Userpilot

SEPTEMBER 2, 2024

Userpilot’s SaaS Product Metrics Benchmark Report has found that compared to other industries, healthcare SaaS companies perform lower across most of the 6 metrics we studied. Companies by industry analyzed in our Product Metrics Benchmark Report 2024. Companies by industry analyzed in our Product Metrics Benchmark Report 2024.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Healthcare Reporting Tools 105

Product Talk

JUNE 19, 2024

I’m disappointed to see the rise of generative AI tools that are designed to replace discovery with real humans. And I like to use opportunity solution trees to visualize our work to help us stay aligned on what we think we know. Everything we do in discovery is in service of that. Too many generative AI tools miss this point.

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

UX Planet

MAY 27, 2025

According to Quanti research , by the end of 2024, 3.6 The answer lies in offering what others dontfeatures that make life easier and smarter, like real-time financial insights, savings alerts that actually help and seamless integration with the digital tools people already use. Smart insights are todays realvalue.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

Userpilot

JULY 21, 2024

Companies analyzed in our report. Month-1 retention rate is important because it indicates effective onboarding and product value—predicting long-term retention and increasing CLV. Month-1 retention rate is important because it indicates effective onboarding and product value—predicting long-term retention and increasing CLV.

Data Visualization 105

Data Visualization Reporting Tools Onboarding KPIs Customer Experience 105

Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Predictive analytics are driving business decisions such as product and marketing strategy. Here are the trends to watch out for in 2024.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Userpilot

AUGUST 14, 2024

Userpilot Product Drive Summit is coming back in 2024! It features known and respected speakers from the SaaS industry who share insights, strategies, and best practices to help product teams build and grow successful products. Userpilot Product Drive 2024. Userpilot Product Drive 2024 talk categories.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools Research Software 105

Product Talk

APRIL 17, 2024

She regularly shares her learnings and insights on LinkedIn and recently took some time to chat with Teresa for this Product in Practice about her teams’ experience with continuous discovery. Tell me a little bit about your team structure: how many teams, who’s on it, who reports to you? Stephanie: Absolutely. Teresa: Okay.

Product Research 311

Product Research User Testing Data Visualization Research Software 311

UX Planet

DECEMBER 21, 2023

Written by Mary Moore and the Shakuro Design team As we stride into 2024, the landscape of user interface and experience design is once again undergoing a transformative shift. If you’re a UI/UX designer seeking inspiration, or a product owner aiming to propel your brand into the future, join us on a journey through the design trends of 2024.

UX 98

UX Analytic Tools Data Visualization Artificial Inteligence 98

UX Planet

AUGUST 16, 2024

Data-based project objectives and clearly defined metrics will allow you to identify key areas for improvement in your website. Try to get as many experts and departments involved in the project, especially: Marketing : Provides insights into target audiences, creates messaging strategies, and establishes user experience (UX) best practices.

Analytic Tools 97

Analytic Tools Data Visualization Research Software Feedback Software 97

Userpilot

MAY 20, 2024

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. A good sentiment score varies by industry.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Userpilot

JULY 9, 2024

The 4 P’s of customer experience are engaged and empowered people (your teams), efficient processes , customizable and user-friendly products , and places (websites, web, and mobile apps) that collectively contribute to exceptional service delivery. Implement tactics to enhance customer experiences at various touchpoints.

Customer Experience 111

Customer Experience User Testing Research Software Analytic Tools 111

Modus Create

FEBRUARY 12, 2025

Every year, new trends, frameworks, and practices capture the industrys imaginationwhether it was no-code in 2024, Web3 in 2023, or serverless architecture in 2022. My predictions arent based on whats simply popular or making headlines. But this year feels different. This will transform how businesses operate across functions.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

UX Planet

JANUARY 24, 2024

If you’re aiming to make a mark in UX, switch to a dream job, or stand out among thousands vying for highly competitive roles at top companies in 2024, then settling for a ‘good enough’ portfolio isn’t an option. Understand The Evolution of UX Portfolios in the US tech market: What’s Trending in 2024 is not what is trending 5 years ago.

UX 98

UX Data Visualization Feedback Software Customer Feedback 98

Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. Do you have the right data infrastructure and governance in place?

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Userpilot

JULY 31, 2024

Companies that adopt this strategy invest heavily in research and development to enable them to predict future trends and innovate accordingly. Canva, for example, developed a user-friendly, on-the-go graphic creation tool that created a whole new market. Announce product improvements in-app with Userpilot. Source: Mike Pilawski.

Analytic Tools 104

Analytic Tools Research Software Feedback Software User Testing 104

Userpilot

FEBRUARY 25, 2024

Customer friction is all the obstacles or difficulties current or potential customers experience when engaging with a product or service that stop them from realizing product value and achieving their goals. Customers are less likely to churn when they experience fewer difficulties in using a product or service. It gets even better.

Data Visualization 104

Data Visualization Analytic Tools Research Software User Friction 104

Userpilot

SEPTEMBER 30, 2024

Differentiation : Strategic messaging highlights what makes your brand unique, showcasing features and benefits that set you apart from competitors. Here’s how to do that: Gather demographic data, like age, gender, income, etc., Use analytics where possible to uncover insights into customer behaviors.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Modus Create

NOVEMBER 7, 2024

Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. For me, two thoughts occurred.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Userpilot

AUGUST 7, 2024

TL;DR Product mix refers to the total collection of products and services offered by a company. Providing depth helps address diverse customer needs to boost sales, revenue , and loyalty while differentiating your company from the competition. Validate product depth versions with analytics. Product mix within SaaS companies.

