Lenny Rachitsky

NOVEMBER 19, 2024

Below, Hilary Gridley , director of product management at WHOOP, shares strategies she’s learned to leverage the latest AI tools to not just become a better manager but to level up her entire team. These tactics and tools are practical and actionable, and you can start experimenting with them today, even if you’re not managing.

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UX Planet

MAY 27, 2025

Today, in 2025, the real battleground isnt on the streetits in the palm of your hand. Finance faces the same reality: bold, user-first design delivered through seamless digital platforms is what separates the leaders from those destined to become footnotes. Chasing the next big product win in banking or fintech?

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UX Planet

JUNE 30, 2025

The payoff is already visible in richer digital experiences, sharper personalization and faster, safer service. Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. Within this landscape, banking/financial services is a leading adopter of AI.

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Data Visualization Banking Reporting Tools Analytic Tools 73

The Product Coalition

JULY 21, 2022

Let’s discover the evolution of e-commerce technology. Even businesses that never sell products through technology have faced the dilemma of either selling an online or closing business. The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers.

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Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

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Centercode

JUNE 24, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x.

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Centercode

JUNE 11, 2025

Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Platform Overview Managed Services Compare Plans What's New? AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x.

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Userpilot

MAY 27, 2025

Next, use a product analytics tool like Userpilot to tag these events, capture event data, and visualize how many users move or drop off between each stage. For example: Asana, a project management tool, might track events like “Project Created” and “Project Shared.”

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Product Innovation Educators

MARCH 4, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

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AB Tasty

JUNE 17, 2025

From the continued rise of mobile commerce to virtual-reality try-on tools and AI customer service, some consumer trends have proven to be evergreen while others fall out of fashion in a season. To help you better understand the mind of today’s consumers, we’ve broken down 10 key insights for e-commerce from our 2025 global report.

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Data Visualization User Testing Product Research Reporting Tools 52

Arkenea

JUNE 9, 2025

But what about when these EHR systems need to ‘talk’ to one another? Simply put, it’s the capability of different EHR systems to share, interpret, and collaboratively use data across various healthcare environments. the message format standards) where healthcare data is uniformly moved from one system to another.

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Reporting Tools Research Software Data Visualization Healthcare 52

Userpilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. But is Intercom Mobile still worth the investment in 2025 and beyond? This article will provide an in-depth review of the platform. Creating an in-app message in Intercom.

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Analytic Tools Data Visualization Software Review Feedback Software 71

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. How Customer Analytics tools fit into the broader BI and analytics landscape.

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Userpilot

MAY 30, 2025

Chargezoom , a B2B invoicing platform, struggled to keep up with its ever-increasing customer base. Messages about new features or value-adding upgrades would get lost in inboxes. I was literally asking my product team to pull a report every other week of who upgraded or downgraded. Email-only communication. Heres how: 1.

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UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Contentsquare reports that 76% of companies using behavioral analytics identify optimization opportunities not possible with traditional analytics alone Contentsquare, 2023.

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Intercom, Inc.

FEBRUARY 4, 2021

The group of businesses works across industries from agri-tech to motor to SaaS, with the shared goal of finding environmentally positive solutions that deliver on both purpose and profit. I always loved software and developing software. And we have a bunch of technologies. And so the variables are massive.

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Userpilot

JANUARY 20, 2025

If you’ve just been tasked with creating interactive product tours for your product, deciding on the best tool can be tricky. That’s hardly a surprise, as there are many product tour software out there. So, what should you look for in your search, and which tools should make the cut?

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 2, 2025

As a fellow PMM who’s been there, I can tell you that traditional analytics tools just don’t cut it anymore. Userpilot for mobile analytics Userpilot’s mobile analytics solution helps product teams understand user behavior and improve their mobile app experience without complex implementation.

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Gainsight

MARCH 31, 2025

According to Benchmarkits 2024 B2B SaaS Performance Metrics Benchmark Report , the average new customer CAC for B2B SaaS companies is $1.76, while the average expansion CAC is only $1.00. With the right tools and workflows, CS teams can help unlock meaningful expansion opportunitiesfast. What a huge difference!

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The Product Coalition

MARCH 9, 2020

million in 2017, and is projected to reach $9,202 million by 2025 , growing at a CAGR of 4.7% from 2018 to 2025. This rising popularity has lead to a huge global user population of up to 220M people using dating platforms. Concept Differentiation dimension regards the usability and features presented on the dating platform.

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freshtrax

JUNE 23, 2025

Sirron Norris mixes playful cartoon styles with serious themes – his blue bears appear cute at first glance, but they often carry heavy messages about housing inequality and racial justice. Sometimes, the most powerful messages are sprayed on a wall, hidden in an alley, or written in bold white text asking you to listen.

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Userpilot

JUNE 1, 2025

Enter mobile app analytics software that unlocks insights and empowers smarter decisions. What is mobile analytics software, and why do you need it? Mobile analytics software is a suite of tools designed to help you track, measure, and understand how your mobile app performs and how users interact with it.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

Alchemer Mobile

FEBRUARY 14, 2025

What new opportunities are out there and what new technologies can you take advantage of? 73% of consumers consider customer experience a crucial factor in their purchasing decisions, but only 49% of companies report delivering a “good” customer experience. Many organizations know there is work to be done.

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Data Visualization Strategy Reporting Tools User Testing 183

Product Talk

MAY 7, 2025

The company had built several generations of APIs, but had not had success decommissioning older technology and moving customers to the new version. Garys job as the Senior Director of Product was to build the latest API and move customers to use it (instead of the old APIs), reducing the cost and risk of the older technology.

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Userpilot

JANUARY 27, 2025

In the healthcare industry, the performance of your marketing strategy directly depends on whether you adopt HIPAA-compliant analytics tools or not. Features all HIPAA-compliant tools should have. Top 6 HIPAA-compliant analytics tools to consider. How does HIPAA impact web analytics ?

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The Product Coalition

MAY 31, 2022

Since 2020, fitness, productivity, messaging, telehealth, food, and banking mobile apps have worked overtime to remove as much friction from daily life as possible. billion by 2025 (up from US$2.8 According to a recent report , 72% of workers prefer a flexible work model over returning to the office full time. from 2020 to 2027.

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Analytic Tools Research Software Data Visualization Reporting Tools 179

BrainMates

JUNE 3, 2025

Consider the generative AI revolution: in under two years, entire product categories, from content generation to software development tooling, are being reshaped. Prepared teams respond with greater clarity, faster decision-making, and less fear, whether the required response is a simple messaging shift or a larger strategic pivot.

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