Intercom, Inc.

JANUARY 14, 2021

And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products. I’m an engineer and I think like an engineer, so I’m looking for frameworks and patterns.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Roman Pichler

FEBRUARY 19, 2024

Listen to the audio version of this article: [link] Introduction To discuss empowerment in product management, I find it helpful to distinguish three main levels of decision-making authority, product delivery, product discovery, and product strategy, as the model in Figure 1 shows. [1]

Product Research 242

Product Research Product Management Product Manager Customer Experience 242

Userpilot

NOVEMBER 30, 2023

You may need a solution to collect feedback, track product usage , and create wireframes and prototypes. The next step involves data analysis. trends or funnel analysis ), customer feedback, or session recordings. It also enables teams to discover new opportunities to further enhance the product.

Product Research 83

Product Research User Testing Research Software Data Visualization 83

Dear Strategy

MARCH 15, 2023

Now what about the new framework? In the spirit of using the blog to announce new happenings at Strategy Generation Company , I am pleased to present the latest revision of our acclaimed Strategy Generation Framework! With this said, I found that too many of my clients tended to use these three terms interchangeably.

Framework 52

Framework Workshop Blog Education 52

The Product Guy

OCTOBER 9, 2018

I became a product manager because I wanted to take a more strategic role at my company. First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder).

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Amplitude

JULY 29, 2020

When it comes to product strategy, there is so much conflicting advice that getting started can be confusing. Some companies’ strategies are so generic that they could mean anything, or nothing at all—as perfectly illustrated in this product strategy madlibs , which fills in the blanks with buzzwords and jargon and calls it a strategy.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

PMLesson's Ace the PM Interview

OCTOBER 7, 2020

People who do this well are not only great at strategy and would make sharp executives, but also tend to ace Product Strategy interviews like the one in Google’s Product Management Interviews (for Facebook’s Product Sense interviews, read How to 10x Your Product Intuition ). Keep at it!

Product Strategy 98

Product Strategy Strategy User Testing Data Visualization 98

Userpilot

FEBRUARY 29, 2024

Increase product adoption and stickiness. Create data-driven product strategies. Product/feature adoption rate. Product/feature adoption rate. 8 types of behavior analytics methods to track user activity: Trend analysis. Funnel analysis. Path analysis. Cohort analysis. Delight customers.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software User Testing 86

ProductPlan

APRIL 3, 2021

Great products come from great product teams—not from frameworks. Using the right product framework can help guide a team’s work. But the product will be only as good as the people behind it. Product Frameworks Can Become a Crutch. That bullet list could serve as your product framework.

Framework 52

Framework Customer Experience Analytic Tools Data Visualization 52

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Define strategic goals using the SMART framework to align with business needs.

Data Visualization 87

Data Visualization User Testing Customer Experience Analytic Tools 87

Userpilot

NOVEMBER 23, 2023

Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Data analysis is vital for informed decision-making. PMs need to know how to use product analytics tools to gain actionable insights. Product manager skills: market research.

Analytic Tools 87

Analytic Tools Research Software Data Visualization Product Research 87

Business of Software Conference

JUNE 25, 2021

While there are very few silver bullets in life, the Jobs-To-Be-Done framework is an indispensable tool in answering those kinds of questions. The reason is that the JTBD framework (used and applied correctly) helps entrepreneurs, designers, and engineers clearly understand what “job” customers are trying to accomplish.

Framework 64

Framework Research Software User Testing Customer Feedback 64

Dear Strategy

OCTOBER 6, 2021

On this episode of Dear Strategy, we talk about the difference between a product strategy and a go-to-market plan, and why it’s important to have both of these key planning tools working together in harmony. First, a product strategy is NOT a product roadmap. It’s an important tool, but it is not a strategy.”

Differentiation 52

Differentiation Product Strategy Strategy Marketing 52

Product Management University

AUGUST 15, 2023

Market segment priorities are far more data driven and objective than product priorities, which can be highly subjective due to the lack of quality data. When you combine a simple portfolio SWOT analysis with market growth forecasts, the data paints a very clear and factual picture of your most lucrative market segments in pecking order.

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Product Management Product Manager White Paper Management 246

Amplitude

FEBRUARY 4, 2019

In today’s digital age, it’s this kind of impact-driven product strategy that is the foundation of systematic growth. Because of this, Product Managers are always trying to develop a deeper understanding of their users’ product journey, identify new opportunities to offer value, and continuously improve product engagement.

Data Visualization 61

Data Visualization Customer Experience Analytic Tools Reporting Tools 61

Userpilot

NOVEMBER 23, 2023

Build a product that users love by delivering value and a good product experience. To be actionable, a product strategy should focus on specific user behaviors that create customer value. To make matters worse, popular prioritization frameworks focus on short-term goals. What are value assumptions?

Feedback Software 87

Feedback Software Analytic Tools Product Research User Testing 87

Userpilot

AUGUST 29, 2023

Even though both roles are responsible for ensuring that a product is successful, they do so in different ways. Product management is concentrated on creating value for users and managing the overall product strategy across the entire lifecycle. The product strategy should be based on the product vision.

Data Visualization 92

Data Visualization Analytic Tools Feedback Software Research Software 92

Product Management Unpacked

MAY 26, 2020

For example, a VP of member service may raise a product issue, which Claire may investigate through a service blueprint or product analysis. Her goal is to understand the business implications of a given problem and the potential solutions’ cost-benefit analysis. From marketer to product management leader.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

The Product Coalition

DECEMBER 31, 2023

It’s a mature startup, with a number of products in the market, a leader in some categories and building up nicely in others. As is almost always the case, what seems to be execution gaps turn out to be product strategy gaps, and so we started with creating a clear product strategy.

