Gainsight

AUGUST 18, 2022

Congratulations to the winners of the 2022 GameChanger awards! Seismic won the Visionary award, given to an organization that has mastered using 360 views, scorecards, and advanced reporting to shift their teams from reactive to proactive. Druva offers an industry-leading data protection platform for the cloud era.

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UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys. Satmetrix Systems, Inc., and Net Promoter System?

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Data Visualization Product Research Reporting Tools Feedback Software 197

Intercom, Inc.

FEBRUARY 6, 2020

Analysts estimate that by 2022, global corporate eLearning will grow to be a $30 billion market. And it’s an advantage that traditional corporate learning platforms simply can’t replicate. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011.

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Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

AUGUST 24, 2022

Are you wondering which SaaS automation tool to use for your business? In this guide, you’ll learn about the best automation tools you should be using in your SaaS. SaaS automation is a way of making manual processes automated with the use of a SaaS service. Hootsuite is an all-in-one social media automation tool.

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Analytic Tools Feedback Software Research Software Reporting Tools 98

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market. Let’s dig in!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 98

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

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Research Software Feedback Software Reporting Tools Data Visualization 156

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 98

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. Since then, in anticipation of Intercom’s R&D plan for 2022, we started looking at our internal cadence of productivity and kicked off a project to evaluate each process from ideation to shipping. This is our first episode of 2022. Paul, how are you?

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Feedback Software Reporting Tools Product Research Data Visualization 249

Reveal

OCTOBER 29, 2021

Chartio is a cloud-based business intelligence and analytics solution that provides business teams with the tools and functionalities for data exploration and data visualization. You may have heard already, Chartio is going away on March 1, 2022. Chartio reported that 280,000 users have created 10.5 Or it used to be.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mixpanel

JULY 8, 2022

Being able to easily capture and visualize growth metrics also supported May’s pitch to investors during Q2 2022, helping the app secure $3.3 Now we have dashboards measuring metrics like conversion, user growth, and stickiness,” said May Co-Founder Antoine Creuzet. Company KPIs Dashboard Template. Mixpanel for Startups.

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Data Visualization Dashboard Startups Analytic Tools 110

UX Planet

JANUARY 29, 2025

Serving as the primary tool for showcasing skills and experience, they have been the gateway to countless career opportunities. However, in todays rapidly evolving job market, where attention spans are shorter and technology drives decisions, traditional resumes are struggling to keepup.

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Data Visualization Analytic Tools Reporting Tools Research Software 52

Product Talk

SEPTEMBER 4, 2024

We’ll learn about how they started rolling out the product trio model at Botify, some of the tools and tactics they’ve developed to guide their work, and what they’ve observed from the research they’ve conducted with other product leaders and trios. Claire also wrote an article on Medium to share their progress and learnings in October 2022.

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Product Research Onboarding KPIs CTO Coach Research Software 258

Userpilot

OCTOBER 21, 2022

Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. Customer relationship management (CRM) refers to the strategies, processes, and technologies used to build and maintain relationships with customers. Automated customer service relationships.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? With the rapid growth of technology, each year brings with it new trends. Let’s go over the ones for 2022 and how they will influence your product. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies.

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Feedback Software UX User Testing Embedded Analytics 116

Userpilot

JANUARY 10, 2022

In 2022, when the SaaS market is crowded with tons of similar products, the best ones are those who delight their customers regularly. We have created an ultimate guide that will serve as a blueprint for SaaS owners to maximize SaaS customer success in 2022. Customer Success is a core growth driver for any SaaS business. No worries!

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Feedback Software Analytic Tools Research Software User Testing 98

Userpilot

AUGUST 20, 2024

Beable Education is an e-learning platform designed to enhance literacy and prepare K-12 students for life and career success. TL;DR Challenge : Beable needed a tool to showcase their product’s value , communicate with students directly, train teachers, collect feedback , and analyze user engagement.

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Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

AUGUST 18, 2022

Users don’t want to wait for ages for customer service agents to respond. Deliver proactive support and self-service options for the best customer experience. Keep an eye on immersive CX technologies, like VR and AR. E-commerce businesses already use these tools to improve engagement. SaaS businesses are next.

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Feedback Software Data Visualization Embedded Analytics User Testing 98

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. If you sell software today, there’s a 99.9%

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Reporting Tools Data Visualization Software Review Technical Review 211

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

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Userpilot

JANUARY 26, 2022

In this post, we’ll discuss the most important SaaS metrics to analyze and some of the best SaaS analytics tools you can use to drive product growth. To analyze your company data, use the best SaaS analytics software to visualize the key metrics in charts, forms, and diagrams. So let’s dive in! What is SaaS analytics?

