Userpilot

AUGUST 18, 2022

In fact, studies predict that in the foreseeable future, customer experience will become more important than price and even the product itself. In this article, we cover the top CX trends in SaaS today, with real-life examples to inspire your customer-centric approach. Switch from active to passive feedback to collect customer data.

Feedback Software 95

Feedback Software Data Visualization Embedded Analytics User Testing 95

Product Talk

MAY 4, 2022

Similarly, the opportunity solution tree can be an incredibly powerful tool for keeping track of your desired outcome , the opportunities you learn about during discovery, the solutions you’re considering for each opportunity, and the experiments you’ll run to assess your ideas. It’s about finding the tech stack that works for your team.

Research Software 196

Research Software Feedback Software Product Research Data Visualization 196

Userpilot

JUNE 25, 2022

The analytics in Whatfix are very basic compared to some Whatfix competitors. To have more complex analytics, you will need to integrate with tools like Amplitude or Mixpanel. Code-free onboarding flows and a lot of native integrations + employee onboarding features for 3-rd party tools are the biggest upsides of Whatfix.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. Role Based Access Control (RBAC) features are a de facto standard for monitoring tools. that may require you to have controls over all the tools you have in place.

Reporting Tools 52

Reporting Tools Data Visualization Systems Review Software Review 52

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In the second quarter of 2022, mobile devices (excluding tablets) generated nearly of global website traffic. Functionality is determined based on a specific business task. Need some inspiration?

Analytic Tools 112

Analytic Tools Research Software Data Visualization Technical Review 112

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. We recently published an article on the three Azure SQL deployment options and how to choose between: Azure SQL Database. 5) Leverage Dashboards.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52

freshtrax

NOVEMBER 9, 2023

Original Article Published in Japanese on Aug 03, 2023. Although the amount of investment in startups has begun to decrease in 2023 due to the declining macro environment, a large amount of funding was raised between 2021 and 2022. and those who are seeking new service ideas. Five Climate Tech Startups from the U.S.

Technical Review 59

Technical Review Startups Data Visualization Systems Review 59

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. In this article, we’ll look at various customer training tools available on the market. Training progress tracking and analytics.

Analytic Tools 96

Analytic Tools Feedback Software Reporting Tools Education 96

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. IT services company based in Vienna.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

OCTOBER 15, 2022

In this article, we’ll cover: The essential components of the B2B customer experience. This involves syncing customer data across all channels to personalize interactions. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. Look no further!

Customer Experience 93

Customer Experience B2B User Testing Customer Feedback 93

Userpilot

JANUARY 5, 2022

We work with hundreds of SaaS companies and are willing to share the insights from all those conversations with you. If you want good onboarding software, look for a tool that lets you build tooltips , modals , checklists , product tours , and help centers without requiring any code at all. Let’s get into it.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Userpilot

JANUARY 4, 2022

Due to the size of a modal, as well as the fact that modals often contain images, they are ideal for interrupting the user flow. Bonus points if you use a little humour, or gamify the visuals in some way. Welcome screens that log user data when they first sign up. You should therefore use system-initiated modals sparingly.

UX 93

UX Reporting Tools Software Review User Testing 93

The Product Coalition

DECEMBER 21, 2021

The topic is rife full of rumors, hype, predictions, and even fantasies about what the future may hold. We decided to bypass the fads and the hype, and sat down for an insightful conversation about AI with the localization team leader from Alconost, Stas Kharevich. Often people confuse it with automation. no one can.

Artificial Inteligence 124

Artificial Inteligence Analytic Tools Data Visualization Weak Development Team 124

Intercom, Inc.

JANUARY 5, 2022

There are enough stories of data breaches and cyber attacks to chill even the savviest security engineer to the core. Suddenly, the team got to know SOC 2 Reports all too well and realized just how burdensome and unscalable it could become, especially for high-growth startups. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

eG Innovations

AUGUST 30, 2022

FSLogix is used as it reduces user logon times by offloading user profiles to a VHD(X) file and redirect a user’s data and settings to a centralized share repository and attach to those VHD(X) disks at logon. The FSLogix agent driver sits as a filter driver on the file system. Figure 1: How FSLogix works. Profile Containers.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

UX Studio: Product Management

NOVEMBER 8, 2021

This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California. It will take a lot of your time to review and assess every company’s website manually. We use multiple tools to keep in touch with our clients.

Research Software 77

Research Software User Testing Technical Review Product Research 77

The Product HQ

MAY 10, 2024

According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022. A report from McKinsey supports this, predicting that AI brings in as much as $13 trillion in economic activity by the year 2030.

Artificial Inteligence 52

Artificial Inteligence Technical Review Analytic Tools Research Software 52

The Product Coalition

AUGUST 12, 2020

In this article we talk with Gibson about his work at Konduit AI and the potential for AI implementation in the SE Asia market. The models run on Konduit Serving, and business metrics are monitored through a custom dashboard. Konduit Appliance is an AI platform service for deploying AI models to servers.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

eG Innovations

JULY 21, 2022

The survey was conducted between Feb-Mar 2022 and received more than 500+ responses; the full survey methodologies and results are available in a compact eBook format, available to download. So, rather than presenting data, it took a very interactive discussion format. Microsoft Azure Virtual Desktop Questions Answered.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Technical Review 52

Userpilot

JULY 25, 2022

This article is for you if you’re interested in being that kind of company. Personalization and great customer service through on-demand resources are tactics you can use to increase customer loyalty. Userpilot and Mixpanel are incredible SaaS tools that can help you nurture and analyze customer loyalty. Negative Churn.

