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How Warehouse Management Systems Help to Increase Efficiency by 25% and More

The Product Coalition

A warehouse management system will help to organize the workflow effectively. In this article, we’ll touch upon the benefits of a WMS in the supply chain. What is a warehouse management system? The system also allows setting up an uninterrupted inventory. The program automatically counts the amount of cargo as it moves.

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A Guide to Choosing the Best SaaS Learning Management System

Userpilot

What factors should you consider when choosing a SaaS learning management system to support your customers and employees? TL;DR A SaaS learning management system (LMS) is a cloud-based solution for delivering educational experiences. They should also support mobile learning and integrate with other organizational systems, like HR.

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How our infrastructure scales alongside our customers

Intercom, Inc.

We have truly global ambitions to bring our mission of making internet business personal to the biggest enterprise customers across the world. This is the third post in a series exploring the ways Intercom has scaled key functions to support the needs of enterprise customers. We’re growing alongside our customers. Can Intercom do that?

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

I would like to thank Tremis Skeete, Executive Editor of Product Coalition, for his valuable contributions to this article's research, development, and writing. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

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Gainsight Essentials: A Year in Review

Gainsight

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

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Understanding What is Churn: Your Essential Guide to Retention Metrics

Userpilot

Simply put, churn measures how many customers businesses are losing over time — a central concern for companies dependent on customer retention , like those in the SaaS industry. By examining these rates over time, companies can glean important information regarding customer satisfaction and loyalty fluctuations.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? If so, you’re in the right place!