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Analytic Tools Data Visualization Feedback Software Onboarding KPIs 98

UX Planet

AUGUST 12, 2024

From 2019 to 2022, MENA and Indonesia saw over 100% CAGR, while India had a 66% CAGR. The goal was to develop a modern solution to address these issues. Image of Local supermarket Problem Statement Supermarkets struggle with manual delivery management systems. How might we integrate seamlessly with existing supermarket systems?

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Gainsight

OCTOBER 11, 2022

As the technology market enters a new phase, SaaS leaders face a challenge: how to grow their businesses efficiently. To do this, CS leaders should operationalize CSM motions through a robust customer success management platform. . Why a Customer Success Management Platform? . The answer? According to Gartner, .

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Userpilot

NOVEMBER 20, 2023

More importantly, we will show you: How to identify them What causes data discrepancies And how to leverage product analytics tools to avoid the issue Let’s dive in! Inconsistent data formats and different terminology (definitions) between teams or analytics tools can also result in discrepancies.

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Reveal

AUGUST 12, 2022

According to Reveal’s top software challenges for 2022 report , citizen developers and low-code/no-code tools can help meet the demand for building applications faster and with fewer resources. Low-code/no-code development is a game-changer. Table of contents: What is low-code/no-code development? As Infragistics’ Sr.

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Analytic Tools Data Visualization Reporting Tools Healthcare 52

Mixpanel

OCTOBER 27, 2021

Promo is a leading video creation platform for small and medium-sized businesses. Yariv Azatchi is the chief technology officer at Promo and is the man connecting between the products and data in the company. There are more than 30 video editing tools in the market. What makes it different from competitors?

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PMLesson's Ace the PM Interview

JUNE 21, 2022

Product teams refer back to their product roadmap to understand how a product or solution will develop over time. In many cases, product roadmapping software is offered as a SaaS (software-as-a-service) product. Your tool needs to provide your team members with graphic templates to see your progress.

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Feedback Software Reporting Tools Data Visualization Roadmap 52

eG Innovations

JUNE 7, 2022

Logging and Auditing in IT Monitoring Tools. It is critical that access to any configuration changes or management actions made to monitoring platforms are logged and traceably audited. In this article, I will help you learn how to discover the auditing capabilities in IT monitoring tools. Auditing is not just for security.

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Reporting Tools Data Visualization Systems Review Software Review 52

Userpilot

AUGUST 30, 2024

Uses humor to highlight the users’ pain points and position Userpilot as a no-code solution to track in-app user behavior. Demonstrates the value of its SEO tool through guides and educational content that directly addresses user problems. Then, the product person is presented with Userpilot as the solution to their problems.

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Feedback Software Analytic Tools Research Software Advertising 105

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. – Simon Binder, Co-Founder AVD TechFest.

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Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Reveal

JULY 11, 2022

A great embedded analytics solution can enhance data-driven decision-making and lead to improved outcomes with powerful, high-impact dashboards. Overcrowded dashboards with confusing and misleading information keep users from extracting actionable insights. . What is dashboard UI? What Is Dashboard UI?

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Data Visualization Analytic Tools Dashboard Reporting Tools 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

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Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Mixpanel

JUNE 29, 2022

Sharing our product-analytics dashboard for tracking business health. The economy was in the midst of a bounceback at the start of 2022. When I shared the dashboard during our company all-hands, Arthur Cilley (Solutions Engineer) suggested we open it up to everyone so that others can benefit from it. Source: Layoffs.fyi.

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Data Visualization Analytic Tools Customer Experience Reporting Tools 96

Reveal

AUGUST 17, 2022

Spreadsheets finally yield their buried treasure and evolved into insightful data visualizations and interactive high-impact dashboards. Becoming a data-driven company requires making full use of your business’ collected data, processing it with the right analytics tools, and extracting actionable insights from the results.

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eG Innovations

SEPTEMBER 13, 2022

Last week (7th September 2022) I spotted a post from EUC and Cloud Veteran Marius Sandu alerting his professional and social media networks to an outage of Azure Front Door that in turn meant a significant number of Azure services and resources were unavailable. What happened on the 7th September 2022?

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Reporting Tools Data Visualization Customer Experience Enterprise 69

eG Innovations

OCTOBER 27, 2022

The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. Gartner Magic Quadrant for Application Performance Monitoring and Observability, 2022.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Gainsight

APRIL 21, 2022

If you are here for the first time or ready to uplevel your customer-centric capabilities, here is a taste of all we have to offer for 2022. Forrester Report: The Business Case for Customer Success Management. 6 Steps to Launching Your Customer Health Dashboard. The Building Blocks of Customer Success.

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Data Visualization Customer Feedback Customer Experience Webinar 52