UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. Our flat company model at the time, enabled the first joiners to form the company together. Happy birthday, UX studio!

Research Software 89

Research Software UX Feedback Software User Testing 89

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Atlassian

FEBRUARY 9, 2022

In short, we used our own products to vastly improve the end-user customer experience while consolidating and automating the data flow so our support team can make better decisions, faster. It was built to serve a much smaller company, at a time when we had fewer services and a fraction of the employees.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

eG Innovations

AUGUST 23, 2022

Leveraging Azure Advisor to reduce costs is a common strategy for users deploying services such as Azure Virtual Desktop (AVD) on Azure at scale. Tracking Azure Advisor Recommendations in eG Enterprise. eG Enterprise supports agentless monitoring of Azure subscriptions. Operational Excellence. High Availability. Performance.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Systems Review 52

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. We did it for you instead!

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Userpilot

JUNE 4, 2021

Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list. WalkMe is a cloud-based platform that helps product managers and customer success managers to manage in-app experiences and create product tours. We know the struggle is real.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Alchemer Mobile

MARCH 18, 2021

The report is meant to serve as a yardstick for companies seeking to understand how their customer feedback and engagement metrics stack up against the market, and includes mobile benchmarks across 10 main categories and 20 subcategories. Almost all apps experienced significant change in their DAU due to COVID-19. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Intercom, Inc.

APRIL 28, 2022

The idea behind the funnel is quite simple – marketers craft campaigns to capture potential customers’ attention and slowly nurture them until they are ready to be handed off to the sales team, which guides them through the purchasing stage until they become paying customers and, hopefully, loyal advocates. Short on time?

Feedback Software 118

Feedback Software Research Software Customer Experience Data Visualization 118

Userpilot

APRIL 23, 2021

It stands to reason when you think about how much time and money you spent building your product. You’re not going to recoup all that investment with just one round of monthly payments per customer. Categorize user feedback 4. Don’t provide experience flows to users who don’t need them 6.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

Alchemer Mobile

MAY 19, 2021

Now, more than ever, your customers want to be heard. To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Alchemer Mobile

NOVEMBER 10, 2022

You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. But in truth, there’s never been a better time. Now, more than ever, your customers want to be heard. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. What is user onboarding?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. Short on time? We often blow stressful situations out of proportion.

Reporting Tools 118

Reporting Tools Research Software Technical Review Product Research 118

eG Innovations

NOVEMBER 30, 2021

Since early 2020, there has been a massive growth in the number of active Microsoft Teams users and organizations deploying Teams; now, there are more than 200 million monthly active users across the globe. Multimedia processing, however, can quickly send the end-user experience south. Optimized Delivery of Teams.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

BrainMates

DECEMBER 7, 2021

December 1st, 2021 was a stunning day in Sydney. One thing became clear, whatever the reason it is systemic, significant, and unsustainable. Whether for or against the policy, one question, however, remains, how large of an organisation do you need to be to absorb the time cost of developing junior members fresh out of university?

Software Review 52

Software Review Technical Review Systems Review Customer Experience 52

Userpilot

JULY 12, 2021

SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. Fullstory is a session recording tool that recreates user sessions by combining user data with the session recording to give you an accurate picture of user behavior. Why is analytics important for SaaS?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Modus Create

MARCH 14, 2023

A question that spawns a new answer every time it’s asked. It’s not a one-time project with a finish line but a strategic capability that helps teams evolve in a way that best suits their interests. AVP cut marketing costs for Audi by 30% and reduced its time to market from weeks to hours. What is digital transformation?

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

The Product Coalition

SEPTEMBER 23, 2022

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. A blockchain is a distributed database that stores information about transactions of system participants in the form of a chain of blocks. Let’s look at four options for using blockchain in marketing.

Analytic Tools 120

Analytic Tools Feedback Software Data Visualization Marketing 120

Gainsight

JUNE 10, 2021

It’s a symbol that people are focused on learning more about customer success. Some of our speakers conducted presentations from great distances, others, especially our keynote speakers, were present at August Hall in San Francisco on June 9th and 10th, 2021. To us, all of our customers are GameChangers.

