Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. 9 out of the 10 biggest mobile app download markets are non-English speaking, and these countries generated 88% of the Google Play app downloads in 2024.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

The Product Coalition

AUGUST 6, 2021

One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. To create such solutions, companies need software engineering professionals who can provide the expertise required. by the year 2024. Let’s dive right in.

Consulting 158

Consulting Reporting Tools Engineering Research Software 158

Userpilot

JUNE 27, 2024

To help you make the best choice, we’ve meticulously curated a list of the 12 best options available in 2024. Complexity : MVT is more complex to set up and analyze due to the numerous variations and interactions involved. There is also the option of custom coding.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools User Testing 105

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services. We interview so that we can learn how we can positively intervene in their lives. We aren’t overly positive about everything.

Generative AI 321

Generative AI Product Research Feedback Software Analytic Tools 321

Userpilot

FEBRUARY 29, 2024

To make your life a little bit easier and help you choose the best product analytics tool for your SaaS, we’ve produced a guide of 14 excellent analytics platforms available on the market in 2024. Hotjar is a product analytics software best known for its heatmaps and session recording tools. Let’s dive in!

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. Mixpanel is a product analytics software that interprets and represents advanced data into visual, easy-to-read reports. Stay ahead of the curb this 2024!

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

UX Planet

NOVEMBER 4, 2024

Positive impact of good usability Here are some benefits of providing a usable experience: Increased sales / transactions  — more usable online services means fewer people dropping out at each step. 2024) The ultimate guide to usability testing for UX in 2024. Better usability also means more users starting a transaction.

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Userpilot

JULY 23, 2024

The Value vs. Effort matrix compares the positive impact of a feature against the resources and time needed to implement it, highlighting high-impact, low-effort features. Is it to reduce churn or drive positive reviews ? Impact : How will the feature affect individual users?

Feedback Software 111

Feedback Software User Testing Product Research Customer Experience 111

Modus Create

NOVEMBER 7, 2024

Strategies to mitigate AI security and compliance risks By William Reyor Posted in Digital Transformation , Platform Published on: November 7, 2024 Last update: November 7, 2024 According to McKinsey, 65% of executives report that their organizations are exploring and implementing AI solutions.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Userpilot

FEBRUARY 21, 2024

In SaaS, where user experience and service personalization are essential, data analytics helps identify user engagement patterns and enables businesses to make informed decisions about product improvements and market positioning. Product analysis with Userpilot. That said, this trend is the backbone for scalable, flexible data analytics.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

The Product Coalition

OCTOBER 30, 2023

Increase the number of positive customer reviews by 20%. When I set OKRs for the product, we start by reviewing the company’s OKRs (or goals). Then, let’s imagine the company sells subscriptions to its software to small, medium, and large businesses. Key Results: Reduce the number of customer complaints by 50%.

Roadmap 147

Roadmap Feedback Software Onboarding KPIs User Testing 147

Userpilot

SEPTEMBER 30, 2024

Plus, knowing what customers want helps with better brand positioning, leading to increased engagement and conversion rates. Once defined, communicate these to your target audience by incorporating them into your marketing/advertising message strategy to build a strong product positioning. Join Product Drive 2024.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Userpilot

APRIL 17, 2024

Attention to negative and positive user feedback is crucial for understanding what needs improvement. Amplitude features Amplitude pathfinder : Track the various paths users take through your product that lead them to conversion Journey visualization : Review the steps a user takes when interacting with your product.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

MAY 20, 2024

Higher scores indicate more positive customer feelings and benchmarks differing across sectors (in SaaS being 40). Assign positive and negative scores to responses to calculate the overall customer sentiment score and track changes over time. Generally, a higher sentiment score indicates a more positive overall customer feeling.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

UX Planet

DECEMBER 11, 2023

CDI Student Review(s): My friend Aliena Cai featured a review of CDI on her youtube channel last year. Thankfully, they haven’t changed their pricing for more than 2 years (the bundle used to be $949 at the time of Inga’s review, then $999, then it increased to its current price sometime around autumn 2021).

Technical Review 97

Technical Review Certifications Software Review User Testing 97

Product Talk

JANUARY 24, 2024

Jess Knollmeyer is a Senior Product Designer at n0de , a company that’s developing software solutions to make net zero approval, planning, and implementation easier and faster. UserInterviews doesn’t review or write surveys on your behalf, so getting it right is ultimately your responsibility.

Research Software 285

Research Software Feedback Software User Testing Customer Experience 285

UX Studio

DECEMBER 14, 2023

The following lines are written with full bias due to nostalgia and my gratitude towards all the people who made UX studio a special community, a hub for our professional passion, and a source of inspiration. From there, we started thinking seriously about building our product, reviewing the pain points of our community.

Research Software 90

Research Software UX Feedback Software User Testing 90

Userpilot

JANUARY 17, 2024

SaaS growth can be stunted due to a failed marketing roadmap , insufficient use of digital channels, and poor investment in brand building. Strong cash flows and high recurring sales : A positive cash flow is an important indicator of business health. SEO and content marketing can position you as a thought leader in the SaaS industry.

