UX Planet

JANUARY 29, 2025

How ATS Systems are Shaping Recruitment ATS systems often scan resumes for exact match keywords and reject documents lacking the required formatting. How ATS Systems Impact the Hiring Process. Retrieved from [link] Harvard Business Review. Best of all, you can chat with my profile right now to see how itworks!

Data Visualization

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. As a designer, you can either specialize in a specific area, like design systems or UX research, gradually growing in seniority and eventually becoming a valued expert or consultant.

User Testing

UX Planet

JUNE 30, 2025

This broad applicability in banking (from automating fraud reviews to generating customer communications) underscores how financial firms are integrating GenAI into their core workflows more aggressively than most. and UK saw case studies of improved support due to AI. Few other sectors have GenAI permeating so widely across functions.

Data Visualization

Arkenea

JUNE 27, 2025

Key Takeaways Healthcare SaaS market is expected to increase due to the adoption of technology such as AI, API connections, vertical SaaS, DaaS, PaaS, edge computing, and more. Compliance checklist for developing healthcare SaaS applications reviewing contracts, conducting audits, and setting compliance standards: DICOM, GDPR, SNOMED CT, etc.

Research Software

Alchemer Mobile

NOVEMBER 10, 2022

To help you with this, we compiled a list of the top mobile in-app feedback tools of 2022. It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Do you have the right tools to capture that voice? We all know and love Slack.

Feedback Software

Product Management Unpacked

NOVEMBER 2, 2021

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. His was one of six sub-teams all designing portions of the autonomous driving system. “I Mid-summer test.

Research Software

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. ” Stay ahead of the customer engagement curve in 2022: Get the full report.

Data Visualization

eG Innovations

JUNE 10, 2025

HCINFO, which served as the exclusive distributor for the past two years, will now operate as the public procurement distributor in charge of Korea ON-Line E-Procurement System (KONEPS). KONEPS (Korea ON-line E-Procurement System) is South Korea’s centralized e-procurement platform, run by the Public Procurement Service (PPS).

Technical Review

Intercom, Inc.

FEBRUARY 10, 2022

59% of companies say their incoming support volume has increased over the past 12 months, 52% had to decrease their headcount due to COVID 19, and 48% say the decrease negatively affected the customer experience. We’ve actually ripped up our KPI systems multiple times to match the needs of the team and the needs of our customers.

Reporting Tools

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. 2022 has provided us with some truly great series.

Reporting Tools

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools

Intercom, Inc.

JUNE 22, 2021

These platform dynamics have led to the emergence of API-first apps that are designed to connect and deeply integrate with your existing messaging, CRM, and prospecting technology to streamline communication and enhance each touchpoint of the sales motion – without having to “rip and replace” entire sales systems. billion by 2022.

Reporting Tools

The Product Coalition

DECEMBER 22, 2022

Saas Statistics: The latest report for Saas Startups in 2022 and prediction for 2023 Saas Statistics in 2022: Updating the latest news The SaaS market will be worth approximately $170 billion by 2022. Between 2021 and 2022, the SaaS market is anticipated to grow at its fastest rate yet, reaching a value of $171.9

Analytic Tools

Intercom, Inc.

JUNE 13, 2022

Satmetrix Systems, Inc., and Net Promoter System? Satmetrix Systems, Inc., In June 2021, the Australian government outlined a plan to fully mandate all governmental data to be hosted within Australian borders by 30 June 2022. and Fred Reichheld. Net Promoter Score? are service marks of Bain & Company, Inc.,

Data Visualization

Userpilot

JULY 13, 2022

Startup product managers will learn a lot from the Review – blog from the First Round. 20 best product manager blogs you need to follow in 2022. First Round’s The Review. The First Round Review delivers great articles on a variety of topics for startup founders, product managers, investors, and marketers.

Blog

Alchemer Mobile

NOVEMBER 21, 2022

Data from 2022 Mobile Customer Engagement Benchmark Report. There are systems and tools you can set up quickly and easily to get the most out of customer feedback such as: In-app surveys. One of the few places customers give feedback is in the app stores in the form of ratings and reviews. How to gather mobile app feedback.

Customer Feedback

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Let’s jump right in. Demographic factors. Nationality.

User Testing

ProductPlan

MARCH 23, 2022

ProductPlan participated as Gold Sponsors at Leading the Product’s (LTP) event, DIGITAL 2022 | USA. The Harvard Business Review concluded that it takes at least 5 to 10 years for change to manifest itself throughout an organization entirely. We are honored to be part of LTP’s first North American event.

User Friction

Productside

AUGUST 26, 2022

For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. The NASA waterfall model includes System Requirements Review, Preliminary Design Review and Critical Design Review. NASA and SpaceX are pioneers in 21st-century deep space exploration.

Reporting Tools

Product Talk

MAY 4, 2022

One of the biggest challenges they’re currently facing is keeping up with synthesis and maintaining the latest system of record for the problems, opportunities and other key learnings. This is mostly because we haven’t booked enough dedicated time in to review immediately after the sessions and have changed tooling around,” says Steve.

