Product Talk

OCTOBER 2, 2024

Founded and headquartered in Landshut, Germany, HiveMQ empowers businesses to transform with the most trusted MQTT platform (a messaging protocol used for connecting sensors and devices, such as in the Internet of Things). HiveMQ should flawlessly pump messages 24/7 in the background without a single user interaction.

Feedback Software 277

Feedback Software Customer Experience Data Visualization User Testing 277

Product Talk

APRIL 16, 2025

And when I sent a poorly formatted request, I didnt always get a comprehensible error message to help me identify the problem. As weve previously discussed in our introduction to Web APIs , error messages help developers figure out what to do when things go wrong. I definitely have encountered my fair share of error messages.

Feedback Software 165

Feedback Software Product Research Customer Experience User Testing 165

Userpilot

JULY 14, 2024

That’s the average core feature activation rate across the companies we studied for our Product Metrics Benchmark Report 2024. Companies by industry analyzed in our Product Metrics Benchmark Report 2024. Check out our Product Metrics Benchmark Report 2024. Fear not, though, as we explore the data in more depth in this article.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Reporting Tools Analytic Tools 105

Userpilot

JUNE 26, 2024

You will also find webinars related to analyzing key metrics , utilizing in-app messaging, and introducing engagement gamification techniques in onboarding flows. When : July 17, 2024 Topic : Converting free trial users into paying customers. When : October 24, 2024 Topic : Strategies for successful feature adoption.

Webinar 105

Webinar Customer Feedback Feedback Software Customer Experience 105

UX Planet

MAY 27, 2025

According to Quanti research , by the end of 2024, 3.6 Whether its push notifications, in-app messages or customer support, every interaction should feel true to your brands purpose. Every interactionfrom micro-animations to the tone of error messages or personalized onboardingmust reflect your core values. billion in 2020.

Finance 99

Finance Research Software Feedback Software Analytic Tools 99

Userpilot

JULY 7, 2024

The best CCM solutions for 2024 include: Userpilot – best in-app customer engagement solution for web apps. Design tools : A drag-and-drop design tool should enable you to define the structure and branding of your messages. Contextual triggers : Userpilot enables you to trigger messages based on in-app events.

Customer Communications 105

Customer Communications Analytic Tools Feedback Software Reporting Tools 105

UX Planet

DECEMBER 21, 2023

Written by Mary Moore and the Shakuro Design team As we stride into 2024, the landscape of user interface and experience design is once again undergoing a transformative shift. If you’re a UI/UX designer seeking inspiration, or a product owner aiming to propel your brand into the future, join us on a journey through the design trends of 2024.

UX 98

UX Analytic Tools Data Visualization Artificial Inteligence 98

Product Talk

FEBRUARY 5, 2025

Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. © 2024 Product Talk. Yurys initial steps didnt yield the results he had hoped for. But he didnt give up. Instead, he continued to look for other steps he could take. Click the image to see a larger version.

Product Research 218

Product Research User Testing Customer Experience Framework 218

Userpilot

MAY 14, 2024

What are the best Mixpanel integrations in 2024? Intercom integration enables sending personalized messages and triggered experiences based on Mixpanel product usage data. You can also use the data to segment users and target them with personalized in-app messages or marketing campaigns. Mixpanel integrations: Segment.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Feedback Software 105

Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. Book a Userpilot demo to find out how you can enhance your in-app experiences to keep up with the behavior trends for 2024. Here are the trends to watch out for in 2024.

Analytic Tools 105

Analytic Tools Data Visualization User Testing Reporting Tools 105

Product Talk

JANUARY 24, 2024

Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview. He sends one follow-up message to anyone who doesn’t respond to his first message. However, Ben shares that it’s taken time to refine his messaging for this type of outreach.

