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Why Great Ideas Fail in Finance: It’s Not the Digital Product, It’s the UX

UX Planet

Finance faces the same reality: bold, user-first design delivered through seamless digital platforms is what separates the leaders from those destined to become footnotes. billion in 2020. Dont Just DigitizeRevolutionize EPAM research (2020) shows 63% of people choose their primary bank based on trust.

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Usability testing: the complete guide

UX Planet

How to plan, conduct and report usability studies. Introduction If you’re responsible in some way for a digital product or system, you should be doing usability testing — whatever your sector, industry or role. Risk of exclusion  — in some sectors there are no competitors, e.g. some health or government services.

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Predicting and Preventing Churn with AI

Gainsight

With the emergence of AI-powered customer intelligence software , businesses now have a transformative tool to predict churn risks and act before customers leave. In fact, according to CallMiner Churn Index 2020, as reported by Forbes , U.S. companies lose $136.8 billion per year due to avoidable consumer churn.

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How Medtech Companies Can Improve User Experience with Userpilot

Userpilot

Digital‐health adoption exploded during the pandemic, with McKinsey reporting a 78-fold increase between February and April 2020 , before things settled back into a steadier growth curve. The fact that most Medtech solutions require specialized knowledge and training to operate. points below the 46.9% The main culprits?

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Monetization Monitor: Monetization Models and Pricing 2020

Customers demand—and suppliers offer—a diverse mix of monetization models for Software and Digital Services related to IoT Devices. Despite this problem, many suppliers have yet to take the step towards solutions that would provide them with these insights. Reliable insights aren’t getting easier as technology evolves.

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What’s in your stack: The state of tech tools in 2025

Lenny Rachitsky

Subscribe now For more: Lennybot | Podcast | Swag | Hire your next product leader | My favorite courses I’ve always been fascinated by what tools people choose to use in their work. ” we asked people what tools they most love, what tools frustrate them, and what they’d change if they could. 5% use Bolt.

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Multi Factor Authentication for Synthetic Monitoring for AVD

eG Innovations

MFA Failures and High-Profile Breaches The postmortem-like analysis of several high-profile breaches that could have been avoided if MFA was in-place have raised awareness of the need for IT administrators to identify systems that are not enforcing MFA. It is however worth reading the Library’s own full report, available here: bl.uk/home/british-library-cyber-incident-review-8-march-2024.pdf/.

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Monetization Monitor: Software Usage Analytics 2020

Yet many software suppliers still struggle to get accurate insights into usage. Revenera’s 2020 Software Monetization and Pricing survey gathers input from leading software companies and provides you with key insights. Other deployment models aren't far behind (68% of on-premises and 71% of embedded software suppliers).

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2020 Database Strategies and Contact Acquisition Survey Report

This report aims to highlight the current state of B2B database and contact acquisition strategies and organizations’ goals to leverage data to fuel their go-to-market strategies in 2020 and beyond.

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Research Report: The State of Community Management

Online communities provide a wealth of benefits for organizations; they impact a variety of customer activities, boost engagement, and provide a range of transformative business services. In short, a well-maintained community will provide immense brand value and elevate the customer experience.

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7 Questions Every App Team Should Ask

In its 2020 Embedded BI Market Study, Dresner Advisory Services continues to identify the importance of embedded analytics in technologies and initiatives strategic to business intelligence. Discover the top seven requirements to consider when evaluating your embedded dashboards and reports.

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The Role of Artificial Intelligence in Pandemic Response: Lessons Learned From COVID-19

In March 2020, the world was hit with an unprecedented crisis when the COVID-19 pandemic struck. health reporting standards. As the disease tragically took more and more lives, policymakers were confronted with widely divergent predictions of how many more lives might be lost and the best ways to protect people. Modernization of U.S.