Research Software

Product Innovation Educators

FEBRUARY 21, 2022

At the end of each stage, have a deliverable that’s reviewable so people can decide to proceed or not. Apply the whole system, not just a single piece. Have periodic portfolio reviews. Useful links: Order Jim’s book, Lean Startup in Large Organizations , on Amazon (released on February 23, 2022).

Startups

Userpilot

JUNE 3, 2022

Trying to find the best product marketing resources for 2022? The State of SaaS Onboarding is the yearly review of onboarding flows of more than 1000 SaaS companies, created by Userpilot and The State of SaaS meta report is a summary of other SaaS reports. Monday is an excellent project management system. You’re in luck.

Research Software

The Product Coalition

NOVEMBER 29, 2022

The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices. In the second quarter of 2022, mobile devices (excluding tablets) generated nearly of global website traffic. All systems place great emphasis on responsiveness in their interaction with the user.

Analytic Tools

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.

Research Software

Userpilot

JANUARY 4, 2022

Due to the size of a modal, as well as the fact that modals often contain images, they are ideal for interrupting the user flow. This particular rule of modal design is especially applicable to modals that are initiated automatically by your system. You should therefore use system-initiated modals sparingly.

UX

Intercom, Inc.

MAY 19, 2022

With the 2022 Customer Service Quality Benchmark Report , we wanted to look deeper than individual metrics. In this episode, we’ve invited our partners at Aircall and Klaus to discuss key takeaways from this year’s report, the challenges ahead, and trends for 2022 and beyond. Martin Kõiva , Founder & CEO of Klaus.

Reporting Tools

Product Talk

DECEMBER 7, 2022

call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. Further reading: Product in Practice: Automating Customer Interview Recruiting at Zonar Systems. Most people will resist simply due to a fear of the unknown.

User Testing

The Product Coalition

NOVEMBER 29, 2022

In 2022, the oldest representatives of this generation are turning 25. Compared to 2019, in 2022, there was a 134% increase in job changes. Those born after 1995 like flexibility and freedom According to a 2022 Deloitte survey, zoomers are looking for a perfect work-life balance, preferring hybrid work. early 2010s.

Research Software

Userpilot

AUGUST 18, 2022

In our State of SaaS Onboarding report, we reviewed the onboarding flows of over 100 SaaS applications. We could definitely spot the difference and confirm frictionless signup flows are one of the customer experience trends in 2022. A frictionless signup flow makes it fast and easy for users to jump straight into the product dashboard.

Feedback Software

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our business development team will review your details and come up with a customized solution to your needs. If you are looking for a design partner, send us your details and get a quote.

Research Software

The Product Coalition

DECEMBER 27, 2022

The unshakable fact is that, according to many of the analyses of the market, there are almost 30 million crypto wallets, along with the sales volumes of NFTs reaching beyond $40 billion by this fiscal year, 2022. This is possible due to the credibility of the flexibility of the blockchain technology used.

Data Visualization

The Product Coalition

NOVEMBER 23, 2023

Healthcare providers all around the world are moving to digital health technology due to its tremendous potential to address critical industry concerns and improve healthcare quality. These attacks encompass the theft of patient data, the blocking of access to management systems, and even the disruption of life-saving equipment.

Research Software

Usersnap

SEPTEMBER 1, 2022

Tools like this can also help if you struggle to find how to respond to positive reviews effectively. After the first 15-day trial , you can get your customer feedback system off the ground across teams at a price of $69/month. The post The Top 19 Sentiment Analysis Tools for Digital Products in 2022!

Data Visualization

UX Planet

SEPTEMBER 10, 2024

Photo by Nik on Unsplash A Step-by-Step guide to evaluating and enhancing your Design System for maximum impact. Design systems are essential tools for maintaining consistency, scalability, and efficiency in product development. This is where a design system audit comes into play. However, they’re not a one-time investment.

Feedback Software

The Product Coalition

MARCH 11, 2024

Pop-up messages showcase features like unlimited hearts and offline access, appearing strategically after users lose hearts or miss a lesson due to a lack of internet connectivity. According to a 2022 user survey by Statista , 72% of Spotify users who upgraded to Premium cited ad removal as a primary motivator.

Research Software

Modus Create

MARCH 14, 2023

By automating almost 30% of the process, AutoFin has significantly reduced the time for reviewing credit applications. Vodafone — Enhancing Customer Experience by Breaking Silos Telecom Before its multi-year CX transformation , Vodafone Turkey had several siloed systems with isolated data. Sephora used Aha! and everything in Aha!

Analytic Tools

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? However, a lot of reviews cite the speed of the platform to load as a bit of a problem. It’s not up to the standard of a dedicated CRM system though. SaaS is evolving and users today expect more value, more quickly, with less effort than ever before.

Analytic Tools