Feedback Software 105

Feedback Software Analytic Tools Definition User Testing 105

Userpilot

APRIL 30, 2024

Customer feedback can be a goldmine of valuable insights for SaaS companies seeking growth. TL;DR Meagan Glenn, Senior Program Manager (Success and Product) at Lavender, shares valuable insights on leveraging customer feedback in an interview with Userpilot. User interviews are great for in-depth insights. Let’s dive in.

User Testing 104

User Testing Customer Feedback Feedback Software Data Visualization 104

Lenny Rachitsky

SEPTEMBER 3, 2024

The framework is based on his experience advising dozens of consumer subscription businesses, as well as his analysis of over 30,000 consumer subscription apps (based on proprietary data provided by RevenueCat ) and interviews with leaders at dozens of top consumer subscription companies. Public company market caps are from 8/30/24.

User Testing 132

User Testing Feedback Software Framework Onboarding KPIs 132

Userpilot

AUGUST 1, 2024

The answers to these questions will help you identify your product’s differentiators and define its positioning. This involves creating plans for data-driven adjustments to your product marketing strategy. Calendly does this by making its tool into one huge promotional material. Industry reports.

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

Userpilot

JULY 22, 2024

Competitive advantage : Ultimately, a well-executed product expansion strategy helps you differentiate from competitors. This market expansion strategy aims to expand a company’s customer base by exploring new customer segments that may be a good fit for their products or services. Join the 2024 Product Drive Summit in October.

Research Software 103

Research Software Feedback Software Analytic Tools User Testing 103

UX Planet

AUGUST 27, 2024

I recently read an article on The Smashing Magazine with the title “How to Defend Your Design Process” , from Mr. Vitaly Friedman, which is as always, insightful and filled with pertinent recommendations. Not just from a process perspective, but from a analytics and numbers perspective. Yes indeed. Those speak volumes.

Analytic Tools 98

Analytic Tools Customer Experience Artificial Inteligence Data Visualization 98

Gainsight

OCTOBER 4, 2024

Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. AI-powered tools like Gainsight’s Meeting Assist are changing the game by automating time-consuming tasks such as note-taking. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

Without further ado, here’s my perspective on how AI is becoming a crucial competitive differentiator in customer success. AI-powered tools like Gainsight’s Meeting Assist are changing the game by automating time-consuming tasks such as note-taking. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Userpilot

AUGUST 18, 2024

In an upcoming talk , Maja Voje will share insights into the go-to-market strategy for AI-first products. Whether you’re launching a new AI product or scaling an existing product with AI features, Maja Voje’s insights will come in handy. Competitor-based pricing – It involves using your competitor’s pricing data as a benchmark.

Feedback Software 105

Feedback Software Research Software User Testing Product Research 105

The Product Coalition

JULY 8, 2019

This makes it way more difficult for hackers to compromise the transaction data. Any industry that needs the protection of sensitive data, like governments or financial services can benefit from blockchain as is helps to prevent unauthorized activity. All participants who have access are able to access data?—?in

Technical Review 64

Technical Review Artificial Inteligence Systems Review Data Visualization 64

Modus Create

SEPTEMBER 30, 2024

They will help you design an organization that drives competitive differentiation through innovation, no matter your industry. Audi Business Innovation is driving this process with digital services and experiences that are novel and support and inspire Audi users in their everyday lives. I say, embrace it.

Reporting Tools 52

Reporting Tools Technical Advisors Data Visualization Customer Experience 52

Product Talk

DECEMBER 4, 2024

If it’s a backlog full of feature requests and bugs reported directly from customers, it’s already much more valuable than a backlog full of internal ‘ideas.’ If your backlog is full of feature requests and bugs reported directly from customers, it’s already much more valuable than a backlog full of internal ‘ideas.’

ChatGPT 302

ChatGPT Data Visualization Product Research Customer Feedback 302

Product Innovation Educators

DECEMBER 30, 2024

Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.

User Testing 156

User Testing Research Software Customer Experience Certifications 156

Product Innovation Educators

MAY 27, 2024

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. Ideation Tools Ideation is the creative process of generating, developing, and communicating new ideas.

Data Visualization 293

Data Visualization Product Research Research Software Customer Feedback 293

Alchemer Mobile

MARCH 7, 2025

The following blog references the recent Forrester report, titled Use Personalization to Activate Loyalty Program Value. To access the full report, go here. However, with just about every brand running some sort of loyalty program, its becoming increasingly important for businesses to differentiate their programs to stand out.

Data Visualization 100

Data Visualization Customer Experience Differentiation Branding 100

UX Planet

MARCH 9, 2025

Context & Problem Statement Market Gap: Enterprises waste 40% of IT budgets on mismatched solutions due to fragmented procurement processes (Gartner, 2024). Users face decision fatigue when navigating siloed service catalogs and lack the tools to align technical specs with financial constraints. Heres what wefound!

Research Software 70

Research Software Feedback Software Data Visualization Customer Experience 70

Lenny Rachitsky

APRIL 1, 2025

To land the offer at Facebook, I would need to ace three interviews: Product Sense, Analytical Thinking (“Execution” back then), and Leadership & Drive. Use code “LENNYSLIST” to get $100 off. Enrollment closes April 22nd. Now, on to today’s post. I found myself wondering: How should I prepare?

Research Software 105

Research Software Analytic Tools Feedback Software Definition 105