UX Planet

JANUARY 4, 2024

Developing Effective Interview Questions Effective interview questions are the backbone of successful qualitative research. Well-crafted questions can elicit detailed and meaningful responses from participants, providing researchers with valuable insights. Crafting Clear and Open-Ended Questions 1.

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Alchemer Mobile

MAY 31, 2022

Ultimately, most brands are unable to answer their most important product question: what makes a customer a customer? Here are five types of mobile survey questions to ask to better understand customer emotion and sentiment, and lay the groundwork for a competitive advantage through a comprehensive understanding of your customers.

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Userpilot

APRIL 29, 2024

What questions do you use for different use cases? These are the main questions the article tackles. By asking targeted questions, businesses can identify who their customers are, what they need, and how they interact with products or services. Let’s have a look at a few, along with question examples. Let’s dive in!

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Alchemer Mobile

DECEMBER 21, 2022

During the webinar, we answered a few of your questions, but did not have time to cover all of the questions that came in. Keep reading to learn the answers to those questions and more. If you have additional questions about panels, please get in touch. The webinar is available on-demand on the Panel Services page.

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Mind the Product

MAY 15, 2023

Read more » The post Interviewing customers: the art of asking questions appeared first on Mind the Product. There are several reasons why a product manager might be a step or two removed from direct contact with customers.

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ProductPlan

JANUARY 11, 2024

Goal-Question-Metrics (GQMs) is a strategic framework used to define goals, ask relevant questions, and improve metrics. In addition to a goal, GQMs encourage teams to ask meaningful, thought-provoking questions. If you’re lucky enough and ask the right questions, you may be able to address several metrics at once.

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Analytic Tools Customer Feedback Framework Customer Experience 77

Alchemer Mobile

MAY 4, 2021

So, if NPS isn’t always the most effective survey, what are some other questions you can ask your app customers? Here are several common use cases for surveys within the mobile experience and then questions you can ask to support those. These questions can help uncover bugs you might have missed in the QA process.

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The Product Coalition

JUNE 21, 2023

This is where using metrics come into play, because without metrics — not being able to answer the before mentioned questions are how many miss performance targets when they launch products. WHAT ARE THE QUESTIONS? I sometimes get asked questions like: “?? ??? ???? ? ???? ?? ??? ???? ????????? ???? ??????? ?? ?????? ??????”

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Alchemer Mobile

OCTOBER 13, 2020

These are questions you can only answer by looking at the individuality of each customer: What do they care about in your product? Here are five types of survey questions to ask to better understand customer emotion and sentiment, and lay the groundwork for a competitive advantage through a comprehensive understanding of your customers.

Product Research 246

Product Research User Testing Customer Feedback Customer Experience 246

Agile Velocity

MAY 30, 2024

The post May I Ask You A Question? In this video, People Operations Manager Shelby Turk discusses how to encourage teams to give feedback, make mistakes, and grow. Download Shelby’s slide deck and related content to help you excel as an HR professional. appeared first on Agile Velocity.

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Mind the Product

AUGUST 10, 2023

Caroline Clark, Founder of Product Karma shares four questions to ask yourself when you're stuck in a rut in product management. Read more » The post 4 coaching questions that every product manager should ask when stuck appeared first on Mind the Product.

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Intercom, Inc.

MARCH 2, 2021

But when it comes to customer support, all of your great product knowledge and technical skills will go to waste if you’re answering the wrong question. Sometimes, the biggest challenge comes from the fact that the customer’s initial question isn’t always crystal clear, and we often don’t have the full picture right away.

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Customer Experience Customer Feedback Data Visualization Artificial Inteligence 248

The Product Coalition

OCTOBER 3, 2023

The Essential Questions That Lead To A Great Product Roadmap “The question ‘Why?’ This client was known for asking questions that were off-the-chart challenging. There wasn’t a question I had not prepared for. I ran through the roadmap for the product, fielding all the questions and handling them like a pro.

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Roadmap Product Research User Testing Customer Feedback 119

Mind the Product

FEBRUARY 7, 2022

Got questions about your product career? Here you’ll find exclusive answers from Susana Lopes, Director of Product at Onfido, to five product management career questions. The questions What product management roles can be done part time? Read more » The post Got questions about your product career?

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Amplitude

OCTOBER 4, 2020

This starts, of course, with asking good questions. Good questions help teams focus their measurement/telemetry efforts, and increase the likelihood that what they measure will enable valuable insights. This takes practice, but better question asking is within any team’s reach. At Amplitude, I facilitate lots of workshops.

