Agile Velocity
AUGUST 24, 2020
There have been many times in Southwest Airlines history where times were great. Historically at Southwest, the tough times focus around the core values of the organization: Warrior Spirit, Servant Leadership, and a Fun-Luving Attitude. About Emily Beatty | Strategist @ Southwest Airlines.
The Product Coalition
JULY 2, 2022
After 3 full days of meaningful discussions, I took the time to reflect and share with you my thoughts and insights. I immediately knew that it meant that I must listen even more carefully than I intended to since I have the responsibility of bringing Marty Cagan’s insights back home.
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Usersnap
MAY 26, 2020
Schremser’s talk at virtual summit The Journey to Customer-Centric Growth. Collecting customer feedback is the magic that turned our company into a more customer-centric organization. We agilely implemented the feedback for our product and improved the customer journey. And what did you expect?”
Agile Velocity
MAY 3, 2024
Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Business agility encompasses aspects such as product innovation, customer-centricity, cross-functional collaboration, and adaptive strategy execution.
Roy Madden
OCTOBER 1, 2020
Where do you go when you’re hungry for curated insights in a specific industry? Newsletters are the best place to get curated insights and in-depth analysis from experts. You get the best industry-specific news, without having to slog through social media to find insights on trends and competitors. . Newsletters! Lists we like.
Balsamiq
JULY 13, 2018
We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.
Product Talk
SEPTEMBER 1, 2021
Her continuous discovery journey hasn’t just been about interviewing customers or prototyping to test assumptions. Prospects kept asking for a customer-journey-builder feature that Airship didn’t have. They wanted to sell what their customers were asking for. There are multiple layers of customers and consumers.
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