Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Foster an online brand community to increase loyalty and create competitive advantages. Webinars and certification courses can also drive customer acquisition. In this way, you strengthen their relationship with the brand by making them feel valued.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

The Basics of Product Management

MAY 11, 2020

Comprehensive list of reviews for top 8 product management courses and certifications. Some of these offer a product management certification or a product management degree – Duke University Product Management Certification – A very comprehensive program. However, not geared towards traditional MNCs. Other Resources.

Certifications 72

Certifications Product Management Product Manager Management 72

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Create communities around your brand to connect directly with customers. Referral-driven, so users get rewarded for bringing more customers to your brand. NPS surveys explained.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

The Product Coalition

DECEMBER 27, 2023

This process involves uploading your artwork to an NFT marketplace, where it’s converted into a unique token with a digital certificate of authenticity. Demystifying Minting Minting an NFT is like giving your digital creation a birth certificate. Each NFT gets minted with a digital certificate of authenticity, making it one of a kind.

Technical Review 104

Technical Review Research Software Weak Development Team Certifications 104

Userpilot

DECEMBER 19, 2022

This article will teach you the difference between B2C and B2B marketing, go over a few B2B examples, and walk through 15 proven strategies that can take your product marketing to the next level! Find your brand positioning. Brand identity is the first detail that you need to nail down.

B2B 105

B2B User Testing Research Software Analytic Tools 105

The Product HQ

FEBRUARY 1, 2023

In this article, we outline the differences between a group product manager and a principal product manager, while exploring in detail the responsibilities, salaries, skills, career path trajectory, and certifications for each role. But what distinguishes these roles from each other? How do you determine which path is right for you?

Product Management 52

Product Management Product Manager Certifications User Testing 52

Userpilot

NOVEMBER 20, 2022

In this article, we’ll discuss how to deliver personalized, timely, and connected real-time interactions that bring value to the customer. Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback. Create digital communities for customers.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

SEPTEMBER 30, 2022

In this article, we’ll cover: What digital customer experience (digital CX) is and how it compares to regular CX? It’s the sum of a customer’s digital interactions with your brand. In the same vein, celebrate successes and milestones with UI elements such as certificates, badges, and happy characters.

Customer Experience 98

Customer Experience User Testing Data Visualization Feedback Software 98

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. UX designers should make branding consistent across the product to reduce friction. It incentivizes them to keep going.

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

JANUARY 14, 2023

This article examines what customer education is and why it’s important. Build training content and certification programs. Each course contains training content that dives deeper into your product (and the industry knowledge required to use it) than typical knowledge base articles. for maximum effect.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Userpilot

AUGUST 31, 2022

Brands that know how to create raving fans will always take the lion’s share of customers. Raving fans are the customers who are obsessed with your brand and seize every opportunity to passionately tell others about you. They actively promote your brand and never miss anything you say. Sounds too good to be true?

Feedback Software 98

Feedback Software User Testing Customer Experience Onboarding KPIs 98

UX Planet

JANUARY 24, 2024

And just like that, the idea for a new article was born. The ability to create brand kits helps maintain visual consistency, and the extensive Brand and Design Asset Library ensures you have all the graphics and icons you need at your fingertips. With features like Canva Live, you can conduct real-time user testing.

Research Software 52

Research Software UX ChatGPT Data Visualization 52

The Product Coalition

SEPTEMBER 29, 2020

Think about your personal brand Everything you do as say, especially in front of the people you work with day-to-day, affects their opinion of you. Many product people like to increase their credibility by working on their personal brand. Check out our certifications here. Be a keeper of the vision. Looking for a good read?

Product Management 183

Product Management Product Manager Data Visualization Weak Development Team 183

Gainsight

OCTOBER 17, 2023

For example, many academies are completely customizable, allowing you to tailor the look and feel of your academy to other brand touchpoints, including your website and app. You want a vast content library, in-depth courses with detailed learning paths, and certification programs that help your customers achieve product mastery.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

PMLesson's Ace the PM Interview

MAY 29, 2020

They are usually a great way to get condensed, accelerated learning for a fraction of the cost of a traditional degree or certificate. One of the more well-known product management bootcamps is called Product School and I had the pleasure of attending their Product Management Certificate course in the spring of 2018.

Technical Review 59

Technical Review Certifications User Testing Product Research 59

Userpilot

FEBRUARY 3, 2023

In this article, we explore how to continuously educate and unlock value for your users throughout the customer lifecycle. Effective strategies for tertiary onboarding: Introduce users to brand-new features. Among the examples are videos , case studies, documentation articles, and webinar recordings. You can use modals for this.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

The Product Coalition

OCTOBER 13, 2021

In the article, I’ll cover the most significant mobile software testing types to bear in mind on the digital transformation journey. Since each user’s opinion affects your brand image, UI testing is also a practical step to enhancing software quality. One of the ways is to focus more on software quality.

User Testing 118

User Testing Product Research Testing Weak Development Team 118

The Product Coalition

AUGUST 12, 2020

Using it for branding and storytelling Branding and storytelling might sound like the sole property of the marketing team, but as a Product Manager, storytelling is your best friend. When your north star is evident in everything you do, it’ll help communicate the story of who your brand is, not just what your product does.

User Testing 92

User Testing Research Software Product Research Customer Experience 92

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? Brand activation is about driving product growth by connecting emotionally with people on a personal level. In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

The Product Coalition

NOVEMBER 25, 2019

There are certain problems that have already been solved by bigger companies like brand-recognition and Product-Market fit. If you’re a brand new PM it’s useful to work on these sorts of challenges. If you only wanted to work on the brand new Pixel, you might end up disappointed. Check out our certifications here.

