Alchemer Mobile

MARCH 24, 2022

While customer acquisition, ratings and reviews, and social proof are externally-visible success indicators of a brand, mobile app retention plays the biggest role in increased customer lifetime value and improved ROI. In 2021, brands talked to more of their consumers than ever before, while clearly shifting their strategies toward retention.

User Testing 264

User Testing Feedback Software Customer Feedback Customer Experience 264

Alchemer Mobile

JANUARY 4, 2022

Here are some of the top highlights from this past year: We analyzed hundreds of millions of pieces of mobile customer feedback data across iOS and Android apps in our 2021 Mobile Engagement Benchmark Report , helping brands understand how they stack up to their competitors. 18 Product Management Challenges and How to Overcome Them.

Magazine 245

Magazine User Testing Feedback Software Webinar 245

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. In response, consumers interacted more with brands through their apps. Brands who interacted with a higher number of consumers tended to have a better Love Percent, as seen in Media and Entertainment apps.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

MARCH 14, 2022

There are three feedback-focused product goals winning mobile teams should prioritize in 2022: Focus on the first 30 days. Download a complimentary copy of the report now to see how your app performed against the marketplace and to help set new, data-backed engagement goals for 2022. Segment by customer emotion.

Data Visualization 263

Data Visualization Reporting Tools User Testing Customer Feedback 263

Alchemer Mobile

MARCH 23, 2022

Watch the recording of Christy Culp, Apptentive’s Chief Customer Officer and Director of Marketing, Ashley Sefferman, as they discuss 2022 mobile app trends and category-specific benchmarks to help quantify your app’s success. The post The State of Mobile Consumer Engagement 2022 appeared first on Apptentive. You can do that here.

Data Visualization 246

Data Visualization Entertainment Healthcare Webinar 246

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Niamh O’Connor , Brand Editor.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

The Product Coalition

JULY 21, 2022

Let’s find out the evolution of e-commerce technology in terms of trends and statistics in 2022. E-commerce technologies can be beneficial for e-commerce businesses without the help of live employees, data management, and security. trillion in 2022. The figure is expected to reach 21% in 2022, a 17.9% Only 17.8%

Reporting Tools 149

Reporting Tools Artificial Inteligence Data Visualization Wireless 149

Alchemer Mobile

MARCH 22, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Food and Drink category. Download the full 2022 Benchmark Report here. Subcategories: Restaurant, Food Services. Expressed customer emotion. Shifted emotions.

Reporting Tools 264

Reporting Tools User Testing Data Visualization Feedback Software 264

The Product Coalition

FEBRUARY 3, 2022

So when someone today, in 2022, asks a question like “How do we build a remote team?”, I managed many remote and hybrid teams for large brands. I managed many remote and hybrid teams for large brands. Prioritize work and manage workload. How Do You Build a Remote Teams Now, in 2022? 1: Culture.

Technical Review 144

Technical Review Software Review Feedback Software Customer Experience 144

Intercom, Inc.

DECEMBER 20, 2022

 We’re not going to lie, 2022 was a challenging, nerve-racking, gripping beast of a year, but here we are at the end of it – and there’s plenty to be thankful for. Niamh O’Connor , Brand Editor at Intercom. Nadine Mansour , Senior Product Manager at Intercom. This is our last episode of 2022.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Userpilot

MARCH 8, 2022

of US Product Managers being female in 2021, according to a metastudy of 30 million profiles conducted by Zippia : Source: [link]. Melissa Perri – Speaker, consultant, and teacher in Product Management. Melissa Perri is one of the most recognizable names in Product Management. CEO of Product Labs.

Technical Advisors 112

Technical Advisors Product Research Analytic Tools User Testing 112

Intercom, Inc.

DECEMBER 14, 2022

2022 has been a year for the books, with major changes and uncertainty across every industry. . Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. Below are the highlights of what we’ve built for you in 2022, but there’s so much more to see. A manager-specific view.