Analytic Tools 92

Analytic Tools Feedback Software User Testing Customer Feedback 92

Usersnap

FEBRUARY 23, 2022

Saas PMs are a key customer group, and consistently offer us very valuable insights to improve our product. In this article, we’ll define SaaS product management, PLG, and how the two connect. Finally, we’ll leave you with some best practices while on the job for SaaS product managers in 2022. Dynamic Leadership Qualities.

Feedback Software 59

Feedback Software Research Software User Testing Systems Review 59

The Product Coalition

NOVEMBER 26, 2022

Upon investigation, it turned out that automation was possible just by tweaking the systems. He was involved in building a product that would completely replace the current content management system for around 600 internal users. The initial period to build this system was 12 months.

User Testing 100

User Testing Customer Experience Customer Feedback Feedback Software 100

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. The results are in: businesses are investing more in measuring the impact of their customer service and turning to tools such as self-service and proactive support to drive a good experience.

Reporting Tools 104

Reporting Tools Data Visualization Feedback Software Customer Feedback 104

Userpilot

FEBRUARY 18, 2022

Partly, this is due to the high-dopamine, low attention span world that we live in. For example, if your product is an SEO tool: Senior management will look at the bigger picture of their business. SEO managers will be interested in higher-level analytics to see how their team is performing. Tallyfy is a project management tool.

Analytic Tools 52

Analytic Tools Feedback Software Onboarding KPIs Software Review 52

Usersnap

JUNE 30, 2022

A good example is our guide to product survey questions to understand what to ask to get the right insights. Gathering data directly from your users will help you build better products, and grow your companies. To answer these questions, look at your target audience, your product, and any other services you may offer.

Feedback Software 52

Feedback Software Research Software Analytic Tools User Testing 52

Userpilot

MARCH 23, 2022

In this article, I’ll briefly go over what Net Promoter Score (NPS) survey is and how to calculate it. They’re satisfied with your tool and most likely to recommend you. The 2022 NPS benchmark for SaaS is 41. Reach out to promoters to ask for reviews or recommendations. Those that rate you 9-10 are promoters.

Product Research 90

Product Research Feedback Software Analytic Tools Research Software 90

PMLesson's Ace the PM Interview

JUNE 19, 2022

That's why we wrote this article, to help give you a better sense of the cloud architect career path in 2022. To learn more about the role of a cloud architect, be sure to check out our article below: What Does a Cloud Architect Do? So let's get to it! What Is a Cloud Architect? Curious about the Cloud Architect role?

Reporting Tools 52

Reporting Tools CTO Research Software Technical Review 52

PMLesson's Ace the PM Interview

JULY 21, 2022

Kubernetes is an open source system that automatically manages the lifecycle of containers, along with the underlying infrastructure for the respective runtime environment. For organizations that want to run containerized applications at scale, their operative and management needs can be fulfilled by a system like Kubernetes.

Data Visualization 52

Data Visualization Systems Review Software Review Technical Review 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

PMLesson's Ace the PM Interview

MAY 16, 2022

This article is part of our series on Security Engineering. In this article, you'll learn: What Is a Security Engineer? However, this reliance on the internet and computers brings severe risks and security threats if these systems are not secured. 🔓 Hey there! The cybersecurity field is booming.

Reporting Tools 52

Reporting Tools Engineering Technical Review Software Review 52

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Modus Create

MARCH 14, 2023

Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products. This was also when cloud-based B2B SaaS and MarTech tools started emerging. Hasbro decided to act upon the insights.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

NOVEMBER 24, 2023

We answer these questions in this article and dive deep into the use cases and features that UserIQ offers, its pros and cons along with its pricing. We also explore an alternative tool that might interest you. While UserIQ is a promising solution, there are better alternative tools in the market. Let’s dive in.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Gainsight

JULY 7, 2021

Pulse 2022? We were lucky to continue our partnership with Simply Better Events , an award-winning, creative engagement agency, and ETS , a world-class A/V technology services team. The data shows that morning keynotes will be your most-watched sessions with the highest engagement. Would events ever go back to normal?

Feedback Software 45

Feedback Software Customer Experience Technical Review User Testing 45

Userpilot

MAY 8, 2023

To assist you in making an informed decision, we have prepared a comprehensive analysis of three tools – Appcues, Usetiful, and Userpilot – which delves deeper into their functionalities, use cases, advantages, and disadvantages than what is typically available on review sites. Appcues for product adoption.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MARCH 15, 2023

Is Pendo or Spekit the best tool for interactive user guides? With so many alternatives on review sites, it’s a bit tricky to really choose one. You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Looking for the best tool for interactive user guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52