PMLesson's Ace the PM Interview

OCTOBER 7, 2019

In this post, we'll review a case study submission from one of our Exponent members, Sholanki Sarkar. Clarify the situation (what, why, where , how) Users Pain Points Ideas Vision Feature Priority Pitfalls Sholanki’s Answers (with Commentary) Clarify the situation (what, why, where, how) What do you exactly mean by smart fridge?

Reporting Tools 65

Reporting Tools Data Visualization User Friction Feedback Software 65

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. How we interviewed stakeholders and real users to discover their needs and pain points. Besides the default roles, users had an option to create generic roles with customized permission settings.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

APRIL 24, 2024

Similarly, you can't expect potential customers to come on board without a well-designed software demo first. TL;DR For potential customers, your sales demos could be the deciding factor between converting or switching. Run your demo while keeping customers engaged by using relevant scenarios and asking questions.

Demo 69

Demo Research Software Feedback Software Product Research 69

DISQO

JUNE 5, 2018

The pioneer of digital lending marketplaces leverages Alpha’s rapid consumer feedback platform to become a consumer-insight-driven organization. We’ve always been very transactional, but [now] we want to stick around and be the sidekick for our customers as they continue on their financial journey.”. Background.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

DISQO

JUNE 5, 2018

The pioneer of digital lending marketplaces leverages Alpha’s rapid consumer feedback platform to become a consumer-insight-driven organization. We’ve always been very transactional, but [now] we want to stick around and be the sidekick for our customers as they continue on their financial journey.”. Background.

User Testing 40

User Testing Customer Feedback Product Research Data Visualization 40

Mind the Product

APRIL 23, 2018

She shared some insights on human behavior, and how we as leaders can use our influence to build a culture of psychological safety, enhancing collaboration and problem solving in our teams. By providing ownership and creative freedom, teams at Booking.com are empowered to craft experiments based on well-defined user problems.

Agile 108

Agile Weak Development Team User Testing Customer Feedback 108

The Product Coalition

JULY 6, 2022

Most of our readers would have heard of Agile product management. In this article, we will look at what Lean product management is, how it can help you and how it can help your startup build great products that your customers love. It is built on the principles of a business that focuses on delivering value to the customer.

Startups 124

Startups Feedback Software User Testing Product Research 124

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Product Talk

NOVEMBER 13, 2019

The Product Experience and Insights Summit. ACM Intelligent User Interfaces. Agile-Lean Ireland. Mile High Agile. User Experience Lisbon. Front UX & Product Management Case Study Conference. Agile + DevOps West Conference. Agile Australia. User Research London. London, UK.

Product Research 185

Product Research Naming Agile Research Software 185

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s on-demand insights platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. Becoming a consumer-insight-driven organization. Nwokah explains.

Feedback Software 49

Feedback Software User Testing Healthcare Systems Review 49

Split

JUNE 9, 2023

In a digital business landscape marked by rapid evolution and customer-centricity, conversion rates have emerged as a vital metric of success. Your conversion rate is a clear indicator of how well you’re meeting your customers’ needs and wants. They are more than just numbers or percentages.

User Testing 52

User Testing Feedback Software Analytic Tools Reporting Tools 52

Userpilot

JULY 9, 2021

Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. The Making of Product Managers by Lena Sesardic gives you eight actionable insights from 20 stories of real product managers who broke into product management from different fields.

Books 98

Books Research Software Feedback Software Analytic Tools 98

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s rapid consumer feedback platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. Becoming a consumer-insight-driven organization. Nwokah explains.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s rapid consumer feedback platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. Becoming a consumer-insight-driven organization. Nwokah explains.

Feedback Software 40

Feedback Software User Testing Product Research Healthcare 40

DISQO

DECEMBER 30, 2017

That’s why Nwokah’s team leverages Alpha’s on-demand insights platform to close the gap between product managers and both benefits managers and consumers, drive engagement on its app, and continually identify opportunities for breakthrough innovation. Becoming a consumer-insight-driven organization. Nwokah explains.

Feedback Software 40

Feedback Software User Testing Healthcare Systems Review 40

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

The Product Coalition

SEPTEMBER 2, 2019

It’s obvious that these tools were developed with little or no customer participation. Customers didn’t understand the app’s value, and sales were low. But it’s possible to avoid this outcome with a crucial and effective methodology called customer development plan. the product/market fit.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Agile Velocity

AUGUST 24, 2020

Focused initiatives and dedicated Teams are created to deliver on key projects… Agile-like. As we move through undoubtedly one of the most unprecedented crisis, how can the practices we learned from the Agile Teams strengthen Southwest’s ability to adapt once again? Innovation comes within empowered core Teams.

Airlines 63

Airlines Agile Customer Experience Leadership 63

ProductPlan

NOVEMBER 13, 2018

While customer feedback is the gold standard of insight for product managers, not every customer request is actionable. Today we’ll discuss a few ways to determine the significance of a request in order to answer the all important question, “is this feedback actionable?”