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Amplitude

OCTOBER 4, 2020

This starts, of course, with asking good questions. Good questions help teams focus their measurement/telemetry efforts, and increase the likelihood that what they measure will enable valuable insights. This takes practice, but better question asking is within any team’s reach. At Amplitude, I facilitate lots of workshops.

Data Visualization 145

Data Visualization Customer Experience Workshop Customer Feedback 145

Piyanka Jain

JANUARY 20, 2022

Key Questions to ask your data?—?2022 You might also have various questions relating to your revenue, operational success, and nuances that are impacting your business significantly. Your analytics resources may not be equipped to answer all of your questions.

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The Product Coalition

MAY 11, 2023

Goal-Question-Metrics (GQMs): A Holistic Alternative to Objectives and Key Results (OKRs) GQM’s approach is to ask wide-ranging questions about a Goal. GQM Use in Ancient Times On a recent product requirements document, I laid out measures of success using an old favorite: Goal-Question-Metric (GQM).

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NextBigWhat

DECEMBER 15, 2023

Well, we at NextBigWhat have 5 ‘fundamental’ questions to Bhavish and his team. Considering that the demo showed programming capabilities, and this was not referenced as part of the specialized training, one would assume that an open-source model or […] The post Krutrim AI: 5 Questions appeared first on nextbigwhat.

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Userpilot

JANUARY 9, 2024

The Single Ease Question (SEQ) can be your key to understanding usability. TL;DR A Single Ease Question (SEQ) is a simple yet effective method of quantitative usability testing. Using the single ease question has some key advantages: it’s simple, fast, reliable, and sensitive to changes (i.e. An example of a SEQ.

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Userpilot

OCTOBER 9, 2023

Follow-up questions serve as a valuable hack for collecting additional feedback from your in-app surveys. That’s why we made this guide, so you can fully understand what’s a wise use case for follow-up questions and how you should frame them to maximize their value. Avoid complicated, jargon-filled questions.

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Feedback Software Research Software Analytic Tools Customer Feedback 105

Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? We’ve handpicked the right survey questions under different research categories to make everything easy. Use both close-ended and open-ended questions to collect holistic VoC data.

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The Product Coalition

MAY 27, 2021

The secret to acing a product management interview isn’t just knowing what questions to expect. It’s getting inside your interviewer’s mind, and understanding why they’re asking you these questions, and what they want to know. Behind the Questions… 1. What they want to know: This (usually) isn’t a trick question.

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Userpilot

SEPTEMBER 14, 2023

What customer discovery questions should product managers ask to accurately identify the unsatisfied needs of potential customers and validate ideas? This is exactly what the article deals with, so if you’re after the answer to this question, you’re in the right place. What are customer discovery questions?

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Userpilot

AUGUST 14, 2023

And how should you ask your questions to ensure that you’re collecting the right data? Which determines if you’ve achieved product-market fit by asking customers how disappointed they would be if they could no longer use your product There are eight customer satisfaction survey examples, including: The rating-scale survey questions.

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Intercom, Inc.

NOVEMBER 3, 2021

8 questions to ask when assessing your team’s alerts. Each alert is then passed through a checklist of questions: 1. Have you answered “no” to any of these questions? After all, it’s highly unlikely that you will be able to predict the operational health and noisiness of your new feature before you ship it.

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Userpilot

JUNE 28, 2023

Customers are the lifeblood of any business, and asking good feedback questions is critical to gauging their thoughts about your product or service and its perceived strengths and weaknesses. To get your customers to talk, however, you must ask the right questions in the right manner. And they are consistent.

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Userpilot

JUNE 12, 2023

But what kind of surveys should you be sending, and how do you frame your questions to elicit the right answers from respondents? Read on to find 12 important survey types and sample questions to ask. Examples of questions to ask in user persona surveys: What will you be using {product name} for? How large is your company?

Data Visualization 97

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The Product Coalition

JULY 16, 2022

“The wise man doesn’t give the right answers; he poses the right questions.”?—?Clause Asking questions rather than waiting to be asked a question would have been a better strategy. Finally, I came up with a pretty corporate answer (which I don’t remember) but followed it up with a question. questions open your mind.

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Userpilot

APRIL 7, 2023

What types of survey questions should you use to collect valuable feedback? It is essential to identify the types of survey questions that work best and utilize them to gain insights into user sentiment. Insightful questions can help you create compelling surveys that yield actionable feedback.

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