Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. There’s no simple answer to this question.

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Userpilot

MAY 17, 2025

billion people were using 5G by the end of 2023, and that number is still climbing. This year, it might just be time to embrace omnichannel marketing automation to create a seamless experience across email, push, and in-app messages. 5G is making real-time features smoother than ever. Theres a bit of behavioral science at play here.

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Analytic Tools Feedback Software Data Visualization Artificial Inteligence 90

Userpilot

MARCH 29, 2023

Which are the best Userflow alternatives in 2023? The post Top Userflow Alternatives of 2023 (In-Depth Comparison) appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Userflow Alternatives: Appcues UX patterns. A quick look at G2 shows that UserGuiding has lots of fans.

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Product Talk

JANUARY 31, 2024

Another issue Sebastian identified in hindsight was trying to approach all customers with a broad messaging tool (similar to Intercom). Our mission is to eradicate student debt and we’re doing that with scholarship campaigns by connecting Gen Z students and brands,” says Jelena. You never have to face your challenges alone.

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Product Research Reporting Tools Feedback Software Customer Communications 312

Product Talk

NOVEMBER 8, 2023

Introducing a brand-new book, Strong Product Communities, co-written by product leadership coach Petra Wille and Product Talk’s editor Melissa Suzuno. We started with her sending a message like, “Hey, it looks like you haven’t come to a community call. She’s just trying to make you aware of what things exist.

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Product Research Research Software Books Analytic Tools 308

Alchemer Mobile

JANUARY 4, 2023

Acquisition expands Alchemer’s ability to help brands close the loop with their customers. January 4, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – announced today the acquisition of Apptentive, the industry leader in mobile feedback technology. LOUISVILLE, Colo.

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Intercom, Inc.

MARCH 28, 2022

While customers were already starting to show a clear preference for digital channels such as messaging , COVID-19 amplified this pressure to connect with customers online or risk not connecting with them at all. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020.

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Reporting Tools Customer Communications Data Visualization User Testing 228

AB Tasty

FEBRUARY 5, 2024

Today, we’re thrilled to share our updated brand identity with you. We’re stepping into a new era that better aligns our forever commitment to “test and learn” with our position in the market as a partner that helps brands push ideas even further. Brands now understand the importance and impact of continual experience optimization.

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UX Planet

JUNE 30, 2025

Source: McKinsey Global Surveys on the state of AI The years 2023–2024 saw an explosion of interest in generative AI (GenAI) — AI that can produce human-like text, code, images, etc. For instance, a 2024 Statista study noted generative AI usage in financial services jumped to 52% of firms actively using it (up significantly from 2023).

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The Product Coalition

APRIL 20, 2023

Brands and businesses are using innovative augmented reality apps to obtain a market advantage. Augmented reality app development: Statistics (Update 2023) The current value of the augmented reality app market stands at $3.5 In 2023, the augmented reality app market is expected to be valued at more than $18 billion.

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freshtrax

FEBRUARY 9, 2024

The rapid evolution of generative AI is revolutionizing branding strategies. More than just a technological tool, this evolution is having a profound impact on marketing approaches and brand storytelling. Generative AI is redefining brand identity and adding a new dimension to customer relationship building.

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The Product Coalition

JULY 21, 2022

Many brands are using offshore development teams to build custom apps for their operations and increase sales. trillion (2023) with e-commerce accounting for 22.3% Many brands are using offshore development teams to build software applications that support customers to make a purchase online. trillion in 2022.

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Alchemer Mobile

AUGUST 31, 2023

Such interactive elements not only enhance the shopping journey but also create memorable brand interactions. trillion in 2023 and now make up 60 percent of all e-commerce sales around the world, a number poised to grow even more in the next few years. According to Statista’s Market Insights , mobile e-commerce sales reached $2.2

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Feedback Software User Testing Analytic Tools Customer Feedback 113

Userpilot

JULY 10, 2025

Not at all, everyone gets the same message. Stop sending generic emails and start sending messages based on what users actually do inside your product. See how Userpilot can help you send the right message, to the right user, at the right time. Add a custom signature to personalize the message and reinforce your brand.

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Analytic Tools Data Visualization Embedded Analytics Feedback Software 59

Userpilot

JULY 20, 2023

Best AI writing tools for the content creation process: Userpilot’s onboarding AI writing assistant: use AI to generate engaging content for your in-app messaging prompts (modals, tooltips, etc.). AI tools can help you with content creation, image generation, localization, SaaS marketing, email automation, and data analysis.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Product Talk

FEBRUARY 8, 2023

Benedikte would set a rule for a message to pop up in the bottom corner when a customer navigated into a specific page in the app, so that she could target her question to something they were actively looking at. Pendo allows you to create in-app pop-ups like this one that match the look and feel of your brand.

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Research Software Feedback Software Analytic Tools Customer Communications 266

UX Planet

MARCH 3, 2025

of marketers reported higher conversion rates in 2023 compared to 2022, as per the samesource. Here are detailed best practices: Functional and Straightforward Design: Keep the design clean and clutter-free, using a simple color scheme aligned with your brand. For example, Thank you for signing up!

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User Testing Research Software Data Visualization Reporting Tools 57

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Notable clients in our portfolio include Google, Netflix, Cisco, The United Nations World Food Programme (WFP), and other brands from around the world like from New York or San Francisco.

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Research Software Data Visualization User Testing Technical Review 66

airfocus

JUNE 25, 2025

For senior product leaders and their teams, the message is clear: Embrace the disruption. eBook Leveraging Product Strategy Read now Emma-Lily Pendleton Senior Content Manager @ airfocus Emma-Lily is a senior content manager at airfocus bringing stories to life – driving brand growth, leads, and sales with words, and pixels.