Data Visualization 104

Data Visualization Feedback Software User Testing Customer Communications 104

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? It differs from traditional marketing, which only focuses on customer acquisition and brand promotion. Product marketing managers need tools that automate, customize, and track their campaigns. Project management tools: Monday. You’re in luck.

Research Software 89

Research Software Analytic Tools Feedback Software Data Visualization 89

Modus Create

APRIL 29, 2024

–( BUSINESS WIRE )–Atlassian announced today that Modus Create has received Atlassian Partner of the Year 2023: Work Management for All Solutions for its outstanding contribution and achievements on behalf of Atlassian customers during the calendar year 2023. RESTON, Va. Learn more at moduscreate.com.

Customer Experience 69

Customer Experience Consulting Management Management 69

Intercom, Inc.

NOVEMBER 30, 2021

Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and team at every customer touchpoint. You can also proactively follow up with detractors to resolve their issues or reach out to happy customers to turn them into brand advocates and retain them for life. Automate.io.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Alchemer Mobile

DECEMBER 16, 2022

In December 2022, the Alchemer product team launched more improvements to Standard Reports, improved Project Folder management, and account webhook enhancements designed to give account administrators more control and improve organization. Management for Project Folders. Webhook Security and New Post-Processing Webhook.

Data Visualization 130

Data Visualization Outbound Customer Experience Document 130

UX Studio: Product Management

NOVEMBER 22, 2022

81% of the users think less of a brand if its website doesn’t make a good first impression? Creative Brand Design. Together develops digital experiences and supports brand transformations with services including UX & UI Design , Development, Branding, Strategy, and Research. Did you know ??81% Quarter.Digital.

Research Software 78

Research Software Technical Review Data Visualization User Testing 78

Product Management Unpacked

APRIL 16, 2021

You have the company mug and branded Zoom background. Make a Real Difference with a MS in Product Management. You can own these responsibilities as a Product Manager. Carnegie Mellon University is the place for tomorrow’s Product Managers. The post Why Becoming a Product Manager is the Best Next Step for Your Tech Career.

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Product Management Product Manager Management Management 158

Alchemer Mobile

MAY 17, 2022

In 2022, mobile eCommerce sales are expected to hit $437 billion, a 21.5 Customer sentiment : How do customers feel about your product and brand? Take a look at our 2022 Mobile Engagement Benchmark Report for data specific to your industry. The customers themselves are driving this change. percent increase from 2021.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Usersnap

SEPTEMBER 1, 2022

Brands are always looking for effective ways to gain a larger market share. An approach that brands are increasingly using to gain a better understanding of their customers and their preferences or perceptions is to use sentiment analysis tools. These statistics also help brands detect and respond to spikes in engagement in real-time.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

UX Studio: Product Management

JANUARY 25, 2022

This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022. To manage the remote collaboration effectively, we have created a framework that enables us to work with startups and industry leaders worldwide. Web design Manchester agency helping Ecommerce brands to grow.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

Innovatemap

DECEMBER 19, 2022

Kate Harrison and the Product Management team use it to build deliverables like information architectures and solution overviews. It’s a go-to site for our entire design team to explore brand trends, industry insights and fair critiques,” TJ said. Founder Brand. Dave Gerhardt.

Books 52

Books Advertising Branding Customer Experience 52

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our business development managers will be in touch with you shortly after the contact form submission to learn more about your needs and decide on the next steps. Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Mind the Product

DECEMBER 2, 2022

This spotlight session was sponsored by Pendo at #mtpcon London 2022. Here, Hannah Chaplin and Niamh Jones discuss how we can turn customer success into product success – both crucial factors for a brand’s growth and product performance. Watch this video or read on for key highlights from the talk.

Branding 145

Branding Product Management Product Manager Management 145

Userpilot

JULY 7, 2022

Ultimately, acting on user sentiment improves customer experience, boosts your brand loyalty, and cuts down customer churn rates. branded surveys with quantitative and qualitative feedback collection. First, why should you care about your Net Promoter Score (NPS)? Want to build in-app NPS surveys and improve your product?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Customer Feedback 52

Johanna Rothman

APRIL 24, 2022

If so, take a look at the Write Stuff 2022 story bundle. My brand new book, Free Your Inner Nonfiction Writer is a part of this bundle. The business books ask us to reconsider how we manage the business of writing. Buy the May 2022 Writing Bundle now. Only available until May 5, 2022.