Feedback Software 105

Feedback Software Research Software Analytic Tools User Testing 105

Userpilot

MAY 30, 2024

You can review customer support requests and call logs to identify recurring issues, call patterns, and types of inquiries. It’s important, therefore, that you acknowledge those who respond – whether their feedback is positive or negative. Request public reviews from happy customers. Customer support ticket example.

Product Research 104

Product Research Feedback Loop Feedback Software User Testing 104

Userpilot

DECEMBER 7, 2023

CRM uses specialized software to manage customer relationships, analyze data, and improve outcomes by personalizing services and expecting customer needs. It involves using specialized software that collects, stores and analyzes customer information — from personal details to purchase history and interaction data.

Customer Experience 105

Customer Experience Feedback Software Analytic Tools Customer Feedback 105

Userpilot

JUNE 25, 2024

Here are 12 of the best user experience analytics tools for user research in 2024! Event tracking : Userpilot allows teams to tag UI interactions (hovers, clicks, or form infills) and track them as events using the no-code event tracking tool. Do you want to revolutionize your business with UX analytics? Userpilot Rating: 4.6

Data Visualization 52

Data Visualization Analytic Tools Research Software User Testing 52

Userpilot

MAY 20, 2024

TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth. Pendo is the best product adoption software for mobile apps. UserGuiding is the best user onboarding software for small companies. Curious about the tools that make this happen? Don’t fret! their tech stack!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Lenny Rachitsky

SEPTEMBER 3, 2024

If you’re not a subscriber, here’s what you missed this month: Why PMs are best positioned to thrive in an AI world On asking for help (even when you really don’t want to) Part 2: Time management techniques that actually work Subscribe to get access to these posts, and every post. .”

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

Userpilot

JUNE 30, 2024

Additionally, the manager must also provide the sales team with the necessary learning materials and resources, demos, customer reviews , and testimonials needed to drive sales. Conduct market research to inform sales strategies and enable the sales team to position the company’s products effectively.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Userpilot

MAY 17, 2024

TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback. A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user insights. Let’s dive right in! Here are some of the best tools for this purpose: 1.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

AUGUST 17, 2024

Consider Userpilot for its no-code in-app guidance and analytics capabilities. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption. The ultimate goal is to foster loyalty and maintain a positive company reputation. Book a demo today!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 30, 2024

In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 27, 2024

In the SaaS industry, they help users navigate software applications, troubleshoot technical issues, and drive product adoption. In the SaaS industry, a CSR helps users navigate software applications, troubleshoot technical issues, and drive product adoption.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

AUGUST 28, 2024

Product Marketing Teams Can Use Userpilot to: Promote In-App Product Launches without Dev Help Increase New Feature Adoption with Interactive Guidance Measure New Feature Launch Success with Analytics Segment Happy Users to Increase Product Reviews Get a Demo 14 Day Trial No Credit Card Required What is a customer service representative?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Renowned for its robust analytics and mobile app support, Pendo provides interactive in-app guides and retroactive analytics, positioning itself as a top choice for enterprises looking for comprehensive mobile onboarding solutions. This depends on your use case.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JANUARY 16, 2024

Moreover, satisfied customers are more likely to become advocates for the product, leading to positive word-of-mouth referrals and further contributing to the growth and success of the product. For more granular insights, you can conduct heatmap analysis and session recordings are coming to Userpilot in Q2 2024.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Onboarding KPIs 105

Gainsight

AUGUST 27, 2021

By zooming in on your NPS, you can increase repeat customers and spark a reputation that grows through positive reviews. Explains how upping your NPS contributes to happier users and more growth through positive reviews. Ultimately, upping your NPS contributes to both happier users and more growth. Time to Value (TTV).

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Product Management 52

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. There are very few women in leadership positions and there is a reason for that – it’s not random.

Technical Review 105

Technical Review CTO Coach Startups Feedback Software 105

The Product HQ

MAY 10, 2024

A technical program manager differs from a product manager because technical program managers work more closely with the software development teams. It is an excellent role for those interested in software who want to lead, manage, or use their creative skills. A technical project manager is not an entry-level position.

Technical Review 52

Technical Review Research Software User Testing Certifications 52

Mixpanel

MAY 28, 2024

Our 2024 Ecommerce Benchmarks Report found that ecommerce week one retention fell from 39% in 2022 to just 22% in 2023. Creating a positive user experience is one of the keys to better retention. Let’s say you have two campaigns: one with a 5% off voucher code and one for 20% off. Twenty percent is a very attractive discount.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Marketing 52

Userpilot

JUNE 12, 2024

Additionally, the manager must also provide the sales team with the necessary learning materials and resources, demos, customer reviews , and testimonials needed to drive sales. Conduct market research to inform sales strategies and enable the sales team to position the company’s products effectively.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 26, 2024

In this article, we will outline the typical journey for a sales enablement manager, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Director of Sales Enablement : For this position, you need 7+ years of experience. Without further ado, let’s get into it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52