Feedback Software 52

Feedback Software Reporting Tools Customer Communications Data Visualization 52

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. Onboarding is the ongoing process of educating users about a product. Onboarding processes can be proactive , where the company is driving users towards a known behavior. Don’t forget secondary onboarding, and keep A/B testing your process to improve it over time.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

eG Innovations

AUGUST 19, 2021

July 30 was SysAdminDay 2021. One fine day, there was a customer deliverable, and a developer was supposed to deliver something. I just looked at his system and said, “Very clearly, there was a network cable disconnected icon there, right on your screen!”. AW : Apart from eG Enterprise, what is your favorite monitoring tool?

Systems Review 52

Systems Review Software Review Customer Experience Enterprise 52

UX Studio: Product Management

NOVEMBER 8, 2021

It will take a lot of your time to review and assess every company’s website manually. Wasted time means lost opportunities. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product Coalition

DECEMBER 22, 2022

There are almost 8 times as many SaaS businesses in the US as there are worldwide. Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9 The financial risk associated with pricey software is eliminated by the subscription-based structure of SaaS systems. of the time.

Analytic Tools 118

Analytic Tools Data Visualization Reporting Tools Startups 118

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time).

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98

eG Innovations

OCTOBER 23, 2020

Every time there is an outage, questions are asked about an organization’s monitoring strategy: Were the right tools in place? How much time did the IT Operations team need to identify the cause of the problem and fix it? Employee productivity is impacted, customers are unable to transact, and the organization’s brand is at stake.

Enterprise 52

Enterprise Software Review Systems Review Customer Experience 52

eG Innovations

APRIL 7, 2021

Th e service runs on Azure and provides a multi-user version of Windows 10, a feature unavailable for on-premises deployments of Hyper-V. WVD is a free service for Microsoft customers with most types of Windows 10 Enterprise license , however, the subscription or PAYG Azure costs are additional, as are many components you may wish to add.

Data Visualization 86

Data Visualization Customer Experience Enterprise Technical Review 86

eG Innovations

SEPTEMBER 17, 2021

Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. A managed service provider (MSP) is a business that handles a customer’s IT infrastructure and/or end-user systems remotely, usually on a subscription basis.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Userpilot

APRIL 30, 2021

Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play. It’s an incredibly scalable strategy, as the gains from posting and optimizing content compound over time.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

eG Innovations

JULY 21, 2022

Recently, we hosted a great joint webinar with the team from AVD TechFest to present the results of a survey we conducted jointly to assess real-world Microsoft Azure Virtual Desktop (AVD) usage and industry and customer sentiments towards the AVD technologies. The recording is available on YouTube here: UK AVD User Group September meeting.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

eG Innovations

JULY 8, 2021

Beyond this if you are using Application Insights, there are alerting options with the smart detection module such as Failure Anomolies that it may be helpful to review. The default Performance counter metrics (as of June 2021) for a WVD / AVD host are: Object name. Processor Time. User Input Delay per Process.

Data Visualization 92

Data Visualization Analytic Tools Reporting Tools User Testing 92

eG Innovations

AUGUST 3, 2021

1 How does eG Enterprise monitoring integrate with Citrix? 3 How could I monitor the end-user network, client, etc. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”. Questions & Answers.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Modus Create

NOVEMBER 2, 2020

Earlier this year at the 2020 Atlassian Summit, Atlassian discussed their plans to roll out massive updates to its Cloud products, including a brand new top-tier product line, Enterprise Cloud, as well as a list of new features and enhancements. So, What Now? Migrate your Server products to Atlassian Cloud.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Product Research 96

PMLesson's Ace the PM Interview

JUNE 23, 2022

Review our full Amazon Interview Course to see video answers to all the most common interview questions. Sneak Peek: Tell me about a time when. - You solved a customer pain point. Network load balancing is done with algorithms, which include round robin, weighted round robin, least response time, or fewest connections.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Systems Review 52

eG Innovations

AUGUST 11, 2022

It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). 3 About eG Enterprise Citrix Monitoring. What is Citrix Monitoring?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

The Product Coalition

FEBRUARY 3, 2022

A product leader’s number-one responsibility involves cutting through the hype and helping leadership understand where that company sits within the value delivery system of a new product. By examining the foundational technology building blocks and customer adoption of new technologies. A reminder that the web presently has 5B users.

Technical Review 134

Technical Review Technology Onboarding KPIs Customer Experience 134