Artificial Inteligence 59

Artificial Inteligence Books Workshop Consulting 59

Userpilot

DECEMBER 9, 2021

In a nutshell, effective brand positioning identifies the key benefits of your product and its competitive advantage in the market. Those companies which choose this strategy rely on building the brand image around those two associations – of high quality and prestige. Why is product positioning important? Conclusion.

Research Software 96

Research Software Feedback Software Analytic Tools Positioning 96

Userpilot

JANUARY 26, 2022

Analyze user sentiment data from NPS surveys to identify dissatisfied customers and adopt tactics to turn them into loyal brand advocates. Suppose company A had 1000 customers at the beginning of 2022 and lost 100 of them by the end of the year. What is SaaS analytics? Churn rate calculation. So, the company has a churn rate of 10%.

Analytic Tools 97

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 97

Alchemer Mobile

DECEMBER 8, 2022

If more people actively tell you they do not love your brand or your app during a specific period, that’s not a failure. Most of us have less patience in the winter, so it checks out that we’d be more likely to fall out of love with a brand or app experience during this time as well. What can we learn from this, and what should we do?

Customer Feedback 246

Customer Feedback User Testing Data Visualization Customer Experience 246

Intercom, Inc.

DECEMBER 21, 2021

We increased our workforce to more than 800, and announced plans to grow to more than 1,000 in 2022. The Ultimate Customer Support Tech Stack for 2022. The Ultimate Customer Support Tech Stack for 2022 outlines the strategy and tools that support teams can implement next year to future-proof their customer support tech stacks.

Customer Communications 196

Customer Communications User Testing Research Software Technical Review 196

The Product Coalition

MAY 24, 2023

Best practices of Alconost Animated Video Production from 2022 In this overview, we present selected animated videos for business made at Alconost in 2022, talk about the problems these videos solved, and share observations that can help you order the best animated videos for your business growth. Don’t ditch that idea!

Customer Experience 118

Customer Experience User Testing Advertising Customer Feedback 118

The Product Coalition

JANUARY 12, 2023

And What You Can Do to Avoid Them Disclaimer: I don’t really believe you can ‘teach’ Product Management. That’s what I did in 2022 and doing so, I also got to dig into a lot of clients’ products. Product Managers I work with often tell me that “the purpose” has been decided by top management “a while ago”.

Product Research 124

Product Research User Testing Weak Development Team Customer Experience 124

Alchemer Mobile

DECEMBER 21, 2022

The concept of retargeting mobile customers is not a new idea by any means, but few brands practice it successfully. Truly powerful mobile customer engagement comes from hyper-specific brand interactions. On average, most brands only hear from less than 1% of their customers surveyed.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Nulab

APRIL 29, 2022

With so many ideas flowing, it’s exciting that many teams are using Cacoo as their tool of choice for developing new projects in 2022. The Nulab team is pleased to announce that Cacoo secured an incredible award-winning streak from Gartner Digital Markets as a Top Idea Management Software. Software Advice Frontrunners: Idea Management.

Reporting Tools 79

Reporting Tools Research Software Idea Management Software Review 79

Roman Pichler

SEPTEMBER 13, 2022

Listen to the audio version of this article: [link] Download file | Play in new window | Duration: 10:10 | Recorded on September 13, 2022. An effective product strategy is key to successfully create, enhance, and manage a product. This includes the stakeholders, the management sponsor, and development teams.

Product Strategy 300

Product Strategy Strategy Vision Product Research 300

Usersnap

SEPTEMBER 29, 2022

In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. Since the product itself plays a much more critical role in revenue compared to customer service, sales, and branding. Perceptual Mapping.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? Customer relationship management (CRM) refers to the strategies, processes, and technologies used to build and maintain relationships with customers. The impact of customer relationship management on your business: More user engagement.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Reporting Tools 90