Research Software 305

Research Software Feedback Software User Testing Customer Experience 305

Userpilot

MAY 1, 2024

Here are 12 of the best customer engagement platforms in 2024! MoEngage is the best AI-powered in-app messaging platform. You can use those UI patterns as standalone messages or combine them into an interactive walkthrough. UserGuiding is the best customer interaction platform for small businesses. Contextual triggers.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Product Talk

MAY 15, 2024

You had to keep an eye on which pop-up messages were enabled, otherwise users would get several in a row.” There was a “what you see is what you get” (WYSIWYG) interface for designing the pop-up message, and you could add title text, an image, and up to two buttons with text labels.

Product Research 336

Product Research Feedback Software Analytic Tools User Testing 336

Userpilot

MAY 22, 2024

This article will highlight 23 of the best UX research tools available in 2024. Slack is a leading communication platform that facilitates team collaboration through real-time messaging, file sharing, and integrations to enhance productivity. Direct messaging : Communicate instantly with team members through private messages.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

Userpilot

JUNE 27, 2024

To help you make the best choice, we’ve meticulously curated a list of the 12 best options available in 2024. For instance, you can choose between the “immediate” and “delay” triggers for a notification based on whether a user opens the previous message.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools User Testing 105

Product Talk

APRIL 9, 2025

And sometimes, poorly designed error codes are passed along from other systems and the API designer doesnt always have the needed context to provide a clearer message. I wanted to use the API to automate welcome messages for members in my community. © 2024 Product Talk. Error codes often dont make sense to the customer.

Product Research 137

Product Research Software Review User Testing Technical Review 137

Userpilot

FEBRUARY 14, 2024

What are the best Salesforce integrations in 2024? It uses AI and machine learning to analyze customer interactions across multiple channels, including phone calls, emails, video conferences, and messaging platforms. This helps sales representatives understand what strategies work best to close more deals.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

JULY 18, 2024

For our NPS benchmark report for 2024, we studied 229 B2B SaaS companies to learn about their NPS performance. You can trigger in-app messages to guide the rest of the users through similar paths and help them experience success. The overall metrics included: Average NPS : 35.7 Median NPS : 39 Overall NPS results.

Data Visualization 105

Data Visualization Reporting Tools Feedback Software Analytic Tools 105

Userpilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. Sprout Social’s AI assists your teams’ handling of increasing volumes of social media messages. Let’s dive in! Automation.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Product Talk

SEPTEMBER 4, 2024

Claire continues, “For the first time, we really only communicated in the Slack feature channels, without any direct messages. use the common Slack channels instead of private messages), to deeper levels such as being empathetic with your colleagues or questioning your position in conversations.” © 2024 Product Talk.

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Product Research Onboarding KPIs CTO Coach Research Software 262

UX Planet

AUGUST 16, 2024

Try to get as many experts and departments involved in the project, especially: Marketing : Provides insights into target audiences, creates messaging strategies, and establishes user experience (UX) best practices. If you’re looking for expert assistance, our website redesign specialists are here to help you transform your site effectively.

Data Visualization 97

Data Visualization Analytic Tools Research Software Feedback Software 97

UX Planet

JANUARY 22, 2025

Combined, these tools amplify the brands reach while reinforcing its core message across digital ecosystems. Emotional Connection Through Content and Messaging: Authentic storytelling and transparent communication help forge a genuine emotional bond. As of 2024, Cash App reports 57 million users and $14.7

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

JUNE 5, 2024

ActiveCampaign is a marketing automation platform that enables targeted email and SMS campaigns, personalized messaging, chatbots, and campaign performance analysis. 12 top customer retention software tools in 2024 With the theory out of the way, here are our 12 customer retention software picks. Send personalized SMS messages.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

MARCH 6, 2024

AI in In-App Messaging : Employing AI for in-app messaging to optimize message delivery and boost conversions. Use Customer Data for Retargeting Automation : Leveraging user data to retarget unconverted users, personalize marketing messages, and increase re-engagement and conversions. How to leverage this CRO trend?