User Testing 51

User Testing Customer Feedback Feedback Software Customer Experience 51

Amplitude

JULY 17, 2019

Covering real-life applications and case studies, there is a range of content to learn best practices for data visualization, how to improve data visualization, and how others utilize data visualization. Inbound Insights from Marketing Professionals: Traffic and Leads Podcast. 113 | What Makes A Visualization Memorable?

Data Visualization 94

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 94

Userzoom

JUNE 13, 2019

Well our lofty aims are as follows: Improve the UserZoom experience for our customers. Provide you with evidence that user research is awesome, which you can use to get buy-in from any stakeholders who need a little extra persuading. To show how UserZoom delivers valuable UX insights at any stage of the product development lifecycle.

Product Research 110

Product Research User Testing UX Data Visualization 110

Centercode

DECEMBER 22, 2020

Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve. How Arris Saved $1M by Fixing Bugs Before Release (Case Study). Increasing Efficiency.

Reporting Tools 75

Reporting Tools Feedback Software User Testing Customer Feedback 75

Product Innovation Educators

APRIL 13, 2018

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers and innovators be heroes. Agile, Kanban & Scrum for product management in different contexts. This article describes a few differences and provides a brief introduction to agile-oriented product development… [link].

Agile 48

Agile Product Management Product Manager Differentiation 48

Good Product Manager

MARCH 6, 2016

Survey: Understanding and Prioritizing Customer Needs for Innovation. One of the most important things that product managers need to do is understand customer needs in order to drive new products and enhance existing offerings. Agile teams should be self-organizing, not self-directed. What’s Hot on Twitter. SPRuBSAe5P.

User Testing 79

User Testing Leadership Customer Feedback Product Research 79

Gainsight

SEPTEMBER 21, 2020

At Gainsight, we pride ourselves in using data to make better decisions for our customers and the community. While there will always be dependencies on customer availability on project timelines, we wanted to make sure we’re doing everything within our control to reduce inefficiencies. This methodology is not for every customer.

Reporting Tools 75

Reporting Tools Customer Experience Data Visualization Feedback Software 75

Good Product Manager

MARCH 6, 2016

Survey: Understanding and Prioritizing Customer Needs for Innovation. One of the most important things that product managers need to do is understand customer needs in order to drive new products and enhance existing offerings. Agile teams should be self-organizing, not self-directed. What’s Hot on Twitter.

User Testing 60

User Testing Leadership Customer Feedback Product Research 60

Userpilot

JUNE 9, 2021

To explain the difference in the simplest of terms: Product Managers build product features and Product Marketers promote them to their audience and users. A Product Manager builds the product by identifying customer needs and creating specifications for developers. How to get your first Product Marketing job. TL;DR – Post Summary.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Product Research 52

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

User Testing 52

User Testing Research Software Product Research UX 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals. We accomplish this by putting UX research to use, which leads to enhanced, user-centric design.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

PMLesson's Ace the PM Interview

JULY 13, 2020

The debate is on-going, but they all deliver value to their users. What’s the quickest way to collate user feedback? You’ll keep one eye on cost and another on key customers. Whether you’re analyzing your own website or app, or you choose your current employer’s product, try: Collecting user feedback.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

The Product Coalition

FEBRUARY 25, 2018

Stage-gate gets s**t on a lot in the world of lean and agile, but it does have merit in some industries. The case studies are a bit out-dated and it’s not going to make you laugh or cry, but it’s got some next-level stuff and is a good third read after the two books above. Honorable Mentions: What Customers Want? —?Anthony

Books 68

Books Development User Testing Agile 68

Gainsight

JUNE 20, 2019

As agile working environments grow increasingly popular, product managers find themselves facing new challenges such as: Staying competitive in a constantly-shifting landscape. Personalizing product experience to fit a wide variety of use cases. Case Studies. Some great resources to look for include: Reviews. Comparisons.

Data Visualization 45

Data Visualization Analytic Tools Feedback Software Reporting Tools 45

Product Bookshelf

JANUARY 10, 2017

Create and validate your hypotheses about your target market and their unmet needs and then do the same with your value proposition, feature set, and user experience. The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen. This is the essence of product-market fit.

User Testing 48

User Testing Product Research Data Visualization Feedback Software 48

The Product Coalition

JULY 29, 2018

some with case studies, some with tricky logic questions, some that happen over a cup of coffee, some that look for something completely in contrast to the job description, some that happen over Skype, some that don’t transcend the intricacies of product management and so on. Product interviews come in all shapes and forms?—?some

Product Management 60

Product Management Product Manager User Testing Research Software 60

Mind the Product

APRIL 6, 2020

MBO is largely designed to provide feedback relevant to the specific task at hand; it should tell us how we are doing so we can make adjustment in whatever we are doing if need be. Where will you compete: which customer segments, which categories, which channels? Product Strategy in an Agile World Marty Cagan. How will you win?

Product Strategy 109

Product Strategy Strategy Feedback Software Customer Experience 109