Userpilot

MAY 27, 2025

I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. Mobile app tracking captures data on how users interact with your app, including actions such as screen views, button taps, session length, and feature usage. Why track in-app user behavior?

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Analytic Tools Research Software Feedback Software Data Visualization 95

Userpilot

DECEMBER 30, 2024

While the product adoption platform offers decent user onboarding and engagement features, it lacks advanced analytics capabilities and is quite expensive. Overview of Chameleon Chameleon is a no-code user onboarding platform that lets SaaS teams create in-app experiences to engage and retain users.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Lenny Rachitsky

NOVEMBER 19, 2024

Previously, she was a senior director of product at Big Health, a product marketer at Dropbox, and designed youth advocacy campaigns with major brands like H&M and 3M that engaged millions of young people. ” If 2024 was the year of the super IC, I predict 2025 will be the year of the supermanager. I love managing people.

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User Testing Customer Feedback Feedback Software Reporting Tools 131

AB Tasty

MAY 15, 2025

Our 2025 Fashion Consumer Trends report reveals the shifts in how consumers discover, decide, and commit to fashion brands today. They shared valuable insights from AB Tasty’s recent global fashion consumer survey, highlighting what drives inspiration, conversion, and retention in todays fast-evolving fashion landscape.

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Reveal

DECEMBER 30, 2024

This advantage stems from a simple fact: access to actionable insights empowers smarter, faster decision-making. Embedded analytics tools are pivotal in achieving this goal, seamlessly integrating data insights into everyday workflows. Processing: Transforming raw data into actionable insights through analytics engines.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Product Innovation Educators

SEPTEMBER 16, 2024

This approach focuses on understanding customer needs, generating quality ideas, and turning those ideas into real value. It’s what helps create products that customers love and keeps companies successful in the long run. Staying Close to Customers A big part of successful innovation is keeping a close connection with customers.

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Gainsight

DECEMBER 18, 2024

In a world where instant gratification has become the norm, customers are increasingly seeking support that caters to their needs without the frustrations of lengthy wait times or extensive search efforts. Customers are seeking comprehensive, deep content that empowers them to explore solutions independently.

Reporting Tools 52

Reporting Tools Customer Experience Artificial Inteligence Customer Feedback 52

Innovatemap

NOVEMBER 20, 2024

As tech companies navigate an increasingly AI-driven landscape, the role of differentiated, customer-centric messaging has never been more critical. The Product Marketing Alliance Summit served as an opportunity for product marketing practitioners and leaders to exchange insights and discuss industry trends. What did we learn?

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Product Marketing Customer Feedback Customer Experience User Testing 52

Userpilot

APRIL 16, 2025

Help center software allows you to juggle feature rollouts, bug fixes, and user onboarding without keeping up with endless tickets. Here, we look at the best help desk software so you can choose the right fit and continue giving your customers the best experience. What are the different types of help center software?

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

MAY 30, 2025

Ive tried these platforms myself and pulled in real customer feedback so you can make a faster, smarter call. Userpilot: Best product tour tool for user onboarding on web and mobile apps. Chameleon: Best for building custom, native-feeling product tours on web apps. Starts at $279/month for 2,000 tracked users.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Product Innovation Educators

MARCH 4, 2025

How AI captures customer needs that human product managers miss Watch on YouTube TLDR In my recent conversation with Carmel Dibner from Applied Marketing Science, we explored how artificial intelligence is transforming Voice of the Customer (VOC) research for product teams.

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UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. UX Research provides this additional layer of insight, transforming numbers into actionable insights.

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User Testing Product Research Research Software Data Visualization 59

Product Talk

MAY 14, 2025

Its a whole other challenge to identify brand-new products to offer. The difficulties you face from going to 0 to 1understanding your customer, identifying what will differentiate your product, building early versions of that product, and actually finding customers to use it? Its one thing to iterate on an existing product.

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Product Research User Testing Technical Review Systems Review 133

Gainsight

MAY 29, 2025

Every year at Pulse , we recognize industry leaders who have made significant contributions to the fields of customer success (CS), customer education, product experience, community, and beyonddriving innovation and transforming the way businesses engage with their customers.

Customer Communications 52

Customer Communications Data Visualization Customer Experience Customer Feedback 52

The Product Coalition

JULY 29, 2022

By gathering historical data (both labeled and unlabeled data) and analyzing it with the help of algorithms, the software can make classified predictions providing useful insights for businesses. In fact, the survey reports published on ML by the German company Statista forecast that by 2025, the ML market is estimated to grow from 22.6

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Artificial Inteligence Data Visualization Reporting Tools Customer Experience 198

Userpilot

MAY 30, 2025

Chargezoom , a B2B invoicing platform, struggled to keep up with its ever-increasing customer base. The business was growing, but the success team was getting overwhelmed because they were 4 people trying to support 2,500+ customers. As Erin Gordy explained: We just didnt have any insight into what our customers were doing.

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Feedback Software Analytic Tools Onboarding KPIs User Testing 64

The Product Coalition

NOVEMBER 19, 2020

By 2025, half of the entire EU population could suffer from seasonal allergy (!) As higher-resolution pollen insights become available, more businesses are realizing the opportunity and figuring out how to create better experiences for seasonal allergy sufferers: A?—?Personalized Meanwhile, hayfever sufferers are more empowered.

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Research Software Data Visualization Healthcare Customer Experience 158

The Product Coalition

FEBRUARY 10, 2022

The number of solutions for publishing video content is growing, and so is the user population. It attracted more people to the online live streaming and now it’s projected that, due to streaming, by the year 2025 users will spend more than $17 billion in social apps annually. What types of streaming applications are there?