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Userpilot

MAY 17, 2024

This article dives into some of the best tools in 2024. AI writing assistant : Userpilot’s writing assistant can help you generate engaging microcopy for your in-app messages , rephrase or shorten existing content, and improve overall readability. Userpilot’s writing assistant.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

MAY 15, 2024

Airship is a customer engagement platform that uses Amplitude analytics to segment users for personalized messaging across channels. You can use it to collect customer feedback and create onboarding flows or guide users with in-app messages. Amplitude integrations: Userpilot. Amplitude integrations: Slack.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

JULY 23, 2024

With Userpilot, you can trigger fake feature announcements and track which percentage of users clicked on the message. After that, you can trigger an automated follow-up message for users who clicked to inform users that the feature is not yet available and you will let them know once it is.

Feedback Software 111

Feedback Software Customer Experience User Testing Product Research 111

Messages that Matter

JULY 11, 2024

Messages that Matter Messages that Matter Assessment explains how BI vendors can easily solve the problem By Lawson Abinanti, Messages that Matter For the 10th year in a row, lack of differentiation permeates the Business Intelligence & Analytics market which made me imagine why and how to solve the problem.

Differentiation 52

Differentiation Analytic Tools Data Visualization Marketing 52

Userpilot

MAY 7, 2024

Key features From in-app messaging to feedback collection , Chameleon spots a number of features that aid adoption. In-app messaging : Select from a wide range of UI patterns to send in-app messages and notifications. In-app messaging : Select from a wide range of UI patterns to send in-app messages and notifications.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

AUGUST 18, 2024

However, to learn more, you’ll have to listen to the man himself as he develops the topic at the 2024 Product Drive Summit. Define your value proposition and messaging Armed with an understanding of your market, it’s time to position your product for success. Test your product message with Wynter.

Data Visualization 105

Data Visualization Strategy User Testing Product Research 105

Product Talk

MARCH 6, 2024

If you click on a different status, we have these like pre-baked messages that have been written by a member of the product team , and you can customize the response if you want to. Tools of the Trade: Using Pendo to Manage Customer Requests was first posted on March 6, 2024 at 6:00 am. Leann: They do.

Feedback Software 306

Feedback Software User Testing Customer Feedback Customer Experience 306

Userpilot

JULY 21, 2024

These in-app messages can then be used to onboard users, provide contextual help , or announce new features , ultimately encouraging users to engage with the product. User engagement All plans have access to different UI patterns like spotlights, banners , checklists , slideouts, modals , and tooltips.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

UX Planet

MARCH 5, 2024

Error messages are inclusive and informative. They don’t present users with cryptic error messages. The 7 Most Important Laws of UX Design in 2024 was originally published in UX Planet on Medium, where people are continuing the conversation by highlighting and responding to this story.

Data Visualization 98

Data Visualization UX Research Software Feedback Software 98

Userpilot

JULY 29, 2024

In-app messaging : Userpilot supports in-app messaging, including tooltips, modals, and slideouts. Onboarding checklists : Userpilot enables the creation of onboarding checklists that help users track their progress and ensure they complete essential tasks. UI patterns in Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

UX Planet

JUNE 1, 2025

A mere 10% increase in UX development budgets can lead to an 83% increase in conversion rates UXCam,2024. UserInterviews suggests these conversations often reveal more authentic and effective marketing messages than those developed internally User Interviews, 2023. 50+ Powerful UX Statistics To Impress Stakeholders 2025.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

JUNE 10, 2025

In fact, Deloitte’s 2024 study found that customers spend 50% more with companies that offer personalized experiences. Trigger contextual in-app messages Contextual messages help to improve the user experience by showing them what to do at the right time without cluttering the UI. Advanced segmentation in Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Userpilot

JUNE 11, 2025

In our 2024 benchmark, Month-1 retention for healthcare sits at just 34.5% , fully 12.4 Contextual messaging: With Userpilot, you can build UI elements like tooltips, modals, and slideouts that trigger based on a user’s behavior. Yet one glaring challenge remains: healthcare apps struggle to keep users engaged. points below the 46.9%

Customer Experience 65

Customer Experience Data Visualization Analytic Tools Feedback Software 65