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Userpilot

MARCH 30, 2025

Think: personalization, in-app messaging, gamification, personalized push notifications, etc. Smartphone users are downloading more apps than ever (there were 257 billion app downloads in 2023 alone). This hyper-specific targeting ensures you deliver the right message to the right user using the right language.

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Analytic Tools Feedback Software Download Onboarding KPIs 66

Intercom, Inc.

DECEMBER 28, 2022

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. Emojis mean business: The characters transforming business messaging. P.S. Keen to get ahead of the competition in 2023? Niamh O’Connor , Brand Editor.

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Reporting Tools Technical Review ChatGPT Customer Experience 118

Userpilot

MAY 17, 2025

Reduce churn by delivering relevant, personalized experiences: 71% of customers expect a personalized experience , and Twilios 2023 State of Personalization Report shows 56% will become repeat buyers if they receive personalized interactions. It shortens time-to-value , boosts app engagement, and drives long-term retention.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

SEPTEMBER 21, 2023

This results in a more satisfying customer experience, leading to higher overall satisfaction and loyalty to your brand. And a compressed version showing the top paths users take: Userpilot will release path analysis in Q4 of 2023. Userpilot’s cohort analysis feature will be available in Q4 2023. Need any help?”

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Data Visualization Analytic Tools User Testing Customer Feedback 105

Gainsight

MAY 18, 2023

SAP Concur As the world’s leading brand in travel, expense, and invoice management, SAP Concur continues to lead the sector in digital strategy. Dover sought direct customer feedback, launched new segments, introduced a digital motion, built a brand-new renewals team, and ultimately transformed how the team thought about Customer Success.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JANUARY 8, 2024

By staying consistent with your SEO efforts , you’ll not only enhance your search rankings but also establish your brand as an authority in your industry and niche. This expands your reach to a broader audience and adds credibility to your brand. Product Drive 2023 is over, but you can sign up/sign in and watch the replays.

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Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

SEPTEMBER 15, 2023

Next, target the chosen users with an in-app message , like the modal below, and invite them to take part in the test. Let’s look at a few platforms that are worth considering in 2023. You can then trigger in-app messages to invite them to take part in the experiment. How can you leverage Userpilot for preference testing?

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User Testing Product Research Data Visualization Feedback Software 102

Usersnap

JANUARY 20, 2023

CRM tools are made up of several elements, including forms for collecting feedback, an email hub, and/or instant messaging platforms. They work as a way to communicate your brand’s identity publicly and provide customer support on sites such as Facebook, Twitter, YouTube, LinkedIn, Instagram, and Pinterest.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

MAY 31, 2023

AI-powered tools that help you improve customer experience: Userpilot’s new AI writing assistant helps you generate, edit, or improve content for onboarding in-app messages. Freshchat can help you launch artificial intelligence chatbots to assist self-serve customers on your website, app, and messaging channels.

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Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

Userpilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Announce and drive adoption of new features with consistent messaging across channels. Ensure clear and consistent product messaging through quality copywriting. Satisfying customer needs is essential for retention and loyalty.

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Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

DECEMBER 21, 2022

It features advanced segmentation , feature tagging, custom events, product experimentation, in-app messaging , and customer feedback tools. Best marketing analytics tools in 2023. In-app messaging: Choose from a range of UI patterns such as modals, banners , tooltips , and slideouts. Marketing data can be messy and confusing.

Data Visualization 98

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Userpilot

SEPTEMBER 14, 2023

You can also use the same message to upsell the same sender by highlighting the benefits of other product plans. To prevent the suspension of all services for all users on September 5, 2023: Contact your bank or credit card company to resolve the issue with your payment method. Failed payments. Source: Baremetrics.

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Analytic Tools Data Visualization Customer Experience User Testing 104

Userpilot

JANUARY 7, 2024

Imagine a SaaS company had $100,000 in revenue as of January 2023 and $150,000 in January 2024. Increase ACV by providing consistent value Users will stick to your brand and continue using your tool for as long as they experience positive business outcomes from their interactions. Formula for calculating revenue growth rate.

Analytic Tools 105

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 105

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. 60% of consumers say they’ve purchased from a particular brand solely based on its services. Personalized experiences are becoming the industry standard 71% of consumers expect personalization from brands.

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Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

AUGUST 31, 2023

How to build a successful customer acquisition strategy Follow these steps to build a solid customer acquisition strategy for your brand: Understand your ideal customer You can’t create a plan that works if you don’t understand who your ideal customers are. The insights obtained from the steps above will help shape your messaging.

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UX Studio

AUGUST 13, 2023

Additionally, for voice assistants, it is also a key element to add brand identity to the device. Whether it’s an email notification on your phone or a “ping” when a message arrives, notification sounds serve to keep users informed and engaged. Therefore, finding a natural-sounding voice is important.

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freshtrax

MAY 8, 2019

the mobile payment market size in Japan is expected to increase from 8 million USD in 2017 to 48 million USD by 2023 (at the rate of 100 JPY = $ 0.8951 USD). Though this is one of the newest mobile payment services, its brand awareness is very high because of the generous reward promotion campaign it conducted in December 2018. (We

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Userpilot

JULY 29, 2024

In-app messaging : Userpilot supports in-app messaging, including tooltips, modals, and slideouts. Workflow builder : Introduced in 2019 and enhanced with generative AI in 2023, the Workflow Builder allows users to automate routine tasks without requiring technical skills. UI patterns in Userpilot.

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