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Feedback Software User Testing Technical Review Data Visualization 178

Modus Create

MAY 20, 2025

Forum monitoring is essential but tedious Here's how AI can help By Boris Berenberg Posted in AI Transformation , Product Development Published on: May 20, 2025 Last update: May 20, 2025 If you build products for customers, chances are youve explored how AI can help. Why not use AI for all customer interactions?

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Analytic Tools Software Review Technical Review Data Visualization 40

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. TL;DR A marketing growth strategy is a comprehensive business growth approach focusing not only on customer acquisition but also on long-term engagement and retention.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Intercom, Inc.

APRIL 3, 2025

The real cost: Slowed-down business growth, player churn due to poor experiences, damaged brand reputation. Damaged brand reputation affecting future releases or new offerings. The real cost: Low player satisfaction, damaged brand reputation, player churn, lost revenue. Increased churn when frustrated players abandon games.

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Reporting Tools Feedback Software Data Visualization User Testing 104

Userpilot

APRIL 2, 2025

Let’s face it: understanding what your users are actually doing in your mobile app can be a real headache. It’s built for product people who need clear insights without drowning in data. The platform delivers actionable insights that drive product decisions without requiring technical expertise.

Data Visualization 64

Data Visualization Analytic Tools Embedded Analytics Feedback Software 64

Userpilot

JANUARY 20, 2025

Product tour software is any tool used to build product guides to onboard new users. It helps new users navigate your product, leading to improved user activation , trial-to-paid conversion , and user retention rates. Pendo – Offers custom pricing with a full-featured free plan for up to 500 MAUs.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Accidental Product Manager

JULY 9, 2018

In fact, when the Pepsi chip product managers take surveys of their customers the feedback that they get is that what consumers want to do is to eat healthy. It has now been changed to simply stating that by 2025 sales of their nutritious products “will outpace” the rest of Pepsi’s portfolio.

Product Management 70

Product Management Product Manager User Testing Product Research 70

freshtrax

FEBRUARY 20, 2025

Local players are also making tough calls Japanese supermarket chain Ito-Yokado is shuttering 33 stores by February 2025. Japan is a high-stakes market with unique challenges that have tripped up even the biggest global brands. So What’s the Deal? Competition Is Fierce Think you can just walk into the Japanese market?

User Testing 52

User Testing Branding Marketing Customer Feedback 52

The Product Coalition

JULY 8, 2020

To make a better-informed decision, you should take into account the average experience of customers hiring companies in different locations worldwide. In this article, I’m sharing insights from other seekers of a reliable outsource developer as well as my own experience. In fact, labor costs in Vietnam are 90% less than in the US.

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Software Developers Software Development Reporting Tools Software Review 84

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

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Positioning Feedback Software Product Management Product Manager 52

Arkenea

JANUARY 25, 2025

The cost of custom e-prescription software development is around $20,000 to $700,000 or more. Another standard published by CMS is the delayed compliance deadline for EPCS to no longer than January 2023 and no earlier than January 2025 for LTC prescriptions for controlled substances. For Pharmacists 1.

Reporting Tools 52

Reporting Tools Software Developers Software Development Feedback Software 52

Intercom, Inc.

FEBRUARY 4, 2021

So it partners with them to give them more insights to then to empower them to make changes. And by 2025, probably 50/60% of all meat products will be cellag. So we don’t just tell industrial customers what to do. “Clarity becomes an ally of the engineer and the production manager. You grow a burger.

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Reporting Tools Transportation Travel Data Visualization 184

Product Innovation Educators

DECEMBER 30, 2024

Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.

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User Testing Research Software Customer Experience Certifications 156

UX Studio

FEBRUARY 15, 2024

“ Innovation is not something completely brand new. The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. How do you tackle all this?

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Userpilot

JUNE 30, 2022

While everyone talks about product-market fit, finding product-customer fit is equally important when it comes to engaging the right customers and driving success. So, how can you determine customer fit and get the right user feedback to ensure customer success? What is customer fit?

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User Testing Feedback Software Customer Experience Analytic Tools 98

Product Talk

JANUARY 15, 2025

Welcome to 2025! We launched our first self-paced course: Customer Recruiting for Continuous Discovery. Tweet This 2025: The Plan for the Year Ahead As Ive written about several times in the past, my North Star metric at Product Talk is to increase the number of product teams who adopt continuous discovery.

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Product Research User Testing Customer Feedback Customer Experience 244

Alchemer Mobile

FEBRUARY 14, 2025

73% of consumers consider customer experience a crucial factor in their purchasing decisions, but only 49% of companies report delivering a “good” customer experience. One game-changing opportunity for CX teams and leaders in 2025: open text analysis. Many organizations know there is work to be done.

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Data Visualization Strategy Reporting Tools User Testing 183

Business of Software Conference

FEBRUARY 21, 2025

Heres the full schedule and flow for two days of action-packed learning on 31 March – 1 April 2025 in Cambridge, UK – featuring candid conversations, bold ideas, and the tools to help you build a business that lasts. Sara Gordon presents The Seven Deadly Sins & Positioning , a masterclass in brand messaging pitfalls.

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Artificial Inteligence Customer Feedback Presentation Events 40

Alchemer Mobile

APRIL 21, 2025

Its no secret, 2025 is off to an eventful start with tariff uncertainty, nagging inflation, and global supply chains in flux. In this post, we make the case for investing in customer loyalty as a long-term strategy to protect revenue, reduce churn, and increase customer lifetime value.

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User Testing Customer Feedback Product Research Feedback Software 100

UX Planet

JANUARY 13, 2025

failed payment These brain regions interact while handling user interfaces. By being understanding of these processes, designers may anticipate and influence user reactions to create experiences that minimise painful triggers and increase good ones. The limbic system of your brain is the emotional motor that drives your responses.

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Feedback Software User Testing Data Visualization Customer Experience 98