Analytic Tools 78

Analytic Tools Weak Development Team Naming Certifications 78

Gainsight

SEPTEMBER 22, 2023

Thought leadership can help raise your company’s profile and increase brand—and product—awareness. Detailed blog articles about pain points, learning paths, and videos can also effectively engage buyers and create a genuine—and eventually profitable—connection.

Education 52

Education User Friction Customer Experience Customer Feedback 52

The Product Coalition

JULY 21, 2020

How to Be an Ethical Product Manager Branding for Builders by Netflix VP of Product Why Customers Come Back: Product-Driven Growth The Ultimate List of Product Manager Interview Questions 15 Best Blogs for Product Managers 1. Articles come from ProductPlan’s own expert team, as well as from interviews with industry leaders.

Blog 78

Blog Data Visualization Product Management Product Manager 78

The Product Coalition

JUNE 1, 2020

This is especially important for building brand new products, or for Product Managers who are working in a new industry. Check out our certifications here. This article was also published on The Product Management Blog. When venturing into the unknown, you need as many hard facts behind you as possible. Looking for a good read?

Data Visualization 78

Data Visualization User Testing Product Management Product Manager 78

The Basics of Product Management

JUNE 7, 2020

Product Manager Certification. Product Manager qualifications through these certificates definitely helps in the job market. Product Manager qualifications through these certificates definitely helps in the job market. Some people prefer a big brand name college, while others prefer shorter courses available on Coursera.

Certifications 52

Certifications Product Management Product Manager Research Software 52

Userpilot

MARCH 11, 2022

This article is divided into sections to cover a curated list of different types of resources: Best product management tools. It is based on responses from 65,000 users and over 220 brands and lets you see how your SaaS compares to your competitors. Userpilot releases high-quality articles with actionable content.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product Coalition

MAY 5, 2020

A User Journey Map shows the different points of interaction a user has with your brand/product. Trusted by some of the world’s biggest brands, you can’t go wrong with UserTesting. Build your prototype with Invision : Invision is used by brands such as Airbnb, Amazon, HBO, Netflix, and IBM, so you know your prototype is in safe hands!

Product Research 78

Product Research User Testing Onboarding KPIs Research Software 78

The Product Coalition

DECEMBER 11, 2020

Chatter online was cautiously positive, with many projecting a tough fight in a space already dominated by big name brands, but Quibi was armed with many reasons to be optimistic. Check out our certifications here. This article was also published on The Product Management Blog. The launch itself was, on paper, a success.

Reporting Tools 146

Reporting Tools Download Certifications User Testing 146

Userpilot

SEPTEMBER 2, 2022

In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. Resource center for offering self-service support for your users – you can customize it to match your branding. Assessment features with quizzes, progress tracking, and certifications. Let’s go!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

OCTOBER 23, 2022

In this article, we’ll cover: The benefits of having repeat customers in your business. This is a knowledge base of content that will answer customer questions on demand, usually with a mix of video tutorials, case studies, and help articles. A shared mission or shared values bonds customers to brands and boost customer morale.

Feedback Software 96

Feedback Software User Testing Customer Feedback Customer Experience 96

The Product Coalition

NOVEMBER 19, 2019

There are certain problems that have already been solved by bigger companies like brand-recognition and Product-Market fit. If you’re a brand new PM it’s useful to work on these sorts of challenges. If you only wanted to work on the brand new Pixel, you might end up disappointed. Check out our certifications here.

Analytic Tools 60

Analytic Tools Weak Development Team Certifications Naming 60

Userpilot

JANUARY 26, 2023

In this article, we cover: What SaaS customer onboarding is and why it’s important. Once you start building their trust in your brand, customer experience and satisfaction naturally improve. Bonus points for showing a friendly face to your team member to humanize your brand. Onboarding best practices for SaaS companies.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

SEPTEMBER 14, 2022

Whichever side of the spectrum you fall, this article will show you common SaaS billing dark patterns and how to avoid them through proper communication. Coursera has a free version that allows users to learn without getting certificates. Simple acts like this can turn ordinary customers into loyal brand ambassadors. Conclusion.

Customer Experience 98

Customer Experience User Testing Banking Technical Review 98

The Product Coalition

FEBRUARY 11, 2021

Re-brand While not a step that should be taken lightly, if your product/service is one of the older ones on the market, it could have fallen out of fashion. Branding is a very powerful thing , and customers are paying attention to design now more than ever! Check out our certifications here. Looking for a good read?

Data Visualization 89

Data Visualization User Testing Customer Experience Customer Feedback 89

Gainsight

OCTOBER 25, 2023

What to Focus on During the Initial Build Customize…to a Point: Customizing your academy to match every brand perfectly is an effective and fun way to drive engagement. While you should never obsess over quality, you still want it to be good, especially regarding the user interface and the current state of your product.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience Customer Feedback 52

Userpilot

SEPTEMBER 29, 2022

Customer engagement is enabling customers to interact with your brand on an ongoing basis through any channel of their choice. The surest way to ensure that is by keeping them engaged with your product and brand. Good customer engagement strategies will lead to positive interactions and make customers feel good about your brand.

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Indicative

MAY 25, 2018

Jewell added that employers are also in a position to accept alternate education certificates, which could help open doors for those who were unable to gain skills through traditional schooling. The key is not who delivers it, but who endorses it,” Jewell said of unconventional skills certificates. Fighting Fake News.

Research Software 53

Research Software Banking Certifications Customer Experience 53

The Product Coalition

MAY 21, 2020

Desirable : Branding and storytelling will play a big part here, but it’s also about the overall quality of your product. UX Collective : A repository of articles on UX design from a variety of perspectives. Check out our certifications here. This article was also published on The Product Management Blog.

User Testing 78

User Testing Research Software Data Visualization Feedback Software 78