Intercom, Inc.

MAY 18, 2022

First-party data is the future of online engagement and customer experiences. This isn’t surprising given competitors such as Apple’s Safari and Mozilla Firefox are cookieless by default – however there are already debates about how Google will collect and use data thereafter. What is first-party data?

Data Visualization 217

Data Visualization Analytic Tools Feedback Software User Testing 217

The Product Coalition

NOVEMBER 15, 2023

As technology advances, the food technology business is capitalizing on new capabilities to revolutionize how it operates. Often, technology is the answer to finding new methods to streamline any business type. Moreover, quality and experience will be essential, as consumers will be less forgiving of poor service.

Research Software 157

Research Software Artificial Inteligence Wireless Data Visualization 157

UX Planet

JUNE 30, 2025

A deep dive into how artificial intelligence is shaping the next generation of financial user experiences — through metrics, strategy, and real success stories Until recently, most banks and financial organizations treated artificial intelligence (AI) as tomorrow’s experiment. In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

Data Visualization 73

Data Visualization Banking Reporting Tools Analytic Tools 73

The Product Coalition

MAY 7, 2023

Developers in various industries now use automatic speech recognition to improve corporate productivity, application efficiency, and digital accessibility. Speech AI developers also use terms such as speech-to-text (STT), and voice recognition to describe automatic speech recognition. billion by 2029. It expanded at a CAGR of 23.7%

Technical Review 145

Technical Review Technology Telecommunications Data Visualization 145

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. Does customer research help build better products? The short answer: yes.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives. How does AI assist businesses in such an uncertain industry? billion U.S.

Data Visualization 145

Data Visualization Artificial Inteligence Reporting Tools Customer Communications 145

Reveal

JUNE 24, 2025

They want to explore live data, uncover insights, and take action in real time. That is the promise of self-service BI: giving users direct access to the answers they need without relying on data teams or filing support tickets. However, delivering that experience inside a software product or platform is not easy.

Embedded Analytics 59

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 59

Split

JULY 7, 2023

Let’s get one thing out of the way, right off the bat: AI is simply blowing up right now. From writing to images to the new Mission Impossible , you can’t escape it. Using AI—today—in software delivery offers various benefits and drawbacks. Using AI—today—in software delivery offers various benefits and drawbacks.

Analytic Tools 98

Analytic Tools Data Visualization Artificial Inteligence User Testing 98

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

OCTOBER 20, 2023

What does the future of product management look like? Our article explores 8 key trends in product management that you can’t afford to miss! TL;DR Product-led growth is becoming the go-to growth strategy and PLG tactics can help sales-led companies to improve customer experience. Let’s get right to it.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Coalition

MARCH 8, 2024

In simple words, a digital transformation strategy is a thorough plan for utilizing digital technologies to enhance the physical components of your company, including engineering, production, and service. Data becomes a strategic asset In the digital age, data is power. But where do you start?

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

Userpilot

JANUARY 14, 2024

What does 2024 have in stock for product managers ? Let’s check out 11 predictions on product management trends in 2024. TL;DR The integration of AI and ML is likely to increase but not all companies will leverage it successfully. The importance of product analytics for decision-making is likely to increase even further.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

UX Planet

JANUARY 13, 2024

Generation Z: The Digital Natives Shaping UX Unlike any generation, Generation Z was born into a world where technology is not just a luxury but an essential part of life. However, Generation Z takes this integration to a new level. Personalized user experiences have become essential for Generation Z.

Research Software 98

Research Software UX Technical Review User Testing 98

Userpilot

MAY 17, 2023

Although you might weigh more importance to the survey’s questions and formatting, the introductions also play a role in your survey’s success at measuring user sentiment and quantitative data. A well-written survey introduction leads to higher response rates, reduced bias, and improved survey data quality.

Feedback Software 98

Feedback Software Analytic Tools Product Research User Testing 98

Userpilot

MAY 16, 2023

Staying on top of the engagement trends is a must for product growth and staying ahead of your competition. TL; DR Customer engagement refers to the active interaction between customers and products. Hyper-personalization uses real-time data to provide more contextual experiences and build loyal customers. Let’s start!

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs). Why are AI and automation important?

Data Visualization 98

Data Visualization Analytic Tools Research Software Customer Experience 98

UX Studio: Product Management

SEPTEMBER 12, 2021

The Netflix documentary, Social Dilemma essentially reveals why you go from Googling healthy fast food one minute to finding food ads on your Instagram feed the next. Social Dilemma concludes that behind most digital products there were good intentions — to improve the quality of human lives.

Research Software 138

Research Software Data Visualization Reporting Tools User Testing 138

eG Innovations

APRIL 16, 2025

From remarkable improvements in artificial intelligence (AI) and automation to enhanced connectivity and the provision of more personalized IT services, these developments present numerous opportunities to increase productivity and outshine competitors. Eager to learn what you should add to your IT strateg y in 2025?

Data Visualization 52

Data Visualization Analytic Tools Artificial Inteligence Technical Review 52

Userpilot

MARCH 18, 2025

They often cause inconsistent interactions and data silos that leave your team guessing and your users frustrated. As product managers, the challenge goes beyond delivering consistent cross-platform customer experiences. Without integrated data, your product team risks making incorrect decisions based on incomplete data.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

SEPTEMBER 7, 2023

It’s crucial to stay updated with the latest trends in customer analytics to better understand customers and make the most out of collected data! So, let’s see 8 critical trends you can follow to stay on track with the changes and how you can apply them to achieve product growth. Why should you analyze customer data?

