Userpilot

OCTOBER 5, 2021

OKRs vs KPIs – the most recent darlings of the SaaS world. Initiative: Optimize in-app onboarding. The plan here in order to grow our user base is to optimize in-app onboarding in order to reach that 25% by the end of Q4. What are KPIs? KPI: Run 2k every week. Initiative: Optimize in-app onboarding.

Onboarding KPIs 145

Onboarding KPIs Analytic Tools KPI Customer Experience 145

Userpilot

JANUARY 31, 2023

In this comprehensive guide, we’ll break down underlying customer activation strategies and actionable strategies, specific onboarding tools , and techniques, and tangible examples to learn from. All of that will help you nail customer activation in your own SaaS. SaaS owners and product managers are busy people.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

MAY 8, 2023

While product growth may seem as simple as “attract customers to your Software-as-a-Service solution” there are countless SaaS challenges and customer issues that you’ll need to overcome along the way. As the number of software tools and subscriptions increase, so too do the expectations of SaaS customers.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Onboarding KPIs 98

Userpilot

OCTOBER 16, 2023

Like any form of analytics, product marketing analytics is all about capturing key data and optimizing the customer experience using that data. Unlike marketing analytics which focuses on replicating marketing successes, product analytics focuses on improving the product. What is product analytics?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 105

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics? What is Product Analytics?

Data Visualization 90

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 90

The Product Coalition

JULY 13, 2020

In order to be data-driven, one has to carefully consider the product analytics tools he is using. However, there are so many vendors on the market that it can easy to lose track of which tools are worth consideration. What is a Product Analytics Tool? What is a Product Analytics Tool?

Data Visualization 86

Data Visualization Analytic Tools Research Software Feedback Software 86

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

Userpilot

MAY 22, 2024

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. In this blog, we’ll handpick a few A/B testing tools worth your attention. Optimizely, AB Tasty, Split, Omniconvert, Leanplum, and VWO are some of the best A/B testing tools.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Feedback Software 105

Arkenea

JUNE 28, 2025

No matter what your product or service offering is, the landing page of your SaaS website is most likely the customer’s first point of contact with your brand. The question arises, how can you create a SaaS website that boosts the conversion rates? Here is a detailed guide to creating a high converting SaaS website.

Analytic Tools 52

Analytic Tools Research Software Data Visualization User Testing 52

Birst BI

DECEMBER 18, 2018

According to Gartner, more than 3,000 CIOs ranked Business Intelligence (BI) and Analytics as the top differentiating technology for their organizations. If BI and Analytics is such a game-changer, then why is the average adoption rate in organizations only 32%? But the industry is undergoing a fundamental transformation.

Data Visualization 89

Data Visualization Analytic Tools Artificial Inteligence KPI 89

Userpilot

JULY 26, 2022

Looking for the right retention KPIs to track and improve your customer retention rates? Customer retention is the key ingredient when it comes to growing your SaaS product without having to acquire new customers. So let’s find out what retention KPIs you should start tracking! What are retention KPIs in SaaS?

Onboarding KPIs 98

Onboarding KPIs Feedback Software Analytic Tools Customer Feedback 98

The Product Coalition

OCTOBER 12, 2020

Our product was a script that you put on your website so it unblocks your analytics when they are blocked by any kind of content blockers. In the end, we had great momentum on the deal size, but if we considered revenues as our KPI, we were at a standstill. During this time, we were able to get eyeballs and interest. thanks to us.

Startups 179

Startups Data Visualization KPI Analytic Tools 179

Birst BI

JANUARY 29, 2019

Operationalizing BI and analytics – that is, putting the power of data in the hands of everyone across the enterprise, not just analysts and data scientists – has always been the mantra for Birst co-founder Brad Peters. Click here to register for January 31 Birst Smart Analytics live online launch event.

Data Visualization 78

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 78

The Product Coalition

JULY 1, 2019

In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc. In healthy companies the NSM and the top KPI are highly correlated?—?they

KPI 113

KPI Data Visualization Workshop Analytic Tools 113

The Product Coalition

FEBRUARY 27, 2023

Written by Michael Agombar Many times, we see a client’s data collection methods to be lacking, in which case we create analytic tracking plans. Luckily for us, our client, Champion , the iconic retail brand, had analytics that were incredibly strong. When we jump into analytics, we have a few goals.

Data Visualization 148

Data Visualization Customer Feedback Customer Experience Analytic Tools 148

Userpilot

NOVEMBER 19, 2022

Having trouble deciding which customer service KPI to use? There are some vanity metrics among the KPIs for customer service. So let’s look at the most important KPIs that will help you create strategies to provide superior customer service and boost retention. What are customer service KPIs? Net Promoter Score.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Reporting Tools Customer Experience 98

eG Innovations

JULY 30, 2021

As we indicated in our previous blog, AIOps (Artificial Intelligence for IT Operations) refers to the application of machine learning analytics technology that enhance IT operations analytics. So eG Enterprise uses a variety of mechanisms to interface with the applications and infrastructure being managed.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Enterprise 59

Reveal

SEPTEMBER 12, 2023

Reveal Embedded Analytics Welcome to Reveal 1.6.0! DIY Custom Visualizations with Reveal With this innovative addition to our platform, you can now control the chart types available within your dashboards. Breaking Changes All Platforms Changes in license keys: In Reveal 1.6.0, Here Is All That’s New in Reveal 1.6.0:

Data Visualization 110

Data Visualization Analytic Tools Reporting Tools Feedback Software 110

The Product Coalition

MARCH 15, 2020

If you are “doing prioritization”, that simply means you have too much you are trying to tackle, you are wasting time trimming down those ideas, and you are probably doing this in a series of internal discussions, i.e., you are not leveraging user testing to make evidence-based decisions to drive toward more innovative solutions.