User Testing 102

User Testing Workshop B2B Leadership 102

Userpilot

JUNE 26, 2023

Want to track the different types of product metrics to get product growth insights ? Product metrics are critical for product growth managers to develop the right product strategies and drive continuous value for customers. You can also use a product metrics framework, ie.

Onboarding KPIs 73

Onboarding KPIs Analytic Tools Data Visualization Customer Experience 73

The Product Coalition

MAY 19, 2022

So, that aside and without trying to fit the subject for a long book into a short article, I will share a framework to help you anchor as you transition toward a product-centric organization. A framework to ensure your strategic plan and long-term growth plan are product-driven.

User Testing 117

User Testing Product Research Leadership Customer Experience 117

Userpilot

APRIL 19, 2024

TL;DR Market research is vital for making informed business decisions, enabling companies to understand the market, target audience, and competitors, reducing risks, and optimizing marketing communications and product strategies. A thorough market analysis usually combines both qualitative and quantitative data. The outcome?

Research Software 52

Research Software User Testing Market Research Data Visualization 52

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

Userpilot

MAY 1, 2024

Which team owns product experience in the software industry? The product management team is primarily responsible for owning the digital product experience. Their role includes defining the product vision, developing the product strategy, and prioritizing features based on customer research and product management best practices.

Customer Experience 82

Customer Experience Feedback Software Analytic Tools Product Research 82

Tyner Blain

JULY 31, 2023

The overwhelming emphasis I see in product organizations is on sequencing the execution of the product strategy over the upcoming quarters. Optimizing the product operations work to deliver a subpar product. There is little to no effort applied to shaping the product strategy.

Analytic Tools 52

Analytic Tools Customer Experience Product Strategy Strategy 52

Userpilot

DECEMBER 13, 2023

This involves researching and understanding user needs and pain points to create a framework for a product’s design and functionality and aligning it with business objectives. Why is it important to create a user experience strategy? Let’s have a look at a few main reasons that make a UX strategy important.

Research Software 84

Research Software Analytic Tools Feedback Software User Testing 84

The Product Coalition

DECEMBER 11, 2023

Conduct a Quick Analysis To build a good strategy, you need to start with analyzing the current situation. Don’t confuse analysis with having answers. Your analysis is the approach you take. For example, you can use the pirate metrics framework to quickly understand what areas work well and which areas are problematic.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

Userpilot

SEPTEMBER 20, 2023

A product manager is a strategic role focused on ‘building the right product’ and ‘building the product right’ Product management is a multi-faceted discipline. What is a product manager? A product manager is responsible for building and maintaining products.

Reporting Tools 96

Reporting Tools Customer Experience User Testing Research Software 96

The Product Coalition

JUNE 11, 2022

And we started where every great product experience should start?—?with Friction analysis. Treating implementation as your customer’s first impression and interaction with your product. And then investing in user research, experience design, friction analysis, and managing implementation as part of the product.

Customer Experience 139

Customer Experience User Testing Data Visualization Analytic Tools 139

Userpilot

JULY 20, 2022

Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development. Thanks to QDF you can build products that meet user expectations and decrease the development time and cost. Are you ready?

User Testing 96

User Testing Feedback Software Customer Feedback Customer Experience 96

The Product HQ

APRIL 20, 2024

This stage requires a high level of empathy from product leaders to identify the challenges that their users face as well as possible, lucrative solutions that work despite the complexities of their customer segment and market. Conduct your market research and determine the product strategy.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

The Product Coalition

AUGUST 4, 2021

like running a survey on Jobs-to-be-Done Customer data analysis You will also need to spend time translating what you learn from your research into frameworks like the Customer Value Proposition Canvas and Jobs-to-be-Done. you can learn how to run customer interviews here or watch a video here.

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Product Research User Testing Research Software Customer Experience 162

ProductPlan

SEPTEMBER 21, 2023

Since its humble beginnings in the 1970s, objectives and key results (OKRs) have emerged as a relatively universal goal-setting framework used by individuals, teams, and organizations of all sizes. On the surface, OKRs appear simple. But first, let’s take a step back and define objectives and key results.

Reporting Tools 92

Reporting Tools Technical Review User Testing Customer Experience 92

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Userpilot is a product adoption platform with advanced analytics features.

Analytic Tools 73

Analytic Tools Data Visualization Feedback Software Research Software 73

Product Management University

JUNE 5, 2023

Company Goals & Objectives Your company’s strategic and financial goals and objectives are still important and should still be top of mind, albeit with a different perspective that will simplify your ability to quantify the value of your product investments back to your own organization. It simplifies everything!

Vision 130

Vision Product Research User Testing Customer Experience 130

Mind the Product

OCTOBER 24, 2019

Product managers can make better decisions if they’ve built transparency and trust with their team. Here’s a straightforward framework for collaborative decision making that is founded in transparency and trust. Product Decisions. Product decisions are either tactical or strategic. Decision Rules.

Weak Development Team 83

Weak Development Team Customer Experience Workshop User Testing 83

Userpilot

OCTOBER 25, 2022

In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users! Product strategy defines who we are building for, what to build, and how to build it. What is product strategy?

Product Research 87

Product Research User Testing Customer Feedback Research Software 87