83

Research Software Feedback Software Consulting Artificial Inteligence 83

Business of Software Conference

SEPTEMBER 1, 2022

since 2020 Q1 (Pre-covid). Breaking Into Enterprise Customers at Shopify. Shopify Plus was launched in 2014 to offer large & hypergrowth businesses a customizable enterprise platform without the cost of existing options. Shopify Plus has grown ~2x (!!) From ~14,000 to ~27,000. We're looking at close to 30,000 by EOY.

Enterprise 52

Enterprise Customer Experience User Testing Differentiation 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlighted the growing influence the product management discipline has over the toughest challenges facing organizations today, such as digital and strategic transformation.

Data Visualization 101

Data Visualization Reporting Tools Customer Feedback Artificial Inteligence 101

Userzoom

DECEMBER 11, 2019

As we wrap up another thrilling and fast-paced year in the life of the experience industry, it’s time to take a quick breath, take stock of how far we’ve come and think about what’s in store for 2020. In 2020, more CX Pros will understand that the current way to measure CX is rather limited and reactive.

Data Visualization 92

Data Visualization User Testing UX Research Software 92

Intercom, Inc.

MAY 25, 2022

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We’re growing alongside our customers. Can Intercom do that?

Reporting Tools 252

Reporting Tools Customer Experience Data Visualization Software Review 252

The Product Coalition

OCTOBER 26, 2020

Fireart Studio Fireart Studio is a boutique design and software development company headquartered at the heart of Poland?—?Warsaw. Since the establishment, this team has shipped more than 700 successful projects for businesses of all sizes, including startups, SMEs, medium-sized businesses, and large enterprises. Just keep on reading!

Customer Experience 91

Customer Experience Research Software User Experience User Testing 91

Indicative

SEPTEMBER 8, 2020

Our engineers have been busy this month developing a number of improvements to empower you to get the results you’re looking for. Indicative is making it easier to share your query results with a new addition to our reporting suite, available for Enterprise customers. Check out what’s new: Explore Users who Dropped Off.

Data Visualization 59

Data Visualization Reporting Tools Feedback Software User Testing 59

Userzoom

NOVEMBER 18, 2019

What are the top challenges that UX professionals will face in 2020 and what can we do to solve them? Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. 1) Inclusion within the product development process.

User Testing 91

User Testing Product Research UX Data Visualization 91

eG Innovations

FEBRUARY 17, 2020

OK, probably not what you have been thinking as the clock struck midnight, but it should be part of your professional goals for 2020. This is where monitoring products will look to continue innovating in 2020. They are still there and available, although they will be End of Maintenance in March 2020 and End of Life June 2020.

Data Visualization 59

Data Visualization Analytic Tools Reporting Tools Weak Development Team 59

Gainsight

DECEMBER 20, 2020

Specifically, the Customer Success world learned 10 important lessons in 2020: 1. 2020 was a stress test for recurring revenue businesses. As a CEO friend of mine remarked in March 2020: The things we’re doing in CS these days—and Gainsight is absolutely key to making it happen—are so freakin great.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Gainsight

AUGUST 6, 2020

For legacy enterprise software companies, this game of “kick the can down the road” often plays out in terms of their strategy around “transformation.” Customers are happy to ride their enterprise applications down the old model as long as they can. 2020 is a big year for everyone.

Analytic Tools 52

Analytic Tools Feedback Software Technical Review Technology 52

The Product Coalition

MARCH 25, 2022

At the beginning of this century, the term was used mostly for enterprise solutions, but with time, more customer-focused solutions appeared on the market. One of the deciding factors for the fintech market to be that voluminous is banks investing in and supporting technological development.

Research Software 115

Research Software Feedback Software Reporting Tools Data Visualization 115

The Product Coalition

MARCH 9, 2020

A pattern I’ve seen 4 or 5 times seems worth describing, since other folks may be experiencing it: a very early-stage B2B/enterprise company brings on a full sales team before finding product/market fit. First, let’s recapping the basics of why we hire enterprise sales teams and what they do. “Always Be Closing!”

User Testing 78

User Testing Enterprise Weak Development Team Product Research 78

Indicative

SEPTEMBER 8, 2020

Our engineers have been busy this month developing a number of improvements to empower you to get the results you’re looking for. Indicative is making it easier to share your query results with a new addition to our reporting suite, available for Enterprise customers. Check out what’s new: Explore Users who Dropped Off.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software User Testing 52

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. Journeys is part of the Amplitude platform and is available for all Scholarship, Growth and Enterprise customers to try through an open beta starting today.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

JANUARY 20, 2020

we have created a list of the best video production companies in 2020 based on the complex research of the company’s profiles, customer reviews, and rankings on authoritative B2B information web-resources, such as Clutch, GoodFirms, DesignRush, IT Firms, and others. Feel intimidated by the notion of creating an explainer video?

Research Software 78

Research Software Feedback Software User Testing Product Research 78

Revulytics

DECEMBER 16, 2019

If you’d like to immerse yourself in product management learning alongside fellow product leaders in 2020, here are our top picks that you don’t want to miss: Mind the Product, San Francisco, CA. Date: July 13-14, 2020. The majority of the attendees are from business and enterprise software/SaaS, consumer and web. ProductCon.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Product Talk

JANUARY 3, 2024

Through the course, Mike developed his listening skills, created better relationships with members of the sales team, and began to use the insights he gathered to improve the product offering, make a positive impact on company revenue, and earn several promotions along the way.