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

The Product Coalition

APRIL 28, 2023

We are living in exciting times — the area of the rise of AI tools. Product Management is a challenging and dynamic field that requires constant adaptation to new technological developments on the one hand and changing customer and market demands on the other hand. Be skeptical and use your judgment on the generated answers.

ChatGPT 97

ChatGPT Reporting Tools Feedback Software Research Software 97

Userpilot

APRIL 3, 2024

TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. When choosing a dashboard tool, pay attention to the ease of use , customization, integrations , value, and data privacy to meet business needs effectively. Let’s dive in!

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Gainsight

FEBRUARY 10, 2025

Thats exactly why we acquired Staircase AI. Building an AI-powered customer intelligence platform isnt something you hack together overnight. It took the Staircase AI team three and a half years to perfect, with a vision that never wavered: deliver powerful customer insights without burdening teams with extra work. The reality?

Data Visualization 52

Data Visualization Customer Experience Artificial Inteligence Customer Feedback 52

Intercom, Inc.

APRIL 15, 2021

a former mathematics tutor and data scientist who eventually converted to sales, Francis is obsessed with leveraging data to improve the way companies conduct their revenue operations. I’m seeing a lot of people and companies out there who are essentially patching their lack of strategy with an abundance of technology.

Data Visualization 118

Data Visualization Analytic Tools Research Software Feedback Software 118

Userpilot

MARCH 5, 2025

Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications? Scalability and security: Can the platform grow with your business and protect your data? Scalability and security Built to scale with your business, with enterprise-grade security measures to protect your data.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Intercom, Inc.

MARCH 22, 2022

This ability to shift models, create product lines, and push them out to customers rapidly has changed everything. Modern engagement is an open channel between the customer and the business – in the product, in the moment, on their terms, and ongoing throughout the entire customer journey. The answer? The Engagement OS.

Customer Communications 129

Customer Communications Customer Experience Customer Feedback User Friction 129

UX Planet

FEBRUARY 22, 2024

Businesses leverage this opportunity to its full extent and implement AI into UIs for smartphones, smart devices, digital services, etc. Can we name user interaction with Artificial Intelligence a new UI paradigm? Should you opt for it when developing an app? What is the UI paradigm? Let’s start with a definition.

Artificial Inteligence 97

Artificial Inteligence Analytic Tools Feedback Software Data Visualization 97

UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. With the rapid evolution of technology, particularly AI, resulting in a major shift in interaction paradigms in recent years , there’s a pressing need to rethink the design process.

Product Research 93

Product Research Research Software User Testing Analytic Tools 93

Userpilot

MARCH 6, 2024

CRO is a practice with a lot of room to explore, hence, there are many tactics you can experiment with to optimize sales and product engagement. Personalized Customer Experiences : Tailoring onboarding sequences based on user data to impact their upgrade decisions. What conversion rate optimization trends are worth adopting?

Feedback Software 105

Feedback Software Research Software Analytic Tools Product Research 105

Indicative

OCTOBER 8, 2020

Gaming data is one of the most valuable sources of information out there. . You need an analytics solution and data strategy that can help make that information useful. . Indicative aims to help companies find more value in their data — and how those numbers tie back to key performance metrics — in your business. .

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145

Userpilot

MAY 21, 2024

TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals. Consider the context of how the product will be used and by whom.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. And creates a storehouse of resonant insights.

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Data Visualization Analytic Tools Research Software Weak Development Team 90

Modus Create

SEPTEMBER 30, 2024

AI has been revolutionary for healthcare. However, as is often the case with innovative technology, there are privacy concerns when AI is applied to such a highly regulated industry. Companies can benefit greatly from AI, but there are some risks, too. What if cybercriminals hack and compromise sensitive data?

Healthcare 52

Healthcare Data Visualization Reporting Tools Artificial Inteligence 52

The Product Coalition

JANUARY 21, 2020

LeewayHertz AI provides the capacity to make intelligent decisions or accurate predictions with algorithms within a particularly given as well as specified trouble domain name. There are different sorts of AI?—?Narrow Narrow AI Narrow AI is provided towards particular tasks?—?such This is the excellent state.

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Banking Data Visualization Research Software Artificial Inteligence 78

PMLesson's Ace the PM Interview

FEBRUARY 24, 2025

Below, we discuss how to prepare for and ace data engineering interviews. 🧠 About this guide : Written by Thang Tran , a senior data engineer (ex-Amazon, Meta, and Apple) and Exponent interview coach. Reviewed by Deeptaanshu Kumar, a VP of data engineering (ex-Capital One, Freddie Mac). and schedule subsequent rounds.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Engineering 52

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Arkenea

JUNE 9, 2025

Electronic Health Records, or EHR, are digital libraries that house invaluable patient medical history data. Simply put, it’s the capability of different EHR systems to share, interpret, and collaboratively use data across various healthcare environments. It does not require the ability to interpret the data.

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Reporting Tools Research Software Data Visualization Healthcare 52