Data Visualization 86

Data Visualization Analytic Tools Product Research Customer Experience 86

Birst BI

MAY 14, 2019

Cloud, digital transformation, mergers and acquisitions, big data analytics, data monetization, and more are all critical business initiatives creating an even greater divide between centralized IT and decentralized analytic teams in the business. Dresner Advisory Service’s 2018 Wisdom of Crowds® Business Intelligence Market Study.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9

Gainsight

AUGUST 19, 2020

Our customer success teams cover small, mid-market, and enterprise, with customer operations and customer support teams. We have enterprise customers like 3M and Costco too. Nick: Can you elaborate on the KPI concept for the participant side? . Nick: How did you prioritize investing in the CS solution at that time? .

User Testing 98

User Testing Customer Experience Analytic Tools Product Research 98

ProductPlan

FEBRUARY 15, 2022

A product operations manager at a smaller technology company may engage in different activities than someone at a larger firm. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. Other roles exclusively focus on customer data, such as product dashboards and KPI tracking.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Amplitude

JANUARY 23, 2018

ranging from startups with only a handful of engineers to large enterprises with thousands of PMs. Bad product teams make decisions based on a best guess from recent and anecdotal evidence, reserving analytics resources only for ‘mission critical’ questions. Good product teams learn how to fish vs having analysts fish for them.

Weak Development Team 102

Weak Development Team Data Visualization User Testing Analytic Tools 102

Revulytics

SEPTEMBER 18, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. Why should product managers care about analytics, and where should it fit into? Why should product managers care about analytics, and where should it fit into?

Data Visualization 75

Data Visualization User Testing Information Product Research 75

Userzoom

NOVEMBER 18, 2019

Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations. The results, as featured in our 2019 State of UX in the Enterprise survey , are a revealing array of common challenges and trends.

User Testing 91

User Testing Product Research UX Data Visualization 91

Userzoom

DECEMBER 20, 2017

We are clearly seeing a dramatic increase in overall research studies on our platform as well as increase in researcher studies per organization. 2) Measuring KPIs and conducting Competitive Benchmarks to demonstrate strategic value. Integration with analytics: Data to insights to actions and then results. But I was wrong.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Amplitude

JUNE 23, 2020

New in Analytics. Available on the Enterprise, Growth, and Scholarship plans. Amplitude strives to deliver clear, actionable insights with every aspect of our platform. Available on the Enterprise, Growth, and Scholarship plans. Limited to growth and enterprise customers who purchased the Engage add-on.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Feedback 52

Userpilot

JUNE 1, 2025

Building a mobile app is only half the story. The real game begins when you start optimizing and truly understanding how users interact with your app. billion smartphone users and nearly 9 million apps battling for attention worldwide, standing out is tougher than ever. What is mobile analytics software, and why do you need it?

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

The Product Bistro

JANUARY 3, 2017

From the simple: an app on your smartphone to approve purchase requisitions, to the complex: integration of the CRM, the Marketing systems, and the ERP system to provide deep insight into the function and flow of business, and much more were realized every day. Business model shift.

Reporting Tools 247

Reporting Tools Analytic Tools Research Software Customer Experience 247

ProductPlan

NOVEMBER 20, 2020

Especially since onboarding is about people as it is about software, it’s not just the friendly pop-ups and helps documentation. This can be as seemingly minuscule as making it easier to issue credentials or better in-app prompts for newbies. Accounting. Dead ends and bailouts.

Onboarding KPIs 59

Onboarding KPIs User Testing Customer Experience Product Research 59

Userpilot

APRIL 14, 2025

But tracking what they’re doing inside the app? That’s a challenge many face, with teams often trying to use Google Analytics. While it works for web page views, it simply doesn’t offer the same deep visibility into the fragmented, contextual world of mobile apps. So, what makes mobile analytics different?

Data Visualization 66

Data Visualization Analytic Tools Enterprise Onboarding KPIs 66

Reveal

APRIL 8, 2025

Reveal Embedded Analytics Power BI Embedded is a go-to choice for adding interactive analytics to apps, especially for teams already working in the Microsoft ecosystem. It lets you embed dashboards, reports, and visualizations using Azure infrastructure and familiar tools like Power BI Desktop. What Is Power BI Embedded?

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Embedded Analytics Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 31, 2025

Your mobile app KPI dashboard is supposed to answer questions, not create more. But when user engagement drops and every tool tells a different story, its hard to know whats actually going wrong. What is a mobile app KPI dashboard? Exploring user behavior is one thing, but with KPIs, we must be ready to act.

Data Visualization 71

Data Visualization Onboarding KPIs KPI Analytic Tools 71