The Product Coalition

SEPTEMBER 18, 2023

Today, due to the internet, software development companies collect such vast quantities of data that we have coined a new term for it: “big data.” For the storage and processing of big data, early innovation initiatives such as Hadoop, Spark, and NoSQL databases were developed in response to the data explosion.

Data Visualization 143

Data Visualization Analytic Tools Reporting Tools User Testing 143

Agile Velocity

SEPTEMBER 28, 2023

Embracing Business Agility Across the Organization Agility isn’t limited to IT or software development—it can benefit all areas, including HR , finance/procurement , and marketing. Organizational Agility , on the other hand, focuses on the internal structures and connectivity within the organization.

Agile 105

Agile Airlines Customer Feedback Finance 105

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. To begin with, the development of new functionality requires considerable resources, including people. In-house resources were enough to develop and support these services.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Mironov Consulting

JUNE 28, 2018

For hospital software vendors, we might say ‘patient’ and ‘doctor’ and ‘member of software purchasing committee’ instead of ‘customer.’ ’ For airline reservation systems, perhaps ‘traveler’ and ‘booking agent’ and ‘airline CFO.’

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Atlassian

JANUARY 13, 2022

The estimated costs in damage of this downtime included $60 million in long-distance charges; 200,000 lost airline reservations; and 75 million missed phone calls. Later, they found that the software upgrade contained one line of buggy code, leading to cascading switch failures that ultimately snowballed into a huge problem.

Software Review 59

Software Review Feedback Software Reporting Tools Weak Development Team 59

Balsamiq

JULY 13, 2018

So, we structure our teams in such a way that those who need to interact with clients closely are located in either Gainesville, FL (our Headquarters) or Dallas, TX (the hub for most of our airline clients). Our development teams are distributed as follows: US - Business and Algorithms. Where do your requirements come from?

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Sachin Rekhi

MAY 17, 2010

The key enabling technology behind Mint is a company called Yodlee which developed the interfaces to connect to your bank transactions. Categories include communication, social networking, news, software development, and more. Mint simply licensed their service and created a compelling experience on top of it. RescueTime.

Data Visualization 60

Data Visualization Customer Experience User Testing Travel 60

Balsamiq

JULY 13, 2018

So, we structure our teams in such a way that those who need to interact with clients closely are located in either Gainesville, FL (our Headquarters) or Dallas, TX (the hub for most of our airline clients). Our development teams are distributed as follows: US - Business and Algorithms. Where do your requirements come from?

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Userpilot

MARCH 21, 2023

Utilizing a tool for interactive user guides is vital to reduce reliance on developers and trigger guides contextually. On the contrary, it is an expensive tool and may require developer involvement as it isn’t fully no-code. It offers advanced segmentation and two-way integrations with HubSpot, Segment, Mixpanel, and more.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 24, 2023

To develop an effective interactive user guide, you need a powerful no-code tool by your side. There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach. Allows you to develop knowledge bases for self-help solutions. Pros of Whatfix?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 14, 2023

It is essential to use a no-code tool for building interactive user guides because this way you can focus on improving your product as anyone from your team can create them – no developer assistance needed. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. Get in-depth analytics.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach. – User in Airlines/Aviation / Mid-market While other people think it’s overpriced. NPS Score not available in Heap integration. • “It’s cool, but overpriced in my opinion.”

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

There are several reasons why you may need one: For most software companies, creating interactive manuals from scratch is the wrong approach. As soon as it has been integrated, Pendo is easy to use and manage without the need for developers. It is not as developed as the rest of the suit and exploiting that data can be very cumbersome.-

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Product Talk

MAY 7, 2025

We discussed the most common usability challenges developers face when starting with a new API. For the past 40 years, airlines have been using a system called Electronic Data Interchange for Administration, Commerce, and Transport (EDIFACT) to share their schedules and fares. Understandably, airlines want to reduce these fees.

Reporting Tools 187

Reporting Tools Research Software Feedback Software User Testing 187