Product Research 210

Product Research Customer Experience Research Software Reporting Tools 210

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. To learn more surprising stats from the report, download the 2020 Product Management Insights Report infographic or the full 2020 Product Management Insights Report.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

DISQO

FEBRUARY 24, 2020

Today, we published the findings from our 2020 Product Management Insights Report , which highlights the growing impact that product management has on organizational growth. To learn more surprising stats from the report, download the 2020 Product Management Insights Report infographic or the full 2020 Product Management Insights Report.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52

Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. Developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience. Mobile in-app feedback tools & solutions. Apptentive. Supporting tech.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Modus Create

MARCH 31, 2022

Forge is Atlassian’s next-generation cloud development platform. Announced in 2020 and released for general availability in 2021, Atlassian Forge allows development teams to create applications for Jira, Jira Service Management, Confluence, and Compass, with more products slated for the Forge platform in the near future.

Development 98

Development Data Visualization User Testing Software Review 98

Amplitude

DECEMBER 22, 2020

Available to customers on the Scholarship, Growth, and Enterprise plans. Available to customers on the Scholarship, Growth, and Enterprise plans. Currently in closed beta, for customers on the Scholarship, Growth, and Enterprise plans. Currently in closed beta, for customers on the Scholarship, Growth, and Enterprise plans.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Government 52

Amplitude

OCTOBER 16, 2020

In 2020, this mission took on new meaning. ” In 2020, there were more than 130 days where more than $2 billion was spent on ecommerce. Before 2020, there were two such days per year. ” Four out of five product managers say users have developed new and lasting habits. “Retain to sustain.”

Data Visualization 64

Data Visualization Embedded Analytics Onboarding KPIs Analytic Tools 64

The Product Coalition

DECEMBER 22, 2022

Learn from the finest to create your top-tier product or keep up with the most recent SaaS developments. Design, development, testing, launch, and maintenance are the stages involved in the creation of Saas software. Therefore, software development services are also provided with higher efficiency than before 3.

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Modus Create

APRIL 6, 2020

However, Atlassian was able to quickly shift and make this past week’s Atlassian Remote Summit 2020 happen virtually, emphasizing co-founders Mike Cannon-Brookes’ and Scott Farquar’s focus on the cloud as an enterprise solution. Introducing Atlassian Cloud Enterprise. So, if your team…. Image courtesy of Atlassian.

Software Review 52

Software Review Data Visualization User Testing Enterprise 52

The Product Coalition

OCTOBER 27, 2020

As part of the follow-up, I’m looking into the APIs offered by ASX100 companies and, for no scientific reason, chose to start with an analysis of NAB’s developer portal. I get the sense that this is a modern API designed for developers. are generally the actions or tasks that a developer is trying to do.

Software Review 148

Software Review Research Software Technical Review Naming 148

Gainsight

MARCH 1, 2021

In July 2020, Jamf debuted on the NASDAQ in a $100 million IPO. Jamf is a bridge between the legendary Apple user experience and the enterprise demands of IT needs. . We set a vision in 2015 to empower twenty million people by 2020. Developing and improving the customer relationship became my task.

Customer Experience 52

Customer Experience User Testing Customer Feedback Data Visualization 52

Alchemer Mobile

AUGUST 6, 2020

The Two Most Impactful 2020 Product Management Trends | With digital transformation and customer experience at the forefront of most enterprise brand strategies in 2020, product-focused roles are changing drastically. We hope these quotes leave you feeling inspired and energized. Core Mobile Product Management KPIs.

Feedback Software 179

Feedback Software User Testing Data Visualization Product Research 179

The Product Coalition

APRIL 13, 2020

what are the undeniable reasons proving that the “ black swan of 2020 ” can be not only a big business disaster but also a big opportunity ? Enterprises are actively thinking about how to find alternative suppliers. How many startups will survive the COVID-19 economic crisis ? How not to give up during the global crisis ?

Startups 130

Startups Finance Travel Product Research 130

The Product Coalition

SEPTEMBER 9, 2021

Think back to the way business was conducted in 2020. Not to mention that as more physical events went virtual, the need for scalable, easy to deploy video solutions within the enterprise skyrocketed. Building a New Live Experience. Before embarking on our quest to redesign the live video engagement experience? Lessons Learned.

Reporting Tools 104

Reporting Tools Feedback Software Customer Communications Customer Experience 104

Product Talk

APRIL 21, 2021

And I like to set the tone that this framework was developed and co-created with dozens of teams from all over the world. In fact, the events in the world in 2020 are what really motivated me to dig in and start to explore this topic. In 2020, we saw a lot of social justice issues arise around the world.

Product Research 291

Product Research User Testing Research Software Analytic Tools 291

Intercom, Inc.

JULY 29, 2021

Well, at the beginning of 2020, no one had the playbook for that. But looking at BrowserStack, looking at the product they had, the market, the growth rate, the customers they already had in Europe… And they were looking for somebody to scale out their enterprise business across Europe. We have SMB mid-market enterprise.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Intercom for Enterprise. Zara Burke , Principal Editor.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Modus Create

FEBRUARY 16, 2022

38% of large enterprises plan to spend over $1 million on digital initiatives in 2022. After being disrupted by nimble, agile players for decades, large enterprises are fighting back with significant investments in digital initiatives. Executives in larger enterprises are more likely to understand the importance of digital initiatives.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Userpilot

DECEMBER 11, 2019

2020 is set to be a big year for SaaS. As you develop these and transform them into actual product designs, you can start to build up the whole journey from idea to finished product. UserTesting offers a very comprehensive way of testing your product, making it the perfect tool for Enterprise companies. Productplan.

Data Visualization 53

Data Visualization Feedback Software Research Software Analytic Tools 53

Melissa Perri

OCTOBER 31, 2019

If you’re enterprise, you typically have a large portfolio of products that all need work done to them, but it has to be balanced with your budget. So as you go into 2020 planning, ask yourself, do I have a strategy that enables my teams to prioritize? Providing structure around that mess is not enough.

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Framework Data Visualization Leadership Strategy 293