ProductPlan

FEBRUARY 9, 2024

The ability to adapt and adjust to changing product strategies positions companies for continuous improvement and sustained success. Finally, an iterative planning process can help enhance your credibility and product leadership. Ongoing planning is crucial for staying ahead in a competitive landscape.

Data Visualization 99

Data Visualization Customer Feedback Feedback Software Analytic Tools 99

Ronke PM

FEBRUARY 13, 2024

CASE STUDY #1: ABSENCE OF DIVERSITY AT THE LEADERSHIP LEVEL A couple of years ago, I told someone on the leadership team that I did not feel like I belonged in our company and didn’t see a future there. I was also curious if he knew of any black women in leadership roles, and he confirmed my suspicions that there were none.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

The Product Coalition

JANUARY 21, 2024

Product leadership is such a hard role, one of the hardest. Another reason that product management is such a challenging role, especially as you grow into product leadership, is that the only way for us to deliver results is through the actions of other people. Summaries are a very powerful leadership tool.

Analytic Tools 118

Analytic Tools Data Visualization Research Software User Testing 118

UX Studio

DECEMBER 14, 2023

We moved to a new office and introduced the Studio Lead position as a full-time professional support for the researchers and designers on the team. 2021: Designing for positive impact The year I rejoined the team was pretty intense. Our Culture quilt concept work in 2023 celebrates that diversity.

Research Software 89

Research Software UX Feedback Software User Testing 89

The Product Coalition

OCTOBER 30, 2023

Our commitment was firm, leadership backed the change, and it was underway. Increase the number of positive customer reviews by 20%. They also generate transparency from leadership to those working on the product daily. Water under the bridge. It was a significant cultural change. If only I knew what I know today.

Roadmap 115

Roadmap Feedback Software Onboarding KPIs User Testing 115

People-First Product Leadership

JANUARY 22, 2024

Wanting to be more mindful of your wellbeing during 2024, then finding yourself immediately facing some or all of the following stress inducing scenarios since 2024 began. I wanted to keep the microstresses at bay and revisited the prior post. Have you found yourself in a similar frame of mind?

Product Management 52

Product Management Product Manager Customer Experience Product Research 52

Product Talk

APRIL 17, 2024

I initiated a workshop as a kickoff for 2024 saying, team, I see we’ve done a great job in the define and measure phase and build phase, but I feel like we’re still lacking the discovery phase. This is something that is not super easy in my position, but something I would encourage every product leader to do.

Product Research 219

Product Research User Testing Data Visualization Research Software 219

Product Talk

JANUARY 3, 2024

Through the course, Mike developed his listening skills, created better relationships with members of the sales team, and began to use the insights he gathered to improve the product offering, make a positive impact on company revenue, and earn several promotions along the way. They need the basics.

Product Research 211

Product Research Customer Experience Research Software Reporting Tools 211

The Product Coalition

FEBRUARY 11, 2024

I never had the opportunity to keep that promise, and the feature kept living: poorly written and unused, but providing a positive answer to RFIs and RFPs until I left 3 years later. I also assured them (and was going to keep my promise) that if we see customers using it we will allocate the resources to write it properly.

Framework 105

Framework User Testing Customer Experience Definition 105

Business of Software Conference

NOVEMBER 30, 2023

A year into working there, he approached the company leadership with an idea for an application that would solve a number of the business’s internal data transfer issues. Shah and his co-founder ultimately ended up selling their company because they weren’t positioned well enough to grow profitably in the long run.

Customer Experience 52

Customer Experience User Friction User Testing Enterprise 52

Product Talk

JANUARY 24, 2024

For example, John Cutler posted about how difficult it is for product teams to operate well without their companies investing in architecture, leadership, and domain focus. Overall, Ellen had a positive experience with UserInterviews. You do your calls and then participants get compensated for whatever amount you’ve set.

Research Software 207

Research Software Feedback Software User Testing Customer Experience 207

People-First Product Leadership

MARCH 4, 2024

I conducted an event titled “ Top 5 Skills to Stand Out as a Senior PM in a Hybrid World” for Reforge on Tuesday, 27 February 2024. You also have the opportunity to ask questions which could help to better position outreach to others. How do you navigate an organization that is limiting the growth of the product org?

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

UX Planet

DECEMBER 19, 2023

Toxic positivity has weakened the UX field. Apple’s support number is spelled out rather than given in numerical format It’s almost 2024 and Apple are still failing to live up to their reputation. Killed by bad algorithms, bad content, bad UX, and bad leadership. ᴠᴇʀᴅɪᴄᴛ ᔕTu¶iD ? ᴠᴇʀᴅɪᴄᴛ ᔕTu¶iD ? Medium is dead.

UX 52

UX Reporting Tools Customer Experience Data Visualization 52

Gainsight

OCTOBER 23, 2019

In fact, from 2019 to 2024, the customer success platforms market is projected to grow from $854 million to a staggering $2.66 So, with the intention of helping others in our position, I blocked out a few hours one Friday afternoon to format a list to share with other CS leaders.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. There are very few women in leadership positions and there is a reason for that – it’s not random. This has helped me to progress in my positions in any context.”

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

The Product Coalition

JANUARY 12, 2020

An example of this might be (if our mission is to land on Mars by 2024) , our first sign we are getting closer is we probably have; Built 1 rocket. People want to decide how they do their job because often they really do know better than people in leadership positions. Include in this email the objective you want to aim for.

Weak Development Team 78

Weak Development Team Research Software Onboarding KPIs Customer Experience 78

Intercom, Inc.

JANUARY 20, 2022

Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. I think the two-way vulnerability and the transparency led to a symbiotic positivity and better ways of working. ” People loved that message.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Atlassian

JANUARY 27, 2022

Today, there are nearly 4,000 Atlassian under Sri’s leadership. Thanks to our award-winning culture, mission, and “TEAM Anywhere” program, we’re well positioned to ramp up hiring over the coming quarters as we seize the massive market opportunities in front of us. Consolidated statements of financial position.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52